--- title: Bloomerang CRM Reviews meta_title: 'Bloomerang CRM Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 914 reviews by the users' company size, role or industry to find out how Bloomerang CRM works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 914 scale: '5' date_modified: '2026-07-29' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Bloomerang CRM Reviews **Vendor:** Bloomerang Giving Platform **Category:** [Nonprofit CRM Software](https://www.g2.com/categories/nonprofit-crm) **Average Rating:** 4.6/5.0 **Total Reviews:** 914 ## About Bloomerang CRM Bloomerang CRM helps you raise more by turning donor data into deeper relationships and smarter strategies. With a complete 360º view of every supporter, this intuitive solution makes it easy to identify top prospects, personalize outreach, and retain more donors—without the complexity of disconnected tools or messy spreadsheets. Engagement and Generosity Scores, real-time dashboards, and powerful mobile access help you see who’s ready to give and when to reach out—so you can fundraise with confidence. From first-time donors to lifelong champions, every interaction is an opportunity to inspire greater generosity. As part of the Bloomerang Giving Platform, Bloomerang CRM connects seamlessly with your fundraising, volunteer, and stewardship tools—giving your entire team a single, unified view of donor relationships. Whether you’re planning a campaign, segmenting your list, or building your year-end appeal, Bloomerang CRM helps you move faster, raise smarter, and grow stronger. Your mission deserves more than incremental progress. Unlock an unstoppable support engine with Bloomerang’s revolutionary Giving Platform, turning every action into deeper donor connections and a compounding cycle of growth. Raise more, retain more, and reach further than ever before. ## Bloomerang CRM Pros & Cons **What users like:** - Users highlight the **ease of use** of Bloomerang CRM, making navigation and reporting straightforward for everyone. (31 reviews) - Users value the **robust report generation** in Bloomerang CRM, finding it essential for tracking donor engagement and progress. (14 reviews) - Users highly value the **informative reporting features** of Bloomerang, enabling them to easily access accurate data. (14 reviews) - Users find Bloomerang to be **intuitive and user-friendly** , making donor management a seamless and enjoyable process. (13 reviews) - Users highlight the **exceptional customer support** of Bloomerang CRM, praising their patience and training in resolving inquiries. (12 reviews) - Users value the **centralized donor information** management of Bloomerang CRM, enhancing relationship building and reporting efficiency. (11 reviews) - Learning Ease (10 reviews) - Users love the **user-friendly interface** and excellent customer support, making Bloomerang CRM easy to use and implement. (9 reviews) - Navigation Ease (8 reviews) - Staff Helpfulness (8 reviews) **What users dislike:** - Users find Bloomerang CRM has **limited features** , lacking necessary tools for effective email tracking and survey customization. (9 reviews) - Users find Bloomerang's email functionality **lacks customization** , limiting their ability to send tailored communications effectively. (7 reviews) - Users feel the **limited customization** options hinder their ability to tailor features like emails and reporting effectively. (7 reviews) - Users feel the **email management features are limited** , needing better customization options and improved response tracking. (6 reviews) - Users find the **learning curve steep** due to its robust features and lack of personalized training support. (5 reviews) - Users express frustration over **limited access** to donor management features, needing additional systems to track engagement effectively. (5 reviews) - Users find the **email designer and volunteer platform limited** , longing for more advanced features and better data analytics. (4 reviews) - Not Intuitive (4 reviews) - Users report **poor customer support** leading to frustration with pricing issues and integration challenges impacting their experience. (4 reviews) - Difficult Learning (3 reviews) ## Bloomerang CRM Reviews ### 1. Simple to use and allows for easy customization **Rating:** 4.5/5.0 stars **Reviewed by:** Paula M. | Development Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 24, 2025 **What do you like best about Bloomerang CRM?** Love the ability to easily customize and creating a simple report is pretty straight forward, especially with the templates that are provided. Customer support is responsive and most of the time easy to follow the instructions. And I appreciate how easy it is to integrate with other platforms like Double the Donation and Qgiv. **What do you dislike about Bloomerang CRM?** While I like the reporting features, there are some features in the db that I cannot directly pull into a report. Also, I'd like to receive consistent updates when there are bugs or issues. I don't feel that I get these updates consistently. It would also be great to be able to know which team member updates an account, not only the profile page, but on just about any page on the timeline (transactions, interactions, notes). **What problems is Bloomerang CRM solving and how is that benefiting you?** Automated reports. There seems to be an issue (bug) with some of the automated reports, but I have had issues with automations running consistently. We have quite a few reports that are automated and going to various team members. **Official Response from Marissa Johnson:** > Hi Paula, thank you for your thoughtful feedback! We're glad you find our customization, reporting templates, and integrations helpful, and we appreciate your kind words about our customer support. To see a history of bug fixes and system enhancements, you can always check out our Changelog page (https://bloomerang.co/change-log), or our Status page (https://bloomerang.statuspage.io/) for current incidents. We understand your concerns regarding reporting and automations, and a member of our support team will be reaching out to address them, or you are always welcome to contact us at support@bloomerang.com. Your input helps us make Bloomerang even better—thank you and happy fundraising! ### 2. User-Friendly Interface and Insightful Dashboard **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Bloomerang CRM?** The interface is extremely user-friendly, making navigation simple and intuitive. The Summary serves as an effective dashboard, allowing users to easily view an overview of the constituent's giving activity. The customer support has always been courteous and helpful. The implementation team communicated well everything that needed to happen and our data conversion was so much easier with their help. **What do you dislike about Bloomerang CRM?** I wish there were more options for customization. Additionally, I would appreciate the ability to update Donations, Interactions, and Notes by importing changes directly into existing records. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang enables our organization to understand how our constituents interact with us, allowing us to find ways to better support them through our programs and services. **Official Response from Marissa Johnson:** > Thank you for taking the time to share such thoughtful feedback! We’re delighted to hear that you find Bloomerang’s interface intuitive and that the Summary dashboard gives you a clear view of constituent giving activity. It’s also great to know that our customer support and implementation teams helped make your onboarding and data conversion a smooth experience. We truly appreciate your insights around customization and data updates. Feedback like this is invaluable and can be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. We’re honored to support your work in better understanding and serving your constituents through your programs and services. Thanks for being part of the Bloomerang community! ### 3. Bloomerang is genuinely my favorite CRM! **Rating:** 5.0/5.0 stars **Reviewed by:** Zoe V. | Director of Development, Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is phenomenal. I find the platform to be intuitive and user-friendly. I like the ease of adding constituents one-by-one, running reports, adding notes to constituent profiles, and updating addresses, as well as the convenience of the dashboard. Their customer service is also incredible. **What do you dislike about Bloomerang CRM?** Building our newsletter in the platform has been less intuitive than I would have hoped, but over all no major complaints. **What problems is Bloomerang CRM solving and how is that benefiting you?** Reporting, cross-checking with accounting, donor & constituent management, etc. **Official Response from Marissa Johnson:** > Thank you so much for your thoughtful review, Zoe! We love hearing that you find Bloomerang intuitive and easy to use. It’s wonderful to know that our customer service has made a positive difference for your team. We also appreciate your feedback on the newsletter experience. If you ever need a hand, we offer dedicated resources to help you get the most out of Email Builder, including step-by-step articles in our Help Center, Communications group training, and our helpful support team you mentioned. Please don’t hesitate to reach out to support@bloomerang.com with any further questions. Thanks again for being part of the Bloomerang community, and happy fundraising! ### 4. Great CRM with lots of features **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa W. | CFO, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is a great way to keep information regarding donors all in one location. Reporting has many options to get exactly the data that you need. **What do you dislike about Bloomerang CRM?** The way constituents and households work together is clumsy. Having to have 3 account numbers for a husband, wife, and household quickly increases your numbers, and billing is based on your numbers. Bloomerang Fundraising needs to be completely integrated with Bloomerang CRM instead of 2 complementary softwares. Users state that being able to filter out some items (mass emails, mass mailings) on the timeline would make it easier to find what you need. