--- title: Blackthorn Events Reviews meta_title: 'Blackthorn Events Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 206 reviews by the users' company size, role or industry to find out how Blackthorn Events works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 206 scale: '5' date_modified: '2026-08-08' parent_category: name: Event Management url: https://www.g2.com/categories/event-management --- # Blackthorn Events Reviews **Vendor:** Blackthorn.io **Category:** [Event Management Platforms](https://www.g2.com/categories/event-management-platforms) **Average Rating:** 4.5/5.0 **Total Reviews:** 206 ## About Blackthorn Events Blackthorn is a comprehensive event management solution designed specifically for organizations utilizing Salesforce® CRM. This innovative software enables teams to leverage their existing data to create, promote, and manage events seamlessly within the Salesforce environment. By eliminating the need for complex integrations, Blackthorn simplifies the event planning process, allowing users to focus on engagement and success metrics. Targeted primarily at businesses and educational institutions, Blackthorn caters to a diverse audience that includes event planners, marketing teams, and administrators. Its versatility makes it suitable for various types of events, ranging from one-off webinars to large-scale annual conferences. The platform’s user-friendly interface and native integration with Salesforce ensure that users can easily navigate the event creation process, manage registrations, and track performance metrics without needing extensive technical expertise. Key features of Blackthorn include secure payment processing, SMS messaging, and real-time analytics, which enhance attendee engagement and provide valuable insights into event performance. The software supports a wide range of event types, including free and paid events, and offers customization options such as CSS styling for branding purposes. Users can also manage sponsors, create auto-generated landing pages, and utilize mass email campaigns to promote their events effectively. These features not only streamline the event management process but also foster better communication and engagement with attendees. The mobile capabilities of Blackthorn further enhance the event management experience. Organizers can utilize a dedicated check-in app to efficiently manage attendee arrivals, complete with QR code scanning and badge printing functionalities. Additionally, the platform supports various payment methods, including credit cards, ACH, and invoicing, making it easy for attendees to register and pay for events. The robust reporting features, including over 40 pre-built event reports and dashboards, allow users to measure return on investment (ROI) and gain insights into attendee behavior, ensuring that organizations can make data-driven decisions for future events. Recognized for its excellence, Blackthorn has received multiple awards, including the Salesforce.org ISV Partner of the Year for Education in both EMEA and AMER regions. This recognition underscores the platform's commitment to delivering high-quality event management solutions tailored to the unique needs of its users. With its extensive features and seamless integration within Salesforce, Blackthorn stands out as a powerful tool for organizations looking to enhance their event planning and execution processes. ## Blackthorn Events Pros & Cons **What users like:** - Users value the **easy-to-use event builder** of Blackthorn Events, appreciating its responsiveness and comprehensive features for complex events. (17 reviews) - Users praise the **excellent customer support** of Blackthorn Events, consistently resolving issues with promptness and a positive attitude. (15 reviews) - Users appreciate the **ease of use** of Blackthorn Events, making event scheduling and management seamless and intuitive. (14 reviews) - Users value the **Salesforce integration** of Blackthorn Events, streamlining attendee management and automating verification processes. (9 reviews) - Users praise the **easy setup** of Blackthorn Events, appreciating its intuitive onboarding and event management capabilities. (8 reviews) - Users highlight the **excellent customer service** of Blackthorn Events, noting prompt, helpful responses and efficient issue resolution. (8 reviews) - Features (7 reviews) - Users value the **flexibility** of Blackthorn Events, enabling seamless customization and scalability for various event types. (6 reviews) - Integration Capabilities (6 reviews) - Integrations (6 reviews) **What users dislike:** - Users find **difficult customization** due to complex backend configurations, hindering event registration and navigation efficiency. (5 reviews) - Users find the **form design cumbersome** , complicating backend registration and event management, hindering an efficient experience. (5 reviews) - Users experience **slow customer support** and cumbersome navigation, affecting overall event management efficiency. (5 reviews) - Users express dissatisfaction with **limited customization** options, wishing for more creative layouts and easier