Great support from their team. The forecasting visibility is something we wouldn’t have had through our ERP, and it’s made planning much clearer. Review collected by and hosted on G2.com.

The initial time that it takes to onboard is cumbersome. Review collected by and hosted on G2.com.

Having used Blue Ridge for several years now, I have experienced numerous benefits. Our inventory levels have decreased, which has been a positive change. Although we have had some turnover among our Inventory and Demand Planners, the training video library and accompanying tests have proven to be invaluable resources for onboarding new team members. The Life Line consultant available to us is also an essential support that we make full use of. Finally, the Reporting tool, which tracks our metrics for Fill Rate and Forecast Accuracy, allows me to easily assess my team’s performance and provide coaching with a Live and Learn approach. Review collected by and hosted on G2.com.

Occasionally, there are minor glitches, but these are typically resolved through updates to the tool. Review collected by and hosted on G2.com.

I'm able to set parameters for vendors and items that help me attain high service levels and inventory turns. I have a good amount of control. Review collected by and hosted on G2.com.

It can be difficult to track down what is causing a high SOQ or an order not to build to bracket. It can take some time to locate the root cause of an issue. Review collected by and hosted on G2.com.

The support staff has been extremely helpful in creating useful reports and offering recommendations on how to make Blue Ridge better meet our business needs. Review collected by and hosted on G2.com.

Determining which levers to adjust or what changes to implement in order to make our forecasts as accurate as possible can be challenging. Review collected by and hosted on G2.com.

Blue Ridge has been a powerful tool to help us achieve the inventory and cost reduction. Review collected by and hosted on G2.com.

In relation of the ease to use, for the international suggested orders, sometimes we considere that is very variable day by day. Review collected by and hosted on G2.com.

I appreciate the automated forecasting capabilities that allow for SKU-level adjustments, including the ability to factor in lost sales and set service levels based on product tiering. Additionally, the LifeLine team is outstanding—always responsive and willing to jump on a call or answer emails promptly to resolve any questions or concerns Review collected by and hosted on G2.com.

There is room for improvement in understanding and leveraging the full range of system capabilities. Review collected by and hosted on G2.com.

It is easy to use. Also, I love its customer support and lifeline assistance. Review collected by and hosted on G2.com.

Sometimes, navigation can feel "clunky" or complex. Review collected by and hosted on G2.com.

Had made our forecasting and ordering much more efficient. Less spreadsheets export and manage. Review collected by and hosted on G2.com.

We’ve only been in the system for a couple weeks, so still working through some kinks with how the data is portraying. Less about the product and more about the inputs. Review collected by and hosted on G2.com.

Blue Ridge has truly elevated the performance of our purchasing department. We have seen reductions in inventory levels and carrying costs, while also experiencing higher fill rates and improved inventory turns. The customer support team, Lifeline, is another significant advantage—they are consistently responsive to our needs. Review collected by and hosted on G2.com.

Some newly introduced features may be buggy, but nothing major. Review collected by and hosted on G2.com.

The numerous reports I am able to run are most helpful. Easy to use and the customer support is outstanding in answering any questions you may have. They will walk you through and explain thoroughly. Review collected by and hosted on G2.com.

I have not come across any downsides of using Blue Ridge. Review collected by and hosted on G2.com.