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang keeps all donor info together in one place, including donations and connections. **Official Response from Marissa Johnson:** > Thank you for sharing your Bloomerang experience, Lisa! We're glad to hear you're finding our donor management and reporting features so valuable for getting the data you need and keeping it in one place. We also appreciate your honest thoughts on the areas we can improve. We are working hard to further integrate Bloomerang CRM and Fundraising softwares. If you have any further feedback, it can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thanks again for taking the time to share your valuable insight. Happy fundraising! ### 5. Great Donor Data & History Reports, but Not Accountant-Friendly **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2026 **What do you like best about Bloomerang CRM?** Ease of data from donors. Great history reports **What do you dislike about Bloomerang CRM?** Not accountant friendly Works good for tracking fundraising efforts **What problems is Bloomerang CRM solving and how is that benefiting you?** Reconciling to my accounting software **Official Response from Marissa Johnson:** > Thank you for sharing your review—we're glad to hear that Bloomerang CRM's donor data management and history reports have been valuable for your work. Feedback regarding accounting-friendly functionality can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thank you again for your candid feedback to help us improve. ### 6. Interaction feature is key **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2020 **What do you like best about Bloomerang CRM?** Bloomerang understands the importance of building relationships and assists with this process by providing opportunity to record every interaction, from phone calls, thank yous, emails (from Bloomerang), direct mail (from Bloomerang) and more. It's far more intuitive than the typical database that collects contact and contribution information. It understands the donor cycle, allows for custom constituent fields, and is very easy to learn and use. There are also really good features for mass imports of constituents, timeline interactions (e.g., everyone who attended an event or received a newsletter), or even transactions. **What do you dislike about Bloomerang CRM?** There is a great space for making suggestions for improvements, and in my case, my suggestions are for ease in use, not functionality. For example, we follow best practices and create separate acknowledgment letters based on the appeal, which over our many years of using Bloomerang means we have a lot of letters. Currently, there is no way to deactivate or archive old letters. Again, that is a minor issue compared to overall functionality. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang allows us to track transactions and touch points, helping with the donor pipeline and cycle. **Official Response from Marissa Johnson:** > Thank you so much for your thoughtful and detailed review! We’re thrilled to hear that Bloomerang is helping you build stronger relationships with your donors and making it easier to track interactions and transactions. It’s great to know that you find the platform intuitive and well-suited for managing the donor cycle and custom fields. We also appreciate your feedback about ease-of-use improvement opportunities, and thank you for sharing that suggestion in our Bloomerang Features Portal. If you ever have additional feedback or questions, don’t hesitate to reach out to our team at support@bloomerang.com. Thank you for trusting Bloomerang to support your donor management efforts! ### 7. Bloomerang is great! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is very intuitive and easy to use and learn. It also has a really robust volunteer and communication program. The customer service is also very helpful and responsive and always willing to answer questions and share issues with the development team. They also have a lot of resources on learning the platform and different features. There is a good balance of things that are built in and things available to be customized. I also really appreciate the reporting capabilities and ease of use. **What do you dislike about Bloomerang CRM?** The one thing I dislike is the limitation to move donors through moves management and make it visible within the platform. I would still highly recommend, but we have to use a separate system to denote is a donor is in cultivation, stewardship, identification, etc. It would be nice to be able to have that info visible on a profile quick glance and be able to manage a specific portfolio more easily. **What problems is Bloomerang CRM solving and how is that benefiting you?** Having a centralized Donor Management system **Official Response from Marissa Johnson:** > Thanks so much for your detailed feedback! We're happy to hear you find Bloomerang intuitive, and that you appreciate our customer service, resources, and reporting capabilities. We value your input on moves management visibility--feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thanks for trusting us in supporting your mission, and happy fundraising! ### 8. It's helpful **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about Bloomerang CRM?** It was easy to import our existing data; it gave us access to insights about potential giving **What do you dislike about Bloomerang CRM?** It wasn't very intuitive and the ability to customize the appearance of letters was too limited **What problems is Bloomerang CRM solving and how is that benefiting you?** It solved the problem of us having excel spreadsheets and documents trying to keep track of all of our fundraising **Official Response from Marissa Johnson:** > Thank you for sharing your review. We're glad data import was seamless and that you're gaining valuable insights into potential giving, but we're sorry to hear that Bloomerang CRM hasn't felt as intuitive as it should. We want to make sure you're connected with the support and guidance you need to use the platform more successfully—our Help Center, group trainings, and webinars are all great resources to help things click faster, and our support team is always available via live chat or at support@bloomerang.com for more direct assistance. Feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Thank you again for your candid feedback to help us improve. ### 9. Great but could be more customizable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is very user-friendly and the developers have ensured ease of use. It is not overwhelming to look at and easy to navigate. It integrates easily with our other platforms. Customer support has been helpful when I have required it. **What do you dislike about Bloomerang CRM?** It is not very customizable. There are a lot of different features and actions but they are restrictive in what you can do within those features. The search option is very finnicky and will sometimes offer results if typos included in search and other times not pull up unless the full name is typed out. Emails cannot be edited before sent out, and must create an entirely new email if you need to send a slightly different message from previously sent out templates. Those are my main complaints. Wish the home dashboard was more customizable also. **What problems is Bloomerang CRM solving and how is that benefiting you?** Digitizing donor information, ability to sort/categorize donor pools, track different types of funding and designation of funds. Automated tax receipts and communications, automated reporting and pulling numbers to implement new fundraising strategies. These solutions have all streamlined our development processes and made them more efficient. **Official Response from Marissa Johnson:** > Thank you for sharing your detailed feedback on Bloomerang! We're thrilled to hear that you find the platform user-friendly and easy to navigate, and that our integration capabilities and customer support have been helpful to you. It’s great to know that Bloomerang has streamlined your donor management, reporting, and fundraising strategies. We appreciate you sharing your insights about customization and search functionality. You are also welcome to reach out to support@bloomerang.com so we can assist with any specific concerns or questions you may have. ### 10. Easy to use data management platform **Rating:** 4.5/5.0 stars **Reviewed by:** Charlotte G. | Development and Communications Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Bloomerang CRM?** I was looking for a data platform that would allow me to make reports as easily as my 8 year old plays with Minecraft. Bloomerang really makes reports easy! **What do you dislike about Bloomerang CRM?** There are very few downsides. Sometimes the results of a report need finessing, but I think that is normal in data sets. I am not thrilled with the way Kindfull connects to Bloomerang, I wish it were supported more robustly. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is helping me to track engagement of individual donors so that I can develop better pathways for development. **Official Response from Marissa Johnson:** > Thank you for your thoughtful feedback, Charlotte! We're thrilled to hear that Bloomerang makes reporting so easy and intuitive for you; we love the comparison to your kiddo's gameplay. We're so glad Bloomerang is helping you track donor engagement and develop better pathways for growth. Thanks for allowing us to be part of building your purpose and mission! ### 11. Simple to use but powerful reporting and great household support **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2022 **What do you like best about Bloomerang CRM?