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[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_9954d1f1b2193bfcf0220bf84917e62e/bloomreach-bloomreach.jpg "Product Avatar Image")
 
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](/products/bloomreach-bloomreach/reviews)

[

Bloomreach

](/products/bloomreach-bloomreach/reviews)

(841)4.6/5

Bloomreach is the agentic platform for personalization. Powering autonomous search, conversational shopping, and autonomous marketing, Bloomreach personalizes the entire customer experience. From retail to financial services, hospitality to gaming, businesses create experiences that drive higher growth and lasting loyalty. Bloomreach drives personalization for 1,400+ brands around the world, including American Eagle, Sonepar, and Pandora. The target audience for Bloomreach encompasses commerce businesses of all sizes that are looking to optimize customer interactions and drive sales growth. Its suite of products is particularly beneficial for marketers, content creators, and ecommerce managers who aim to improve customer engagement and conversion rates. Bloomreach is well-suited for brands operating across multiple channels, as it provides a cohesive strategy to connect with customers effectively. Use cases include personalized marketing campaigns, enhanced product discovery, streamlined content management, and AI-driven customer service, making it a versatile tool for various business needs. Key features of Bloomreach include its Engagement platform, which offers robust marketing automation capabilities that enable businesses to deliver personalized messages and offers based on customer behavior. The Discovery solution enhances the search experience on ecommerce sites, ensuring that customers can easily find products that match their interests. Additionally, the Content product functions as a headless content management system (CMS), allowing for flexible content delivery across various platforms. The Clarity tool, an AI-powered conversational shopping assistant, further enriches the customer experience by facilitating real-time interactions and support. The integration of Loomi, Bloomreach's AI for ecommerce, significantly amplifies the platform's capabilities by enabling rapid data processing and analysis. This results in new pathways for customers to engage with products, ultimately leading to increased profitability and accelerated business growth. Bloomreach is designed to simplify complex tasks, offering advanced customer journeys, social ad retargeting, omnichannel support, and AI-powered optimization. This comprehensive feature set provides a holistic view of the customer, optimizing experiences across all channels. The platform is also cost-effective and faster to deploy compared to competitors, reducing reliance on third-party solutions and lowering the total cost of ownership. With high ratings in customer reviews, Bloomreach is recognized for the quality of its user guides, support, and overall reliability, making it a valuable asset for businesses seeking to enhance their ecommerce strategies.

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•

almost 3 years ago

More Options 
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[
# What is Bloomreach used for?
](/discussions/what-is-bloomreach-used-for)
What is Bloomreach used for?

[

E-Commerce Search Software

](https://www.g2.com/tags/e-commerce-search-software)[

WebOps Platforms

](https://www.g2.com/tags/webops-platforms)[

SMS Marketing Software

](https://www.g2.com/tags/sms-marketing-software)[

Personalization Engines

](https://www.g2.com/tags/personalization-engines)

[

Push Notification Software

](https://www.g2.com/tags/push-notification-software)[

E-Commerce Personalization Software

](https://www.g2.com/tags/e-commerce-personalization-software)[

Digital Experience Platforms (DXP)

](https://www.g2.com/tags/digital-experience-platforms-dxp)[

Headless CMS Software

](https://www.g2.com/tags/headless-cms-software)[

Customer Data Platforms (CDP)

](https://www.g2.com/tags/customer-data-platforms-cdp)[

E-Commerce Data Integration Software

](https://www.g2.com/tags/e-commerce-data-integration-software)[

A/B Testing Software

](https://www.g2.com/tags/a-b-testing-software)[

E-Merchandising Software

](https://www.g2.com/tags/e-merchandising-software)[

Cross-Channel Advertising Software

](https://www.g2.com/tags/cross-channel-advertising-software)[

SEO tools

](https://www.g2.com/tags/seo-tools)[

Enterprise Search Software

](https://www.g2.com/tags/enterprise-search-software)[

Mobile Marketing Software

](https://www.g2.com/tags/mobile-marketing-software)[

Web Content Management Software

](https://www.g2.com/tags/web-content-management-software)[

Marketing Automation Software

](https://www.g2.com/tags/marketing-automation-software)[

Personalization Software

](https://www.g2.com/tags/personalization-software)[

SAP Store Software

](https://www.g2.com/tags/sap-store-software)[

Marketing Automation Software Questions

](https://www.g2.com/topics/marketing-automation)

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2 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Bloomreach+questions+and+get+answers+from+expert+users+in+our+Bloomreach+Discussions+section.&title=Bloomreach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbloomreach-bloomreach%2Fdiscuss)

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Bloomreach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbloomreach-bloomreach%2Fdiscuss%0aAsk+Bloomreach+questions+and+get+answers+from+expert+users+in+our+Bloomreach+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Bloomreach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbloomreach-bloomreach%2Fdiscuss%0aAsk+Bloomreach+questions+and+get+answers+from+expert+users+in+our+Bloomreach+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

LT

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[Luke T.](https://www.g2.com/users/0a01d0e1-b746-4344-97c9-0e5c0e79b4b0 "Luke T.")

