Great customer support. Unlike some other software systems, Blue Ridge responds quickly and is very helpful with our questions and requests. Review collected by and hosted on G2.com.

Blue Ridge only forecasts 12 months into the future. Forecasting past 12 months would be very helpful for long-term planning. Review collected by and hosted on G2.com.

how easy it is to navigate, and the quickness of information on the dashboard Review collected by and hosted on G2.com.

inactive active idea as it does not clear out the information Review collected by and hosted on G2.com.

Reliable platform, excellent support, team built from folks who have "lived" in procurement and planning. Review collected by and hosted on G2.com.

It's rare, but we do have issues with speed at times, though over the years this has improved. Review collected by and hosted on G2.com.

The SOQS are accurate; I love the dashboard with the excellent summary that gives you what you need to do on your daily task. Review collected by and hosted on G2.com.

The system gets hung while making Demand exceptions each month. It keeps going in circles; It's not too bad. I Can live with it, but it can be improved! Review collected by and hosted on G2.com.

The Blue Ridge team! They are always very responsive to concerns and will "think outside the box" to offer solutions. Review collected by and hosted on G2.com.

We have a very complex business channel with a TON of data which causes the night job processing to run a bit late. This is not necessarily a Blue Ridge problem but it is an issue for us since it impacts buyer ability to begin their day and delays reports. Review collected by and hosted on G2.com.

I like the system's flexibility; mass maintenance is a game-changer! The reporting portal is also powerful; you can query any data, create reports such as pivot tables and dashboards, and have the system email reports to users on a schedule. Review collected by and hosted on G2.com.

I honestly do not have any complaints about this software. Whenever I have a business need, there is a help desk and a lifeline to help. I am excited about the enhancements that are coming out as well! Review collected by and hosted on G2.com.

Outstanding customer support and personalized monthly LifeLine calls. Review collected by and hosted on G2.com.

Non customizable forecast projections. It would be nice to be able to send suppliers forecast projections that included unit pricing. Review collected by and hosted on G2.com.

Great forecasting Tool, extremely accurate. Very easy to create reports and dashboards. Review collected by and hosted on G2.com.

Unable to have colored reports exported to Excel. Not the best forecasting for new items. Review collected by and hosted on G2.com.

The best thing to me is the demand forecasting function. The statistical algorithms, plus the in-program seasonal profile analysis and implementation, allow for very good forecast accuracy and bias. Review collected by and hosted on G2.com.

The primary thing that I would add going forward would be the ability to control/limit access for some users to certain functions, while allowing for full/additional access for other users. Although, I am told that is in development. Review collected by and hosted on G2.com.

Issue awareness and demand exceptions are the part I like the most. Review collected by and hosted on G2.com.

We continue to have to micromanage the orders a little too much Regardless of how much tweaking and playing with the items and vendors we do. It is the nature of our current business. Lots of unpredictability. Review collected by and hosted on G2.com.