# Blue Ridge Global Reviews **Vendor:** Blue Ridge **Category:** [Supply Chain Planning Software](https://www.g2.com/categories/supply-chain-planning) **Average Rating:** 4.6/5.0 **Total Reviews:** 124 ## About Blue Ridge Global Experience supply chain software that exponentially improves planning precision. ELIMINATE GUESSWORK No more buying on spreadsheets, gut instinct, or outdated ERP systems. With Blue Ridge, you’ll always be prepared and in control to make fast, accurate decisions. MAXIMIZE INVENTORY PERFORMANCE Ready to save money while improving customer fill rates? Our software ensures you have the right inventory, in the right place, at the right time. You’ll realize ROI in months, not years. UNMATCHED PARTNERSHIP Blue Ridge’s unmatched LifeLine team, made up of industry experts, provides regular coaching to help accelerate the software’s adoption and performance. Learn more at https://blueridgeglobal.com/ or request a demo at https://blueridgeglobal.com/request-demo/. ## Blue Ridge Global Pros & Cons **What users like:** - Users praise the **exceptional customer support** from the LifeLine team, always responsive and helpful with inquiries. (11 reviews) - Users find Blue Ridge Global **easy to use** , benefiting from seamless integration and effective customer support. (10 reviews) - Users appreciate the **effective inventory management** features of Blue Ridge Global, aiding in service levels and cost reduction. (6 reviews) - Users value the **inventory optimization capabilities** of Blue Ridge, enhancing service levels and reducing costs effectively. (6 reviews) - Users value the **comprehensive reporting capabilities** of Blue Ridge Global, enhancing business insights and user confidence. (6 reviews) - Users appreciate the **forecasting accuracy** of Blue Ridge Global, which enhances inventory management and overall efficiency. (5 reviews) - Reporting Features (5 reviews) - Insights (4 reviews) - Learning (4 reviews) - Users value the **efficiency** of Blue Ridge Global, enhancing business management and automating data-driven order generation. (3 reviews) **What users dislike:** - Users find the **lack of essential features** in Blue Ridge Global limits its effectiveness for advanced supply chain needs. (3 reviews) - Users find the **complexity of navigation** frustrating, requiring repetitive actions for basic functions and item location viewing. (2 reviews) - Users struggle with **data inaccuracy** , finding it time-consuming to identify issues and lacking robust filtering options. (2 reviews) - Users feel that Blue Ridge Global needs **improvement in understanding and leveraging system capabilities** for better effectiveness. (2 reviews) - Users struggle with **inefficiency** in tracking issues and finding root causes within Blue Ridge Global's system. (2 reviews) - Users often face **difficulties with inventory management** , feeling overwhelmed by the need for constant oversight and maintenance. (2 reviews) - Users find the **limited customization** of Blue Ridge Global restrictive, affecting their ability to personalize their experience. (2 reviews) - Limited Functionality (2 reviews) - Search Functionality (2 reviews) - Users report that **software bugs** occasionally occur in Blue Ridge Global, but they are usually addressed in updates. (2 reviews) ## Blue Ridge Global Reviews ### 1. Navigate today's supply chain disruptions with greater ease. **Rating:** 5.0/5.0 stars **Reviewed by:** Kate Grønberg L. | Purchasing Manager Melbye Group, Mid-Market (51-1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about Blue Ridge Global?** Great knowledge, excellent service and quick feedback. **What do you dislike about Blue Ridge Global?** High cost per SKU makes their product somewhat expensive **What problems is Blue Ridge Global solving and how is that benefiting you?** The Blue Ridge Demand Planning system excels in multiple areas: accuracy, time efficiency, flexibility to adjust forecast quickly, technology employment and continuous improvement. These components, along with advanced software solutions, streamline our demand planning process, allowing us to navigate today's supply chain disruptions with greater ease. ### 2. Great Supply Chain Tool **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Packaging and Containers | Enterprise (> 1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about Blue Ridge Global?** Dynamic and accurate forecasting. Ease of use. **What do you dislike about Blue Ridge Global?** Limited to one supplier per item.I am hearing the new features of Xpression will allow for this. **What problems is Blue Ridge Global solving and how is that benefiting you?** Accurate forecasting allowing accurate and on time PO placement. ### 3. Great conference **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Blue Ridge Global?** Streamlined our ordering process and provided great visibility into our inventory! **What do you dislike about Blue Ridge Global?** Employee turnover seems high. And I am serious **What problems is Blue Ridge Global solving and how is that benefiting you?** Service level ### 4. Good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Warehousing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Blue Ridge Global?** The usability and efficiency make it easy to learn and use on a daily basis. **What do you dislike about Blue Ridge Global?** It can have a lot of information in one page **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue ridge helps prepare me for the items that I need to order and provides a simple breakdown of when I need to order an item. ### 5. Blue Ridge Global **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Enterprise (> 1000 emp.) **Reviewed Date:** April 16, 2024 **What do you like best about Blue Ridge Global?** Blue Ridge works great with our business. Saves time and money and their support is always available. **What do you dislike about Blue Ridge Global?** We are still new to the technology and have a learning curve getting users to overcome tribal knowledge and rely on the system. **What problems is Blue Ridge Global solving and how is that benefiting you?** Trims down inventory and prevent excess ordering. ### 6. Great tool to optimize the supply chain processes **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Logistics and Supply Chain | Small-Business (50 or fewer emp.) **Reviewed Date:** February 29, 2024 **What do you like best about Blue Ridge Global?