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BlueCat Infrastructure Assurance (BCIA) Reviews & Product Details

BlueCat Infrastructure Assurance (BCIA) is a proactive monitoring and automation solution. Think of it as a virtual DDI expert, on duty 24/7. Infrastructure Assurance provides deep visibility into BlueCat Integrity enterprise environments, including its key BlueCat Address Manager and BlueCat DNS/DHCP Server (BDDS) components. It proactively interrogates your systems to ensure they are healthy. Should it find an issue, the platform flags it, generates an alert, and provides a list of recommended remediation steps that admins can take.

Seller

BlueCat

Discussions

BlueCat Infrastructure Assurance (BCIA) Community

Languages Supported

English

Product Description

BlueCat LiveAssurance is a proactive observability and automation solution that helps organizations avoid network disruption by continuously monitoring, diagnosing, and remediating issues before they impact performance. It delivers deep visibility into network and security infrastructure, combining automated triage, anomaly detection, and machine learning to identify root causes quickly. LiveAssurance continuously measures configuration, security, and performance metrics across network devices, compares them to best-practice benchmarks, and recommends corrective actions. The platform automates routine checks, validates configuration changes, and ensures compliance with internal and external policies. With built-in integrations for ServiceNow, SolarWinds, Grafana, and other tools, LiveAssurance strengthens collaboration and speeds response. It helps IT operations teams maintain uptime, optimize network health, and simplify troubleshooting with AI-assisted insights and automation. BlueCat LiveAssurance empowers organizations to protect critical services, reduce risk, and deliver resilient, self-healing networks built for change.

Overview by

Anna Kim

Value at a Glance

Averages based on real user reviews.

Time to Implement

1 month

View More Pricing Information

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BlueCat Infrastructure Assurance (BCIA) Media

BlueCat Infrastructure Assurance (BCIA) Demo - 7.2 Dashboard

The out-of-the-box dashboard provides a high-level overview of the health posture of the network.

BlueCat Infrastructure Assurance (BCIA) Demo - Actionable Next steps

Detail recommendations on how to remediate and troubleshoot the problem

BlueCat Infrastructure Assurance (BCIA) Demo - Custom Reports

Validate devices meet standards before or after a configuration change

BlueCat Infrastructure Assurance (BCIA) Demo - Auto-detect issues before they become problems

Be notified performance issues that could become bigger problems

Auto resolve issues that are no longer present

BlueCat Infrastructure Assurance (BCIA) Demo - Auto-Triage issues

Autonomously run additional CLI commands or API calls for root cause analysis according to best practice

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Verified User in Banking

Enterprise (> 1000 emp.)

7/20/2022

"A fantastic tool to monitor and resolve issues, follow compliances and be always alerted!"

4.5/5

What do you like best about BlueCat Infrastructure Assurance (BCIA)?

Easy to use, one click monitor without struggling with MIB's, providing proactive alerts and warns before something big happens. Review collected by and hosted on G2.com.

What do you dislike about BlueCat Infrastructure Assurance (BCIA)?

Need to add move vendor, device to support. Right now its a little bit narrow, i would love to monitor my other devices with this powerfull devil. Review collected by and hosted on G2.com.

Verified User in Banking

Enterprise (> 1000 emp.)

2/18/2019

Business partner of the seller or seller's competitor, not included in G2 scores.

"One of the top products with high value return"

5/5

What do you like best about BlueCat Infrastructure Assurance (BCIA)?

Young entrepreneurship using collaborative business model. It's a win win for both side. Indeni implementation gives quick results, eliminating operating and maintenance costs. From the management perspective it gives assurance and confidence to the security team through managing and entegrating with indeni. Support is exceptional. Review collected by and hosted on G2.com.

What do you dislike about BlueCat Infrastructure Assurance (BCIA)?

We sometimes demand extra things from Indeni like automation, service desk integration and additional product lines entegration. Review collected by and hosted on G2.com.

Recommendations to others considering BlueCat Infrastructure Assurance (BCIA):

Just test it for a week. you won't believe what is missing from the operational perspecive. Review collected by and hosted on G2.com.

What problems is BlueCat Infrastructure Assurance (BCIA) solving and how is that benefiting you?

