--- title: Bluehost Reviews meta\_title: 'Bluehost Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 281 reviews by the users' company size, role or industry to find out how Bluehost works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 281 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting ---

### Bluehost Pros and Cons: Top 5 Advantages and Disadvantages

#### Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the **affordable pricing** of Bluehost, making it a go-to option for budget-conscious website hosting. [(5 mentions)](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1279019&qs=pros-and-cons#reviews)

Users commend the **easy access to customer support** from Bluehost, enhancing their overall hosting experience. [(4 mentions)](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1278994&qs=pros-and-cons#reviews)

Users appreciate the **ease of use** with Bluehost, valuing its straightforward setup and minimal ongoing maintenance. [(3 mentions)](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1279783&qs=pros-and-cons#reviews)

Users value the **comprehensive feature set** of Bluehost, ensuring a reliable and professional hosting experience. [(3 mentions)](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1278803&qs=pros-and-cons#reviews)

Users value the **easy management** with Bluehost, finding minimal maintenance required after setup and enjoying great support. [(2 mentions)](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=2275859&qs=pros-and-cons#reviews)

Users express frustration over **poor customer support** , citing unhelpful agents and unresolved issues leading to ongoing complications. [(7 mentions)](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1276978&qs=pros-and-cons#reviews)

Users express frustration with Bluehost’s **poor communication** , highlighting unresponsive support and unresolved technical issues. [(4 mentions)](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1278272&qs=pros-and-cons#reviews)

Users are frustrated by **payment issues** including high renewal prices and inflexible plans leading to unauthorized charges. [(3 mentions)](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=2275927&qs=pros-and-cons#reviews)

Users report significant **technical issues** with Bluehost, including outdated servers and poor email deliverability affecting critical operations. [(3 mentions)](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1278849&qs=pros-and-cons#reviews)

Users express frustration with Bluehost’s **billing issues** , including high renewal prices and poor customer service responsiveness. [(2 mentions)](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=2369696&qs=pros-and-cons#reviews)

### 5 Pros or Advantages of Bluehost

##### 1. Affordable

Users value the **affordable pricing** of Bluehost, making it a go-to option for budget-conscious website hosting.
[
See 5 mentions
](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1279019&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Samuel S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samuel S.")
SS

Samuel S.

Small-Business (50 or fewer emp.)

0.0/5

"Horrible Service, and Support. - Avoid At Almost Almost All Costs"

What do you like about Bluehost?

They have good prices, if low price is your only concern, and support, service, and product are unimportant to, go with Bluehost.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
U

Verified User

Mid-Market (51-1000 emp.)

4.0/5

"Included domain privacy protection"

What do you like about Bluehost?

At Ipower Domains, there is availability of many domain extensions at very cheap prices making it possible for me to get a perfect domain extension fo

##### 2. Customer Support

Users commend the **easy access to customer support** from Bluehost, enhancing their overall hosting experience.
[
See 4 mentions
](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1278994&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Delon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Delon R.")
DR

Delon R.

Small-Business (50 or fewer emp.)

4.0/5

"Bluehost Experience"

What do you like about Bluehost?

Bluehost offers a straightforward interface to set up the website and host it there with easy to access customer support.

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Outdated Server without updating core software"

What do you like about Bluehost?

Good customer support response time and their courtesy

##### 3. Ease of Use

Users appreciate the **ease of use** with Bluehost, valuing its straightforward setup and minimal ongoing maintenance.
[
See 3 mentions
](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1279783&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Low-Maintenance Hosting That Keeps My Site Running Smoothly"

What do you like about Bluehost?

For the most part, once my website was up and running, then there is very little that I have to do with Bluehost to keep my website active.

 ![Delon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Delon R.")
DR

Delon R.

Small-Business (50 or fewer emp.)

4.0/5

"Bluehost Experience"

What do you like about Bluehost?

Bluehost offers a straightforward interface to set up the website and host it there with easy to access customer support.

