[ Blue Yo... Reviews ](https://www.g2.com/products/blue-yonder-workforce-labor-management/reviews) [ Blue Yo... Reviews ](https://www.g2.com/products/blue-yonder-workforce-labor-management/reviews) # Blue Yonder Workforce & Labor Management Features ##### ## Platform (68) Customization Allows administrators to customize to accommodate their unique processes. Includes ability to create custom objects, fields, rules, calculations, and views. Integration APIs Application Programming Interface - Specification for how the application communicates with other software. API's typically enable integration of data, logic, objects, etc with other software applications. Internationalization Enables users to view and transact business with the same content in multiple languages and currencies. User, Role, and Access Management Grant access to select data, features, objects, etc. based on the users, user role, and groups. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Training Management Track employee/learner's progression through training programs Goal Management Allows employees to set and manage work or career related goals Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Action Management Detailed plan including steps, milestones, assignments, and timeline needed to complete a project, strategy or goal Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Benefits Dashboard Use a dashboard to view benefits that are selected by employees or offered by employers Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Feedback Management Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Recruitment Management Tools to find, assess, and hire suitable candidates for a job within an organization Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Training Management Track employee/learner's progression through training programs Calendar Management Track and manage schedules and meetings via an integrated calendar Employee Management Track employee schedules, availability, and performance across projects and tasks Orientation Workflow Management Create orientation programs for new employees or students Task Management Create, manage and track all task activities and progression HR Management Automates core HR functions such as talent management, employee evaluation and learning management Help Desk Management Managing service requests, incidents, IT issues & support with a ticketing system Mobile Access Access software remotely via mobile devices Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Document Management Store, manage, and track all electronic documents in a centralized location Job Description Management Create, share, and manage the distribution of job descriptions/duties Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Mobile Access Access software remotely via mobile devices Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Third-Party Integrations Set up connections to third-party platforms to improve business processes Assessment Management Creation, administration, and evaluation of assessments or tests Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access Access software remotely via mobile devices Third-Party Integration Addition of necessary external data, applications, tools, or features Initiative Management Create and manage internal campaigns to improve company culture or business strategy. Workflow Management Create, design and manage workflows for repetitive tasks Community Management Enable students, customers or employees to engage with each other in a particular space online or offline Employee Referral Management Manage and track employee referrals for open job positions Candidate Management Build, track, and maintain relationships with candidates Workflow Management Create, design and manage workflows for repetitive tasks Communication Management Manage and track all internal and external communication conducted via calls, email, text, or chat Advertising Management Manage advertising space and its sales within your network or publication Application Management Track, manage and store the applications of potential future members, customers or candidates Email Management Manage, store and organize emails within the system or via third-party apps Job Management Manage and track all job information and associated tasks Discount Management Track products that are for sale at a reduced price or part of coupon promotions Pipeline Management Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. File Management Create, save, and store files Job Management Manage and track all job information and associated tasks Data Storage Management Manage and store data in a database Compensation Management Manages compensation such as salary, bonus, and benefits processes, aligning with policies Employee Management Track employee schedules, availability, and performance across projects and tasks Job Application Management HR Management Automates core HR functions such as talent management, employee evaluation and learning management Competency Management Catalog, manage, and develop employee skill sets Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Job Description Management Create, share, and manage the distribution of job descriptions/duties Evaluation Management Create, share, and manage the distribution of job descriptions/duties User Management Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Role-Based Permissions Set & manage permission levels based on user roles and restrict access to only authorized individuals Third-Party Integrations Set up connections to third-party platforms to improve business processes Show More ##### ## Workforce Management Platform Features (30) Labor Forecasting Predict the number and types of employees necessary to meet anticipated demand to