** Bloomerang has a simple, clean and intuitive interface that makes it easy for those who use it less frequently (BOD members) to quickly access information (and has a decent mobile app for on-the-go access). At the same time, it has powerful reporting capabilities with access to all fields from (almost) all report types and a great ability to roll up information. Since switching to Bloomerang we have cut our need to export and process data in Excel to about 1/4 of the time previously required. The main driving factor of our switch was Bloomerang's handling of households (we have many households where we directly interact with multiple members but we want to see overall combined activity and giving). Households can also include organizations, so accounts such as donor advised funds or IRAs can be included in the household, eliminating the need for kludgy use of soft credits and allowing proper automated acknowledgment processing. Customer support is still very responsive (although seems less so than when we started using the product and seems to be multi-tasking more often) and often investigates issues offline if they are more complicated (although, again, support seems less knowledgable than when we first started). The support ticket and request system has become almost unusable with a switch they made a year or two ago. Letter and email editing and management is built in, and while not as powerful as Word or MailChimp/Constant Contact, allow fairly easy creation of decent looking layouts. You can generate a template-based letter but then edit it (in program) before printing; that ability is NOT currently available for emails. All generated letters and emails are saved in the constituent timeline. Bloomerang integrates (somewhat clumsily but successfully) with Zapier, allowing us to automate our in-kind (food donation) processing - to better capture the data and send thank yous to donors in a more timely manner. Bloomerang has a decent task system for assigning todo items to Bloomerang users to assure follow-up thank you calls and letters are handled appropriately. Bloomerang has purchased other products since we started using it. They are slowly integrating the systems, and some of the integration is clunky. We use Qgiv for many of our forms now (they are much better than Boomerang's built in forms) and gala event. It is a little frustrating that there are significant additional charges for these "add-ons" when some of the functionality should be in the base product (but was poorly implemented in Bloomerang). **What do you dislike about Bloomerang CRM?** Things to improve: 1. Better integration of Qgiv functionality, particularly in relation to constituent management and acknowledgements. 2. Conditional content in letters and emails. We have to create multiple versions of our acknowledgement letters to handle tributes (the tribute fields SHOULD resolve this as implemented, but will generate additional blank spaces if they have no content), DAF and IRA donations, and other cases. We update our letters and emails at least yearly, and have different acknowledgements for other campaigns so our number of emails and letters is out of control. 3. Report folders - this was implemented since we started using the product, but was done poorly and does not make it much easier to find reports, particularly for those that do not use the system frequently. Furthermore, all report editors can edit all reports (and you must save a report before exporting) making it easy for reports to be accidentally changed. Letters also either need folders or the ability to deactivate old letters (we use naming that will force the older version to the bottom of the list, but this is again clunky). 4. Poor handling of company accounts with multiple contacts (organizations are just treated as a special case of an individual). Custom fields are used across all account types, so individual-specific fields clutter up the organization account views and vice versus (simply making the sections collapsible would help). 5. Email tracking is very limited, with no roll up of information per constituent, no link tracking beyond the top 4, and no automated information added to constituent timelines. 6. Grant support is not included and their suggested system of tracking through Notes is very clunky. 7. Support ticket system is HORRIBLE after a recent switch. The feature request section is also awful (number of votes is limited, hard to find items) and it seems the they do NOT pay much attention to it (items sit in review mode for months to then be pushed to "not a priority"). While the system does roll out changes fairly frequently, the choice of the new/modified features does not always seem well-thought through and at times the changes seem to be negative for our use case. This is particularly frustrating when the costs of using the product keep going up fairly significantly (including a 1% increase in payment processing since we started). **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang has provided better organization of our constituent and donor data, and, combined with better reporting, has allowed us to go beyond simply capturing the information and issuing acknowledgments; we are now beginning to truly analyze the data, see trends, and hopefully improve our fundraising and our donor experience. **Official Response from Marissa Johnson:** > Thank you for your detailed feedback! We're thrilled to hear how Bloomerang has improved your donor data organization and reporting, and we appreciate your notes for improvement. Regarding conditional content in letters, we plan to continue updating our editor, along with improvements to how Bloomerang handles DAFs. As for exporting reports, you can do that within the report editor. Click "Save and" and there's an option to export to Excel. For email tracking, we recommend customers use Google Analytics for additional accuracy. And for our support, we're exploring other alternatives to Support tooling to make it easier to get your answers quicker and more seamlessly. If you would like to discuss these topics further, we would be happy for you to contact us at support@bloomerang.com. Thank you again for your review, as your input is invaluable to enhancing our platform and better serving your needs. Happy fundraising! ### 12. Bloomerang makes fundraising easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Gail R. | executive director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Bloomerang CRM?** I have been a Bloomerang user for many years and I love the intuitive user interface which makes it so easy to track donors and pull reports. I also love that the Bloomerang team is always adding new features - I can't keep up with all the new things that are continually adding! **What do you dislike about Bloomerang CRM?** The way that acknowledgements are done has changed and I haven't had the time to really did in and figure out how to best update my process. **What problems is Bloomerang CRM solving and how is that benefiting you?** I am a consultant with education foundations and recommend Bloomerang to most of my clients. Many small or medium sized nonprofits are still thinking they can use a spreadsheet so when i can get them to work with Bloomerang they can expand their efforts in fundraising and donor stewardship. **Official Response from Marissa Johnson:** > Hi Gail, thank you so much for your feedback and for being a long-time Bloomerang user! We love to hear that the intuitive interface and ongoing feature updates have been helpful for donor management and reporting. Thank you for recommending Bloomerang to your clients as well. Regarding the recent updates to acknowledgments, we understand that any changes can require some adjustment. Our team would be happy to assist you in navigating the updates—please don’t hesitate to reach out to support@bloomerang.com for help. We hope to talk soon, and happy fundraising! ### 13. Bloomerang CRM Review **Rating:** 4.5/5.0 stars **Reviewed by:** Cameron M. | Fundraising Consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Bloomerang CRM?** What I love about Bloomerang is how easy it is to use and navigate. Managing donor reports, setting up events, and keeping everything organized is incredibly straightforward. It was also simple to set up and implement for our team, which made the transition smooth and efficient. **What do you dislike about Bloomerang CRM?** Some of the customization options feel limited, and a few features could be more intuitive **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang allows us to manage donor engagement and gift reporting more efficiently, with simple and easy-to-use reporting tools **Official Response from Marissa Johnson:** > Hi Cameron, thank you for sharing your feedback. We’re so glad to hear that Bloomerang has been easy to navigate and helped streamline donor management, reporting, and event setup for your team. Knowing that the implementation process was smooth and efficient means a lot to us. Regarding customization options, you'd be welcome to explore our Help Center or contact support@bloomerang.com to learn more. We're here to support you in your Bloomerang experience and are grateful to have you as part of the Bloomerang community! ### 14. Intuitive Interface and Effortless Reporting **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew W. | Development & Outreach Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Bloomerang CRM?** The reporting structure is quick and easy to use, and the overall user interface is intuitive and easy to use. **What do you dislike about Bloomerang CRM?** It can be a bit pricey to upgrade if you want to do more than donor management and data entry. Would be nice to be able to add one-off features like text blasts to donors without having to upgrade entire package. **What problems is Bloomerang CRM solving and how is that benefiting you?** Solves the problem of maintaining up-to-date data on donors and tracking interactions and transactions. **Official Response from Marissa Johnson:** > Hi Andrew, thank you for taking the time to share your feedback! We’re glad to hear that you find Bloomerang’s reporting tools and user interface intuitive and easy to use — we work hard to make donor management as efficient and accessible as possible. We also appreciate your thoughts on pricing and feature flexibility. Feedback like yours helps us continue to improve. We’re grateful to have you as part of the Bloomerang community! ### 15. I work for 2 organizations and Bloomerang is loved at both! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Bloomerang CRM?