At this point, not much. I've been using them for about 5 years or so. They were great in the beginning. Easy to use. Reliable. Fantastic tech support. And, they were affordable. Review collected by and hosted on G2.com.

Now, everything has changed. At the moment, I can't access the C-Panel or Support on Chat. This is not a one time deal. Some part of their site is non-functional pretty much all of the time. I started a new domain a few months ago, and it was the most horrendous startup I've every had. Nothing worked. Tech support knew nothing, at least the people who you contact. And, now, they've increased the cost of my hosting plan by about 6 times and with no indication why. I've had it. I don't need more stress from these idiots. Something awful has happened to the company. It's gone from 8-9 star to 1 star (if you can tolerate their b.s.). Review collected by and hosted on G2.com.

Bluehost customer support and the service quality it's providing is really worthy and I am happy with my purchase. Review collected by and hosted on G2.com.

Easy to setup and when I am stuck, customer support helped me. So, It's happy experience. Review collected by and hosted on G2.com.

This was a straightforward integration with a Wordpress site. Review collected by and hosted on G2.com.

I have had nothing but issues with Bluehost. Most recently, they just LOST MY ENTIRE WEBSITE. Literally, the website 403'd, and it was completely gone from my account.

I've had issues with them properly renewing certificates. And I've had someone actively try to get into my account (they successfully were able to make a user profile), and I when I asked them to blacklist the hacker's email, they refused to do so.

STAY FAR AWAY FROM THIS COMPANY. Review collected by and hosted on G2.com.

price, marketing, ads, and proposed ease of use, I used them for another site and it works. Review collected by and hosted on G2.com.

Super Unhappy here. They can not get a DNS populated and their 2-factor authenticator code never works. DO NOT USE BLUEHOST EVER. This is the response I get every time in chat "I understand that this has caused you inconvenience. Please be assured that our specialists are relentlessly working to resolve our customers’ issues at the earliest." Review collected by and hosted on G2.com.

Bluehost's customer service is phenomenal. I have chatted with agents several times and they have always been able to support me and point me in the right direction. Review collected by and hosted on G2.com.

There can be a steep learning curve in certain arenas, which is why it's helpful to search videos online to support with that. Review collected by and hosted on G2.com.

I do not like anything about this company. Review collected by and hosted on G2.com.

We have been unable to conduct commerce effectively this entire year due to inconsistencies with this service provider. The reliability of their services and poor customer support leaves much to be desired. Initially, it was authentication issues where the script would not authenticate appropriately and throw errors. After reaching out to customer support as well as the parent company regarding this matter and upon audit of our plugins, they have failed to meet their end of contractual agreement. Our plugins which were purchased through their portal are no longer visible; however, a few "new" ones, including Newfold email, are available which we did NOT consent to or desire. Now, our site is non-functioning during the busiest shopping season, our payment gateway is not configured, and our theme which also purchased is no where to be found.

We have forwarded this correspondence chain, reviews, and logs of our attempted compliance with their company to our legal teams for review on how to proceed with the loss in potential revenue, ad spending which can't be utilized by customers, and Their company's failure to "maintain up-time" as stated in verifiable articles about Bluehost. Review collected by and hosted on G2.com.

Used to be a good value and a strong Wordpress hosting service for agencies. Review collected by and hosted on G2.com.

BlueHost initiated what their support referred to as an "Interface Upgrade". However during this upgrade, they accidentally converted my Wordpress Pro (multi-site) account into a Basic Hosting account. This in turn prevented me from adding any additional sites to my account, so I could not do what I had paid for.

I contacted support through chat and after hours of waiting, they escalated it to the billing department. After several more days and several interactions with thei support team, it was escalated to engineering. Today, I found out that my account was suspended, so all of my sites are no longer working. And still there has been no resolution.

BlueHost used to be a high-quality, good-value service. Now it sucks and it's no longer a trustworthy brand. Review collected by and hosted on G2.com.

The prices are cheap and they have integrated environment with wordpress, making it extremely easy to customize your website. Also, their customer support is extremely helpful and available 24/7 adding a cherry on top. Review collected by and hosted on G2.com.

As a first time user, thier dashboard seemed to be hard to navigate and understand, but you understand it with time. Cpanel could be more user freindly. Review collected by and hosted on G2.com.

Six days after agent cancelled

My hosting for no reason they can't restore anything yet alone an email address. They say they will

Call me everyday with an update and nothing, even supervisors said that and still no calls at all.they sent one god damn email to me in six days where I've spent over $35 in long distance fees calling their help center trying to get an answer but I just get snowballed we can't help you that's the billing department, and oh they don't have a contact number so they will call you. NO ON HAS CALLED IN SIX DAYS, you cancelled a website and emails for a company and don't give a shit to fix it and restore it in six days still nothing?!?!?!??!? Do you even know how to turn on a computer over there Bluehost? Review collected by and hosted on G2.com.

Everything!! Terrible customer service, they don't listen to you they don't care they only can answer your questions if you can't find where to login. Other then that useless they just say I'll add that to your ticket goodbye. Review collected by and hosted on G2.com.

Relative to other hosting platforms, they have few outages and fairly consistent delivery. I've used now for years and am happy with their products. Review collected by and hosted on G2.com.

Chat support staff play games and are really disrepectful and unhelpful. They often take breaks and minutes to reply and on top of this they dont even read your messages. I often have to repeat myself. What is VERY INTERESTING is that I have friends of various backgrounds and some from the subcontinent use Bluehost and have no problems. Just like the reviews on here, I wonder why some backgrounds have a positive experience while others do not? Could discrimination be at play or is this simply due to lack of training? Either way, I receive much better service when I call and connect to support staff in the Philippines so will use this rather than their horrible Chat Support. I really hope Bluehost can address the abominable Support Chat performance ASAP. I've wasted so much time with Bluehost I have to pay developers to just connect and do basics with them- not even technical work! That wasnt the cast years ago when I joined! Review collected by and hosted on G2.com.