--- title: Blackthorn Payments Reviews meta\_title: 'Blackthorn Payments Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 92 reviews by the users' company size, role or industry to find out how Blackthorn Payments works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 92 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Payment url: https://www.g2.com/categories/payment --- # Blackthorn Payments Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Blackthorn Payments but has limited features. Are you part of the Blackthorn Payments team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Unlock the power of seamless payment processing with Blackthorn Payments. Designed to cater to every industry, our Salesforce-native solution modernizes and centralizes your online, subscription, and mobile payments. Enjoy the convenience of streamlined transactions, from one-time to recurring, while empowering your team with vital financial insights. ✔Embrace the future: Conduct transactions effortlessly using Bluetooth-enabled card readers and our mobile payment app. ✔Think globally: Our Stripe Checkout integration enables localized payments, offering global appeal. ✔Adapt to your customers: Support native currencies and regional digital payment methods seamlessly. ✔Managing subscriptions made easy: Automate simple and complex models, while maintaining full control within Salesforce. ✔Security and simplicity at the forefront: Utilize our robust security framework without compromising data management. ✔Stay connected: Minimize data loss and simplify access with fewer integrations, ensuring a hassle-free experience. ✔Grow without limits: Handle transaction volumes of any scale, while maintaining a seamless customer experience. ✔135+ Currencies ✔Any Object ✔Charge, Authorize, Refund ✔Disputes ✔Expired Card updater ✔Historical Migration Sync ✔Lightning Component Terminal ✔Payment Requests w/PayLink ✔PCI-Compliant SAQ-D ✔SCA/3D Secure 2 Ready ✔Recurring Billing & Payment Schedules ✔REST & Apex APIs ✔Retry Logic ✔Stripe Billing Subscriptions ✔Webhooks MOBILE PAYMENTS (Paid Add-On) ✔Native iOS & Android apps w/card readers ✔EMV Certified - Card-Present Rates ✔Swipe, Chip, Tap/NFC ✔Field Service Lightning FSL ✔Salesforce Mobile ✔Subscriptions w/ Stripe Billing ✔Recurring Billing & Payment Schedules ✔Works w/ Opportunities & Quotes ✔Accounting Seed & QuickBooks Online ✔Spreedly, Stripe, Authorize.net, & PayPal ✔Stripe Checkout ✔Mobile Check Capture MOBILE PAYMENTS 📱 ✔iOS & Android card reader mobile payments ✔Salesforce1 / Salesforce Mobile ✔Field Service Mobile FSL FSM ✔Apple Pay, Google Pay, EMV ✔Credit Card Processing ✔Mobile Check Capture FEATURES ✔Lightning & Classic Virtual Terminal ✔PCI-compliant payment methods ✔Scheduled transactions w/ reattempt ✔Automatically updated expired/lost cards. Account updater ✔Payment requests w/ PayLink ✔Apex & REST APIs https://blackthorn.io/engage-with-us * * * Seller [Blackthorn.io](https://www.g2.com/sellers/blackthorn-io-216cb09b-35fa-4a30-87c5-50f7880603c6) Discussions [Blackthorn Payments Community](https://www.g2.com/products/blackthorn-payments/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Blackthorn Marketing Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 12 months [ View More Pricing Information ](https://www.g2.com/products/blackthorn-payments/pricing) ## Top-Rated Alternatives [ ![Stripe Payments](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stripe Payments") Stripe Payments 4.2/5(458) ](https://www.g2.com/products/stripe-stripe-payments/reviews) [ ![Birdeye](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Birdeye") Birdeye 4.7/5(4,203) ](https://www.g2.com/products/birdeye/reviews) [ ![Thryv](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Thryv") Thryv 4.3/5(2,014) ](https://www.g2.com/products/thryv/reviews) [ View All Alternatives ](https://www.g2.com/products/blackthorn-payments/competitors/alternatives) ## User Insights Average based on 92 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) AH Alex H. VP of Client Services Mid-Market (51-1000 emp.) 9/10/2021 "Blackthorn is a great SF addition" 5/5 What do you like best about Blackthorn Payments? I've found blackthorn to be really flexible. I have also gotten great support from their team. I'm using it with workflows in a few ways that have made our processes run very smoothly Review collected by and hosted on G2.com. What do you dislike about Blackthorn Payments? Naming of some of the fields is not the most intuitive and there's a bit of a learning curve if you're trying to be creative with how you use it. If you're using it in a vanilla way it's very easy to implement though. Review collected by and hosted on G2.com. Recommendations to others considering Blackthorn Payments: I would definitely use blackthorn again and highly recommend them. Review collected by and hosted on G2.com. What problems is Blackthorn Payments