Verified User in Apparel & Fashion
UA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"We are thankful for Bluehost"
4.5/5
What do you like best about Bluehost?

I like that we don't have to mess around with any of the server requirements to keep our WordPress websites up and running on a daily basis. The user features are easy to understand. It isn't overly complicated like some other hosting services can be. The loading speeds are great and optimized for WordPress installations. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

The prices aren't the lowest available. I think if they could be more competitive with their prices, that could make their WP hosting services even better. Overall though, I think it's a great value. Review collected by and hosted on G2.com.

Verified User in Online Media
UO
Verified User in Online Media
Small-Business (50 or fewer emp.)
"Its alright"
1.5/5
What do you like best about Bluehost?

I like that they have an easy build-out feature, it seems that this might be a newer feature to their platform. It also then gives the option to switch out to Wordpress. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

There's a lot more I didn't like than I did like for this product. I probably should have done more research first than seeing 10x blogs by bloggers who make affiliate money off of recommending this product. There's just way to much to go through and I think a solution to this would be to have a built-in navigator to walk you through the process. Review collected by and hosted on G2.com.

AG
Armaan G.
Account Manager
Small-Business (50 or fewer emp.)
"You are on your own"
0.5/5
What do you like best about Bluehost?

Its a hosting just like any other company Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

Our ecommerce website was down for 3 days and their support was unable to expedite the issue. It cost us business big time as it was peak time for RV trailer sales. Review collected by and hosted on G2.com.

Jane S.
JS
Jane S.
Small-Business (50 or fewer emp.)
"Dreadful accounting and customer service ..."
0/5
What do you like best about Bluehost?

Their hosting service is easy to use and links seamlessly with Wordpress. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

Their accounts and customer service is dire. The accounts duplicate bill and debit and then customer service state that they have no records of the duplicate transactions. After this happening repeatedly for three months, I cancelled the duplicate charge through my bank and Bluehost suspended my web sites, saying I had initiated a chargeback without consulting them. I lost hours of my time trying to sort this out. Customer service will keep you on the Chat going round in circles without a resolution. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Love bluehost"
5/5
What do you like best about Bluehost?

I love their customer support team! They are always so helpful and happy to assist you. At one point I didn't know how to work the txt file for Google search console and the customer support team helped me figure it out! Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

It's not as easy to login directly to Wordpress. I still haven't been able to figure it out as I go to bluehost, then go to login to Wordpress. When I hire a VA I'd love to be able to have them login directly to Wordpress. Review collected by and hosted on G2.com.

Verified User in Management Consulting
AM
Verified User in Management Consulting
Small-Business (50 or fewer emp.)
"Easy to join but impossible to leave"
1/5
What do you like best about Bluehost?

I power was very cheap in terms of web hosting and domain registration Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

Their billing system and renewal system is deliberately complex, for example if you cancel a domain they will still charge you for years for the main privacy even though you don't have a domain any longer etc.… They sell products as a bundle but you have to cancel each one for each account individually and keep detailed records Review collected by and hosted on G2.com.

Brett S.
BS
Brett S.
Principal
Small-Business (50 or fewer emp.)
"Unable to make changes to my site for a month!"
0/5
What do you like best about Bluehost?

When I started with Bluehost, it seemed like a good hosting service. I wasn't comfortable with using WordPress, but they had their own templatized, drag-and-drop tool (Bluehost Editor). I was able to get my site up and was initially pleased with how it looked. Then, one day I went to make a change to the page and the Bluehost Editor would just hang and not open the tool...see next item for what happened next. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

One month later and I still cannot get into the tool. I have had multiple interactions with their tech support and every time get the exact same response: "we're working on it and will get back to you when it's fixed". Attempts to get in touch with someone who actually knows something have gone nowhere. Tech support also seems to be completely unknowledgeable about this tool...they say "just use WordPress to make page edits", even though that's not possible since the pages were created with the Bluehost Editor templates...WordPress makes me try to get back into that tool which then fails. Someone in tech support even told me to just re-build my site from scratch and then closed my case as being resolved by that proposal! Terrible support for their own tool.

I also tried getting an answer through their Twitter support handle (which they claim to actively monitor) and got no response. Review collected by and hosted on G2.com.

AK
Akshath K.
RPA Developer
Enterprise (> 1000 emp.)
"Review - Bluehost Web Hosting Service"
3.5/5
What do you like best about Bluehost?

The Bluehost user interface is so easy to use that a nontechnical person can also build and deploy their website quickly. The support team of Bluehost is just brilliant, and they are available 24/7, They have chat, phone and email support team, who are ready to help you with most of the issues. Bluehost supports one click installation of most of the popular CMS such as WordPress, Weebly, Laravel etc. Shared Servers are available for reasonable cost and the up time is also superb! Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

The pricing for VPS hosting is quite costly, and they do not provide Windows hosting; they support only Linux web hosting. Other than this, I love Bluehost in all other aspects. Review collected by and hosted on G2.com.

Clarence H.
CH
Clarence H.
Marketing Consultant
Small-Business (50 or fewer emp.)
"You get what you pay for!"
1.5/5
What do you like best about Bluehost?

Not much that is really helpful with BlueHost Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

Everything from cheap shared servers to the horrible customer service Review collected by and hosted on G2.com.

Aman K.
AK
Aman K.
System Engineer
Enterprise (> 1000 emp.)
"Excellent service for web hosting and domain"
4.5/5
What do you like best about Bluehost?

They have a long-standing relationship with the WordPress community. There are many things like price, reliability, money-back guarantee that are excellent,

apart from those, I saw no hidden charges when signing up for an account. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

The only concern is when we have to renew the free domain, the renewal price is significantly higher. Another thing is, there is an aggressive upsell process during signup. Review collected by and hosted on G2.com.