** Great reporting features! Easy to learn, intuitive navigation, & integrates well with many other platforms. Great for small & mid-size organizations. I've been using it daily for 4 years and they keep making better without getting too complicated to use. Lots of helpful articles & videos to help you learn the many features. **What do you dislike about Bloomerang CRM?** The native email capabilities are good, but if you like to send more customized emails, you'll need to integrate with a more robust email platform. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang is a great tool for keeping track of donor giving, history, and communications. The reporting allows us to quickly and easily generate a wide variety of constituent and transaction reports. Reports, emails, and tasks can be automated to save time. **Official Response from Marissa Johnson:** > Thank you for sharing your thoughtful review! We're thrilled to hear that Bloomerang has been a valuable tool for both of your organizations, especially with its reporting features and ease of use. It's great to know Bloomerang is helping you save time and manage donor relationships effectively. Thanks for being a loyal user for 4 years, and happy fundraising! ### 16. Not too bad **Rating:** 4.0/5.0 stars **Reviewed by:** Megan S. | Director of Development, Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2025 **What do you like best about Bloomerang CRM?** It is very easy to use. It does have great qualities for the members that are in the system. **What do you dislike about Bloomerang CRM?** I do not like that you can't copy and paste certain images into the email communication. We have had to create something through Canva and than upload it as a picture to be able to include certain characters. **What problems is Bloomerang CRM solving and how is that benefiting you?** At this moment, I haven't had issues with the system **Official Response from Marissa Johnson:** > Thanks for sharing your experience, Megan! We're thrilled to hear you find Bloomerang CRM easy to use and that its qualities benefit your members! We appreciate your suggestion for email images, suggestions can also be shared by submitting or upvoting another suggestion on the Bloomerang Features Portal. Happy fundraising! ### 17. Puzzelled **Rating:** 5.0/5.0 stars **Reviewed by:** Mike H. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 15, 2025 **What do you like best about Bloomerang CRM?** What I most like about Bloomerang is the ease of navigating to find needed information. **What do you dislike about Bloomerang CRM?** The upside is that Bloomerang is constantly improving. The downside is I must then stay up to date. Im not a daily user so staying up to speed is sometimes a challenge. **What problems is Bloomerang CRM solving and how is that benefiting you?** We have been a user for over a decade. We stick with Bloomerang because we feel they listen and desire to constantly improve the user's experience. This is certainly true from my perspective. **Official Response from Marissa Johnson:** > Thanks for sharing your experience with us, Mike! We love that you find Bloomerang easy to navigate and that it has been a valuable tool for you over the past decade. Thank you for trusting Bloomerang to support your work, and for highlighting our desire to keep improving user experience--you're right that it's one of our top priorities! If there’s anything we can assist you with, don’t hesitate to reach out or check out our Support portal for help articles on recent enhancements. ### 18. Event and Auction Features Make CRM Stand Out **Rating:** 4.0/5.0 stars **Reviewed by:** Karrie D. | Chief Development Officer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 13, 2025 **What do you like best about Bloomerang CRM?** I like that there is an event/auction component with the CRM. **What do you dislike about Bloomerang CRM?** Not great training. Would love to have a rep that works specifically with me. **What problems is Bloomerang CRM solving and how is that benefiting you?** Using one database for donor management and event management. **Official Response from Marissa Johnson:** > Hi Karrie, thank you for your helpful feedback. We're so glad to hear that Bloomerang is consolidating platforms for you to manage both donor data and events. Regarding training opportunities, please check out our weekly live group trainings on topics that may be beneficial for you, our free self-serve LMS, and paid 1:1 coaching and consulting to go deep on your specific database. And don't forget you can always reach out to support@bloomerang.com to speak with a helpful team member who can help guide you where you need to go. Thanks again for your review and happy fundraising! ### 19. Small Shop - Love Bloomerang! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is the perfect balance of robust, but user friendly. As a small shop, it's important that we don't spend too much time having to update/clean up our database each day & Bloomerang makes that easy. We LOVE how Bloomerang is always introducing more features and how users have the ability to vote on features they want. The whole process is very simple & customer support is always super helpful. Overall, we are very happy with Bloomerang! **What do you dislike about Bloomerang CRM?** Bloomerang does lack some features that bigger CRM's have, however, a lot of those bigger CRM's require someone trained to manage them. Are there things we wish Bloomerang did, yes... but does that make us want to switch, absolutely not. **What problems is Bloomerang CRM solving and how is that benefiting you?** As Bloomerang has acquired tools like QGiv, they have really become a one-stop shop. We use Bloomerang for every aspect of our fundraising. **Official Response from Marissa Johnson:** > Thank you so much for your thoughtful feedback! We're delighted to hear that Bloomerang strikes the right balance for your needs, and that our frequently-updated features have had a positive impact on your org. Hearing that Bloomerang is your one-stop shop for fundraising truly means the world to us. We look forward to Bloomerang continuing to play a key role in your success! ### 20. Bloomerang has everything we need in a clean, pleasant, user-friendly interface **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2022 **What do you like best about Bloomerang CRM?** The Dashboard, which gives a quick view of our organization's fundraising highlights. **What do you dislike about Bloomerang CRM?** The lack of keyboard shortcuts that would allow me to quickly tab through to the fields I need. I lose time moving my hand between the keyboard and the mouse when entering new donations (we still receive lots of paper checks.) **What problems is Bloomerang CRM solving and how is that benefiting you?** Recognizing our donors is faster, easier, and more organized. **Official Response from Sara Salako:** > Thank you for sharing your experience! We're glad that Bloomerang has helped streamline adding in donations and donor information. Thank you for the feedback on keyboard shortcuts - I've passed this on to our product team for a future possible update. Happy fundraising! ### 21. Solid platform for nonprofits **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2021 **What do you like best about Bloomerang CRM?** Everything is still great with Bloomerang. **What do you dislike about Bloomerang CRM?** They've made useful updates through the years to stay competitive with other CRMs **Recommendations to others considering Bloomerang CRM:** Talk with one of their team to really get a good picture of what Bloomerang can offer and compare it to what you need. They're really helpful! **What problems is Bloomerang CRM solving and how is that benefiting you?** Donor management **Official Response from Steven Shattuck:** > Hey there, thanks so much for the feedback. Since Bloomerang acquired Kindful earlier this year, we have drastically upgraded our online giving tools, as well as added new functionality like peer-to-peer! You can check them out here: https://bloomerang.co/features/online-giving-tools/ Our support team is always available via free live chat if you ever need some report help! ### 22. Easy and Intuitive **Rating:** 5.0/5.0 stars **Reviewed by:** Christina ‘V’ V. | Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is the most intuitive system I have used for fundraising. I love how customizable it is, it makes me feel so much ownership over my product and like I was a subject matter expert in no time! Even when I do have a question or am trying to figure out the best way to run a report, the chat feature has been easy to use and so helpful! I can't recommend Bloomerang enough! **What do you dislike about Bloomerang CRM?** It's honestly difficult to think of things I dislike about Bloomerang. Whenever I run into a roadblock, the team is there to help me work through it. **What problems is Bloomerang CRM solving and how is that benefiting you?** Our previous CRM and donor management system were not intuitive and always felt like fitting a square peg in a round hole. Since working with Bloomerang, we were able to really make the system our own and ensuring that the data we're getting back through reporting is consistent. It has been a game changer! **Official Response from Marissa Johnson:** > Thanks for your glowing review, Christina! We love to hear that Bloomerang has been so intuitive and customizable to fit all of your organization's needs. As you know, our support team is always here to help with any concerns you have, so don't hesitate to reach out at success@bloomerang.com. Thanks for being a part of the Bloomerang family, and happy fundraising! ### 23. I really like Bloomerang **Rating:** 4.5/5.0 stars **Reviewed by:** Mike K. | Resource Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Bloomerang CRM?** The web-based product is easy to use and extremely convenient. I like the dashboards it contains too. **What do you dislike about Bloomerang CRM?** I don't like the fact that when you click on the email address in Bloomerang that it doesn't include the text of the message when it is saved in the form. **What problems is Bloomerang CRM solving and how is that benefiting you?