Edit

JR

JORGE R.

Emergency backorder Team

Enterprise (> 1000 emp.)

12/19/2022

"Knowledge Bank"

5/5

What do you like best about Bloomfire?

It is an easy to use forum to post questions and past resolutions to many different issues. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

The fact that punctuation will mess with the search results. IE: Searching by part# 101432 will not find a question posted if the sentence ended with "101432?" Review collected by and hosted on G2.com.

MD

Mike D.

Structural Engineering Co-Op

Mid-Market (51-1000 emp.)

5/24/2022

"Effortless Browsing with a Fast and Effective Search Engine"

4.5/5

What do you like best about Bloomfire?

I enjoy the ability to search our company documents globally across the site. It is also nice to be able to follow specific categories so I can keep up with notifications on the things that interest me, and don't have to hear about the happenings in other departments. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

I dislike the difficulty of adding a category to your followed list. Having to edit your profile and type in the exact name of the category to find it is annoying, and it is even harder to find an article if it is not properly tagged with a useful category. There is a lot of potential in "following" and "liking" items, but this functionality needs improvement. Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

My company has solved the problem of having a large and disorganized intranet file system where things easily got lost and lots of useful documents were ignored. We have realized the benefits of the question threads, which allow an engineer to ask a specific design question to the entire group, and everyone can view their replies. (so conversations that would have once happened in person and been forgotten are now documented and available to others who might have the same question) Review collected by and hosted on G2.com.

UV

Verified User in Venture Capital & Private Equity

Mid-Market (51-1000 emp.)

11/1/2022

"Knowledge Sharing Revolution!"

5/5

What do you like best about Bloomfire?

Bloomfire has allowed me to have the opportunity to source critical knowledge from a variety of colleagues quickly. As a virtual-only organization, information exchanging hands to the correct recipient can be a rather strenuous process at times. Bloomfire gave me a hands-on solution to accurately and quickly source data within the workspace at lightning speeds. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

At times, it feels as if the UI could be updated. At times, smaller sub-menus are challenging to locate, as complex setup processes make this process straining. Review collected by and hosted on G2.com.

BH

Bernhard H.

Business Coach

Small-Business (50 or fewer emp.)

9/14/2021

"Have been a user for several years, I like the functionality"

4.5/5

What do you like best about Bloomfire?

Really easy to share files and other information and have a running list of comments about the files. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

The way things get categorized can be difficult to follow. It seems like the date is the most common way to organize it but I would prefer by subject. This may however just be the way our instance has been set up. Review collected by and hosted on G2.com.

Recommendations to others considering Bloomfire:

Be sure to take the time to set it up for your organization and the user experience. Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

I have immediate access to the latest information about a product I license. Also, whenever I have a comment, it is quickly addressed and others benefit from the answer too. This saves a lot of time and keeps our conversations transparent. Review collected by and hosted on G2.com.

IU

Ilse U.

Operation Business Manager

Mid-Market (51-1000 emp.)

11/10/2022

"Knowledge in one page, easy to use, so didactical."

5/5

What do you like best about Bloomfire?

The videos with the whole explanation. The industry reviews and all the suggestions for the companies. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

Long articles without the explanations of what this analysis is for. Review collected by and hosted on G2.com.

DS

Deborah S.

Knowledge Management Manager

Small-Business (50 or fewer emp.)

4/13/2022

"Stupendous KM Platform"

5/5

What do you like best about Bloomfire?

Deep indexing and search engine/capabilities Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

Lack of impersonation rights as Admin/Owner Review collected by and hosted on G2.com.

Recommendations to others considering Bloomfire:

Social media has made it the norm for users to learn and consume knowledge via multimedia content (MMC)/videos. With this in mind, a significant portion of our knowledge base is MMC. Bloomfire makes it easy to publish MMC and also gives end users the ability to search the dialogue/narrative of a video for answers. This is a total game-changer in the KM space. Additionally, the ease of use, set up, roll out, and administration of the platform have been extremely painless. All in all, a very seamless process. Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

Full adoption of the KM life cycle, i.e., knowledge sharing, reuse, review, and retirement; reduction in stale content. End users are able to quickly find things that took them hours to find in Teams/SharePoint. They are also more engaged with and involved in our overarching KM program efforts. Review collected by and hosted on G2.com.

UI

Verified User in Insurance

Enterprise (> 1000 emp.)

3/15/2022

"Very Helpful"

5/5

What do you like best about Bloomfire?

Bloomfire is a useful tool for anyone who is a new employee, or a seasoned professional just looking to refresh or expand their knowledge. User-friendly and efficient, Bloomfire houses much the information an agent could need to be successful! Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

I wish there was a "video" tab or something similar that would bring all videos on certain subjects without having to click into an article only to find later it's only a video. Perhaps this issue is Review collected by and hosted on G2.com.

What problems is Bloomfire solving and how is that benefiting you?

The phrase "just Google it," has become a part of our everyday lives. Sometimes in business, however, those searches are too broad or bring up information that isn't necessarily in line with company policies and procedures. In these situations, Bloomfire comes to the rescue with job-specific videos and articles, answering any questions one may have while being sure to follow company standards. Review collected by and hosted on G2.com.

SP

Steven P.

Sales

Mid-Market (51-1000 emp.)

11/1/2022

"Platform to house and organize all your companies tools and job aids"

5/5

What do you like best about Bloomfire?

I like that it can house any format such as videos, docs, & PDF, etc. At the same time, giving sharing and editing capabilities to the users. Bloomfire is also very user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

The system can sometimes be challenging to navigate. Review collected by and hosted on G2.com.

UE

Verified User in Education Management

Small-Business (50 or fewer emp.)

7/25/2022

"Bloomfire Review from Charter School Employee"

5/5

What do you like best about Bloomfire?

It's great to have everything that I need in one place! I like that I can just search whatever and find it easily. It's also great that I can see things from years ago if I need to get better context. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

I wish it was organized differently to better be able to find things by content area. I think that would be super helpful considering my the area in which I work and how everything is constantly changing. Review collected by and hosted on G2.com.

Response from David Flach of Bloomfire

edit

I'm so happy to hear that you have everything you need in one place now. Using categories is a great way to organize content! Here is an article with a little more information on that. https://help.bloomfire.com/posts/3466282-how-to-create-and-edit-categories

JS

Jesna S.

Senior Analyst

Mid-Market (51-1000 emp.)

11/2/2022

"Great place to sharpen your skills and Knowledge"

5/5

What do you like best about Bloomfire?

The articles are very helpful.getting many new things to learn.Especially topics related to google analytics. Review collected by and hosted on G2.com.

What do you dislike about Bloomfire?

nothing found as least helpful,expecting more topics on analytics Review collected by and hosted on G2.com.