** Easy to use and efficient software tool to optimize purchasing on behalf of our clients. **What do you dislike about Blue Ridge Global?** I wish the updates was free and automatically updated. **What problems is Blue Ridge Global solving and how is that benefiting you?** Time saving and providing optimize purchase plans. ### 7. Professional purchasing for high service levels **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about Blue Ridge Global?** Automated solution which takes a lot of aspects in regard to optimiza stock replenishment **What do you dislike about Blue Ridge Global?** Forecast model selection is a bit of a black box **What problems is Blue Ridge Global solving and how is that benefiting you?** Maintaing high service level ### 8. Busness value **Rating:** 4.5/5.0 stars **Reviewed by:** Ivan G. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Blue Ridge Global?** Help us to improve our operations and allow us to grow with the same headcount, making the job more efficient to our team and letting us focus on managing exceptions. **What do you dislike about Blue Ridge Global?** Customer service not always have the best answers and analysis to solve the root cause of some issues that we have had in the past. Other than that, everything has been running smoothly. **What problems is Blue Ridge Global solving and how is that benefiting you?** It has helped us to make our team more efficient by giving them access too information that was not easy to access before. We have reduced our intentory coverage and increased our service level. We have improver our internal service level by implementing the Multi echelon process. ### 9. . **Rating:** 5.0/5.0 stars **Reviewed by:** Sara S. | Purchasing and Inventory Control Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Blue Ridge Global?** It is just an amazing tool! We can see everything, but BR helps us to focus on specific areas that require attention. It is a more proactive way of managing our product. We can drill down into the real issues that were masked before without the level of organization that BR has given us. It also helps to keep our team in line with what is happening and to achieve common goals. The support that we have received is inspiring. The BR team is enthusiastic about seeing our company succeed and has helped us take great strides over the past few years. **What do you dislike about Blue Ridge Global?** When I find something, I can let you know. **What problems is Blue Ridge Global solving and how is that benefiting you?** Not only can we remain organized on an item level, but we can roll everything up, especially with the reporting system, to show higher levels. This system allows ALL within our company to benefit, from our buyers reviewing specific details on an item level to our SMT being able to review overall trends and accuracy levels. We can see what we need and bring the right product in at the right time. ### 10. Have partnered with Blue Ridge for 11 years - Supply Chain Optimization at it's finest! **Rating:** 5.0/5.0 stars **Reviewed by:** Brian S. | Inventory Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Blue Ridge Global?** The planning solution is of significant value to any organization - when you couple that with analytics and their Lifeline Support Team it's a winning combination! They also bring together a large user group to their annual BluePrint Conference. This is an excellent opportunity to see the future of their solutions, many educational courses to improve system usage, real-life case studies from actual users of their systems, and networking opportunities with other Supply Chain Professionals. **What do you dislike about Blue Ridge Global?** As the need for Supply Chain solutions grows, the customer support requirements will increase at Blue Ridge as they are a leading solutions provider. They have been able to stay in front of the increased demand as they've grown, and I hope they continue to do so as individualized customer support is a leading part of their success. **What problems is Blue Ridge Global solving and how is that benefiting you?** They have been able to transform the way we look at our business through analytics and support. Through Supply Chain disruption, they have been able to help tailor our business to be better suited for significant swings in our supplier supply and demand. ### 11. Blue Ridge is a must-have for companies looking to improve their supply chain **Rating:** 5.0/5.0 stars **Reviewed by:** Joe P. | Demand Planner, Enterprise (> 1000 emp.) **Reviewed Date:** December 23, 2022 **What do you like best about Blue Ridge Global?** Blue Ridge SCP is a very straightforward, easy-to-use, tool that makes supply and demand planning efficient and powerful. SCP helps shape company directives to accomplish objectives and goals. Once company data is inputted and validated, Blue Ridge does all the statistical heavy lifting to enable success. As a distributor, it is all about lowering our total inventory investment while keeping up with demand and growth. Blue Ridge SCP does just that. Aside from the tool itself, working with the team at Blue Ridge is an absolute joy. The Blue Ridge team takes the time to learn about your business and set it up for success. The ability to customize and cater the tool to your specific industry and needs, is a benefit you can not get anywhere else. Blue Ridge is a big family that I am happy to be a part of! **What do you dislike about Blue Ridge Global?** There are some quality-of-life improvements that I would personally like to see. I have faith they will eventually be corrected with each update. More in-depth dashboard filters please (multiple locations) :) . **What problems is Blue Ridge Global solving and how is that benefiting you?** SCP lowers our total inventory investment while keeping up with demand and growth. Our company is far more successful as a result. The productivity of the tool has increased performance across the board. ### 12. Great Team and Better Partner **Rating:** 5.0/5.0 stars **Reviewed by:** Mark W. | IT Business Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Blue Ridge Global?** From first impressions to helping solve issues, the Blue Ridge Global team has always been at our side. **What do you dislike about Blue Ridge Global?