##### 4. Web Hosting

Users value the **comprehensive feature set** of Bluehost, ensuring a reliable and professional hosting experience.
[
See 3 mentions
](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1278803&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Pavlo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavlo P.")
PP

Pavlo P.

Small-Business (50 or fewer emp.)

0.0/5

"Unauthorized Billing and Support Failure on Technically Flawed Product"

What do you like about Bluehost?

We were initially attracted by the comprehensive feature set offered, which included the promise of 100% uptime, an integrated Content Delivery Networ

 ![Delon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Delon R.")
DR

Delon R.

Small-Business (50 or fewer emp.)

4.0/5

"Bluehost Experience"

What do you like about Bluehost?

Bluehost offers a straightforward interface to set up the website and host it there with easy to access customer support.

##### 5. Easy Management

Users value the **easy management** with Bluehost, finding minimal maintenance required after setup and enjoying great support.
[
See 2 mentions
](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=2275859&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Small-Business (50 or fewer emp.)

4.5/5

"Low-Maintenance Hosting That Keeps My Site Running Smoothly"

What do you like about Bluehost?

For the most part, once my website was up and running, then there is very little that I have to do with Bluehost to keep my website active.

 ![Delon R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Delon R.")
DR

Delon R.

Small-Business (50 or fewer emp.)

4.0/5

"Bluehost Experience"

What do you like about Bluehost?

Bluehost offers a straightforward interface to set up the website and host it there with easy to access customer support.

### 5 Cons or Disadvantages of Bluehost

##### 1. Poor Customer Support

Users express frustration over **poor customer support** , citing unhelpful agents and unresolved issues leading to ongoing complications.
[
See 7 mentions
](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1276978&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Justin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin G.")
JG

Justin G.

Mid-Market (51-1000 emp.)

0.5/5

"Unreliable Service with Predatory Pricing"

What do you dislike about Bluehost?

I can't stand Bluehost. Their renewal pricing is outrageous after offering low introductory prices. They won't let you downgrade plans though - you ha

 ![Pavlo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavlo P.")
PP

Pavlo P.

Small-Business (50 or fewer emp.)

0.0/5

"Unauthorized Billing and Support Failure on Technically Flawed Product"

What do you dislike about Bluehost?

The primary dislikes are the technical incompatibility (no support for path-based reverse-proxying) which could not be tested beforehand, the refusal

##### 2. Poor Communication

Users express frustration with Bluehost’s **poor communication** , highlighting unresponsive support and unresolved technical issues.
[
See 4 mentions
](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1278272&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Pavlo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavlo P.")
PP

Pavlo P.

Small-Business (50 or fewer emp.)

0.0/5

"Unauthorized Billing and Support Failure on Technically Flawed Product"

What do you dislike about Bluehost?

The primary dislikes are the technical incompatibility (no support for path-based reverse-proxying) which could not be tested beforehand, the refusal

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Outdated Server without updating core software"

What do you dislike about Bluehost?

Outdated servers Years without updating their core softwares Resolution to advance technical things is very poor , specially server backend limit y

##### 3. Payment Issues

Users are frustrated by **payment issues** including high renewal prices and inflexible plans leading to unauthorized charges.
[
See 3 mentions
](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=2275927&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Justin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin G.")
JG

Justin G.

Mid-Market (51-1000 emp.)

0.5/5

"Unreliable Service with Predatory Pricing"

What do you dislike about Bluehost?

I can't stand Bluehost. Their renewal pricing is outrageous after offering low introductory prices. They won't let you downgrade plans though - you ha

 ![Pavlo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavlo P.")
PP

Pavlo P.

Small-Business (50 or fewer emp.)

0.0/5

"Unauthorized Billing and Support Failure on Technically Flawed Product"

What do you dislike about Bluehost?

The primary dislikes are the technical incompatibility (no support for path-based reverse-proxying) which could not be tested beforehand, the refusal

##### 4. Technical Issues

Users report significant **technical issues** with Bluehost, including outdated servers and poor email deliverability affecting critical operations.
[
See 3 mentions
](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=1278849&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Pavlo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavlo P.")
PP

Pavlo P.

