What I love most about BlueJeans events is the user interface. It's very easy to grasp for both moderators, presenters, and attendees. The Q&A and chat feature is very obvious to attendees and without too many bells and whistles doesn't confuse them on the functionality. Having played with the moderating function for about a couple hours I was able to grasp everything fairly easily.
It's cumbersome when it comes to creating similar events. Our company utilized WebEx before making the switch to BlueJeans. It allowed us to create a template of an event and build from that each time we needed an event scheduled. We have about 4 events weekly that are very similar in setup, so having a template feature would do wonders.
One thing I have a love/hate relationship with is that attendees cannot speak during events and promoting everyone to presenter is cumbersome. The ability to be able to mute/unmute our attendees when needed without having to go through the process of promoting them to presenter is a must and is sorely missed from our old software.
Inability to run a single attendance report for all events across a specific date range is baffling. I do save all attendance reports for each event myself, but I need the ability to run a report for the entire year to see how many people registered, attended, or were absent.
Only the creator of the event can access attendance information. This causes a gap in information if the original creator is out on vacation. The other moderators don't know how many attendees registered (if any at all) for the event nor do they have access to their information afterwards to send any necessary follow up.
The lag between moderators/attendees makes for a bad experience on both ends.