** There is not a lot to dislike about this company. They truly care. **What problems is Blue Ridge Global solving and how is that benefiting you?** We are a Fresh and Frozen delivery warehouse company with sites up and down the East Coast that owns the product we are shipping out to our Customers. Using the Blue Ridge Global software has given us better visibility into what products we have and what we need to order. The ability to run reports against the Clarity program has been a huge win. The Clarity program has been a lifesaver in ensuring we have enough products to service the Customer without having vast amounts of spoilage simultaneously. The products we buy range from a shelf life of as little as five days to products with a shelf life of 18 months or more. ### 13. Professional supply chain system which makes your day easier **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Electrical/Electronic Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** June 12, 2023 **What do you like best about Blue Ridge Global?** - Very professional implementation model - Lifeline program to help customers take advantage of all functionality - Dashboard gives you a quick overview of general status and all critical items which may need extra focus - Easy to adjust Service level and safety stock levels - Automatically implements optimal forecast methods - Easily locates slow movers and overstock **What do you dislike about Blue Ridge Global?** Not much to dislike. Still need to keep an eye on PO's, but that is the same for all replenishment systems. **What problems is Blue Ridge Global solving and how is that benefiting you?** It helps us optimize the portfolio of products in stock, and run automatic reports. It facilitates the process of creating purchase orders, generating free time to focus on analyzis and other areas for improvement. The system will give you a heads up for critical items, so you can act before you run out of stock. ### 14. Blue Ridge is amazing **Rating:** 5.0/5.0 stars **Reviewed by:** Adam S. | Senior Buyer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Blue Ridge Global?** The access to data to make decisions in realtime is super helpful. The ability to review demand exceptions in a timely manner is great. I am able to review and place many orders while minimizing excess inventory in a timely manner. **What do you dislike about Blue Ridge Global?** I have no complaints about Blue Ridge. I have always received timely responses from my contact when I have questions, and their data team consistently processes requests for mass updloads when requested. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge helps us maximize our in stock rates while minimizing overstock. With little effort, we have the ability to change settings to increase or decrease inventory as we see fit, while targeting the items or suppliers to meet our objective. There is no need to cast a wide net if we dont want to, however the ability is there if we want to encapsulate all items or suppliers. This is especially helpful with events such as Cyber Monday, where we added hold outs to many items to drive in extra inventory and hold it for a specified period of time. This gave us the ability to dictate what items and in what qty, we wanted to order and hold in inventory while avoiding overordering items that were not participating in the event. ### 15. Continuing Education of Blue Ridge Demand and Replenishment Planning tool **Rating:** 4.5/5.0 stars **Reviewed by:** Tim C. | Purchasing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Blue Ridge Global?** The Blue Ridge tool is easy to navigate and provides detailed information that allows me to make efficient inventory replenishment decisions. **What do you dislike about Blue Ridge Global?** There are a few "bugs" within the tool. They don't deter the outputs of the tool. However, they cause extra steps. Specifically, when reviewing and accepting Due for Service orders, the system doesn't advance to the next order; you have to back out to the dashboard and repeat the process. A "wish-list" feature for the tool would be specific to materials/items that aren't available for replenishment and could be "turned off" and still populate with lost sales/forecasts. I'm aware of the activate/deactivate feature and utilize it; however it doesn't capture lost sales. **What problems is Blue Ridge Global solving and how is that benefiting you?** Breakthru Beverage and Blue Ridge Global are consistently working together to modify the tool to reflect our business needs. Most recently, with the creation of Activity Codes specific to our business cycles. ### 16. Blue Ridge is user friendly, with plenty of information to help you do the best buys possible. **Rating:** 4.0/5.0 stars **Reviewed by:** Lucy M. | Manager Inventory Planning, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2022 **What do you like best about Blue Ridge Global?** I enjoy seeing the OID screen, and being able to manage the view so quickly. Having the ability to have MEIO and dependent demand has also been an enormous help. **What do you dislike about Blue Ridge Global?** We've been told we can not simultaneously have an MEIO and transfer logic turned on. Although MEIO is a great tool, it's challenging to manually rebalance serval DCs using an offline tool. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge is helping us create the most optimal buys on a user-friendly platform. It has been able to link up serval of the RNDC ERP systems into one tool. The due for service dashboard is a great daily tool that has given our team a 360 view to what they need to work on. ### 17. Highly recommend Blue Ridge as a supply planning tool **Rating:** 5.0/5.0 stars **Reviewed by:** Max L. | Director of Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Blue Ridge Global?** Our company transitioned from Excel based planning to using Blue Ridge as our planning tool. We immediately saw an increase in order fulfillment and a decrease in overstock. **What do you dislike about Blue Ridge Global?** I have been using Blue Ridge for over five years and I have yet to have a single complaint. When a technical issue arises, their team is extremely quick in figuring out why the issue is occuring and deciding the best way to fix the issue. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge has transformed the way our company orders product. In the past, we were slow in reacting to an increase or decrease in customer demand. With Blue Ridge, we are immediately able to see what items have experienced increased demand. This allows to get more product ordered in a timely fashion and decrease our stock outs. ### 18. Satisfied End User! **Rating:** 5.0/5.0 stars **Reviewed by:** Daniel B. | Sr. Demand Planning Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 30, 2022 **What do you like best about Blue Ridge Global?** The amount of data that is easily accessible makes Blue Ridge a must-have for any business that has forecasting needs! Having as many data points readily available in an industry where change is constant is invaluable. **What do you dislike about Blue Ridge Global?** I can't think of a single thing worth mentioning as a "dislike". Blue Ridge and their excellent team are constantly implementing upgrades to best support their customers, showing that they are always working towards finding a better way! **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge Global is helping us navigate a shifting market. Whether it's economic conditions impacting our customers or vendors, Blue Ridge provides us with excellent forecasting tools to optimize our service and be prepared for future shifts. ### 19. Buying made easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Jon C. | Buyer Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** October 18, 2022 **What do you like best about Blue Ridge Global?** We have been using Blue Ridge for many years. We like their evolution in supply chain planning over the years. That being said, they continue to push forward with improvements and lead the industry in a system that can be used by various businesses worldwide. We look forward to seeing what will come next! **What do you dislike about Blue Ridge Global?** Our biggest issue over the years is getting the system to buy short-shelf-life items like produce and fresh meats. Trying different tools and mechanisms takes a lot to get an accurate SOQ, especially on vendors bought several times per week. We still buy and use it more as a template than a fine-tuned program. **What problems is Blue Ridge Global solving and how is that benefiting you?** The innovation we see at Blue Ridge is second to none. They have invested in supply chain planning, and as a customer, I know they take every one of us as an equal investment in the future of SCP. ### 20. Exceeds our Expectations **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Blue Ridge Global?** Blue Ridge has made ordering and inventory planning quicker, more accurate, and more efficient than ever before. I cannot imagine going back to manually creating our orders as we did before switching to Blue Ridge. I feel much more confident in our supply chain planning, even after two of the most challenging years in recent memory. Their ongoing support since we launched has been incredibly helpful and their reporting metrics and visualizations help us understand our business better than ever. Each month we are building out more functionality based on their numbers and calculations and we are only beginning to scratch the surface of what Blue Ridge has to offer us. **What do you dislike about Blue Ridge Global?** Blue Ridge does not work equally well for all items. It is most helpful for inventory with relatively high sales volume and shorter lead times, but it is less effective when predicting sales for items with slow, intermittent sales. I also wish we had more control over how Blue Ridge calculates our costs for each item. Blue Ridge uses a flat percentage to calculate the cost of holding inventory, but we were used to taking a much more granular approach to the costs of warehousing and shipping each item. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge has significantly reduced the amount of time I spent planning our orders while inspiring greater confidence in our sales forecasts. This means I have more time to spend developing other parts of our business, and better numbers to use while doing so. ### 21. I have been using their software for the past 14 years and it has been a great replenishment tool. **Rating:** 5.0/5.0 stars **Reviewed by:** Stacey L. | Inventory Investment Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 23, 2022 **What do you like best about Blue Ridge Global?** The speed and accuracy of the software. It has come a long way and has enabled us to help balance our inventory. **What do you dislike about Blue Ridge Global?** SCP is one day behind our ERP system. It would be helpful to be able to update the SCP system at least one time during the day because we have a lot of 1 day lead-time vendors. **What problems is Blue Ridge Global solving and how is that benefiting you?** They were able to set up an internal suggested stock transfer function that is very helpful to identify overstock and help to balance our inventories. ### 22. Easy to navigate system; very intuitive **Rating:** 4.0/5.0 stars **Reviewed by:** Wally T. | Purchasing Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** November 18, 2022 **What do you like best about Blue Ridge Global?** Lots of data at our fingertips that we didn't have before. Able to create all kinds of reports in SCA to help decision-making. **What do you dislike about Blue Ridge Global?** Date codes are huge in our industry, and Blue Ridge does not offer the ability for date codes to drive order optimization. Blue Ridge provides enhancement requests; however, my requests have not been addressed. We also cannot know and understand all of the back-end math due to proprietary reasons; our team likes to dig down to understand better the data being presented. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge is helping us to create better, more cost-efficient ordering with our vendors. Also helping us save time each day by not having to look at every single item's forecast and trusting the data. ### 23. An easy to use forecasting platform **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Blue Ridge Global?