I like the fact it is designed like a social media type site but specifically for employers/employees to always be on the same page to help communication efforts which to date has proven succesful! Review collected by and hosted on G2.com.
The back end admin section has a lot going on but I know Blink is actively working on improving features based on feedback received! Review collected by and hosted on G2.com.
Video Reviews
A Surprise Underdog Comes Through
252 out of 253 Total Reviews for Blink
Overall Review Sentiment for Blink
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I love that we have managed to begin to move all our work WatsApp groups away from our personal chat space. Blink has allowed us to compartmentalise work on an app. It has been great to be able to be away from the business and not feel guilty about not replying to WatsApp messages.
I LOVE the social aspect to this, the feed makes it look like a FB/Insta feed and it is all so positive! It makes you so proud to work for the company I do, see what is going on across multiple departments and multiple venues. It is also great to see & hear from people that I may not have necessarily heard from before and to see them so engaged and proud of working for Signature. Review collected by and hosted on G2.com.
It would be great if we could send multiple images in one go in group chats. Review collected by and hosted on G2.com.
We have been able to utilize many unique features of Blink that make it a wonderful tool for time tracking and scheduling our tasks. Some examples of these features are a reporting app, a mobile attendance survey, personalized push notifications, and a work calendar. The mobile app keeps everyone up to date with the latest news, direct messages, and company announcements. One of the strengths is the way it streamlines and consolidates communication, which has allowed us to improve team engagement and foster better alignment between different departments. Teamwork is top notch; I can chat or message any colleague, email any file with drag-and-drop functionality, and the best part is how well it integrates with other applications and programs. Review collected by and hosted on G2.com.
It's a fantastic tool, no doubt about it, but I wish the notifications were more customizable. If not configured correctly, notifications can be quite distracting. Review collected by and hosted on G2.com.
Blink has allowed for internal communications to be transformed, particularly for front-line workers who have struggled with accessing important information quickly, and feeling connected to the rest of the business. Communication across a multi-site business is challenging, but Blink has allowed for this to be overcome in a user-friendly, fun and engaging way. I would highly recommend to anyone looking to improve communication within their business.
Implementation was easy, well supported and the ongoing support from Blink has been fantastic too. Review collected by and hosted on G2.com.
We have had some reluctance from colleagues not wanting to enage in a 'social media' app. Very much our problem and not Blink! Review collected by and hosted on G2.com.
Its a good social tool for a bus garage to use as a whole, to pass on useful and important information as a group, to all the staff. Review collected by and hosted on G2.com.
The little magnifying glass to look at hours, times out too quickly when im looking at driving duties.
There is no function to print my payslips.
The email heading when I recieve requests from drivers is too long....I just want their name ,and employee I.d. so to help with dealing with so many requests. Review collected by and hosted on G2.com.
I like that there are multiple ways to reach people and its akin to other social media platforms. The messaging function is so useful. Review collected by and hosted on G2.com.
I don't like that you can't search for previous messages in chats and there isn't an archive of files/photos sent. If there could be a function that does this, similar to whatsapp, it would be brilliant. Review collected by and hosted on G2.com.
That it is a one stop shop for communication to engage with colleagues and update them what's happening in their organisation. This improves culture and employee engagement. Review collected by and hosted on G2.com.
I least like the chat function, maybe try and make it more like WhatsApp it could improve the user experience Review collected by and hosted on G2.com.
Blink is so easy to use, similar to whatsapp for messaging and socialo media platforms for the feed elemant. It's made communication with our venue teams straightforward and helped us work more collaboratively. Review collected by and hosted on G2.com.
Updating staff details - it doesn't auto synchronise with our HR platform Review collected by and hosted on G2.com.
Our frontline absolutely love being able to post out things themselves, and they feel part of the community of colleagues. We had a slight manager / frontline divide before Blink - but now it's helped everyone feel involved and equal. We also love the Hub as it allows people to be self sufficiant! The customer support is absoluetly excellent! Review collected by and hosted on G2.com.
Some of our staff are older and 'don't use mobile phones or apps' so this is the only real issue we've had -which is more of an issue on our side - we love Blink! Review collected by and hosted on G2.com.
I love that I can keep intouch and be there for my team no matter what. I have a flexible position and I can be out and about and still answer questions for my team. I am able to have group and individual chats. I am able to share those chats with other members of the team. I use this application EVERYDAY ALL DAY!!! Customer support is quick to help and and take care of any concerns or issues we have. The website and the app are so easy to use. We are able to have a team social media type platform as well and 1:1 chats. Review collected by and hosted on G2.com.
There is not much of anything I don't like. I guess it is difficult to find my archived chats. I wish it was easier to find. Review collected by and hosted on G2.com.
We love that Blink tackles our past challenges of inconsistent messaging and low engagement, especially with our remote and frontline workforce. Its functionality across desktop and mobile apps allows staff to easily access company messages, connect with colleagues, and utilise systems on-the-go. This fosters a two-way communication flow between managers, teams, and the entire business, boosting teamwork and knowledge sharing. Employees actively use the system to post, engage with each other, and build a more collaborative work environment – that's what makes it a game-changer for engagement.
Since its launch in July 2023, Blink has achieved 100% registration among ODS employees, substantially improving communication and engagement across the organisation! Review collected by and hosted on G2.com.
No system is perfect, and occasionally Blink may experience minor glitches. However, the support team is really responsive, and is always on top of things and resolves any bugs quickly. Their helpfulness ensures a smooth user experience. Review collected by and hosted on G2.com.