We had been looking a real time monitoring solution. After we try indeni, we've belived that this is the best product for real time monitoring. It's a pinpoint. Alerts information and KBs decrease the solution time. Even the vendors demand the indeni alert to clarify the device related issues. Prioritization is a big plus, as the devices are sending many events. Inideni's alert coming with severity levels is a game changer expecially enivironments with hundred of devices. Review collected by and hosted on G2.com.

Mark O.

Mid-Market (51-1000 emp.)

9/20/2018

"Currently One of a Kind"

4/5

What do you like best about BlueCat Infrastructure Assurance (BCIA)?

I love the ease of setup for a solution that is so powerful, it can alert you to problems before the become a service affecting issue. Review collected by and hosted on G2.com.

What do you dislike about BlueCat Infrastructure Assurance (BCIA)?

There isn't much I dislike to be honest at the moment. Review collected by and hosted on G2.com.

Recommendations to others considering BlueCat Infrastructure Assurance (BCIA):

I would recommend you to carry out a PoC and utilise the support of Indeni while doing so. They will help you implement the product or leave you to your on devices but will keep check to make sure your ok and things are working. Review collected by and hosted on G2.com.

What problems is BlueCat Infrastructure Assurance (BCIA) solving and how is that benefiting you?

We know if we have issues within our firewall estate before they become services affecting. This can save us large amount of troubleshooting time and the business money from downtime and unexpected service outages to ourselves and our customers.

I have written a blog post of my own regarding my experience with Indeni which can be found at http://www.oldhamuk.com/?page_id=93 Review collected by and hosted on G2.com.

Verified User in Financial Services

Mid-Market (51-1000 emp.)

2/21/2019

"Indeni is great tool to use for monitoring network devices"

4.5/5

What do you like best about BlueCat Infrastructure Assurance (BCIA)?

Easy to use and fast alert system to notify. Best of all, great support team and fast response to help customers like us. Review collected by and hosted on G2.com.

What do you dislike about BlueCat Infrastructure Assurance (BCIA)?

Graphs in analysis section requires more enhancements and DNS latency/physical memory values are not accurate and need improvement Review collected by and hosted on G2.com.

Recommendations to others considering BlueCat Infrastructure Assurance (BCIA):

Yes definitely I recommend others considering Indeni since it is easy to implement tool and very informative particularly Checkpoint security gateway servers monitoring. Review collected by and hosted on G2.com.

What problems is BlueCat Infrastructure Assurance (BCIA) solving and how is that benefiting you?

We use Indeni for monitoring our Checkpoint security gateway servers on daily basis. It is very helpful when the system resources are going down and if there are issue occurs any time 24x7x365 by automated scripts. Review collected by and hosted on G2.com.

Nathan B.

Sr. Systems Administrator

Enterprise (> 1000 emp.)

2/14/2019

"Doing it Right! Doing it Better!"

4.5/5

What do you like best about BlueCat Infrastructure Assurance (BCIA)?

indeni's intuitive gui, simple out-of-box configuration, and the fact it keeps getting better! Review collected by and hosted on G2.com.

What do you dislike about BlueCat Infrastructure Assurance (BCIA)?

There are some false positives, but at least we are getting the alert emails; before indeni we were in the dark. Review collected by and hosted on G2.com.

Recommendations to others considering BlueCat Infrastructure Assurance (BCIA):

You will not regret the insight and visibility into the health of the systems you are monitoring. Review collected by and hosted on G2.com.

What problems is BlueCat Infrastructure Assurance (BCIA) solving and how is that benefiting you?

Able to successfully monitor our Firewalls and set up On-Call Alerting with indeni. Review collected by and hosted on G2.com.

Nathan B.

Sr. Systems Administrator

Information Technology and Services

Enterprise (> 1000 emp.)

2/7/2019

"indeni - Monitoring for you needs"

4.5/5

What do you like best about BlueCat Infrastructure Assurance (BCIA)?

It works! Out of the box we were able to utilize indeni to the companies benefit. The more time we spent tuning indeni the more benefit we were able to realize. Review collected by and hosted on G2.com.

What do you dislike about BlueCat Infrastructure Assurance (BCIA)?

Honestly, I have not found anything that the indenit team does not have on the road map, or already enriched, that I dislike. Review collected by and hosted on G2.com.

Recommendations to others considering BlueCat Infrastructure Assurance (BCIA):

Use your support and sales team to you advantage; it will be easy to get what you need out of indeni. Review collected by and hosted on G2.com.