navigation. (5 reviews) - Users experience **slow customer support** and find the event registration process and navigation cumbersome. (4 reviews) - Lack of Integration (4 reviews) - Users experience a steep **learning curve** with customization and configuration, but benefits emerge over time. (4 reviews) - Users face **missing features** like limited mass approval options and unreliable event cloning, complicating their experience. (4 reviews) - Integration Issues (3 reviews) - Not Intuitive (3 reviews) ## Blackthorn Events Reviews ### 1. Centralized Event Management in Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** anil b. | Information Technologist III, Enterprise (> 1000 emp.) **Reviewed Date:** June 25, 2026 **What do you like best about Blackthorn Events?** It allows us to manage the entire event lifecycle—from registration and attendee management to payments, communications, and reporting—without leaving Salesforce. The ability to automate processes using Salesforce Flows, reuse event templates, and keep all event data in one place has significantly reduced manual work and improved data accuracy and reporting. Overall, it provides a powerful, centralized solution for managing both virtual and in-person events efficiently **What do you dislike about Blackthorn Events?** event setups can occasionally take time. In addition, certain setup or configuration errors can be difficult to diagnose without consulting documentation or contacting support. However, once configured properly, the platform is reliable and offers strong functionality. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events has helped us centralize event management within Salesforce, eliminating the need to use multiple disconnected tools. It streamlines event registration, attendee tracking, payment processing, email communications, and reporting in one platform. This has reduced manual data entry, improved data accuracy, and saved our team significant time. Because all event data lives in Salesforce, we also have better visibility into attendee engagement and can create more meaningful reports and automate follow-up processes using Salesforce Flows. Overall, it has made planning and managing events more efficient while providing a better experience for both administrators and attendees. **Official Response from Okenna Oruche:** > It's amazing to hear how Blackthorn is benefiting your organization. Your testimonial is exactly what we hope to hear every time we push out a new release. We've been focusing our efforts on decreasing the learning curve around setup. If you have any feedback, feel free to email me directly. Okenna Oruche Product Manager okenna@blackthorn.io ### 2. Seamless Salesforce Integration for End-to-End Event Management **Rating:** 4.5/5.0 stars **Reviewed by:** Olubayode A. | Salesforce Administrator | Operational Specialist , Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Blackthorn Events?** What I like most about Blackthorn Events is how seamlessly it integrates with Salesforce, which lets organizations manage the entire event lifecycle in one platform. Being able to handle registrations, payments, communications, and reporting all in the same place makes the process much more efficient and improves overall data visibility. **What do you dislike about Blackthorn Events?** One area I find challenging with Blackthorn Events is the learning curve, particularly when I’m trying to configure more advanced features such as complex event templates or custom workflows. It takes some time to fully understand all the available options, how they fit together, and how they interact within Salesforce. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events tackles the challenge of managing events across multiple systems by centralizing everything in Salesforce. Rather than relying on separate tools for registration, payments, communication, and reporting, it consolidates these functions into a single platform, making it easier to manage everything in one place. **Official Response from Okenna Oruche:** > Managing registrations, payments, communications, and reporting inside Salesforce without stitching together separate tools is exactly the kind of efficiency Blackthorn Events is built for. Glad that's been the experience for your team. The learning curve on advanced configuration is real, and it comes up enough that it's genuinely on our radar. We're thinking carefully about how to make that experience smoother, particularly for complex templates and custom workflows. Okenna Oruche Product Manager okenna@blackthorn.io ### 3. Great Time-Saver for Streamlined Event Registration Processing **Rating:** 4.5/5.0 stars **Reviewed by:** Andy H. | IT Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** July 27, 2026 **What do you like best about Blackthorn Events?** It’s a great time-saver once we have our event structure set up. For our business, the back-end processing for event registrations has been the most useful part. **What do you dislike about Blackthorn Events?