control labor costs. Shift Scheduling Plan employee work shifts according to availability and provide notifications to employees when they are scheduled. Time & Attendance Tracking Let employees track the hours they have worked through integrations with time tracking products or built in time tracking features. Absence & Leave Management Employees can submit paid time off (PTO) or leave of absence requests that managers can approve or deny within the platform. Skills Management Organize, sort, and view employees based on skills and qualifications in order to make smarter workforce decisions. Succession Planning Identify high performing employees with potential to be promoted with minimal development. Workforce Analytics Tools designed to help analyze employee data and develop baselines for evaluating and optimizing workforce management. Self-Service Capabilities Web portals through which employees can view their schedules, submit PTO requests, configure work availability and preferences, and self-schedule from available work times. Mobile Shift Scheduling Managers and employees can create or claim available work shifts and receive notifications on their mobile device. Team Communication Message other team members or managers through built-in text or emailing functions and communicate scheduling or leave requests. Budgeting/Forecasting Create budgets based on historical data and future projections Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Employee Scheduling Assign working shifts or tasks to employees based on their availability Time Off Management Track and manage employee time-off, vacation, and sick leave requests Workflow Management Create, design and manage workflows for repetitive tasks Timesheet Management Track the amount of time spent on a job or task Recruitment Management Tools to find, assess, and hire suitable candidates for a job within an organization Performance Management Organize and manage the accomplishments and development of employees or performance of applications or systems Payroll Management Manage employee salary processes, data, taxes, and records administration efficiently Attendance Management Manage attendance for classes, shifts, meetings, or events Calendar Management Track and manage schedules and meetings via an integrated calendar Employee Management Track employee schedules, availability, and performance across projects and tasks Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Compliance Tracking Track and report regulatory data to either internal management or external stakeholders Activity Tracking Track and document all activities across devices, networks, and other systems Sick Leave Tracking Track and manage sick leave time Vacation/Leave Tracking Request, track, and manage time off requests and vacation time Skills Tracking Track employee skills, competencies, training & qualifications Variable Workforce Utilize third party services to cover unforeseen labor needs Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data Show More ##### ## Inventory Management Platform Features (25) Centralized Inventory Database Manage and track all inventory records across warehouses and retail locations through a single unified database. Inventory Level Dashboards Maintain a visual on product stock levels throughout your facilities with flexible inventory dashboards. Stock History Reporting View the history of individual items and compare the sales performance of new to old stock in order to inform purchasing decisions. Low Stock Notifications Set low stock thresholds and receive automatic alerts when stock decreases to that level. Bundles, Kits, & Variants Automatically adjust inventory for product bundles, kit orders, and product variations within the system. Asset Tracking Use barcode or radio-frequency identification (RFID) technology with specialized readers or mobile applications to track inventory assets throughout warehouse facilities. Inventory Forecasting Optimize inventory levels with features that suggest reorder points and economic order quantities (EOQs) that facilitate inventory management. eCommerce Integrations Integrate shopping carts, eCommerce platforms, POS, and payment gateways with the system to link inventory records between across platforms. Accounting Integrations Track inventory costs and costs of goods sold (COGS) with accounting software integrations. Data Exporting / Importing Transfer large volumes of inventory data records into and out of the system with built-in import / export tools. Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Transaction History Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Budget Tracking Track actual spending to ensure it's in line with the planned budget Cost Tracking Process to track, record, and analyze expenses that occurred over the entire duration of a given project Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Status Tracking Track the status over time for a request, process, asset, or transaction Demand Forecasting Forecast customer demand using historical insights and simulations Customer History Access previous interactions or concerns to maintain customer relationships Serial Number Tracking Track and assign specific serial numbers to products Status Tracking Track the status over time for a request, process, asset, or transaction Third-Party Integrations Set up connections to third-party platforms to improve business processes Demand Forecasting Forecast customer demand using historical insights and simulations Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Show More ##### ## Warehouse Definition (3) Locations Define and manage physical and virtual warehouse locations Visualization Provide a visual representation of all the locations in a warehouse Warehouse Slotting