** Blue Ridge Global visualizes the forecasting of each product. There are queues for the purchasing team to make daily/weekly activities easy. From a data integration standpoint, the system is very flexible and provides many different levels of integration. Their support team is knowledgeable and responsive. When we have a special request, they work to resolve it very quickly. We have a lifeline coach that works with our team to help us get the most out of our investment. **What do you dislike about Blue Ridge Global?** We were one of or the first Eclipse ERP user to integrate with Blue Ridge Global; therefore had a lot of learning and troubleshooting to get the settings and integration tweaked to work well with our system. **What problems is Blue Ridge Global solving and how is that benefiting you?** Their system makes it easier for us to visualize the forecasting, which helps our purchasing department adapt and plan our purchasing more easily. The system also has the tools to allow us to make changes when there are unforeseen environmental variables that make forecasting difficult. For example, the COVID-19 Pandemic caused disruptions in our supply chain, which we could adjust to in Blue Ridge rather quickly. Before the Pandemic, we were seeing a reduction in our inventory which we contributed to more accurate seasonal forecasting. ### 24. Blue Ridge is great for the small to midsized corporations that need replenishment planning software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** November 23, 2022 **What do you like best about Blue Ridge Global?** The multiple forecasting models help hone in on an item's behavior, whether a new item, old item, lumpy, or seasonal; their ever-evolving forecast models make sense of the item and apply good forecasts to them. The cost of service is extremely useful in determining service levels and financials to get there. IBP was a much-needed extension to Blue Ridge to help drill service and performance down to the store, group, or item-level monitoring. **What do you dislike about Blue Ridge Global?** Limited user-defined fields, while they can be added to SCA, would like to have had them more native in the application. More controls or data fields in supplier and admin. If a smaller company wanted to engage BR as an ERP solution, it is close to being just that. Needs more around inventory or stock views at an aggregate and a way to release stock to make it either an ERP or WMS whole solution. Dislike all the add on's for additional fees. Many years ago was sold this product with the intent of IBP as part of the solution, not that I would have to pay extra for it down the road. Easier ways to do "mass" anything, not being so rigid on the search fields. **What problems is Blue Ridge Global solving and how is that benefiting you?** Creating IBP reports into SCA that weren't originally available. Cleaning up data that is not set up correct on IBP in the report tabs. Updating forecast screens with IBP data. ### 25. Blue Ridge is our partner in fully understanding our "big picture" supply chain. **Rating:** 5.0/5.0 stars **Reviewed by:** Colleen S. | Vice President, Mid-Market (51-1000 emp.) **Reviewed Date:** November 30, 2022 **What do you like best about Blue Ridge Global?** Blue Ridge lets our buyers view all their portfolios daily - even though they don't need to. Metrics and monthly lifeline calls reveal the areas requiring attention and keep driving us to excellence. **What do you dislike about Blue Ridge Global?** The more we use Blue Ridge, the more ideas we have about features we want to see. Even if features don't exist today, Blue Ridge Team is receptive and responsive to ideas and suggestions. **What problems is Blue Ridge Global solving and how is that benefiting you?** We don't have any open problems that Blue Ridge has not addressed. We saw benefits within the first 2 months of implementation. We were able to navigate 2 crazy years of supply chain disruptions using the platform. ### 26. Planning software that works. **Rating:** 4.5/5.0 stars **Reviewed by:** Andrew H. | Vice President of Supply Chain Planning & Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Blue Ridge Global?** 7 Essential Elements provide a framework for your planning process. **What do you dislike about Blue Ridge Global?** While the SCA tool is very easy to use, it is always 1 day behind. Would like to do analysis and reporting against our live data. Also, the process for creating events is more complex than it needs to be. **What problems is Blue Ridge Global solving and how is that benefiting you?** Based on the variability of our forecast we know exactly how much inventory we need to service our customers. We don't always choose to manage at that level but we are at least informed before we make decisions. ### 27. Software works well **Rating:** 4.0/5.0 stars **Reviewed by:** david c. | Director Of Purchasing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 29, 2022 **What do you like best about Blue Ridge Global?** Blueridge has a quick support desk. The software has many options to make it work well for your business. Customize the software to act as you need it to for your depletion needs. **What do you dislike about Blue Ridge Global?** I would like it to do more... it is excellent for purchasing and planning. A warehouse management system would be nice. Having more options for other areas of the business would be great. **What problems is Blue Ridge Global solving and how is that benefiting you?** Demand planning headaches are minimized. We have huge swings in demand within many of our segments, which helps alert us to wild swings and how to react to them. ### 28. Blue Ridge experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about Blue Ridge Global?** I like the different levels that you can go into to locate your information and the fact that it is going to make our purchasing projections so much easier **What do you dislike about Blue Ridge Global?** Just understanding all the different ways in which one area affects the other but it is just training and experience that will help. **What problems is Blue Ridge Global solving and how is that benefiting you?** More accurately forecasting needs based on SOQ ### 29. Effective and reliable system. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Blue Ridge Global?** User friendly, releases capacity, gives us better control and improves our KPI's. **What do you dislike about Blue Ridge Global?