** You have to accept that the software was designed to operate in the education market. Some of the design choices feel geared more toward B2C than B2B customers, particularly when it comes to invoicing and payment processing. **What problems is Blackthorn Events solving and how is that benefiting you?** We’d reached a point where the events team was spending almost all of their time on admin rather than promoting and supporting events. The automation it gives us for registrations and communications has been the biggest time-saver, even though for some events we still have to carry out a few checks manually. **Official Response from Okenna Oruche:** > Glad to hear the registration and communication automation has given your events team room to focus on the actual events again instead of getting buried in admin. The point about B2B invoicing and payment processing is interesting. If you're open to it, I'd like to hear more detail on where the B2C/education assumptions show up for you (invoice format, payment terms, approval workflows, whatever it is). Okenna Oruche Product Manager okenna@blackthorn.io ### 4. Seamless Salesforce Integration That Streamlines Event Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Corey M. | Senior Salesforce Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Blackthorn Events?** The native integration with Salesforce is easily the standout feature for us. Since it’s built directly into the CRM environment, we can rely on standard Flow automation to run our event processes end to end, which has eliminated a huge amount of manual work. The event wizard is also great for quickly spinning up new registration sites, and the option to clone events has made managing our recurring schedule far more efficient than the old, manual approach we used before. **What do you dislike about Blackthorn Events?** Honestly, the only real drawback is that their updates can sometimes introduce minor regression issues that end up breaking existing features. It’s not a dealbreaker, but it does mean you need to be disciplined about testing everything in a Sandbox environment before pushing any updates to Production. That’s standard best practice anyway, but with this platform it’s a step you really can’t afford to skip. **What problems is Blackthorn Events solving and how is that benefiting you?** We were struggling to manage a high volume of repeatable events and needed automated attendee tracking along with seamless web conferencing integration for hybrid sessions. Blackthorn addressed this by centralizing everything in Salesforce. Now we no longer have to manually reconcile data across different systems, and the business impact and ROI are much easier to track because the data already lives where our sales and marketing teams do their work. **Official Response from Okenna Oruche:** > Corey, keeping event data where your sales and marketing teams already live is the whole point of building natively in Salesforce. No reconciliation, no exports, ROI visible in the same place decisions get made. That outcome is what we build toward. The regression feedback is heard. We're constantly refining our release processes to catch those issues earlier and that's not something we're complacent about. And that last line in your review sums it up better than we could: data living where your teams work, with business impact that's actually traceable. That's the win! Okenna Oruche Product Manager okenna@blackthorn.io ### 5. Seamless Salesforce Integration, Flexible Customization, and Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 29, 2026 **What do you like best about Blackthorn Events?** Our team really appreciates Blackthorn Events’ integration with Salesforce, along with the customization options and regular feature updates. We also value how accessible Blackthorn Support is and how willing they are to help our team when we need assistance. **What do you dislike about Blackthorn Events?** Blackthorn’s UI isn’t the most intuitive, especially for folks who aren’t as well-versed in Salesforce’s structure and layouts. It’s been frustrating at times when features that are critical to our team go offline at inopportune moments, but we do appreciate Blackthorn’s follow-through in restoring functionality and continuing to make improvements. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events meets our team’s event-planning needs and integrates directly with Salesforce, our company’s CRM. Because of this integration, the accounts and contacts in our CRM can be automatically updated with event registration and attendance details. We use Blackthorn Events to build events with multiple ticket types and sessions, track registrations, and take attendance. ### 6. Effortless Setup, Remarkable Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Andrew L. | Digital Marketing, Graphic Design, Communications Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 03, 2026 **What do you like best about Blackthorn Events?