It is a user friendly program that organizes the donors and financial information. Review collected by and hosted on G2.com.

Sometimes i need to export certain information from program and it doesn't have that option to do it. Review collected by and hosted on G2.com.

Bloomerang CRM delivers all the features our organization needs: donor journeys, moves management, grant management, reporting, and automations for email, letters, etc. They also have great integrations to work seamlessly across systems. Review collected by and hosted on G2.com.

I'd love to see their qgiv and kindful platforms integrate in the system better. Review collected by and hosted on G2.com.

The most helpful things about Bloomerang are the learning tools, ease of customizing data, and collecting reports. Review collected by and hosted on G2.com.

Not much to dislike. Errors are usually caused by me and are easily fixed. Review collected by and hosted on G2.com.

Bloomerang is a user friendly way of keeping track of volunteers and donors. Review collected by and hosted on G2.com.

Bloomerang has now removed the function that allows one to permanently set an address format and instead continues to "correct" address formats. Review collected by and hosted on G2.com.

It is cost effective, not much beyond that. Review collected by and hosted on G2.com.

The reporting, analytics, and search features are very outdated, cumbersome, and non-intutitive to navitagate and use. Review collected by and hosted on G2.com.

I like that the database of our donors can be very specific, that we can send emails to them through Bloomerang and not have to create a separate listing in our email platform, and most features are easy to use. I also get a lot out of their webinars. Review collected by and hosted on G2.com.

I would like to have a little more creative ability in creating the emails, but I'm learning to work around some of that. Not everything in Bloomerange seems logical and it is not perfect but part of that is my using it for only 9 months or so after using another platform for 6 years. Review collected by and hosted on G2.com.

I use Bloomerang daily in my work. Bloomerang was immediately easy to use. The way it is organized is intuitive and easy to navigate. The out-of-the-box dashboards are interesting and good snapshots of where the org is at with fundraising. They also had a good process with the initial import of the data from our other database. I had a point person that I met with 3-4 times and communicated with many other times with concerns and questions until we were done.

I also appreciate how although the database isn't set up for tracking grants, I, and I think many other small nonprofits, need to use it that way. So instead of telling us it is not possible, they figured out a way to do it using custom fields and then they occasionally hold a webinar about how to do it. I think that shows that they really understand what it is like to be on a small nonprofit fundraising team.

Finally, I don't use the customer support all that often, but when I do, it's very easy and all but one time, the person I dealt with was knowledgable and could address my problem. The one time the customer person couldn't help me, just the act of discussing it with them, helped me solve the problem myself. Review collected by and hosted on G2.com.

I don't like that some things are not customizable. For instance there are three out-of-the-box surveys but some of the questions in the survey do not fit with our organization's culture and therefore we don't feel like we can use them. But you either have to use the whole survey or nothing. And we would love to collect cell phone numbers when people decide to join our email newsletter, however, we cannot add Bloomerang fields to the forms. I find that odd.

They were not helpful when it was time to renew. They quoted me the wrong price and they were just going to charge a credit card that wouldn't have worked and that wasn't how we paid for it the first year. I gave feedback to them about the lack on process for this, hopefully it will go more smoothly next year. Review collected by and hosted on G2.com.

The customization options for constituent fields, the reporting, the organization and ease of use. Customer support is the best support I have experienced thus far. You get to talk with a real person, and QUICKLY. Review collected by and hosted on G2.com.

They have either Individuals or Company constituents which makes logging multiple folks that all work for the same company, difficult. We want multiple POCs for one company and Bloomerang only allows one as of now. Review collected by and hosted on G2.com.

Simple back-end makes it easy to use. Customer Support is top notch - there is always someone willing to chat to answer any questions. I love that we can use it for both donor database and volunteer database. I like that they take into consideration our opinions on what they could do to improve. Review collected by and hosted on G2.com.

I wanted to be able to sync the donor and volunteer database, which can be done, but I still haven't digured it out... I also wish the volunteer platform had some better features, but I know Bloomerang is working on them. Review collected by and hosted on G2.com.

The sheer amount of things we can do with it! It's simple and easy to use, and the customer support is quick and effective. The interface is clean and orderly, and the reports are SO helpful. Review collected by and hosted on G2.com.

I don't know if there's even a solution for this, but we're constantly dealing with duplicate records, either from other platform integrations, or because a previous data entry person misspelled a name, etc. Review collected by and hosted on G2.com.