What problems is BlueCat Infrastructure Assurance (BCIA) solving and how is that benefiting you?

Simple robust dashboard that allows for quick response to the issues at hand. Easy to configure device backups; indeni also enabled a better solution for after hours alerting for us. Review collected by and hosted on G2.com.

Verified User in Retail

Enterprise (> 1000 emp.)

2/7/2019

"Amazing Customer Service"

4.5/5

What do you like best about BlueCat Infrastructure Assurance (BCIA)?

The customer service is remarkable at Indeni. Deployment was easy and the product works almost flawlessly. On those rare occasions where we need assistance, support is quick to help. Our account manager and sales engineer are both extremely knowledgable and friendly. They are incredibly engaged with us as a customer. Features and requests for enhancements are delivered when promised. I have only good things to say about the service. Review collected by and hosted on G2.com.

What do you dislike about BlueCat Infrastructure Assurance (BCIA)?

There isn't much I would say that I dislike. Review collected by and hosted on G2.com.

Verified User in Accounting

Enterprise (> 1000 emp.)

2/12/2019

"Advanced Monitoring Tool"

3/5

What do you like best about BlueCat Infrastructure Assurance (BCIA)?

Ease of use, the concept of preemptive monitoring and an amazing Indeni team to work with. Review collected by and hosted on G2.com.

What do you dislike about BlueCat Infrastructure Assurance (BCIA)?

I would like to see more features around automation and improvements in the Web UI. Review collected by and hosted on G2.com.

Recommendations to others considering BlueCat Infrastructure Assurance (BCIA):

Make sure you get your hands wet with the product and try out the most important feature that you require in a lab environment. Review collected by and hosted on G2.com.

What problems is BlueCat Infrastructure Assurance (BCIA) solving and how is that benefiting you?

Advanced monitoring capabilities and ability to restore quickly from critical incidents. Indeni licenses can pay off itself for large enterprises if it is able to avoid and preempt before a major incident. Additional features are all benefit and provide value for saving administration tasks Review collected by and hosted on G2.com.

Verified User in Banking

Mid-Market (51-1000 emp.)

2/11/2019

"Good Check Point monitoring tool. "

5/5

What do you like best about BlueCat Infrastructure Assurance (BCIA)?

Indeni creates events upon the issue, for investigation and follow up. its not only a Monitoring system Review collected by and hosted on G2.com.

What do you dislike about BlueCat Infrastructure Assurance (BCIA)?

Maybe hardware information like an SNMP. Review collected by and hosted on G2.com.

Recommendations to others considering BlueCat Infrastructure Assurance (BCIA):

People should consider using the Indeni Product as a Check Point Monitoring system that generates important events that leads to good maintenance and monitoring of Check Point Family Products, that could be follow up upon events created. This events are not like a logging system as a What’s Up Gold Indeni is a specializes reading the correct system files to identify what could be wrong, Indeni is a system to help Check Point Administrator with the monitoring and maintenance job, and also can alert on critical situations, like a cluster failover, cluster configuration, time mismatching and much more. Review collected by and hosted on G2.com.

What problems is BlueCat Infrastructure Assurance (BCIA) solving and how is that benefiting you?

Maintenance of a syncronization information between cluster members. Review collected by and hosted on G2.com.

Verified User in Security and Investigations

Small-Business (50 or fewer emp.)

2/11/2019

"indeni experience"

4.5/5

What do you like best about BlueCat Infrastructure Assurance (BCIA)?

monotoring of large platforms with several checkpoint clusters sending alerts both individually by team and by cluster. Review collected by and hosted on G2.com.

What do you dislike about BlueCat Infrastructure Assurance (BCIA)?

lack of feedback on resolved tickets, more detalis. Review collected by and hosted on G2.com.

Recommendations to others considering BlueCat Infrastructure Assurance (BCIA):

Indeni allows you to monitor large installations that use clusters of equipment whether checkpoint or cisco or the brands that are supported, as well as its installation and deployment is intuitive for those who use the tool for the first time, the graphs are real in the time of action and monitoring Review collected by and hosted on G2.com.

What problems is BlueCat Infrastructure Assurance (BCIA) solving and how is that benefiting you?

remote management of clusters issues Review collected by and hosted on G2.com.