** I like that Blackthorn Events is very easy to set up each time we want to create a new event. It's also capable of handling extremely complicated tasks, especially with how it integrates with Salesforce and manages payments, etc. The initial setup was pain-free and an easy process. Since then, we haven't had any issues at all, and the integration is seamless. I also appreciate the product's ability to handle complex tasks like restricting who sees certain events and sessions, and features like Pay Later which we use for sponsorships. Over the years, Blackthorn Events has significantly improved as a product and the team has been extremely collaborative with us regarding improving their products, aligning with the latest Salesforce updates. **What do you dislike about Blackthorn Events?** Nothing comes to mind. We love the product **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events handles event registration seamlessly for events with stakeholders and webinars, simplifies setup for new events, integrates well with Salesforce, and manages complex features like visibility restrictions and payment options. **Official Response from Okenna Oruche:** > Years of use with nothing coming to mind for the dislike section is about as strong an endorsement as it gets, Andrew. Really appreciate you sharing that. The collaboration piece means a lot to hear. We'll keep it up. Okenna Oruche Product Manager okenna@blackthorn.io ### 7. Seamless Salesforce Integration, Optimal Event Organization **Rating:** 4.5/5.0 stars **Reviewed by:** Dennis G. | Global Digital CRM Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2026 **What do you like best about Blackthorn Events?** I particularly like the seamless integration of Blackthorn Events into Salesforce. It provides our sales team with visibility regarding which customers are interested in certain qualifications and certifications. The participants' data is easily integrated into our sales data structure. The templates for event pages are very easy to fill out, and the initial setup was relatively intuitive. Additionally, I appreciate the smooth networking with our Salesforce environment, which allows us to easily exchange data and create transparency about our customers. **What do you dislike about Blackthorn Events?** Perhaps there could be more options to make the output of the event pages and catalog pages more personalized. There are a number of templates and customization options, for example through CSS, but it could be even more individualized. Make the output of the event pages for the web even more on brand. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events helps us with event organization, including capacity planning, and provides sales visibility regarding customer interests and qualifications. The integration with our Salesforce environment enables easy data exchange and creates transparency between sales and the academy. **Official Response from Okenna Oruche:** > Your point on personalization is a good one. We're working on broadening our clients' ability to customize and brand their event content beyond the current CSS options, and we'll make sure this feedback reaches our development team. It's rewarding to hear Blackthorn is helping create transparency between your sales team and academy while supporting capacity planning across your events. Okenna Oruche Product Manager okenna@blackthorn.io ### 8. Seamless Salesforce Integration, Stellar Event Management **Rating:** 5.0/5.0 stars **Reviewed by:** Shirah B. | Executive Assistant, Legal & Compliance, Mid-Market (51-1000 emp.) **Reviewed Date:** June 16, 2026 **What do you like best about Blackthorn Events?** I really like that Blackthorn Events is built natively on Salesforce, which lets us integrate event management directly into the platform where our constituent data already resides. This setup gives us greater flexibility, eases data synchronization challenges, and allows for more meaningful reporting and engagement tracking. The responsiveness and willingness to collaborate from the Blackthorn team have been great, particularly as we've evaluated new functionalities and given feedback through the beta program. I also found the initial setup to be quite straightforward and it was extremely helpful to have the opportunity to vet the product in a trial org against other tools we use. The ability to leverage existing Salesforce CRM data and related processes with Blackthorn Events has been valuable for reimagining the alumni experience, providing staff with efficient access to create, manage, and support events. **What do you dislike about Blackthorn Events?** At this stage, UPenn has not identified any significant gaps or challenges with the platform. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events lets us manage the full event lifecycle by integrating with Salesforce, reducing manual data entry, eliminating disconnected processes, and improving visibility into constituent interactions. It enhances operational efficiency for event management at scale. **Official Response from Okenna Oruche:** > Hearing that UPenn is using Blackthorn to reimagine the alumni experience is meaningful to read. That's exactly the kind of work the native Salesforce architecture makes possible, and it sounds like the trial org gave you the right foundation to make a confident decision. The beta program feedback has been genuinely useful on our end too. Looking forward to what's ahead. Okenna Oruche Product Manager okenna@blackthorn.io ### 9. An awesome and beautiful Salesforce event tool! **Rating:** 4.5/5.0 stars **Reviewed by:** Akash S. | Service Desk Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 26, 2026 **What do you like best about Blackthorn Events?