•

almost 5 years ago

CRM Product Manager

CRM Product Manager

More Options 
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[
# How do I add customer attributes into the preference centre ?
](/discussions/how-do-i-add-customer-attributes-into-the-preference-centre)
We want to add customer attributes into the email preference centre so that users can update customer attributes themselves for attributes such as Country, Language, etc.

[

E-Merchandising Software

](https://www.g2.com/tags/e-merchandising-software)[

E-Commerce Search Software

](https://www.g2.com/tags/e-commerce-search-software)[

Headless CMS Software

](https://www.g2.com/tags/headless-cms-software)[

Web Content Management Software

](https://www.g2.com/tags/web-content-management-software)

[

Marketing Automation Software

](https://www.g2.com/tags/marketing-automation-software)[

Enterprise Search Software

](https://www.g2.com/tags/enterprise-search-software)[

SEO software

](https://www.g2.com/tags/seo-software)[

Customer Data Platforms (CDP)

](https://www.g2.com/tags/customer-data-platforms-cdp)[

Digital Experience Platforms (DXP)

](https://www.g2.com/tags/digital-experience-platforms-dxp)[

Push Notification Software

](https://www.g2.com/tags/push-notification-software)[

Personalization Engines

](https://www.g2.com/tags/personalization-engines)[

WebOps Platforms

](https://www.g2.com/tags/webops-platforms)[

Marketing Automation Software Questions

](https://www.g2.com/topics/marketing-automation)

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2 Comments

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[![gmail](/assets/social-logos/gmail-6db42f21e7c254fae201b112bef0dd15d25223a5cbb32691ce80eab43761eadf.svg "gmail")](https://mail.google.com/mail/?view=cm&fs=1&tf=1&to=&su=Bloomreach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbloomreach-bloomreach%2Fdiscuss%0aAsk+Bloomreach+questions+and+get+answers+from+expert+users+in+our+Bloomreach+Discussions+section.)

[![mail](/assets/social-logos/mail-d55c53b04bf49872e40cd2443b85a99caa23394e6cf154ae32a9d08377c15d86.svg "mail")](mailto:?subject=Bloomreach+Discussions+%7C+G2&body=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbloomreach-bloomreach%2Fdiscuss%0aAsk+Bloomreach+questions+and+get+answers+from+expert+users+in+our+Bloomreach+Discussions+section.)

 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Adriana D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Adriana D.")
AD

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[Adriana D.](https://www.g2.com/users/2262b623-ed97-4e65-98e2-3ebe5a3be0f2 "Adriana D.")

•

almost 5 years ago

Digital Specialist at Life Extension Europe

Digital Specialist at Life Extension Europe

More Options 
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[
# What is the best way to take the advantage of weblayers?
](/discussions/what-is-the-best-way-to-take-the-advantage-of-weblayers)
We would like to use the weblayers for the pop-ups, as well as other features (recommendations, etc.)

[

E-Merchandising Software

](https://www.g2.com/tags/e-merchandising-software)[

E-Commerce Search Software

](https://www.g2.com/tags/e-commerce-search-software)[

Headless CMS Software

](https://www.g2.com/tags/headless-cms-software)[

Web Content Management Software

](https://www.g2.com/tags/web-content-management-software)

[

Marketing Automation Software

](https://www.g2.com/tags/marketing-automation-software)[

Enterprise Search Software

](https://www.g2.com/tags/enterprise-search-software)[

SEO software

](https://www.g2.com/tags/seo-software)[

Customer Data Platforms (CDP)

](https://www.g2.com/tags/customer-data-platforms-cdp)[

Digital Experience Platforms (DXP)

](https://www.g2.com/tags/digital-experience-platforms-dxp)[

Push Notification Software

](https://www.g2.com/tags/push-notification-software)[

Personalization Engines

](https://www.g2.com/tags/personalization-engines)[

WebOps Platforms

](https://www.g2.com/tags/webops-platforms)[

SAP Store Software

](https://www.g2.com/tags/sap-store-software)[

Marketing Automation Software Questions

](https://www.g2.com/topics/marketing-automation)

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 (true)\<0\>0\>Upvotes (false)

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1 Comment

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Irena L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irena L.")
IL

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[Irena L.](https://www.g2.com/users/7e3f1b38-bbce-49b7-b609-fa65c37d23dc "Irena L.")

