The customer service is stellar. They do a great job. Review collected by and hosted on G2.com.

Creating new forms is more complicated than it should be. Review collected by and hosted on G2.com.

Qgiv makes it easy for donors to donate. The Givi App is excellent for bidders. The reports are high quality and contain great information. Customer service was excellent, they were very supportive during our entire event. The event builder was easy to use, data integration went smoothly, which doesn't always happen when integrating different software platforms. Review collected by and hosted on G2.com.

Qgiv made our virtual event possible this year, so there wasn't much I did not like. Some software improvements could be made: auction item re-numbering for late additions would be helpful-having to re-number items manually was time-consuming, being able to export previously excluded items at a later date- currently once you exlcude items from an export you can't run another export and include them. Being able to copy auction items in the case of multiple items would be helpful. Adding a slideshow to the event builder was clunky as you have to add items in reverse order and to update your slideshow you must click the "upload image" button then the "done" button then the "update" button all the way at the bottom, hopefully they put this button closer to the top as I missed it a few times and couldn't figure out why my slideshow wasn't updating. Being able to add multiple slides at once would also be a huge time saver! Customer service was great through all of these hiccups. Review collected by and hosted on G2.com.

Qgiv is the best Peer-to-Peer platform for all non-profits. The customer support is the most incredible and responsive. The platform makes everything fabulous and optimizes fundraising. Review collected by and hosted on G2.com.

Nothing to dislike. This is an excellent product. And so affordable for the nonprofits on a restricted budget. Best experience. Review collected by and hosted on G2.com.

Live customer service- outstanding response times and friendly agents. Review collected by and hosted on G2.com.

Sometimes the tool is not intuitive. It takes getting used to it. Review collected by and hosted on G2.com.

Qgiv's customer service is above any other. Any time I have a question they are quick to get back to me or track down the answer. I have always had positive interactions with the staff and they help me determine hat is best for our organization by giving me all of the info and best practices they have. In addition to great customer service, they offer great webinars and resources almost weekly to help your nonprofit get ahead in the fundraising world. Review collected by and hosted on G2.com.

I would love to see more customization options in the future. A lot of customizaton is currently available, but it would be even better to be able to turn on or off all of the features. I would also love to see a way to mass update receipt content since we use so many forms. It would be more efficient to be able to select which ones I want to update each month instead of doing it individually. Review collected by and hosted on G2.com.

We were able to easily create and edit multiple events for our ministry and explore various options for the best format to accommodate each fundraising activity. Our Customer Service rep (Michelle) was incredibly helpful and responsive as we went through the set-up process. Review collected by and hosted on G2.com.

We like everything about QGiv so far - thanks! Review collected by and hosted on G2.com.

The most helpful thing about QGIV is customer support Review collected by and hosted on G2.com.

The only thing that I dislike is that some of the features aren't released yet Review collected by and hosted on G2.com.

Besides the ease of use, the support staff is amazing. No matter how silly you think your question is. They will bend over backward to help. Review collected by and hosted on G2.com.

Don't see any downsides yet! So far so good! Review collected by and hosted on G2.com.

I have found the customer service to be excellent and available live. I haven't been delegated to watch videos or read tutorials (unless I wanted to). Real people were available to answer my questions and help me through problems. Plus the cost is less than other companies that don't have representatives available. Review collected by and hosted on G2.com.

I have not encountered anything that I was disappointed with. Review collected by and hosted on G2.com.

The intuitive design of concepts, the availability of important customizations to donation forms and peer-to-peer campaigns, the ease of automating processes (including communications), the updated features to optimize donor acquisition and retention, and the excellent customer service. Review collected by and hosted on G2.com.

The integration with Bloomerang for peer-to-peer events is not as sophisticated as we would like. Donations oftentimes create new profiles for existing donors despite our best efforts to customize the integration with the database. Peer-to-peer registrations are designed only for individuals, without fields to distinguish individuals from companies. Review collected by and hosted on G2.com.