Allows users to identify the most efficient location for inventory within the warehouse based on a number of product and storage characteristics Show More ##### ## Logistics (3) Cross Docking Manages the transfer of products between incoming and outgoing shipments Receiving Provides features to automate and simplify recieving such as tracking lot numbers Pick & Pack Helps users pick products from multiple locations and prepare them for packing Show More ##### ## Analytics (7) Worker performance Allows users track worker performance over a set period of time Error Tracking Allows users to track any track incidents such as receiving discrepancies, incorrect shipments and inventory errors Procurement analytics Allows users to track and use WMS data to determine vendor costs and quality Order Tracking Track orders throughout the fulfillment process Warranty Tracking Track the duration and expiration of warranty as well as any obligations under that warranty Serial Number Tracking Track and assign specific serial numbers to products Inventory Tracking Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Show More ##### ## Inventory Management (2) Customer Portal Provides customers with a web portal in which they can view invoices as well as batch levels and changes in inventory Cycle Counting Provides users with features to verify item locations and quantities Show More ##### ## Additional Functionality (48) Real-Time Reporting Active reporting of data and metrics Shift Swapping Managing and trading shift details between employees AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Reminders Timed notification for any upcoming task, deadline, appointment, or activity Self Service Portal Online portal through which end users can access the system, manage tasks, or obtain information Employee Database Electronic storage of staff/employee contact information and job status in a centralized repository Time Off Requests Tools that allow employees to request/schedule time off Approval Process Control Manage the process of evaluating documents or requests submitted for approval Performance Metrics A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Employee Onboarding Process of familiarizing new employees with the company, their position, and responsibilities Document Storage Store and organize documents in a centralized system Real-Time Data Receive data and information in real time Data Import/Export Import and export data to and from software applications Time & Attendance Track and manage employee's work hours to improve payroll accuracy Drag & Drop Assemble applications and processes by dragging over and arranging pre-built components Clock In/Out Track employees' arrival and departure timings for payroll purposes Customizable Reports Alter the layout and content of reports Generative AI Use AI to generate content in the form of text, images, videos, etc. Batch Processing Software's ability to perform similar action on multiple similar files simultaneously Supplier Management Manage all supplier data and operations Shipping Management Manage and track orders being shipped to customers Order Management Manage and track customer orders for goods, investments, or any other purchases Supply Chain Management Manage the planning and execution of supply chain activities 3PL Management Outsource and manage third party logistics Workflow Management Create, design and manage workflows for repetitive tasks Generative AI Use AI to generate content in the form of text, images, videos, etc. Mobile Access Access software remotely via mobile devices Customizable Fields Customize data fields to support various needs and use cases Financial Management Plan, manage, and track the financial activities of an individual or organization AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Accounting Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Inventory Optimization Maintain and control the stock level of inventory Dock Management Manage all inbound & outbound activities relating to each dock Labor Management Manage the attendance, schedule, and payroll of the labor workforce Picking & Routing Pick and route items from inventory locations to their designated destinations Kitting Group and package individual but related items as one package set Real-Time Monitoring Active monitoring of systems, applications, or networks Space Management Manage occupancy and space utilization in facilities and buildings Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Yard Management Track and manage all activities and assets in the yard of a warehouse or distribution center Compliance Management Track and manage adherence to policies for any service, product, process, or supplier Inventory Management Track and manage inventory levels to maintain proper supply Multi-Channel Management Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels Returns Management Track and facilitate returns of products sold Shipping Labels Generate or print labels that contain shipping information for packages Ordering Automation Automate order processes to improve operational efficiency in fulfillment, shipping, and more Barcoding/RFID Identify and track items using barcode tags or RFID (radio-frequency identification) tags Show More ## 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[View Glossary](/glossary) [Labor Forecasting](/glossary/labor-forecasting) Labor forecasting is the process of predicting future labor needs. Learn more about forecasting staffing needs, different prediction methods, and how to implement a unique strategy. [Shift Scheduling](/glossary/shift-scheduling) Shift scheduling is the process of creating work schedules to support company needs and employee satisfaction. 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