Small-Business (50 or fewer emp.)

0.0/5

"Unauthorized Billing and Support Failure on Technically Flawed Product"

What do you dislike about Bluehost?

The primary dislikes are the technical incompatibility (no support for path-based reverse-proxying) which could not be tested beforehand, the refusal

 ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User")
A

Verified User

Mid-Market (51-1000 emp.)

0.0/5

"Outdated Server without updating core software"

What do you dislike about Bluehost?

Outdated servers Years without updating their core softwares Resolution to advance technical things is very poor , specially server backend limit y

##### 5. Billing Issues

Users express frustration with Bluehost’s **billing issues** , including high renewal prices and poor customer service responsiveness.
[
See 2 mentions
](https://www.g2.com/products/bluehost/reviews?filters%5Bsentiment_snippet%5D=2369696&qs=pros-and-cons#reviews)

See Related User Reviews

 ![Justin G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Justin G.")
JG

Justin G.

Mid-Market (51-1000 emp.)

0.5/5

"Unreliable Service with Predatory Pricing"

What do you dislike about Bluehost?

I can't stand Bluehost. Their renewal pricing is outrageous after offering low introductory prices. They won't let you downgrade plans though - you ha

 ![Pavlo P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Pavlo P.")
PP

Pavlo P.

Small-Business (50 or fewer emp.)

0.0/5

"Unauthorized Billing and Support Failure on Technically Flawed Product"

What do you dislike about Bluehost?

The primary dislikes are the technical incompatibility (no support for path-based reverse-proxying) which could not be tested beforehand, the refusal

 ![Jeff B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jeff B.")
JB

Jeff B.

Researcher & Advisory Board Member

Small-Business (50 or fewer emp.)

6/1/2024

"Bluehost used to be affordable and great...now, expensive and awful."

0/5

What do you like best about Bluehost?

At this point, not much. I've been using them for about 5 years or so. They were great in the beginning. Easy to use. Reliable. Fantastic tech support. And, they were affordable. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

Now, everything has changed. At the moment, I can't access the C-Panel or Support on Chat. This is not a one time deal. Some part of their site is non-functional pretty much all of the time. I started a new domain a few months ago, and it was the most horrendous startup I've every had. Nothing worked. Tech support knew nothing, at least the people who you contact. And, now, they've increased the cost of my hosting plan by about 6 times and with no indication why. I've had it. I don't need more stress from these idiots. Something awful has happened to the company. It's gone from 8-9 star to 1 star (if you can tolerate their b.s.). Review collected by and hosted on G2.com.

What problems is Bluehost solving and how is that benefiting you?

At this point, they are creating a continuous stream of problems and definitely aren't solving any. Review collected by and hosted on G2.com.

Show More

Validated ReviewerSource: Organic

JH

Jacob H.

Marketing Manager

Mid-Market (51-1000 emp.)

8/13/2024

"Affordable hosting service provider for small business"

5/5

What do you like best about Bluehost?

Bluehost customer support and the service quality it's providing is really worthy and I am happy with my purchase. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

Easy to setup and when I am stuck, customer support helped me. So, It's happy experience. Review collected by and hosted on G2.com.

What problems is Bluehost solving and how is that benefiting you?

Bluehost helped me standout among my competitors through let me host my website online. It's proving my online presence and authencity. It's helping me enhancing my business. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![Melanie F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Melanie F.")
MF

Melanie F.

Co-Founder

Small-Business (50 or fewer emp.)

5/18/2024

"Any other service would be better than Bluehost"

0/5

What do you like best about Bluehost?

This was a straightforward integration with a Wordpress site. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

I have had nothing but issues with Bluehost. Most recently, they just LOST MY ENTIRE WEBSITE. Literally, the website 403'd, and it was completely gone from my account.

I've had issues with them properly renewing certificates. And I've had someone actively try to get into my account (they successfully were able to make a user profile), and I when I asked them to blacklist the hacker's email, they refused to do so.