** Hello dear friends! I work as a Service Desk Manager of my company, and it brings me the greatest joy to write this review. We are conducting numerous business events and webinars and I have been using Blackthorn Events to coordinate the attendee handling. The very attractive aspect I like the most is that it is sitting entirely within our Salesforce CRM. My service desk agents are finding it easy to see all the details of the guests, ticketing and payment status all on one window. We do not need to skip and skip in the various software. Registration pages are at their finest charming and professional, and it is running like butter to our users. Should any of the customers have a booking problem, my team is resolving them very quickly, as all data is literally stares at our eyes. **What do you dislike about Blackthorn Events?** Not that much to grumble as it is a very sweet software. However, one thing I need to say is that the first set-up process of very complicated, multi-day events is somewhat baffling to my new junior employees. So many fields and rules to be clicked are customized. We are even requiring some additional time on training to familiarize with the profound settings. In addition, there are occasions where the backend sync is taking an additional few minutes when there is heavy traffic, although it is not a regular occurrence. **What problems is Blackthorn Events solving and how is that benefiting you?** Previously we had had our event data living on one island, and our support data living on a different island. In cases where an attendee opens a support ticket with the question where is my zoom link? or why is my card payment not working, my team was losing so much time searching within various third party portals. Blackthorn has now been correctly solving this big integration headache. My service desk is closing event-related tickets extremely rapidly since it is all native to Salesforce. We have a smiling high customer satisfaction score! It is providing my team with a very relaxing working life. I would strongly recommend this to every Salesforce using manager! **Official Response from Okenna Oruche:** > "All data literally stares at our eyes" is one of the best descriptions of what good CRM integration should feel like, Akash. Glad your service desk team is closing event-related tickets faster and that the experience has been a positive one. The onboarding complexity for multi-day events is fair feedback, especially for newer team members navigating all the configuration options for the first time. It's something we're thinking carefully about. Okenna Oruche Product Manager okenna@blackthorn.io ### 10. Blackthorn Events Saves me from building messy API integrations from scratch **Rating:** 4.5/5.0 stars **Reviewed by:** Vishesh J. | Salesforce developer L-1 , Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Blackthorn Events?** I write Apex and build LWC for a living, and the worst part of my job is usually trying to force a random external event platform to sync with Salesforce. The best thing about Blackthorn is that it is 100% native. I don't have to write any custom API connectors or worry about managing middleware. When a user buys a ticket, the data drops straight into our org immediately. Because the data is already inside Salesforce, I can just use standard Flows to handle the follow-up emails and tracking instead of writing heavy custom code. **What do you dislike about Blackthorn Events?** Because I am a developer, I like having total control over the UI. If you want to heavily customize the registration page to match your exact brand guidelines, you will get a bit frustrated. You can't just easily drop in your own custom Lightning Web Components (LWC) to make the page look perfect. You are mostly stuck with their built-in page builder, which means you have to use a lot of CSS hacks to get the exact design you want. **What problems is Blackthorn Events solving and how is that benefiting you?** It honestly saves me weeks of development time. I would much rather fight with a page builder for a few hours than spend a month writing custom payment gateways and debugging failed API calls every time we launch a new event. It keeps our Salesforce org totally clean, keeps the data secure, and handles the hardest parts of event management so I can focus on other dev projects. **Official Response from Okenna Oruche:** > "I would much rather fight with a page builder for a few hours than spend a month writing custom payment gateways" — that framing says it all, Vishesh. The LWC customization limitation on registration pages is legitimate feedback, especially coming from someone with your context. It's something we're actively working on. Okenna Oruche Product Manager okenna@blackthorn.io ### 11. Salesforce-Native Event Management **Rating:** 5.0/5.0 stars **Reviewed by:** Ian A. | Executive Director of Enrollment Strategy & Innovation, Mid-Market (51-1000 emp.) **Reviewed Date:** April 20, 2026 **What do you like best about Blackthorn Events?