** Storing, tracking, and accessibility are all issues Bloomerang has helped us with. **Official Response from Marissa Johnson:** > Thank you for your feedback, Mike! We love hearing you find Bloomerang easy to use and appreciate the dashboards. We're also glad Bloomerang is helping with storing, tracking, and accessibility. We value your input on email functionality-- your feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. Happy fundraising! ### 24. Excellent software with robust capacity **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is simple to navigate and use. **What do you dislike about Bloomerang CRM?** Setting up report filters is complicated **What problems is Bloomerang CRM solving and how is that benefiting you?** With the many features that Bloomerang offers, it is easy to have an overall sense of our consitutents, their level of engagement, and what action steps should be taken for good stewardship. The report feature is very helpful too, especially for being able to produce informatino for our CEO and the Board of Directors. And, when I've encountered "roadblocks" , I've found it easy to get help from Bloomerang's technical support team. **Official Response from Marissa Johnson:** > Thanks for sharing thoughtful feedback! It's great to know that you find Bloomerang easy to navigate and use. We love hearing that Bloomerang is helping you better understand and engage with your constituents. We're also glad the reporting tool has been valuable for sharing information with your CEO and Board of Directors. Happy fundraising! ### 25. Could not be worse. **Rating:** 0.0/5.0 stars **Reviewed by:** Erin E. | Deputy Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 03, 2025 **What do you like best about Bloomerang CRM?** There's nothing I like about Bloomerang. **What do you dislike about Bloomerang CRM?** Bloomerang is an old, outdated CRM with barely functional features, terrible customer service, and broken promises. Bloomerang has online forms that are not functional at all so you have to purchase an upgrade to get functional forms. We purchased two add-ons (Give+ and DonorSearch) and they didn't turn those features on for over 10 months. I have reached out via the chat and email NUMEROUS times and at times, it takes 3-5 days to get a response. Other times, I don't get a response at all. Their platform is not user friendly at all and you often have to take steps in multiple places to accomplish one thing. Due to the breech in contract on their side (not providing Give+ and DonorSearch for over 10 months), I've requested early cancellation of our contract and they refuse. I would not recommend them to anyone. **What problems is Bloomerang CRM solving and how is that benefiting you?** Created more problems instead of solving them. **Official Response from Marissa Johnson:** > Thank you for taking the time to share your feedback about your experience with our software, Erin. The success of the nonprofits we serve is our number one priority, and we take it very seriously. Our goal is to provide a user-friendly platform that meets the needs of all our customers and we sincerely apologize for the frustration you’ve encountered. As we continue to address this matter one-on-one with your dedicated Customer Success Manager, we hope to have the opportunity to regain your trust. ### 26. Great database **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2021 **What do you like best about Bloomerang CRM?** Bloomerang allows us to keep track of many things for our donors, for example, their addresses, donations, our communication with them. **What do you dislike about Bloomerang CRM?** It takes time to learn how to use the report filters **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang allows us to send yearly tax letters to all of our donors. **Official Response from Marissa Johnson:** > Thanks for your positive review! We're so happy to hear Bloomerang is helping you manage donor information and communications effectively. We know learning report filters can take time, and our resources and support are always here to help! Feel free to check out our Help Center article on Report filters here: https://support.bloomerang.co/s/article/13000020178. It's also great to hear Bloomerang is solving key tasks like generating yearly tax letters for your donors. Thanks for choosing us to support your mission, and happy fundraising! ### 27. Bloomerang has made a huge difference in how we capture, report and use donor data. **Rating:** 5.0/5.0 stars **Reviewed by:** Arlene G. | Chief Operations Officer, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2020 **What do you like best about Bloomerang CRM?** Bloomerang has updated their support system so we can used chat to get help with issues very quickly. **What do you dislike about Bloomerang CRM?** I wish the pricing for customized training were more affordable. **Recommendations to others considering Bloomerang CRM:** Have one person manage your Bloomerang account. Data consistency is important. **What problems is Bloomerang CRM solving and how is that benefiting you?** Managing donor data. Report have helped us send mailouts targeted at specific groups. **Official Response from Marissa Johnson:** > Thank you for your feedback, Arlene! We're thrilled to hear that our support system is helping you resolve issues quickly and that Bloomerang is making donor data management and targeted mailings easier for your team. Happy fundraising! ### 28. Bloomerang Review **Rating:** 5.0/5.0 stars **Reviewed by:** Alan O. | Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Bloomerang CRM?** I am able to track donors from across a long timeline. I find creating reports and being able to customize them to be extremely helpful. I would be remiss if I didn't say that one of the reasons to switch to Bloomerang was cost consideration. **What do you dislike about Bloomerang CRM?** An app to do some things on a mobile device would be ideal. **What problems is Bloomerang CRM solving and how is that benefiting you?** I think the best feature is when I am notified of a new donor and suggestion of creating a donor call. **Official Response from Marissa Johnson:** > Hi Alan, thank you for sharing your feedback! We're thrilled to hear that you find Bloomerang's tracking, new donor notifications, and customizable reports helpful—these features are designed to make donor management as seamless as possible. We're also glad to know that our pricing played a role in your decision to switch to Bloomerang! Regarding the mobile app--great news, we have one! You can download the app at this link https://bloomerang.co/features/mobile-app/ and your CSM will be in touch soon to ensure that you get it up and running. If you have any other questions, don't hesitate to reach out to success@bloomerang.com. Happy fundraising! ### 29. After a year and a half using, I have not had any issues. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Bloomerang CRM?** Bloomerang has been great with helping us communicate with our donors and ensure everything is accounted for. We are easy able to pull information to reflect our yearly impact reports. I use this platform everyday. **What do you dislike about Bloomerang CRM?** It was hard in the beginning to really grasp all the features. Now I many just struggle with creating reports that match the exact information I need. **What problems is Bloomerang CRM solving and how is that benefiting you?** Making sure each donation is accounted for and each donor is acknowledged. **Official Response from Marissa Johnson:** > Thank you for your feedback! We're thrilled to hear that Bloomerang has helped streamline your donor communications, impact reporting, and donor acknowledgement. We’re here to support you as you continue to learn more about features like reporting—feel free to check out our Support portal (https://support.bloomerang.co/s/article/13000020112) or reach out directly if you need help creating custom reports or exploring additional features. Happy fundraising! ### 30. Effortless Reporting and Reliable Performance with Bloomerang **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is incredibly easy to use. The reporting features provide all the information I have ever needed, allowing me to pull accurate data from the system. **What do you dislike about Bloomerang CRM?** Honestly, I have nothing negative to say. I use Bloomerang tools regularly, and they have never let me down. **What problems is Bloomerang CRM solving and how is that benefiting you?** Keeping accurate data and connecting with our donors. **Official Response from Marissa Johnson:** > Thanks for sharing your feedback! We’re delighted to hear that Bloomerang’s reporting tools have made it easy for you to access accurate data and that the platform has been consistently reliable for your day-to-day work. Knowing that our tools support your donor connections and data management means so much to us. We truly appreciate your positive words and are grateful to have you as part of the Bloomerang community! ### 31. As a beginner in fundraising 3 years ago, Bloomerang made tasks and profiles easy to manage. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Fund-Raising | Mid-Market (51-1000 emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Bloomerang CRM?** Setting tasks for myself, ability to create opportunities and moves management in donor profiles. **What do you dislike about Bloomerang CRM?** The transaction vs constituent reports can be confusing, especially when trying to pull certain data. I have utilized the live chat many times. **What problems is Bloomerang CRM solving and how is that benefiting you?** Keeping me on track with where I am with my donors in my portfolio. Easy to see informational notes in households and assign myself constituents as needed. **Official Response from Marissa Johnson:** > Thank you for sharing your experience with Bloomerang! We love to hear that our platform has made managing tasks and donor profiles easier for you as you’ve grown in your fundraising journey. It’s great to know that features like task setting, opportunities, and moves management have been helpful, and that our live chat support has been helpful to you! We’re so glad Bloomerang is keeping you on track with your donors and helping you stay organized with household information and constituent assignments. Happy fundraising! ### 32. Bloomerang is a solid CRM, could benefit from being more customizable, especially the integrations **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2025 **What do you like best about Bloomerang CRM?