solving and how is that benefiting you? Automating credit card payments Reducing time it takes to manage transactions Review collected by and hosted on G2.com. Show More 10/12/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 9/10/2021 "Reliable Service and Stellar Support" 5/5 What do you like best about Blackthorn Payments? Blackthorn payments offer a user-friendly and no-code experience enabling payment processing with our customers. I have experienced no major difficulties with this product and it has fit the needs of my organization. One of the highlights of this product is not only the product itself but the people offering support, each time I reach out to their support staff I receive prompt and direct responses allowing me to resolve issues quite quickly. Given the nature of business these days, being able to fix an issue promptly is key to our success. Review collected by and hosted on G2.com. What do you dislike about Blackthorn Payments? Some components of Blackthorn payments conflict with other Salesforce modules, so I would complete extensive testing on a module prior to releasing it. Fortunately, support has provided the assistance needed to address these conflicts when they arise. Review collected by and hosted on G2.com. What problems is Blackthorn Payments solving and how is that benefiting you? It offers a user-friendly experience that integrates with our existing payment processor. This integration along with the wealth of features of Salesforce has allowed us to not only address current business needs but also anticipate and prepare for future developments. Review collected by and hosted on G2.com. Show More Response from Katie Campbell of Blackthorn Payments [Editedit](https://www.g2.com/survey_responses/blackthorn-payments-review-4997806/official_response/edit) Thank you for this glowing review! I will pass on your kind words to our Support team. If you'd like to share any further detail on the conflicts you have run into, I'd be happy to hear from you at katie.campbell@blackthorn.io. 1/11/2024 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 11/16/2021 "Small company and lean product" 3/5 What do you like best about Blackthorn Payments? They were small and would listen to feedback when we used them.The basic necessity of integrating Salesforce and Stripe was accomplished, and we were able to process payments with our customers via invoices triggered from Salesforce. Great price as well for what we were getting. Review collected by and hosted on G2.com. What do you dislike about Blackthorn Payments? Being a small company, they did not have all the features out of the box that we were looking for in a payment processing system. We had to find some workarounds for specific functionality and client-side user interface. We had an issue with recurring payments early on, but that has since been resolved. Review collected by and hosted on G2.com. Recommendations to others considering Blackthorn Payments: They had good customer support and feature releases to help their customers. I love that in a company, and if they continue to do that, they would be a good solution to roll with. Review collected by and hosted on G2.com. What problems is Blackthorn Payments solving and how is that benefiting you? We were able to integrate salesforce and stripe, and as a small business, we did it for an affordable price. We were able to bill monthly or annually with custom pricing for each company based on what our Sales Reps sold. Review collected by and hosted on G2.com. Show More Response from Michael Rust of Blackthorn Payments [Editedit](https://www.g2.com/survey_responses/blackthorn-payments-review-5127952/official_response/edit) Hi there, We appreciate and value your feedback. Our CEO Chris has an ambitious vision for our product and would love to discuss your feedback so we can make the necessary improvements. Please contact him at chris@blackthorn.io. We are looking forward to hearing from you, Mike Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Aaron B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Aaron B.") AB Aaron B. Corporate Controller, Purchasing Small-Business (50 or fewer emp.) 9/14/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Very easy to work with" 4.5/5 What do you like best about Blackthorn Payments? Blackthorn has made it much easier for our salesmen to take payments in Salesforce. Everything is right there on one screen, so they do not have to switch between Salesforce and another app to take payment. The connectivity with Salesforce and Quickbooks is also a huge help for the finance department. Review collected by and hosted on G2.com. What do you dislike about Blackthorn Payments? We have had no issues with Balckthorn so far. From set up to going live has been a very smooth process. Review collected by and hosted on G2.com. What problems is Blackthorn Payments solving and how is that benefiting