** Development that needs to be handled global may take some time. **What problems is Blue Ridge Global solving and how is that benefiting you?** It has improved our KPI's such as the service level and we work more efficiently now. ### 30. Replenishment success with Blue Ridge Global **Rating:** 5.0/5.0 stars **Reviewed by:** Thomas S. | Manager Inventory Planning, Enterprise (> 1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about Blue Ridge Global?** Having an easy-to-use Dashboard for Organizing orders and different alerts. BR provides our Inventory Planners with the tools they need to be successful. **What do you dislike about Blue Ridge Global?** While the initial training was exceptional, there is still a learning curve to understand the intricacies fully. **What problems is Blue Ridge Global solving and how is that benefiting you?** The biggest problem it solves for our company is a way to efficiently replenish an enormous amount of items across multiple markets across our network. It also allows us to manage MEIO relationships within our largest states. ### 31. Blue Ridge has made our previous buying methods ten-fold easier! **Rating:** 5.0/5.0 stars **Reviewed by:** Racquel J. | Buyer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Blue Ridge Global?** History Demand - 3-year insight, wonderful! I love the analytics and reporting available. It's a complete 180 from what we previously had available. **What do you dislike about Blue Ridge Global?** Some of the Analytical information on the dashboard is inaccurate for us. **What problems is Blue Ridge Global solving and how is that benefiting you?** We went from manual buying to having an actual buying system, it's all benefit. Faster process, more insight to History demand, more analytical information available, and we can take on more work with this system. Plus and minus depending on your views. ### 32. Very effcient inventory management software that also provides excellent reporting! **Rating:** 5.0/5.0 stars **Reviewed by:** Clayton L. | Manager Inventory Planning, Enterprise (> 1000 emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Blue Ridge Global?** Blue Ridge prompts you with orders needing review or placement daily - as well as prompts for exceptions that arise and require further action to be taken. **What do you dislike about Blue Ridge Global?** There isn't much to dislike. If the inventory planner provides the system with accurate information, it almost seamlessly manages inventory. **What problems is Blue Ridge Global solving and how is that benefiting you?** It effectively manages our customers' service level and our days on hand to the most profitable level. ### 33. Great Demand Planning Tool **Rating:** 5.0/5.0 stars **Reviewed by:** Aaron S. | VP, Supply Chain, Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2022 **What do you like best about Blue Ridge Global?** The solution works as advertised, and the Lifeline support is invaluable. We feel that we have a real partner in Blue Ridge, available to help us get the most out of their platform and to brainstorm the best ways to tackle some of our thorniest challenges. **What do you dislike about Blue Ridge Global?** We are quite pleased overall. It would be great if we could pull even more information into their analytics platform, but I understand they are developing improvements in this area. **What problems is Blue Ridge Global solving and how is that benefiting you?** Their lost sales and lead time forecasting features have been invaluable during the pandemic. They also make it easy to flex up and down on safety stock as conditions warrant. ### 34. The most comprehensive standard solution provides immediate results **Rating:** 5.0/5.0 stars **Reviewed by:** Jan Elling R. | ERP and Logistics Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Blue Ridge Global?** BlueRidge delivers all needed functionality without setting up "your process". It has extensive integration with many parameters, making the standard solution work on all our complex processes. We asked the vendor 15 in-depth questions to understand if they could solve our challenges. They answered in writing and asked if they could show us how it is done in their test system - without setting up our processes! It's easy to use and gives immediate results. **What do you dislike about Blue Ridge Global?** Nothing. But setting up many companies could have better copy functionality. **What problems is Blue Ridge Global solving and how is that benefiting you?** It helps us have the best forecast, reduce overstock, and increase service levels. And the correct service level can be tuned to investment in inventory. ### 35. Great Product, Easy to use, Great Support **Rating:** 3.5/5.0 stars **Reviewed by:** Blake K. | Supply Planning Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 20, 2022 **What do you like best about Blue Ridge Global?** Blue Ridge has a great support system. Bi-weekly calls with a systems expert, as well as easy access to programmers as needed **What do you dislike about Blue Ridge Global?** While there are some aspects of Inventory Optimization, it is not a fully baked IO system. The system also struggles with long & inconsistent lead times **What problems is Blue Ridge Global solving and how is that benefiting you?** They have really helped our organization with Independent vs Dependent demand. Along with proper KPIs for Demand vs Supply ### 36. Blue Ridge **Rating:** 5.0/5.0 stars **Reviewed by:** Ryan W. | Director Sales & Operations Planning, Enterprise (> 1000 emp.) **Reviewed Date:** December 15, 2022 **What do you like best about Blue Ridge Global?** Very user friendly! The analytics are top notch, you will not find anything better from a planning tool. **What do you dislike about Blue Ridge Global?** Sometimes it can be pretty time-consuming to move from item to item, or to a different supplier or account, but that's my only complaint. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge is very quick to handle any open issues, as well as very open to any updates or suggestions to make things easier/better on the tool. ### 37. Very Professional Platform and Amazing Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Lars W. | Strategic Buyer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about Blue Ridge Global?