** I find Blackthorn Events easy to use, especially since event managers can build and edit event forms without relying on Salesforce admins, saving us time and making us more effective. I really appreciate that Blackthorn Events is Salesforce native, which means it uses our data and allows for a seamless experience for staff and event participants. Their onboarding team did a fantastic job working with our event managers, ensuring that everything was ready in time for our fall events. When we ran into issues, they addressed them immediately, and their proactive support means that when we have questions, we get a response right away. They also provide great customer service and offer daily office hours for help whenever needed. The team is proactive, efficient, and genuinely cares about their work. **What do you dislike about Blackthorn Events?** Truthfully, nothing. It's an amazing product with an amazing team behind it. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events streamlines registration, check-in, and data tracking for over 1000 events, integrates seamlessly with Salesforce, enhances event logistics, and empowers event managers to build events independently, saving time. **Official Response from Okenna Oruche:** > Over 1000 events with event managers building independently without pulling in admins every time — that's the kind of scale Blackthorn is built for, Ian. The onboarding team will be glad to hear this as well! Okenna Oruche Product Manager okenna@blackthorn.io ### 12. No more begging marketing for attendance lists due to Blackthorn Events **Rating:** 4.5/5.0 stars **Reviewed by:** Shreyansh G. | Relationship Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2026 **What do you like best about Blackthorn Events?** The hardest part of my job is keeping track of who actually shows up to our client dinners and webinars. The best thing about this app is that it puts all of that information right on my normal Salesforce screen. I can just open a client's profile and instantly see if they RSVP'd or checked in at the door. It gives me the absolute perfect icebreaker when I call them the next morning. I don't have to wait three days for someone to email me a messy Excel sheet of the guest list. **What do you dislike about Blackthorn Events?** I truly don't have any complaints. It does exactly what I need it to do. When our team first installed it, it maybe took me a day or two to get used to where the new event buttons were on my dashboard, but that was just a normal learning curve. It hasn't crashed, and it never gives me the wrong data, so I am completely happy with it. **What problems is Blackthorn Events solving and how is that benefiting you?** It takes all the messy guesswork out of my follow-ups. Knowing exactly what topics and events my clients care about makes it so much easier to build a real connection with them instead of just making a generic check-in call. It keeps me super organized, saves me hours of digging for information, and honestly just makes me look really on top of things whenever I reach out to my portfolio. **Official Response from Okenna Oruche:** > "No more begging marketing for attendance lists" is exactly the problem Blackthorn solves, Shreyansh. Glad it's making your follow-ups sharper. Okenna Oruche Product Manager okenna@blackthorn.io ### 13. Blackthorn Events is useful in easy integration within salesforce **Rating:** 4.5/5.0 stars **Reviewed by:** Riya P. | Full Stack Developer Intern (MERN stack) , Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Blackthorn Events?** Usually, I’m the one stuck building custom Node.js integrations to get external web apps to talk to our Salesforce org. The huge win with Blackthorn is that I don’t have to build any API connections or maintain middleware. It is completely native. When someone buys a ticket, the data is already inside Salesforce in real-time. It completely removes the risk of broken syncs, lost records, or hitting API limits when a bunch of people register at the exact same time. **What do you dislike about Blackthorn Events?** I dont find any dislike in using Blackthorn events as it is very easy and efficient in using. **What problems is Blackthorn Events solving and how is that benefiting you?** It is a massive relief for the backend and integration side. Writing custom webhooks and secure payment routing from scratch takes weeks of painful testing. This tool handles the messy data architecture perfectly inside Salesforce. Even though I wish the front-end was more flexible for developers, it keeps our database totally clean and saves me from debugging failed API calls every time we launch a new event. **Official Response from Okenna Oruche:** > Not having to maintain middleware or worry about broken syncs when registrations spike is a meaningful win from a backend perspective, Riya. Glad it's been that clean. Okenna Oruche Product Manager okenna@blackthorn.io ### 14. Blackthorn Events: A Game-Changer for Event Marketing and Seamless Ticketing **Rating:** 5.0/5.0 stars **Reviewed by:** Esami D. | Senior Digital Marketing Manager, Outsourcing/Offshoring, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Blackthorn Events?