Bloom Intelligence Reviews (24)

Reviews

Bloom Intelligence Reviews (24)

4.7
24 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the product for its valuable insights and customer engagement capabilities, which help businesses enhance their marketing strategies and improve customer satisfaction. The platform's ability to automate marketing and manage reputation effectively is highlighted as a significant benefit. However, some users note challenges with usability and integration with other tools.

Pros & Cons

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SW
Shuang W.
Scientist
Research
Small-Business (50 or fewer emp.)
"Bloom Intelligence Feedback Enhancem"
4.5/5
What do you like best about Bloom Intelligence?

The exceptional platform known as Bloom Intelligence comes with a wide range of capabilities that have proven to be quite useful. They provided timely answers to all of my questions and provided genuinely great customer service. Review collected by and hosted on G2.com.

What do you dislike about Bloom Intelligence?

it lacks usability and frequently causes navigational complication. The current design doesnt offer a clear and understandable user interface, which makes accessing and interpreting consumer data difficult. Review collected by and hosted on G2.com.

Lily L.
LL
Lily L.
researcher
Mid-Market (51-1000 emp.)
"professional and useful for helping your business grow"
4.5/5
What do you like best about Bloom Intelligence?

Great personalized customer service that is available whenever you need it. Their software is incredibly easy and user friendly use to (as well as aesthetic) and their analytics provide powerful information Review collected by and hosted on G2.com.

What do you dislike about Bloom Intelligence?

Nothing really! At first was confused about how to use to software but the staff at Bloom immediately reached out and explained everything to me. Review collected by and hosted on G2.com.

Peyton K.
PK
Peyton K.
Director of Marketing
Small-Business (50 or fewer emp.)
"Bloom has been a great partner to grow with!"
4.5/5
What do you like best about Bloom Intelligence?

We love how willing Bloom has been to continue expanding their platform over the years to add new features. The platform is much easier to use than other platforms we have worked with and offers a clean and simple look at our analytics. Review collected by and hosted on G2.com.

What do you dislike about Bloom Intelligence?

The more integrations the better! Being able to integrate with online ordering and point of sale systems in order to collect customer data as well as allow customers to use Bloom offers more cohesively across our brand would be really great. Review collected by and hosted on G2.com.

WK
Wendy K.
Small-Business (50 or fewer emp.)
"Leverages AI to Intelligently Manage Restaurant Data and Generate Actionable Insights"
4.5/5
What do you like best about Bloom Intelligence?

Bloom Intelligence helps us to manage our reputation, generate insights on our customers. It helps us to track customer patterns and determine a trend. It helps us to increase customer retention. Review collected by and hosted on G2.com.

What do you dislike about Bloom Intelligence?

Bloom Intelligence offers limited storage. I am sure that will change soon. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Business Insights made easy !"
4/5
What do you like best about Bloom Intelligence?

The Wi-Fi marketing option helps the user to create customized marketing campaigns based on their behaviour while letting the customer use the Wi-Fi. The real-time analytics are quite useful. Review collected by and hosted on G2.com.

What do you dislike about Bloom Intelligence?

There are challenges in integrating Bloom Intelligence with various data sources as it is compatible only a few of the platforms that the users use in their businesses. Review collected by and hosted on G2.com.

vimal k.
VK
vimal k.
Dotnet Developer
Mid-Market (51-1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"One of the best in business"
3.5/5
What do you like best about Bloom Intelligence?

the way manage customer satisfaction and reputation management is one the best things required for the business growth. Review collected by and hosted on G2.com.

What do you dislike about Bloom Intelligence?

They can improve in advertisements and provide faster service Review collected by and hosted on G2.com.

Sachidananda C.
SC
Sachidananda C.
Senior System Architect
Enterprise (> 1000 emp.)
"Bloom Intelligence - Get Your Churn Customer back"
4/5
What do you like best about Bloom Intelligence?

In this modern world, it's more important to retain a customer rather than loosing business, Blook intelligence solves this problem by their adaptive and predictive model studio, which can help us find the churn rate and we can design our model accordingly to retrieve our customers. Review collected by and hosted on G2.com.

What do you dislike about Bloom Intelligence?

Data base storage is the most difficult task to handle, when we have a large chuck of data, it gets difficult to manage and obtain results out of it, integration with other external tools might help achieve this performance Review collected by and hosted on G2.com.

Monique W.
MW
Monique W.
Chief Marketing Officer
Mid-Market (51-1000 emp.)
"Chief Marketing Officer"
5/5
What do you like best about Bloom Intelligence?

Responsive, efficient, and supportive of the entire team. Review collected by and hosted on G2.com.

What do you dislike about Bloom Intelligence?

I liked everything, we have had no issues at all. Review collected by and hosted on G2.com.

JC
Jonathan C.
Mid-Market (51-1000 emp.)
"Great customer support. Great product. Great results!"
5/5
What do you like best about Bloom Intelligence?

Overall, Bloom Intelligence's ability to provide valuable insights and us make data-driven decisions is what sets it apart from other platforms. With this platform, we can easily track their progress over time and identify areas for improvement. Review collected by and hosted on G2.com.

What do you dislike about Bloom Intelligence?

Nothing comes to mind. Bloom Intelligence delivers a quality product and backs it with quality support. Review collected by and hosted on G2.com.

JC
Jeff C.
CEO
Small-Business (50 or fewer emp.)
"Love It!"
5/5
What do you like best about Bloom Intelligence?

We use this service for our business and it is amazing. Measuring customer behavior and automatically marketing to them based on those behavior triggers is truly a step in the right direction for retail technology. Thank you, Bloom Intelligence! Review collected by and hosted on G2.com.

What do you dislike about Bloom Intelligence?

Nothing to dislike but they are working on some new features that I am patiently waiting on. Review collected by and hosted on G2.com.