---
title: Blazeo Reviews
meta_title: 'Blazeo Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 16 reviews by the users' company size, role or industry to
  find out how Blazeo works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 16
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: Customer Service
  url: https://www.g2.com/categories/customer-service
---


# Blazeo Reviews
**Vendor:** Blazeo  
**Category:** [Live Chat Software](https://www.g2.com/categories/live-chat)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 16
## About Blazeo
The Best Conversational AI that helps you find and keep more customers Lead conversion tools and expertise to capture, qualify and convert customers. Capture more business from every channel. - Engage every lead instantly with Conversion Intelligence — across chat, email, text, and calls - Automate follow-ups, appointments, and workflows so no opportunity slips through the cracks - Centralize all lead activity, communications, and reporting into SmartHub to boost conversion and ROI




## Blazeo Reviews
  ### 1. Best for generating leads without 24x7 availability of a person

**Rating:** 4.0/5.0 stars

**Reviewed by:** Mohsin T. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 30, 2022

**What do you like best about Blazeo?**

I liked the apex chat to generate leads without the availability of a real person. we can easily grab the notification of the form filled by the user. And we can easily get the email & name & can contact the person later.

**What do you dislike about Blazeo?**

UI is not as good as it is to be. Sometimes it's frustrating for the user to get the modal popup & the bubbler on the mobile but the goo d part Is that we can remove that bubble from the mobile phone easily.

**What problems is Blazeo solving and how is that benefiting you?**

Their support is quite fast & they solve the issue as soon as possible. But they need to work on their UI/UX to make the dashboard more attractive to please the Agents.

  ### 2. A decent experience for the medical writing industry

**Rating:** 3.5/5.0 stars

**Reviewed by:** Ankit K. | Sr. Manager Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2021

**What do you like best about Blazeo?**

Its easy to use. Adding their code on the website is easy. They prepare an exhaustive data bank of questions that gets made before they start taking chats.

**What do you dislike about Blazeo?**

Depending on the industry, it can be tricky for chat service providers to take questions on your behalf. For the medicine/pharma industry, it's a better idea to manage chat inhouse and any deviation from the knowledge bank they create leads to a IDK chat.

**What problems is Blazeo solving and how is that benefiting you?**

Apex chat helps in client services and taking leads from the website.


## Blazeo Discussions
  - [What is Apex Chat used for?](https://www.g2.com/discussions/what-is-apex-chat-used-for)

- [View Blazeo pricing details and edition comparison](https://www.g2.com/products/blazeo-blazeo/reviews?filters%5Bnps_score%5D%5B%5D=4&section=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A43%3A04+-0500&secure%5Bsession_id%5D=55d789b4-6ea9-44f1-a430-dbeda7ab0573&secure%5Btoken%5D=a3ed74bd2eb0d78c092c9223693b674b864847dcdd3e6ed7d3c958427277373a&format=llm_user)

## Blazeo Features
**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Speech
- Generative AI

**Communication**
- Pop-up Chat
- Notifications
- Co-Browsing
- Real-Time Notifications
- Real-time Consumer-facing Chat

** Internal Use**
- Customization 
- Conversation Archiving
- Lead Development
- Knowledge Base
- Team Inbox 
- Customer Profiles

**Additional Functionality**
- Real-Time Analytics
- Email Management
- API
- Single Sign On
- Search/Filter
- Collaboration Tools
- Third-Party Integrations
- Activity Dashboard
- Canned Responses
- Surveys & Feedback
- Reporting/Analytics
- Transfers/Routing
- Geotargeting
- Interaction Tracking
- CRM
- Transcripts/Chat History
- Document Storage
- Screen Sharing
- Contact Management
- Autoresponders
- Multi-Channel Communication
- Mobile Access
- AI Copilot
- Offline Form
- Real-Time Monitoring
- Support Ticket Management
- File Sharing

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