** Honestly ,Blackthorn Events works in my favour in any need that would call for event planning and management .In our organization I'm the one who execute and strategize event campaigns ,always impressed by the way this tool has been a gamechanger in how I carry out the tasks. Ability to market directly across our social media apps from a unified place has significantly boosted number of attendees and overall reach .What makes it even the best is the response I get from attendees ,they praise most the ease of buying tickets online and seamless payment process. Knowing well that the experience is greatest on attendees side make it a platform I rely on for every event I run with confidence. **What do you dislike about Blackthorn Events?** This tool has the best customer service ,I can't complain of any issue that have ever faced and they fail to sort it immediately .So far have a satisfactory experience. **What problems is Blackthorn Events solving and how is that benefiting you?** Eliminates the need of having many platforms to plan , manage and track events by centralizing creation of event pages ,attendees information management ,ticket issuing and many others all in one place **Official Response from Okenna Oruche:** > Attendees praising the ticket buying and payment experience on their end while you're running campaigns from a unified place is a strong combination, Esami. Glad it's been working that way across every event you run. Okenna Oruche Product Manager okenna@blackthorn.io ### 15. Solid app for our agency events, just needs better templates **Rating:** 4.5/5.0 stars **Reviewed by:** Shubham S. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Blackthorn Events?** At Shubook, we run quite a few tech workshops and client meetups. What I really like about this tool is how it keeps everything centralized. Instead of dealing with messy spreadsheets or jumping between different apps to see who bought tickets, all the sign-up info flows right into our own database. It makes tracking our guests incredibly easy. **What do you dislike about Blackthorn Events?** Since we run an IT and digital agency, looks matter to us. The default registration pages they provide are honestly pretty plain. We had to go in and manually adjust the design so the pages actually matched our company website. Also, because the app is packed with so many heavy features, the setup process feels a bit complicated if you just want to run a quick, simple meetup. **What problems is Blackthorn Events solving and how is that benefiting you?** The main benefit is what it does for our sales. When business owners register for our tech events, their details drop straight into our lead list. After the event ends, my team immediately knows exactly who showed up. We don't waste Monday mornings typing out contact lists, which means we can jump straight into following up with people and booking new client projects. **Official Response from Okenna Oruche:** > Lead data dropping straight into your pipeline the moment someone registers and your team knowing exactly who showed up without manual cleanup on Monday morning is a strong sales motion, Shubham. Registration page design flexibility and the setup complexity for simpler events are both fair callouts and something we're actively working on. Okenna Oruche Product Manager okenna@blackthorn.io ### 16. Zero Integration Headaches: My Experience Using Blackthorn Events **Rating:** 4.5/5.0 stars **Reviewed by:** Saransh J. | Associate Salesforce Developer L2, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Blackthorn Events?** As a Salesforce developer, my absolute favorite part was that it lives completely inside Salesforce. I didn't have to build messy API connections or write custom code just to get an outside app to talk to our system. All the event sign-ups and ticket data dropped perfectly into our database. We absolutely loved how smooth and easy it was to use on a daily basis. **What do you dislike about Blackthorn Events?** The only thing that annoyed me a bit was how huge the installation package is. It adds a ton of new custom objects and fields into the backend all at once. If you just want to run one tiny, simple event, it can feel like you are installing way too much stuff, which makes the system look a little cluttered. **What problems is Blackthorn Events solving and how is that benefiting you?** The biggest plus is the massive amount of coding time it saves. Instead of me spending weeks building custom web pages from scratch and figuring out secure payment rules, Blackthorn handles all the hard work right out of the box. It let our team launch event campaigns much faster while keeping all the customer data perfectly safe inside our own system. **Official Response from Okenna Oruche:** > No custom API connections, no middleware, event data dropping cleanly into Salesforce out of the box — that's exactly the developer experience we're building for, Saransh. The installation footprint feeling heavy for simpler use cases is fair feedback. Worth noting internally. Okenna Oruche Product Manager okenna@blackthorn.io ### 17. Highly Customizable with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Julia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2026 **What do you like best about Blackthorn Events?