STAY FAR AWAY FROM THIS COMPANY. Review collected by and hosted on G2.com.

What problems is Bluehost solving and how is that benefiting you?

I use Bluehost to host my small business' website. Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Evan T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Evan T.")
ET

Evan T.

Account Executive

Small-Business (50 or fewer emp.)

12/18/2023

"SUPER UNHAPPY."

0/5

What do you like best about Bluehost?

price, marketing, ads, and proposed ease of use, I used them for another site and it works. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

Super Unhappy here. They can not get a DNS populated and their 2-factor authenticator code never works. DO NOT USE BLUEHOST EVER. This is the response I get every time in chat "I understand that this has caused you inconvenience. Please be assured that our specialists are relentlessly working to resolve our customers’ issues at the earliest." Review collected by and hosted on G2.com.

What problems is Bluehost solving and how is that benefiting you?

They can not get a DNS populated and their 2 factor authenticator code never works. Two support tickets, daily chats excillated for 7 consecutive days and still having an issue. The site is not working and nor is my email. There server are not properly configured. This is the response I get every time in chat "I understand that this has caused you inconvenience. Please be assured that our specialists are relentlessly working to resolve our customers’ issues at the earliest." Review collected by and hosted on G2.com.

Show More

Current UserValidated ReviewerSource: Organic

 ![Nina T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nina T.")
NT

Nina T.

English Language and Cultural Assistant

Small-Business (50 or fewer emp.)

5/6/2024

"Website Hosting Service"

4.5/5

What do you like best about Bluehost?

Bluehost's customer service is phenomenal. I have chatted with agents several times and they have always been able to support me and point me in the right direction. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

There can be a steep learning curve in certain arenas, which is why it's helpful to search videos online to support with that. Review collected by and hosted on G2.com.

What problems is Bluehost solving and how is that benefiting you?

Creating a domain name and linking it to Wordpress is seamless with Bluehost. I can directly login to my Wordpress site with Bluehost, and resolve any issues from there. It removes the need of using multiple sites to build my one webpage. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

 ![LC W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "LC W.")
LW

LC W.

Small-Business (50 or fewer emp.)

12/12/2023

"Unable to Conduct Commerce due to Unreliability of Bluehost"

0/5

What do you like best about Bluehost?

I do not like anything about this company. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

We have been unable to conduct commerce effectively this entire year due to inconsistencies with this service provider. The reliability of their services and poor customer support leaves much to be desired. Initially, it was authentication issues where the script would not authenticate appropriately and throw errors. After reaching out to customer support as well as the parent company regarding this matter and upon audit of our plugins, they have failed to meet their end of contractual agreement. Our plugins which were purchased through their portal are no longer visible; however, a few "new" ones, including Newfold email, are available which we did NOT consent to or desire. Now, our site is non-functioning during the busiest shopping season, our payment gateway is not configured, and our theme which also purchased is no where to be found.

We have forwarded this correspondence chain, reviews, and logs of our attempted compliance with their company to our legal teams for review on how to proceed with the loss in potential revenue, ad spending which can't be utilized by customers, and Their company's failure to "maintain up-time" as stated in verifiable articles about Bluehost. Review collected by and hosted on G2.com.

What problems is Bluehost solving and how is that benefiting you?

They have NOT solved ANY of our issues; only made it worse. Our ECommerce initiative has been stalled throughout the entire year due to inconsistencies with this company. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Michael T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael T.")
MT

Michael T.

Startup Advisor

Internet

Small-Business (50 or fewer emp.)

12/10/2023

"Caution: BlueHost is not the service that it used to be."

0/5

What do you like best about Bluehost?

Used to be a good value and a strong Wordpress hosting service for agencies. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

BlueHost initiated what their support referred to as an "Interface Upgrade". However during this upgrade, they accidentally converted my Wordpress Pro (multi-site) account into a Basic Hosting account. This in turn prevented me from adding any additional sites to my account, so I could not do what I had paid for.

