Hi Meghan,

Thank you so much for your kind words and for taking a moment to leave a review! We're glad to hear that you appreciate Qgiv's prompt customer support and user-friendly platform. Our customers are at the center of everything we do, and we'd love to hear your enhancement ideas if you haven't already shared them with the team. Please send an email to support@qgiv.com so we can explore your use cases. Thank you for choosing Qgiv—we're committed to supporting your fundraising success!

Hi Michael, thank you so much for the kind words. We love to hear that you feel supported by the Customer Experience Team and that you're a fan of the look and feel of your embedded donation form! We're honored that you've trusted us with your online fundraising needs and I'm glad to hear that the team was able to assist with the Salesforce integration. We know you know where to find us but please continue to reach out whenever you need us. Thanks again for being a part of the Qgiv family!

Robert, thank you for taking the time to leave a review! Your insights into the features of Qgiv that resonate with you are greatly appreciated. We understand the importance of real-time support and want to assure you that the team is available via phone, 888-855-9595, or email, support@qgiv.com, Monday to Friday, from 8:00 a.m. to 7:00 p.m. ET. While weekend phone support isn't available, please rest assured that we remain committed to assisting you promptly during the weekdays. Any support requests received over the weekend will be responded to as soon as possible during the next business day.

Thank you so much for taking a moment to write a review! We're thrilled to hear you've found our customer service to be wonderful and that you're enjoying the Salesforce integration. We love to hear that the team promptly addressed any past issues.

Thank you for choosing Qgiv—we're committed to supporting your fundraising success! As always, please send an email to support@qgiv.com if you have any questions, training needs, or enhancement ideas.

Thank you for sharing your experience with us and taking a moment to leave a review! We're thrilled to hear that the platform has been instrumental in streamlining your fundraising efforts and seamlessly integrating with your website. We understand your concern about additional service fees. At Qgiv, we continuously strive to provide transparent pricing while offering a range of features and services to meet the diverse needs of our users. It's fantastic to hear that Qgiv has been supporting your ongoing online fundraising and campaign efforts. We're committed to providing robust solutions that empower organizations like yours to effectively collect donations and drive impact.

Thank you for choosing Qgiv to support your digital fundraising needs! As always, please reach out to support@qgiv.com with any support needs you may have.

Marilyn, thank you for your feedback on Qgiv! We're delighted to hear that you find the platform accessible and the Customer Experience team helpful! Donors are able to enter their own routing and account number on Qgiv’s online donation forms. A team member will be reaching out soon to provide guidance on next steps. Hope that helps and thank you so much for taking the time to leave a review!

Thank you for your positive feedback and for taking the time to leave a review! We're thrilled to hear that you find Qgiv user-friendly and customizable, and that our Customer Experience team provides prompt support. We're also glad the customized reports are helping you effectively track your various revenue streams. Your satisfaction is our top priority, and we appreciate your support--thanks again for choosing Qgiv!

Hi Kristin, thanks so much for taking the time to leave a review! I'm glad you feel supported by the team and are digging into more features. It's great to hear you've found the Help Desk articles useful but If you need more help, free training and support is only a phone call or an email away. Please send us a message to support@qgiv.com or give us a call at 888.855.9595 so we can help! Thanks again for being a part of the Qgiv family.

Thank you for taking the time to leave a review, Audra! We're honored that you use Qgiv for your online fundraising needs. Your feedback means the world to us and we're thrilled that you feel supported by the team. Regarding your enhancement idea, please feel free to share that with the team if you haven't done so yet by sending an email to support@qgiv.com. As always, we're just an email or call away if you get stuck. Thanks again for being a part of the Qgiv family!

Hey there! Thank you for leaving a review and providing feedback for the Qgiv Team. Our highest priority is ensuring the 6,500 nonprofits we serve experience fundraising success and feel supported. To make sure you're opted in to all of our communications, and can connect with a member of our Customer Experience team, please email us at support@qgiv.com. Talk to you soon!