** The infinite number of variations on reports **What do you dislike about Bloomerang CRM?** Customer service is quite slow and unevern. Sometimes it's excellent, sometimes it's average and a few times it was very bad. I had to wait 2 weeks once for a query to be answered. There is also no good customer support for the Fundraise Up integration. We have been going around in circles try to fix some minor things which cause us to put in extra hours of work every month. Native email analytics are poor - and the integration with Mailchimp was just updated. MailChimp emails to the Bloomerange audience are no longer visibile in Bloomerang. There is absolutely no way to easily track the number of emails going out every month: to individuals, mass emails from Bloomerang and mass emails from MailChimp. Surveys, wow, noncustomizable in any way. Both content and targeting (timing and groups) is either on or off and only adress 3 groups: Lapsed donors, New donors, Existing donors. Surveys sent through MailChimp get recorded more indirectly, therefore are much harder to integrate in Bloomerang reporting. **What problems is Bloomerang CRM solving and how is that benefiting you?** Donor analytics through reports. Profiling donors.It's pretty good with that. **Official Response from Marissa Johnson:** > Thank you for providing us with this helpful feedback. We’re glad to hear that you have enjoyed our reporting features and donor analytics. Regarding your integrations with Fundraise Up and MailChimp, we have shared your feedback with our team, and would appreciate the opportunity to discuss this with you further. We encourage you to contact success@bloomerang.com so that we can connect you with one of our integration experts. ### 33. User-friendly and customizable **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 18, 2025 **What do you like best about Bloomerang CRM?** So many free learning opportunities, great customer service, and it's easy to learn. **What do you dislike about Bloomerang CRM?** I wish pledge payments could look up commitments made on separate records. And there needs to be a way to filter out mass emails! **What problems is Bloomerang CRM solving and how is that benefiting you?** Event registration wasn't working great so we've added Qgiv now that it integrates. Much better! **Official Response from Marissa Johnson:** > Thank you so much for your feedback! We're happy to hear that you're finding Bloomerang user friendly, and that our learning resources and customer support have been helpful. We're also glad the Qgiv fundraising integration has improved your event registration process. Regarding pledge payments and mass emails, we'd love for you to contact us at support@bloomerang.com to provide more context, so that we can help you as best as possible—we're always here to support you! ### 34. Designed for nonprofits, easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle N. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 07, 2024 **What do you like best about Bloomerang CRM?** After nearly 20 years with a different program that was overly complex and hard to navigate, we switched to Bloomerang—and we've been extremely satisfied ever since. The onboarding was thorough, and the implementation process was remarkably smooth. Their customer support has been outstanding, and we rely on Bloomerang daily. It’s significantly boosted our productivity. The seamless integration with our other systems has also been impressive, and we appreciate the nonprofit-specific features that truly meet our needs. **What do you dislike about Bloomerang CRM?** Bloomerang does have an internal email communications feature, but it's not as robust as MailChimp or Constant Contact. We're still using it regularly, but we are hoping for some upgrades to that feature over time. **What problems is Bloomerang CRM solving and how is that benefiting you?** Our previous program was overly complicated, which was challenging given that most of our staff aren’t very tech-savvy. Bloomerang, with its ease of use, has streamlined our operations and strengthened our donor relationships. It takes just a fraction of the time to learn and handle most of our tasks, making a noticeable difference in efficiency. **Official Response from Marissa Johnson:** > Michelle, thanks for sharing your review! We're thrilled to hear that Bloomerang has boosted your productivity and meets your staff's needs. We are continually updating our Email Builder, including some recent updates with ready-to-customize templates, an expanded design toolbox, and an industry-first AI-powered writing assistant that we hope are improving your email experience. If you have any further questions about using our Email Builder, we invite you to reach out to success@bloomerang.com. Happy fundraising! ### 35. Great CRM to get you started **Rating:** 4.0/5.0 stars **Reviewed by:** Chris L. | Development Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2025 **What do you like best about Bloomerang CRM?** They have the onboarding down to a science. Very straight forward process. **What do you dislike about Bloomerang CRM?** Like everything, it is getting expensive. **What problems is Bloomerang CRM solving and how is that benefiting you?** We needed a place to house our donor data and track gifts. Bloomerang fit the bill three years ago. **Official Response from Marissa Johnson:** > Thank you for your feedback! We're so glad to hear that Bloomerang made your onboarding process smooth and has been a great fit for managing donor data and tracking gifts. We understand your concerns, and we want to assure you that Bloomerang is continually growing and adding new features to deliver even more value. Feel free to share specific feedback you'd like to see by submitting or upvoting a suggestion on the Bloomerang Features Portal. Your input helps us improve, and we’re grateful to have you as part of the Bloomerang community! ### 36. Helpful fundraising tool **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is user friendly and intuitive **What do you dislike about Bloomerang CRM?** I don't know if it is the most affordable option out there **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang helped us to integrate monthly newsletters and fundraising, matching long-term supporters with individual transactions **Official Response from Marissa Johnson:** > Thanks for your review! We're delighted to hear that you find Bloomerang user-friendly and intuitive, and that it has helped you seamlessly integrate monthly newsletters and fundraising efforts. We love hearing about organizations engaging with their long-term supporters. Happy fundraising! ### 37. Bloomerang **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Libraries | Small-Business (50 or fewer emp.) **Reviewed Date:** June 16, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is intuitive and easy to use. The support team is always helpful and understanding, and the courses offered to users have been valuable. Importing data is simple and quick. Although this Foundation hasn't had a need to integrate with other software programs, the integrations can occur once we've grown to the point the integrations are appropriate. **What do you dislike about Bloomerang CRM?** Not much, the system can be adapted to easily meet the needs of the organization. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang integrates gift acknowledgement, reporting and donor management efficiently. The pricing makes it an affordable tool for most any program. **Official Response from Marissa Johnson:** > Thank you so much for your thoughtful review! We're so glad to hear that you've found Bloomerang intuitive and easy to use, and that our support team and Bloomerang Learning courses have been valuable to you. It’s great to know that data importing has been quick and simple for your organization, and that gift acknowledgement, reporting, and donor management has helped improve efficiency for your team. Thanks again for sharing, and happy fundraising! ### 38. The platform is intuitive and the customer support second to none! **Rating:** 5.0/5.0 stars **Reviewed by:** Ellen T. | Sr. Director, Development & Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2025 **What do you like best about Bloomerang CRM?** The telephone customer support. It is truly the gold standard! So well-trained and patient. I cannot say enough great things about that team. Combined with the product, Bloomerang works beautifully for us. **What do you dislike about Bloomerang CRM?** The least helpful are the email templates. Not enough variety and options or ways to change colors, etc. in templates to match our branding. **What problems is Bloomerang CRM solving and how is that benefiting you?** Lack of time! Data about our donors to drive future appeals. **Official Response from Marissa Johnson:** > Thank you so much for your thoughtful review, Ellen! We're thrilled to hear that you're enjoying our customer support and our data management product. We appreciate your feedback about the email templates as well--your input helps us better understand what our users need. Customer feedback is what drives our product roadmap, so you are welcome to submit or upvote a suggestion about email templates on the Bloomerang Features Portal. If you have any further questions or concerns about these features, please don't hesitate to reach out to success@bloomerang.com, and happy fundraising! ### 39. Good product for small nonprofit but not good if you grow bigger **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2025 **What do you like best about Bloomerang CRM?** It’s simple and made for fundraising for nonprofits. If your organization is small and simple, this tool might be right for you. **What do you dislike about Bloomerang CRM?** Report function is hard to obtain good results. Dashboard is a nightmare. You can’t almost customize the dashboard as it’s pre-made by Bloomerang. Once you write off a pledge, you can’t delete it yourself either. **What problems is Bloomerang CRM solving and how is that benefiting you?