** The system is easy to use and works perfectly. Next to this, we really value the service that is provided. **What do you dislike about Blue Ridge Global?** No real downsides. Only the graphics are lagging behind, it looks really basic. **What problems is Blue Ridge Global solving and how is that benefiting you?** Thanks to Blue Ridge Global we are able to increase our forecasting accuracy, reach a higher service level with lower stock levels. ### 38. Blue Ridge makes order building and forecasting a breeze! **Rating:** 5.0/5.0 stars **Reviewed by:** Libby S. | Buyer, Enterprise (> 1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about Blue Ridge Global?** Using the weekly profile has helped me quickly identify spikes and dips in sales. Being able to set up truck brackets and ordering minimums helps me build the most cost-efficient orders. **What do you dislike about Blue Ridge Global?** There is not much I dislike about Blue Ridge. Most of the issues I see are due to the parameters my company has globally set up for us. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge helps me to submit weekly forecast to my suppliers accurately. Without this software, I would have to create my own spreadsheets with all the sales history and use multiple data set to populate. Blue Ridge has streamlined my forecasting and ordering process! ### 39. Good Supply Chain Planning Software **Rating:** 4.5/5.0 stars **Reviewed by:** Chris R. | Director of S&OP, Demand and Planning Optimization, Enterprise (> 1000 emp.) **Reviewed Date:** December 09, 2022 **What do you like best about Blue Ridge Global?** Blue Ridge is a very logical supply chain planning system. The baseline statistical forecast generated performs well at the global down-to-item level. The inventory management and buying process is relatively easy for the user to navigate. The ability to see and analyze and display data is excellent. The training and support teams within Blue Ridge are top-notch. **What do you dislike about Blue Ridge Global?** The collaborative forecasting and S&OP tool is relatively young in its development. I'd like more investment to mature this module to round out the base SCP system. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge is working to solve user access problems we currently experience in a future release and enhancing its analytics tool. ### 40. A Great Experience Thus Far **Rating:** 5.0/5.0 stars **Reviewed by:** David M. | VP of Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Blue Ridge Global?** Blue ridge support has been second to none. We continue weekly check ins to make sure that we are leveraging the full potential oof the SCP software. We continue to learn and lean on SCP to migrate the supply chain issues that remain from the pandemic. **What do you dislike about Blue Ridge Global?** I can not think of anything! We have not had a negative though or interaction yet. **What problems is Blue Ridge Global solving and how is that benefiting you?** We are able to manage purchasing for our company with one person at the helm of SCP! ### 41. Great software with great customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Jack E. | Director of Demand Planning, Mid-Market (51-1000 emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Blue Ridge Global?** Great customer support. Unlike some other software systems, Blue Ridge responds quickly and is very helpful with our questions and requests. **What do you dislike about Blue Ridge Global?** Blue Ridge only forecasts 12 months into the future. Forecasting past 12 months would be very helpful for long-term planning. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge is us helping maintain optimal safety stock levels and allows us manage our orders with our supplers more efficiently. ### 42. The easy to review separated orders for each shipping location was really needed for our company **Rating:** 4.5/5.0 stars **Reviewed by:** Angela W. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 26, 2022 **What do you like best about Blue Ridge Global?** how easy it is to navigate, and the quickness of information on the dashboard **What do you dislike about Blue Ridge Global?** inactive active idea as it does not clear out the information **What problems is Blue Ridge Global solving and how is that benefiting you?** part of the organization needs a weekly forecast for beer which will help them plan ### 43. Blue Ridge delivers results **Rating:** 4.5/5.0 stars **Reviewed by:** Tom W. | Vice President Of Procurement, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Blue Ridge Global?** Reliable platform, excellent support, team built from folks who have "lived" in procurement and planning. **What do you dislike about Blue Ridge Global?** It's rare, but we do have issues with speed at times, though over the years this has improved. **What problems is Blue Ridge Global solving and how is that benefiting you?** We work with the support staff on multiple projects; anything from on boarding new concepts to dialing in with our buyers on ways to improve. ### 44. It's an amazing tool. It has helped us a lot by eliminating lot of manual unnecessary work. **Rating:** 5.0/5.0 stars **Reviewed by:** SHEETAL B. | BUYER, Small-Business (50 or fewer emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Blue Ridge Global?** The SOQS are accurate; I love the dashboard with the excellent summary that gives you what you need to do on your daily task. **What do you dislike about Blue Ridge Global?** The system gets hung while making Demand exceptions each month. It keeps going in circles; It's not too bad. I Can live with it, but it can be improved! **What problems is Blue Ridge Global solving and how is that benefiting you?** The process of buying & planning has become more efficient and faster than earlier. ### 45. 12 Years Using the Blue Ridge Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Christi C. | Merchandising Systems Manager, Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Blue Ridge Global?** The Blue Ridge team! They are always very responsive to concerns and will "think outside the box" to offer solutions. **What do you dislike about Blue Ridge Global?** We have a very complex business channel with a TON of data which causes the night job processing to run a bit late. This is not necessarily a Blue Ridge problem but it is an issue for us since it impacts buyer ability to begin their day and delays reports. **What problems is Blue Ridge Global solving and how is that benefiting you?