BlueFolder Reviews (30)

Reviews

BlueFolder Reviews (30)

4.3
30 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and customization options of BlueFolder, noting that it simplifies workflow management and enhances service tracking. Many appreciate its web-based platform and mobile app, which facilitate access in the field. However, some users mention that creating custom reports can be challenging.
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DV
Don V.
Service Manager
Small-Business (50 or fewer emp.)
More Options
"Blue Folder has greatly enhanced our ability to manage service."
5/5
What do you like best about BlueFolder?

We can invoice as soon as work is completed. Service history tracking is much easier then before. Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

Custom reports can be difficult to create. Review collected by and hosted on G2.com.

Verified User in Maritime
AM
Verified User in Maritime
Small-Business (50 or fewer emp.)
More Options
Business partner of the seller or seller's competitor, not included in G2 scores.
"It would be great if BF can provide Tax system for Canadian customers"
4/5
What do you like best about BlueFolder?

We are able to assign the tasks to the technicians easily and review the entire work orders.

The batch out of several work orders is great. Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

The tax system for Canadian business is not great in BF. We really hope there's option setting for us to be able to add tax. Review collected by and hosted on G2.com.

CN
Chris N.
President
Small-Business (50 or fewer emp.)
More Options
"Very good system for ticket management"
4.5/5
What do you like best about BlueFolder?

We find the customizations very useful for tracking our customers Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

being able to search custom fields would be an asset Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
More Options
"Great Platform and Service"
5/5
What do you like best about BlueFolder?

I like all of the functionality that we can do with it. Every day we find more uses for it. Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

Sometimes I wish support could be faster. Review collected by and hosted on G2.com.

Verified User in Electrical/Electronic Manufacturing
AE
Verified User in Electrical/Electronic Manufacturing
Mid-Market (51-1000 emp.)
More Options
"Review of BlueFolder"
4.5/5
What do you like best about BlueFolder?

Its versatility. We were able to design custom forms that applied to all of our users. API was good as I was able to pull all of the data I needed. Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

Some of the screens are overly complicated. Review collected by and hosted on G2.com.

Nick M.
NM
Nick M.
Owner
Small-Business (50 or fewer emp.)
More Options
"Ok product but room for improvement"
2.5/5
What do you like best about BlueFolder?

Workflow management

Responsive when there is a problem or question Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

How the software handles pics

Lack of timesheet functionality Review collected by and hosted on G2.com.

Verified User in Telecommunications
AT
Verified User in Telecommunications
Small-Business (50 or fewer emp.)
More Options
"Very happy"
5/5
What do you like best about BlueFolder?

Calendar and ticket scheduling are ideal for the service industry. Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

difficulty in getting to a signature page for service tickets in the mobile app. Would rather not involve billing. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
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"We use Blue Folder extensively for our field service team. It is easy to configure and use."
5/5
What do you like best about BlueFolder?

It has really good built-in reports that I use to make sure tickets and work orders are completed and follow standard procedures. Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

I would like to see more robust asset tracking. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
More Options
"It seems to be a beneficial tool for our business"
3.5/5
What do you like best about BlueFolder?

The scheduling tool part of Blue folder make our job easier. Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

That with the scheduling. We can't drag and jobs. Review collected by and hosted on G2.com.

GP
gerard P.
Accountant
Small-Business (50 or fewer emp.)
More Options
"my thoughts"
3/5
What do you like best about BlueFolder?

Organization of information within software. Review collected by and hosted on G2.com.

What do you dislike about BlueFolder?

Clone function does not do a complete copy of prior invoice Review collected by and hosted on G2.com.