--- title: Blip Reviews meta_title: 'Blip Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Blip works for a business like yours. aggregate_rating: rating_value: 3.0 review_count: 5 scale: '5' date_modified: '2026-04-29' parent_category: name: Conversational Intelligence url: https://www.g2.com/categories/conversational-intelligence --- # Blip Reviews **Vendor:** Blip **Category:** [Chatbots Software](https://www.g2.com/categories/chatbots) **Average Rating:** 3.0/5.0 **Total Reviews:** 5 ## About Blip Global visionary leaders trust our AI Conversational platform to take their brands, customer relationships and diverse communication strategies to the next level. We have unlocked value through the creation of over 125,000 virtual assistants and have exchanged over 20 billion messages to date across the globe across +2000 customers. Our intuitive and easy-to-use cloud platform and professional services are tailored to your company and challenges. We enable brands to reach and engage customers when and where they want. We are preferred partners of the leading multichannel communications platforms - fully integrated, secure, and compliant. Count on us to support your growth through the creation of potentially infinite and relevant relationships and conversations. ## Blip Reviews ### 1. Strong Customer Support and Community, but Limited Functionality and Data Analysis Capabilities **Rating:** 1.0/5.0 stars **Reviewed by:** Luã Fhelyp G. | Product Owner , Computer Software, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about Blip?** One of the main highlights is the exceptional customer support. Additionally, the relationship and CS team is highly competent and committed to ensuring customer satisfaction. Another strong point is the community, which is very active and well moderated, providing a space rich in information and relevant solutions. In fact, we often find useful information and innovative solutions in the Take Blip community. **What do you dislike about Blip?** When dealing with the builder, the visualization of business rules and exit conditions is difficult, generating a tangled mess of arrows. Creating workflows with integrations that depend on multiple data validations from HTTP requests takes a long time, making projects unfeasible. The platform does not support multi-language and there is no campaign mechanism to initiate contacts in flows or automatic active triggers. Real-time run visualization is not available, and there is no trigger system. When debugging flows, we do not have access to the HTTP request body result, and there is no visibility of which exit condition was triggered. The log was not designed to distinguish and classify data of the same nature, representing them in the same way. When dealing with contacts, there is no contact manager by groups or customer segmentation. The mirroring and duplication of router contacts to subbots is a terrible problem, as the contact variables in the router are not always mirrored correctly to the subbot. We do not have access to the execution history of contact relationships. In data analysis, the segmentation of the data structure for report generation is unfortunate. There are no effective methods for extracting production data, and API endpoints are ineffective for rapid data analysis implementations. There is no recognition of attempts and errors in the relationship journey, without performance indicators or counting for passes at exit conditions in an automatic way. The platform does not have a PowerBI connector. In NLP, there is no own and free NLP engine. It is not possible to use more than one repository in the same subbot for different purposes without decreasing the confidence of the trained intelligence. There are no open repositories with general content. The platform does not have automatic media conversion. The layout makes it difficult to manage large projects and modularize flows. Dynamic content, message with buttons, and messenger templates are not processed for viewing on the platform. **What problems is Blip solving and how is that benefiting you?** Blip met our needs for WhatsApp customer service automation as well as human customer service integration with our commercial and financial departments. We used active messages as a means of interacting with our customers and the results were quite satisfactory. - [View Blip pricing details and edition comparison](https://www.g2.com/products/blip/reviews?filters%5Bnps_score%5D%5B%5D=1§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+13%3A41%3A36+-0500&secure%5Bsession_id%5D=ba005363-3ee9-47b0-8458-dcb7da830761&secure%5Btoken%5D=c46c251cf20176151b334d50682e4f520fc17668b12716cca8cbc6752d259abb&format=llm_user) ## Blip Features **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Responses** - Customization - Control - Route To Human - Menu bars - Drip sequences **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat **Process** - Mentions - Tickets - Macros **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Platform** - Live chat - Integrations - Branding - Analytics - A/B testing - Role-based access - Collection of information - Augmented Analytics - Proactive Chat ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Channels** - Email - Social - Live Chat - Phone - Text **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Additional Functionality** - Customer Surveys - Lead Qualification - Transcripts/Chat History - Language Detection - Pre-Configured Bot - Lead Capture - Code-free Development - Natural Language Processing - Multi-Language - For Sales/Marketing - Contextual Guidance - Automated Responses - Customer Support - Chatbot - Intent Recognition - Sentiment Analysis - Customer Experience Management - Query Suggestions - Transfers/Routing - AI Copilot - Canned Responses - AI/Machine Learning - Multi-Channel Communication - Automated Routing - Workflow Automation **Insight** - Surveys - Reporting - Visitor Activity - Help Desk **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking ## Top Blip Alternatives - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,734 reviews) - [Zendesk for Customer Service](https://www.g2.com/products/zendesk-for-customer-service/reviews) - 4.3/5.0 (6,671 reviews) - [Freshchat](https://www.g2.com/products/freshworks-freshchat/reviews) - 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