•

over 5 years ago

CRM retention Special

CRM retention Special

More Options 
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[
# I am really curious which different compaies are using exponea in their day to day work
](/discussions/52177-i-am-really-curious-which-different-compaies-are-using-exponea-in-their-day-to-day-work)

[

Marketing Automation Software

](https://www.g2.com/tags/marketing-automation-software)[

Enterprise Search Software

](https://www.g2.com/tags/enterprise-search-software)[

SEO software

](https://www.g2.com/tags/seo-software)[

Customer Data Platform (CDP) Software

](https://www.g2.com/tags/customer-data-platform-cdp-software)

[

Digital Experience Platforms (DXP) Software

](https://www.g2.com/tags/digital-experience-platforms-dxp-software)[

Personalization Engines

](https://www.g2.com/tags/personalization-engines)[

WebOps Platforms

](https://www.g2.com/tags/webops-platforms)[

SAP Store Software

](https://www.g2.com/tags/sap-store-software)[

Customer Data Platform Software Questions

](https://www.g2.com/topics/customer-data-platform)[

Marketing Automation Software Questions

](https://www.g2.com/topics/marketing-automation)

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 (true)\<0\>0\>Upvotes (false)

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3 Comments

[![linkedin](/assets/social-logos/linkedin-afe65e46604a5bd5105ab9c856116204040b6b3f2b2d42562fc8071ca0c48ca0.svg "linkedin")](https://www.linkedin.com/shareArticle?mini=true&summary=Ask+Bloomreach+questions+and+get+answers+from+expert+users+in+our+Bloomreach+Discussions+section.&title=Bloomreach+Discussions+%7C+G2&url=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fbloomreach-bloomreach%2Fdiscuss)

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Maciek .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maciek .")
M

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[Maciek .](https://www.g2.com/users/2abf02ea-c96d-499f-abca-4ac6acaaadc1 "Maciek .")

•

almost 6 years ago

More Options 
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[
# Can I use this tool for advanced SQL queries ?
](/discussions/35490-can-i-use-this-tool-for-advanced-sql-queries)
We still use the basic import from our sql database for some sends, I haven't connected it yet to PostGRE to write sql queries. I am a bit afraid that it may cause some problems.

[

Marketing Automation Software

](https://www.g2.com/tags/marketing-automation-software)[

Customer Data Platform (CDP) Software

](https://www.g2.com/tags/customer-data-platform-cdp-software)[

Customer Data Platform Software Questions

](https://www.g2.com/topics/customer-data-platform)[

Marketing Automation Software Questions

](https://www.g2.com/topics/marketing-automation)

* * *

 (true)\<0\>0\>Upvotes (false)

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2 Comments

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 ![copy_link](/assets/social-logos/copy_link-05d8dc5dc8576fc78425ad34d07241b060878835e555a30417ff41c18335e575.svg "copy\_link")

 ![Alex B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex B.")
AB

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[Alex B.](https://www.g2.com/users/fe71a444-95d7-47ea-849e-a2e33441bcda "Alex B.")

•

almost 6 years ago

More Options 
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[
# Are there any automated campaigns you have seen work well in Exponea that we could implement in our business?
](/discussions/32544-are-there-any-automated-campaigns-you-have-seen-work-well-in-exponea-that-we-could-implement-in-our-business)
We currently run other automations such as abandon basket, birthday, welcome, however it would be great to see if any of you use anything abit less well known that you have seen results from

[

Marketing Automation Software

](https://www.g2.com/tags/marketing-automation-software)[

Customer Data Platform (CDP) Software

](https://www.g2.com/tags/customer-data-platform-cdp-software)[

Customer Data Platform Software Questions

](https://www.g2.com/topics/customer-data-platform)[

Marketing Automation Software Questions

](https://www.g2.com/topics/marketing-automation)

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## Top Contributors in Bloomreach

1

 ![Ema F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ema F.")
EF

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### [Ema F.](https://www.g2.com/users/233f21ef-8dfe-47c6-9a24-4725236239e0 "Ema F.")

Reputation Manager

5 pts

2

 ![Matt P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Matt P.")
MP

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### [Matt P.](https://www.g2.com/users/5fa00b0a-9365-4066-ae51-4642c7ebbd97 "Matt P.")

Digital Transformation Executive

2 pts

3

 ![Alex B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alex B.")
AB

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### [Alex B.](https://www.g2.com/users/fe71a444-95d7-47ea-849e-a2e33441bcda "Alex B.")

1 pt

4

AR

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### [Andrew R.](https://www.g2.com/users/4964acb0-ee0b-4e82-b702-dfb7a68f4f3f "Andrew R.")

E-commerce Director

1 pt

5

 ![Irena L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Irena L.")
IL

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### [Irena L.](https://www.g2.com/users/7e3f1b38-bbce-49b7-b609-fa65c37d23dc "Irena L.")

CRM retention Special

1 pt