GH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

10/9/2023

"ApexChat- Full Feedback!"

4/5

What do you like best about Blazeo?

They are very customer friendly and their agents experience is delightful. they understand your challenges and customize the solutions for your specific use cases. The product is also very easy to implement. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

The billing technique is not very accurate or customer friendly and the charges are high at the beginning of the relationship. Review collected by and hosted on G2.com.

Recommendations to others considering Blazeo:

This will be useful if immediate customer service and resolution is of paramount importance to your firm. Review collected by and hosted on G2.com.

What problems is Blazeo solving and how is that benefiting you?

We're using ApexChat to connect with leads, communicate and capture them while facilitating a seamless brand communication channel. We also leverage their live agent support to address our client concerns immediately, improving our brand reputation and credibility Review collected by and hosted on G2.com.

DM

Dewan M.

Area Credit Operation Manager

Enterprise (> 1000 emp.)

10/5/2023

"Best chat software"

5/5

What do you like best about Blazeo?

I would like to inform you that apexchat provide services 24*7 Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

No such things found about apexchat and this is best chat software available in the market Review collected by and hosted on G2.com.

Recommendations to others considering Blazeo:

Already I share this software company's link to my friends and due minimum cost compare to other software Review collected by and hosted on G2.com.

What problems is Blazeo solving and how is that benefiting you?

Many problems Apexchat solved and here are the problems solved

+ without customer service agent apexchat provide accuracy information

+ with minimum subscription apexchat provide services Review collected by and hosted on G2.com.

RP

Rajendra Kumar P.

Application Developmennt Associate Manager

Enterprise (> 1000 emp.)

10/5/2023

"Nice product for live chat"

5/5

What do you like best about Blazeo?

No. of features and great support team are the key win areas. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

Everything looks good. There is nothing to dislike. Review collected by and hosted on G2.com.

PC

Verified User in Consulting

Enterprise (> 1000 emp.)

10/22/2023

"Apex chat products"

5/5

What do you like best about Blazeo?

It initially connects with the services and then determines a suitable human agent to connect with. That's the best part about it. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

I think most of the things are great. Some things like help section should be more detailed. Review collected by and hosted on G2.com.

TK

Tony K.

Head of E-commerce

Small-Business (50 or fewer emp.)

9/19/2023

"Viable option for Live Chatting to Customers"

3/5

What do you like best about Blazeo?

Convenient and easy to setup. Especially in a pinch. Review collected by and hosted on G2.com.

What do you dislike about Blazeo?

Over time it became cost prohibitive and it's easy to forget about. Review collected by and hosted on G2.com.