you? Prior to Blackthorn, salesmen would have to switch between apps to create a quote and then take a payment, which was cumbersome. Blackthorn has streamlined the process, making the salesmen's job much easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Boris T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Boris T.") BT Boris T. CEO Small-Business (50 or fewer emp.) 11/17/2021 "Easy to use! Highly Recommended" 5/5 What do you like best about Blackthorn Payments? Ease of use, easy to configure, and extremely easy to understand! Review collected by and hosted on G2.com. What do you dislike about Blackthorn Payments? I actually don't dislike anything. I think the Blackthorn team did an amazing job of making the app simple and easy to use for everybody! Review collected by and hosted on G2.com. Recommendations to others considering Blackthorn Payments: If your looking for the EASIEST & SIMPLEST way to accept stripe payments in salesforce, Blackthorn payments is it! Review collected by and hosted on G2.com. What problems is Blackthorn Payments solving and how is that benefiting you? I needed to be able to send invoices and accept payment through salesforce. Review collected by and hosted on G2.com. Show More 5/17/2022 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Paul W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Paul W.") PW Paul W. Faculty Assistant Mid-Market (51-1000 emp.) 8/17/2021 "Simple set up, great control" 5/5 What do you like best about Blackthorn Payments? The wizard that steps through the setup of the payment process. Review collected by and hosted on G2.com. What do you dislike about Blackthorn Payments? How much configuration is possible. There is so much to configure that it can get confusing. Review collected by and hosted on G2.com. Recommendations to others considering Blackthorn Payments: Great system. Be prepared to dedicate a few weeks to understanding how it works. Review collected by and hosted on G2.com. What problems is Blackthorn Payments solving and how is that benefiting you? Accepting multiple payment types in the field. Review collected by and hosted on G2.com. Show More 11/16/2021 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Diego C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Diego C.") DC Diego C. Project Manager Mid-Market (51-1000 emp.) 8/9/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Blackthorn is the go-to option for integrating Stripe into Salesforce" 4/5 What do you like best about Blackthorn Payments? Most of the Stripe Billing use cases are synced and replicated within Salesforce, helping users leverage Salesforce tools with the information from Stripe. If you were to build this from scratch, it would take several months or even years, which Blackthorn will save you. Review collected by and hosted on G2.com. What do you dislike about Blackthorn Payments? So far, the only downside I've found is the synchronization time for some use cases, since it can take several minutes to see data reflected in Salesforce, which is an issue for call center agents who need to be able to see information in real-time. Additionally, the support you get when you're blocked or find a bug is not as quick as you'd expect. A potential improvement opportunity exists here, in my opinion. Review collected by and hosted on G2.com. What problems is Blackthorn Payments solving and how is that benefiting you? We are using it to consolidate multiple Stripe accounts into one Salesforce org. Review collected by and hosted on G2.com. Show More 8/17/2021 Validated ReviewerSource: Organic AS Abby S. Marketing Coordinator Small-Business (50 or fewer emp.) 9/15/2021 Business partner of the seller or seller's competitor, not included in G2 scores. "Great customer service & fantastic product!" 5/5 What do you like best about Blackthorn Payments? We recently implemented Blackthorn Payments for a client and are very satisfied with the results! Blackthorn Payments is reliable, flexible, and easy to implement. They were swift in getting us pricing and a quote. Their customer service is highly attentive whenever you have a question or snag during configuration. They remain responsive over the phone or email until you reach a resolution. Their streamlined solution keeps information secure while allowing payment processing to begin immediately! Review collected by and hosted on G2.com. What do you dislike about Blackthorn Payments? Nothing to dislike about Blackthorn Payments! Review collected by and hosted on G2.com. What problems is Blackthorn Payments solving and how is that benefiting you? We needed a secure payment processing solution for our client. We realized that payment processing doesn't have to be complicated, as long as you have a practical solution like Blackthorn Payments. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Shri V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Shri V.") SV Shri V. Manager, CRM Strategy and Admin Small-Business (50 or fewer emp.) 8/17/2021 "Great platform and even better support team" 5/5 What do you like best about Blackthorn Payments? The development and product. Easy and very intuitive. Can build into SF objects easily and integrates with Stripe. Review collected by and hosted on G2.com. What do you dislike about Blackthorn Payments? I'd say the terminology is a little difficult to train users as we build contacts and gateway customers (duplicates use of two objects). It's get easier once people understand terminology. Not dislike but would love the ability to use existing contacts as gateway customers Review collected by and hosted on G2.com. What problems is Blackthorn Payments solving and how is that benefiting you? Automated payments, reporting, relation to data in CRM, one single platform (built inside CRM), sending links for payments, etc etc etc. many benefits Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Kelsey R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kelsey R.") KR Kelsey R. Salesforce Administrator Mid-Market (51-1000 emp.) 10/18/2021 "Great implementation team, solid product!" 4/5 What do you like best about Blackthorn Payments? Our onboarding specialist was amazing! She was so honest and helpful and answered all of our questions and made sure that it was truly the best solution for us! Review collected by and hosted on G2.com. What do you dislike about Blackthorn Payments? It would be really nice if you could customize what objects and fields it maps to. Also the setup for updating a payment method doesn't really work if you have more than one stripe customer associated with a single contact and there's no way to change that, so that's unfortunate. Review collected by and hosted on G2.com. What problems is Blackthorn Payments solving and how is that benefiting you? It's great to be able to use Stripe Billing as a non-profit. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ## Questions about Blackthorn Payments? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Blackthorn Payments ](https://www.g2.com/products/blackthorn-payments/discussions/new) GU Guest User What is your experience regarding pricing and costs for Blackthorn Payments, and do you find it competitive? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-your-experience-regarding-pricing-and-costs-for-blackthorn-payments-and-do-you-find-it-competitive) [ View all Discussions ](https://www.g2.com/products/blackthorn-payments/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 12 months ### Average Discount 7% [ View More Pricing Information ](https://www.g2.com/products/blackthorn-payments/pricing) Blackthorn Payments Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_7296628570c9a97b5bbb0a55b4108ca5/chargent.png "Product Avatar Image") Chargent 4.5/5(59) [ Compare Now ](https://www.g2.com/compare/blackthorn-payments-vs-chargent) ##### ##### Blackthorn Payments Features Payment Processing Encryption Credit Card Processing Mobile Payments Administration Reporting & Analytics E-commerce Integration Processing Fees Payment Options Multi-Currency Self Service Portal Security POS Verification [ View More Features ](https://www.g2.com/products/blackthorn-payments/features) ##### Categories on G2 [Salesforce AppExchange Apps](https://www.g2.com/categories/salesforce-appexchange-apps)[Payment Processing](https://www.g2.com/categories/payment-processing) ##### Explore More [Cloudflare vs Zscaler vs Palo Alto Prisma Access for cloud edge security: which is worth the migration effort for a company consolidating vendors?](https://www.g2.com/discussions/cloudflare-vs-zscaler-vs-palo-alto-prisma-access-for-cloud-edge-security-which-is-worth-the-migration-effort-for-a-company-consolidating-vendors)[What is the best platform for managing large job description libraries?](https://www.g2.com/discussions/what-is-the-best-platform-for-managing-large-job-description-libraries)[What are the best Autodesk Construction Cloud integration partners for construction teams coordinating BIM models across multiple disciplines?](https://www.g2.com/discussions/what-are-the-best-autodesk-construction-cloud-integration-partners-for-construction-teams-coordinating-bim-models-across-multiple-disciplines) [IBM Consulting vs Capgemini vs HP Enterprise Consulting for enterprise mobility: which mobility consulting firm provides the best risk assessment and vendor selection support for regulated industries?](https://www.g2.com/discussions/ibm-consulting-vs-capgemini-vs-hp-enterprise-consulting-for-enterprise-mobility-which-mobility-consulting-firm-provides-the-best-risk-assessment-and-vendor-selection-support-for-regulated-industries)[Household Employee](https://www.g2.com/glossary/household-employee-definition)[Pros and Cons Details](https://www.g2.com/products/blackthorn-payments/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)