** Fundraising CRM, allowing a centralized data **Official Response from Marissa Johnson:** > Thank you for sharing your feedback about Bloomerang. We're happy to hear that you find it simple and effective for nonprofit fundraising and centralizing your data. Your feedback is incredibly valuable, and we appreciate you sharing your concerns with the reporting functionality and dashboard customization. Here is a recently-updated help desk article about deleting pledges (https://support.bloomerang.co/s/article/5000685736). You are also welcome to reach out to support@bloomerang.com so we can assist with any specific issues you’re having with reporting or any other questions you may have. ### 40. Software is user friendly. **Rating:** 4.5/5.0 stars **Reviewed by:** JoAnn C. | Administrative Aide, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Bloomerang CRM?** Helps me to track donors and volunteers in one place. **What do you dislike about Bloomerang CRM?** Use of constituents feature is sometimes cumbersome. **What problems is Bloomerang CRM solving and how is that benefiting you?** Keeping up to date with contacts. **Official Response from Marissa Johnson:** > Thank you for sharing your Bloomerang experience, JoAnn! We're so glad to hear you're finding our platform helpful for tracking donors and volunteers in a central database. Customer feedback is what drives our product roadmap, so you are welcome to submit or upvote a suggestion about the Constituents feature on the Bloomerang Features Portal. If you have any further questions or concerns about this feature, please don't hesitate to reach out to success@bloomerang.com. Happy fundraising! ### 41. Great product for non profit organization. **Rating:** 4.5/5.0 stars **Reviewed by:** Carolina S. | Administrative assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about Bloomerang CRM?** It is a user friendly program that organizes the donors and financial information. **What do you dislike about Bloomerang CRM?** Sometimes i need to export certain information from program and it doesn't have that option to do it. **What problems is Bloomerang CRM solving and how is that benefiting you?** Helps us keeping up with our donors financial records. **Official Response from Marissa Johnson:** > Hi Carolina, thank you for sharing your feedback! We're thrilled to hear that you find Bloomerang user-friendly and helpful in organizing donor and financial information. We're glad Bloomerang is making it easier to manage donor records, and we’re here to support you every step of the way. We understand how important it is to have access to specific export options, and we highly encourage you to reach out to success@bloomerang.com so that our support team can better understand and resolve your concerns. Thanks for being a part of the Bloomerang family, and happy fundraising! ### 42. Right size and right price **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2025 **What do you like best about Bloomerang CRM?** Bloomerang CRM delivers all the features our organization needs: donor journeys, moves management, grant management, reporting, and automations for email, letters, etc. They also have great integrations to work seamlessly across systems. **What do you dislike about Bloomerang CRM?** I'd love to see their qgiv and kindful platforms integrate in the system better. **What problems is Bloomerang CRM solving and how is that benefiting you?** They have increased the efficiency of our donor management process and helped us have more steamlined reporting, emails, letters, grants and tracked touchpoints. **Official Response from Marissa Johnson:** > Thank you for your feedback! We're so glad to hear that Bloomerang meets your organization's needs with comprehensive features and integrations. Great news regarding the Qgiv by Bloomerang integration: our new unified navigation now allows you to easily switch between Bloomerang applications from the main navigation bar (see help desk article below). It’s wonderful to know that Bloomerang has helped streamline your donor management process and improved your efficiency--we’re here to support your mission every step of the way. Happy fundraising! ### 43. Very user-friendly database software **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Bloomerang CRM?** The most helpful things about Bloomerang are the learning tools, ease of customizing data, and collecting reports. **What do you dislike about Bloomerang CRM?** Not much to dislike. Errors are usually caused by me and are easily fixed. **What problems is Bloomerang CRM solving and how is that benefiting you?** We can easily keep track of campaigns and donor types. We can issue newsletters and correspondence. **Official Response from Marissa Johnson:** > Thank you for your thoughtful review! We're so glad to hear that Bloomerang's email builder, learning tools, customization, and reporting features are helping you manage campaigns and donor engagement with ease. Happy fundraising! ### 44. Good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.) **Reviewed Date:** May 27, 2025 **What do you like best about Bloomerang CRM?** Bloomerang is a user friendly way of keeping track of volunteers and donors. **What do you dislike about Bloomerang CRM?** Bloomerang has now removed the function that allows one to permanently set an address format and instead continues to "correct" address formats. **What problems is Bloomerang CRM solving and how is that benefiting you?** Creating mailing lists. **Official Response from Marissa Johnson:** > Thanks for your review! We're glad to hear that you have been enjoying our user-friendly product to track donors & volunteers, as well create mailing lists. For the address format setting, you could turn off the TrueGivers integration, as that is what's formatting the addresses in this way. However, it wouldn't make any future updates to outdated address info. You could also chat with TrueGivers in-app support to see if there is a better workaround. If you have any further questions regarding the Bloomerang product, please don't hesitate to reach out to success@bloomerang.com--we're here to help! Keep up the great work and happy fundraising! ### 45. Poor Reporting and Analytics **Rating:** 0.0/5.0 stars **Reviewed by:** Katie G. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Bloomerang CRM?** It is cost effective, not much beyond that. **What do you dislike about Bloomerang CRM?** The reporting, analytics, and search features are very outdated, cumbersome, and non-intutitive to navitagate and use. **What problems is Bloomerang CRM solving and how is that benefiting you?** They are not solving any of our problems at this time, just making it more difficult. **Official Response from Marissa Johnson:** > Thank you for sharing your feedback, Katie. Supporting the success of the nonprofits we serve is our top priority, and we take that very seriously. We’re sorry to hear about the frustration you’ve experienced with the Kindful product, and we hope that you will check out the reporting, analytics, and search features that you can access by upgrading to our parent product, Bloomerang. Our goal is always to provide an easy-to-use platform that meets the needs of all customers, so your dedicated Customer Success Manager looks forward to reaching out to address your concerns, and we hope to rebuild your trust along the way. ### 46. Still learning the ropes of Bloomerang **Rating:** 4.0/5.0 stars **Reviewed by:** Michele B. | Communications & Development Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 08, 2024 **What do you like best about Bloomerang CRM?** I like that the database of our donors can be very specific, that we can send emails to them through Bloomerang and not have to create a separate listing in our email platform, and most features are easy to use. I also get a lot out of their webinars. **What do you dislike about Bloomerang CRM?** I would like to have a little more creative ability in creating the emails, but I'm learning to work around some of that. Not everything in Bloomerange seems logical and it is not perfect but part of that is my using it for only 9 months or so after using another platform for 6 years. **What problems is Bloomerang CRM solving and how is that benefiting you?** The ability to email donors directly from Bloomerang is the best part for me since I send out the monthyl newsletter though it. **Official Response from Sara Salako:** > Thank you for sharing your thoughts, Michele! We're so glad you're a part of the Bloomerang community and are able to use the email functionality for your monthly newsletter. Happy fundraising! ### 47. Bloomerang is strong software for a small team and they are continually improving it. **Rating:** 4.5/5.0 stars **Reviewed by:** Jenna V. | Donor Relations & Grants Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 06, 2024 **What do you like best about Bloomerang CRM?** I use Bloomerang daily in my work. Bloomerang was immediately easy to use. The way it is organized is intuitive and easy to navigate. The out-of-the-box dashboards are interesting and good snapshots of where the org is at with fundraising. They also had a good process with the initial import of the data from our other database. I had a point person that I met with 3-4 times and communicated with many other times with concerns and questions until we were done. I also appreciate how although the database isn't set up for tracking grants, I, and I think many other small nonprofits, need to use it that way. So instead of telling us it is not possible, they figured out a way to do it using custom fields and then they occasionally hold a webinar about how to do it. I think that shows that they really understand what it is like to be on a small nonprofit fundraising team. Finally, I don't use the customer support all that often, but when I do, it's very easy and all but one time, the person I dealt with was knowledgable and could address my problem. The one time the customer person couldn't help me, just the act of discussing it with them, helped me solve the problem myself. **What do you dislike about Bloomerang CRM?