** We are currently implementing IBP (Integrated Business Planning) and that will allow us to utilize templates to upload forecasts for specific "key" customers as well as report on forecast accuracy. ### 46. Great Software, Great Company! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2022 **What do you like best about Blue Ridge Global?** I like the system's flexibility; mass maintenance is a game-changer! The reporting portal is also powerful; you can query any data, create reports such as pivot tables and dashboards, and have the system email reports to users on a schedule. **What do you dislike about Blue Ridge Global?** I honestly do not have any complaints about this software. Whenever I have a business need, there is a help desk and a lifeline to help. I am excited about the enhancements that are coming out as well! **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge has taken us to the next level with item planning. Blue Ridge continues to come out with new forecast algorithms; my favorite is the seasonal forecast. ### 47. Easy to use system with outstanding results! **Rating:** 5.0/5.0 stars **Reviewed by:** Casey L. | Supply Chain Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2022 **What do you like best about Blue Ridge Global?** Outstanding customer support and personalized monthly LifeLine calls. **What do you dislike about Blue Ridge Global?** Non customizable forecast projections. It would be nice to be able to send suppliers forecast projections that included unit pricing. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge is adapting to the current global supply chain challenges by creating new functionality within the system for ease of use without spending more time in the tool. ### 48. BlueRidge is very user friendly, great forecasting tool, and great for Reports and Dashboards **Rating:** 5.0/5.0 stars **Reviewed by:** Laetitia M. | Inventory Planner, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Blue Ridge Global?** Great forecasting Tool, extremely accurate. Very easy to create reports and dashboards. **What do you dislike about Blue Ridge Global?** Unable to have colored reports exported to Excel. Not the best forecasting for new items. **What problems is Blue Ridge Global solving and how is that benefiting you?** We manage more than 12,000 SKU's and BlueRidge helps on identifying the ones we need to focus on monthly. ### 49. Great Software To Help Support Your Demand/Supply Processes **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2022 **What do you like best about Blue Ridge Global?** The best thing to me is the demand forecasting function. The statistical algorithms, plus the in-program seasonal profile analysis and implementation, allow for very good forecast accuracy and bias. **What do you dislike about Blue Ridge Global?** The primary thing that I would add going forward would be the ability to control/limit access for some users to certain functions, while allowing for full/additional access for other users. Although, I am told that is in development. **What problems is Blue Ridge Global solving and how is that benefiting you?** Blue Ridge is allowing our company to be able to link all of our demand-side forecasting functions with the supply-side purchasing/inventory-planning functions. This is very useful as our processes mature, primarily S&OP. ### 50. I cannot think of anything catchy. Sorry. **Rating:** 4.0/5.0 stars **Reviewed by:** Ray R. | Senior Buyer, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Blue Ridge Global?** Issue awareness and demand exceptions are the part I like the most. **What do you dislike about Blue Ridge Global?** We continue to have to micromanage the orders a little too much Regardless of how much tweaking and playing with the items and vendors we do. It is the nature of our current business. Lots of unpredictability. **What problems is Blue Ridge Global solving and how is that benefiting you?** As mentioned above, we are better at identifying issues before it is too late. In addition, the ability to build orders based on vendor requirements while attempting to balance out the line. ## Blue Ridge Global Discussions - [What is Blue Ridge Global used for?](https://www.g2.com/discussions/what-is-blue-ridge-global-used-for) - 1 comment - [View Blue Ridge Global pricing details and edition comparison](https://www.g2.com/products/blue-ridge-global/reviews?page=2&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-06-12+06%3A47%3A09+-0500&secure%5Bsession_id%5D=f0bfd83c-df6b-4228-89dc-3273b5f9d0ef&secure%5Btoken%5D=58fe426d19872553b4882708691bf04b53e950d4bb1940c04f1df98a60e9fb8e&format=llm_user) ## Blue Ridge Global Integrations - [Epicor Prophet 21](https://www.g2.com/products/epicor-prophet-21/reviews) - [Net@Suite](https://www.g2.com/products/net-suite/reviews) - [Pavin' The Way](https://www.g2.com/products/pavin-the-way/reviews) - [SAP ECC](https://www.g2.com/products/sap-ecc/reviews) ## Blue Ridge Global Features **Analytics** - Forecasting - Supply Chain Planning - Asset Tracking - Supply Chain Planning - Data Collection - Supply Chain Planning - Business Reporting - Supply Chain Planning **Collaborate** - Optimization - Supply Chain Planning **Analytics** - Reporting - Segmentation analysis - Product lifecycle - Simulation - Historical Forecast **Warehouse Management ** - Sales and Operations Planning - Supply Chain Planning - Production Planning - Supply Chain Planning - Workforce Management - Supply Chain Planning - Process Automation - Supply Chain Planning **Logistics** - Warehouse Optimization - Inventory Targets - Procurement Planning **Collaboration** - Integrations - Multiple users - Forecast collaboration - Inventory collaboration **Planning** - Planning dashboard - Capacity Planning - Assortment Planning - Business functions - Goal planning - Comprehensive Planning - Workflow ## Top Blue Ridge Global Alternatives - [SAP Integrated Business Planning](https://www.g2.com/products/sap-integrated-business-planning/reviews) - 4.3/5.0 (211 reviews) - [Netstock](https://www.g2.com/products/netstock/reviews) - 4.6/5.0 (172 reviews) - [Streamline](https://www.g2.com/products/gmdh-streamline/reviews) - 4.5/5.0 (251 reviews)