I contacted support through chat and after hours of waiting, they escalated it to the billing department. After several more days and several interactions with thei support team, it was escalated to engineering. Today, I found out that my account was suspended, so all of my sites are no longer working. And still there has been no resolution.

BlueHost used to be a high-quality, good-value service. Now it sucks and it's no longer a trustworthy brand. Review collected by and hosted on G2.com.

What problems is Bluehost solving and how is that benefiting you?

Multisite Wordpress hosting. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Anurag P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anurag P.")
AP

Anurag P.

Tech review website

Consumer Electronics

Small-Business (50 or fewer emp.)

1/16/2024

"Budget Friendly Hosting Provider"

4/5

What do you like best about Bluehost?

The prices are cheap and they have integrated environment with wordpress, making it extremely easy to customize your website. Also, their customer support is extremely helpful and available 24/7 adding a cherry on top. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

As a first time user, thier dashboard seemed to be hard to navigate and understand, but you understand it with time. Cpanel could be more user freindly. Review collected by and hosted on G2.com.

What problems is Bluehost solving and how is that benefiting you?

Cheap Wordpress Hosting. It has helped me save money by providing one of the lowest prices in market.And their customer support is really helpful with technical things, so I don't have to worry about that. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic Review from User Profile

 ![Verified User in Construction](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Construction")
UC

Verified User in Construction

Small-Business (50 or fewer emp.)

11/3/2023

"Garbage, Hell, poop on a stick, black hole?"

0/5

What do you like best about Bluehost?

Six days after agent cancelled

My hosting for no reason they can't restore anything yet alone an email address. They say they will

Call me everyday with an update and nothing, even supervisors said that and still no calls at all.they sent one god damn email to me in six days where I've spent over $35 in long distance fees calling their help center trying to get an answer but I just get snowballed we can't help you that's the billing department, and oh they don't have a contact number so they will call you. NO ON HAS CALLED IN SIX DAYS, you cancelled a website and emails for a company and don't give a shit to fix it and restore it in six days still nothing?!?!?!??!? Do you even know how to turn on a computer over there Bluehost? Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

Everything!! Terrible customer service, they don't listen to you they don't care they only can answer your questions if you can't find where to login. Other then that useless they just say I'll add that to your ticket goodbye. Review collected by and hosted on G2.com.

What problems is Bluehost solving and how is that benefiting you?

None, six days they haven't even fixed my email address that they cancelled. It's benefiting me by not getting paid and by having customers attending legal meetings to get their money back from a company that doesn't have a website or email. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

 ![Enrico U.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Enrico U.")
EU

Enrico U.

Head of EMEA Field Marketing: Northern Europe (UK Nordics, Benelux, DACH), CEEMEA

Small-Business (50 or fewer emp.)

8/15/2023

"Bluehost products are OK but their support, particularly their Chat is THE WORST IN THE INDUSTRY"

2.5/5

What do you like best about Bluehost?

Relative to other hosting platforms, they have few outages and fairly consistent delivery. I've used now for years and am happy with their products. Review collected by and hosted on G2.com.

What do you dislike about Bluehost?

Chat support staff play games and are really disrepectful and unhelpful. They often take breaks and minutes to reply and on top of this they dont even read your messages. I often have to repeat myself. What is VERY INTERESTING is that I have friends of various backgrounds and some from the subcontinent use Bluehost and have no problems. Just like the reviews on here, I wonder why some backgrounds have a positive experience while others do not? Could discrimination be at play or is this simply due to lack of training? Either way, I receive much better service when I call and connect to support staff in the Philippines so will use this rather than their horrible Chat Support. I really hope Bluehost can address the abominable Support Chat performance ASAP. I've wasted so much time with Bluehost I have to pay developers to just connect and do basics with them- not even technical work! That wasnt the cast years ago when I joined! Review collected by and hosted on G2.com.

What problems is Bluehost solving and how is that benefiting you?

Bluehost is the "devil you know" in a sea of bad and worse hosting companies. I dont particularly love them but have used for years and are OK for hosting basic sites. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerSource: Organic

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