** I don't like that some things are not customizable. For instance there are three out-of-the-box surveys but some of the questions in the survey do not fit with our organization's culture and therefore we don't feel like we can use them. But you either have to use the whole survey or nothing. And we would love to collect cell phone numbers when people decide to join our email newsletter, however, we cannot add Bloomerang fields to the forms. I find that odd. They were not helpful when it was time to renew. They quoted me the wrong price and they were just going to charge a credit card that wouldn't have worked and that wasn't how we paid for it the first year. I gave feedback to them about the lack on process for this, hopefully it will go more smoothly next year. **What problems is Bloomerang CRM solving and how is that benefiting you?** Bloomerang does a great job tracking donations and acknowledgements. We also use it for our email communications. The software does a great job tracking engagement, and not just donations. If someone opens emails and clicks on links or visits our website, it counts towards their engagement score. We use the Kindful add-on for four seperate landing pages for different websites that we operate and it is easy to set up with their tutorials and instructions and always works. **Official Response from Sara Salako:** > Thank you for sharing your experience, Jenna. We value your feedback on the renewal process and additional fields on forms; we are always looking for ways to make fundraising easier for our users. We're so glad you're part of the Bloomerang community! ### 48. Bloomerang has been a gamechanger for our nonprofit! **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole B. | Community Outreach Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2024 **What do you like best about Bloomerang CRM?** The customization options for constituent fields, the reporting, the organization and ease of use. Customer support is the best support I have experienced thus far. You get to talk with a real person, and QUICKLY. **What do you dislike about Bloomerang CRM?** They have either Individuals or Company constituents which makes logging multiple folks that all work for the same company, difficult. We want multiple POCs for one company and Bloomerang only allows one as of now. **What problems is Bloomerang CRM solving and how is that benefiting you?** Tracking donation history over time, sending out and automating solications to donors, tracking and grouping prospects **Official Response from Marissa Johnson:** > Thank you for taking the time to leave a review and share your feedback, Nicole! We love to hear that you are enjoying our customizations, reporting, ease of use, and customer support. Your feedback regarding multiple points of contact has been documented and shared with our Product team. Feedback can also be shared by submitting or upvoting a suggestion on the Bloomerang Features Portal. If you have any further concerns, please don’t hesitate to reach out to success@bloomerang.com. ### 49. Bloomerang is a great donor and volunteer database. I highly recommend it! **Rating:** 5.0/5.0 stars **Reviewed by:** Kristen G. | Volunteer Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about Bloomerang CRM?** Simple back-end makes it easy to use. Customer Support is top notch - there is always someone willing to chat to answer any questions. I love that we can use it for both donor database and volunteer database. I like that they take into consideration our opinions on what they could do to improve. **What do you dislike about Bloomerang CRM?** I wanted to be able to sync the donor and volunteer database, which can be done, but I still haven't digured it out... I also wish the volunteer platform had some better features, but I know Bloomerang is working on them. **What problems is Bloomerang CRM solving and how is that benefiting you?** It makes it easy to have all of our donors in one database and we can see how frequently they donate. **Official Response from Sara Salako:** > Thanks for sharing your experience with us, Kristen. We're so glad our customer support team has been able to help, and that you've been able to use both the donor database and volunteer products! ### 50. Thanks to Bloomerang, our nonprofit is able to stay mission-focused **Rating:** 5.0/5.0 stars **Reviewed by:** Carla B. | Donor Relations and Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about Bloomerang CRM?** The sheer amount of things we can do with it! It's simple and easy to use, and the customer support is quick and effective. The interface is clean and orderly, and the reports are SO helpful. **What do you dislike about Bloomerang CRM?** I don't know if there's even a solution for this, but we're constantly dealing with duplicate records, either from other platform integrations, or because a previous data entry person misspelled a name, etc. **What problems is Bloomerang CRM solving and how is that benefiting you?** We are able to track who is giving, why they're giving, how often, etc. and tailor our communication to them individually based on their unique data. This is a HUGE benefit to us because we're able to efficiently tap into the generosity around us without coming across as impersonal. Bloomerang also allows us to "remember" details and major events in the lives of our clients, so that we're able to serve them in meaningful and impactful ways. **Official Response from Sara Salako:** > Thank you for sharing your experience, Carla! We're so glad you're part of the Bloomerang community. I do believe there are ways to help reduce the duplications you're referencing, and our support team would be the best resource for that. :) Thank you for helping create a world inspired by giving! ## Bloomerang CRM Discussions - [I have set up Recurring Donations but when I create a new monthly entry it is showing me the future month and indicating it is past due. The dates in the initial recurring entry are correct, what have I done wrong?](https://www.g2.com/discussions/i-have-set-up-recurring-donations-but-when-i-create-a-new-monthly-entry-it-is-showing-me-the-future-month-and-indicating-it-is-past-due-the-dates-in-the-initial-recurring-entry-are-correct-what-have-i-done-wrong) - 1 comment, 1 upvote - [What is your best practice when you need to send an email to only one constituent?](https://www.g2.com/discussions/what-is-your-best-practice-when-you-need-to-send-an-email-to-only-one-constituent) - 1 comment, 1 upvote - [When will you link with Quickbooks? It's difficult to enter everything into two systems.](https://www.g2.com/discussions/30737-when-will-you-link-with-quickbooks-it-s-difficult-to-enter-everything-into-two-systems) - 1 comment, 1 upvote - [I wish that Bloomerang could integrate with Facebook on #GivingTuesday to make my job easier to administrate follow up gratitude. Is this a feature you are working to create?](https://www.g2.com/discussions/i-wish-that-bloomerang-could-integrate-with-facebook-on-givingtuesday-to-make-my-job-easier-to-administrate-follow-up-gratitude-is-this-a-feature-you-are-working-to-create) - 1 comment, 1 upvote - [What is the best way to request or recommend features for future development?](https://www.g2.com/discussions/what-is-the-best-way-to-request-or-recommend-features-for-future-development) - 3 comments, 1 upvote - [View Bloomerang CRM pricing details and edition comparison](https://www.g2.com/products/bloomerang-crm/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-30+18%3A21%3A18+-0500&secure%5Bsession_id%5D=8380b9f3-125c-4461-8655-47d787301f87&secure%5Btoken%5D=09bb624861e700ce440bfa37e79167d4c868a519254e93f9ddfcb5f00a20e303&format=llm_user) ## Bloomerang CRM Integrations - [Aplos](https://www.g2.com/products/aplos/reviews) - [Bloomerang Volunteer](https://www.g2.com/products/bloomerang-volunteer/reviews) - [Constant Contact](https://www.g2.com/products/constant-contact/reviews) - [DonorSearch](https://www.g2.com/products/donorsearch/reviews) - [Double the Donation](https://www.g2.com/products/double-the-donation/reviews) - [Emma](https://www.g2.com/products/emma/reviews) - [FACTS Financial Aid Management](https://www.g2.com/products/facts-financial-aid-management/reviews) - [Google Ad Manager](https://www.g2.com/products/google-ad-manager/reviews) - [Intuit Mailchimp Email Marketing](https://www.g2.com/products/intuit-mailchimp-email-marketing/reviews) - [Intuit QuickBooks](https://www.g2.com/products/intuit-quickbooks/reviews) - [PayPal Payments](https://www.g2.com/products/paypal/reviews) - [Qbo](https://www.g2.com/products/qbo/reviews) - [Venmo](https://www.g2.com/products/paypal-venmo/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Bloomerang CRM Features **Administration** - Reporting - Interaction Tracking - Automation - Donor Profiles **Administration** - User Dashboard - Donor Profiles - Reporting - Templates - Customization **Constituent Management** - Constituent Profiles - Online Portal - Donor Communications **Proposal Management** - Form Building - Review Tools - Grantee Portal - Attachments - Task Management **Fundraising** - Campaign Management - Online Donation Portal - Event Planning - Recurring Donations - Peer-to-peer Fundraising - Mobile Capabilities **Donor Management** - Moves Management - Pledge Tracking - E-Document Storage - Acknowledgments & Communications **Marketing Automation** - Email Marketing - Lead Management - Campaign Management - Marketing ROI Analytics **Fund Tracking** - Disbursements - Grant Allocations - Email Notifications **Marketing** - Email Marketing - Direct Mail Tools **Interoperability** - Event Tracking - Gift Tracking - Fund Accounting **Workflow Automation** - Donor Prospecting - Data Entry - Task Delegation **Impact & Outcomes** - Ad Hoc Reporting - Dashboards **Reporting & Analytics** - Reporting - Dashboards - Automated Reports **Grant Prospecting** - Funder Lists **Integrations** - Accounting - Fundraising - Grant Management - Sales POS **Compliance** - Auditing **Integrations** - Fund Accounting - Donor Management **Agentic AI - Nonprofit CRM** - Autonomous Task Execution - Cross-system Integration ## Top Bloomerang CRM Alternatives - [Keela](https://www.g2.com/products/aplos-software-keela/reviews) - 4.6/5.0 (102 reviews) - [Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) - 4.1/5.0 (82 reviews) - [Little Green Light](https://www.g2.com/products/little-green-light/reviews) - 4.4/5.0 (62 reviews)