** I like how much customization there is in the settings. We have very specific needs, and being able to adapt the product to meet our needs is great. We've utilized CSS for a few things, which has been really nice when the out-of-the-box configurations weren't quite right. The support and documentation resources are great tools. **What do you dislike about Blackthorn Events?** It is a steep learning curve for beginners. We have a pretty tech savvy team so it was fine for us, but it's not as good for folks who need something 'plug and play'. I think there were some things that weren't automatically configured (i.e. payment gateway) which would have been helpful. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events helps us manage a large number of events efficiently, and the waitlist function was essential. Its customization options allow us to adapt to our specific needs, but it has a steep learning curve. Once configured, it's very smooth to use. **Official Response from Okenna Oruche:** > Being able to bend the product to fit specific needs through CSS and deep settings configuration is exactly what a technical team should be able to do, Julia. Glad that flexibility has been there when the out-of-the-box setup wasn't quite right. The learning curve for less technical users and the payment gateway not being pre-configured out of the box is fair. It's something we're thinking carefully about. Okenna Oruche Product Manager okenna@blackthorn.io ### 18. Streamlines Event Management with Salesforce Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Vito L. **Reviewed Date:** April 11, 2026 **What do you like best about Blackthorn Events?** I really like the visibility groups feature in Blackthorn Events. It's a massive win for us because it allows us to show different ticket types or event sessions to specific groups of people. For example, we can display an exclusive VIP executive dinner session only to our top-tier clients while keeping it hidden from the general public. This level of personalization makes our events feel much more tailored and exclusive without having to create multiple separate registration pages. Also, the new intelligence layer has been great for handling quick tasks like ticket transfers through a simple chat-style command instead of clicking through numerous Salesforce screens, which is a huge time saver. **What do you dislike about Blackthorn Events?** My biggest gripe has always been the lack of a truly robust native drag and drop email builder. While they have basic transactional emails, we still find ourselves needing to jump into Marketing Cloud or Pardot to get the high-end branded outreach we want. I've heard they're working on improving this in the new web-based planet interface, but for now, the email styling inside Salesforce still feels a bit behind the times. Also, the initial setup can be quite daunting. If you aren't comfortable with Salesforce permission sets and page layouts, you're going to have a hard time getting this off the ground without a consultant. The setup was a heavy lift, to be honest. You can't just turn it on and expect it to work with your specific Salesforce configuration. Had to spend a few weeks in a sandbox environment mapping our customer fields and testing the automation flows for our wait lists. Their support documentation is very thorough. But it definitely requires a Salesforce admin who knows what they're doing. It's not plug and play. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events automates attendee to lead conversion, removing human error and saving my team 10-15 hours of admin work per event. It integrates with Salesforce seamlessly, eliminating manual CSV exports that caused duplicate records and outdated info. It's a centralized hub for managing webinars and tracking marketing attribution. **Official Response from Okenna Oruche:** > Setup complexity for teams without a strong Salesforce admin is a real barrier, and the native email builder still having gaps that push you into Marketing Cloud or Pardot is fair criticism. Our development team is aware of these issues and working to implement some meaningful improvements. Visibility groups for VIP-only sessions and ticket transfers through a simple chat command instead of clicking through Salesforce screens are exactly the kind of time savers that make the setup investment worth it, Vito. Okenna Oruche Product Manager okenna@blackthorn.io ### 19. Salesforce Integration That Brings All Member and Event Activity Together **Rating:** 4.5/5.0 stars **Reviewed by:** Garrett S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** For our organization, the integration with Salesforce makes all the difference. It allows us to see an individual's activity with coming to events and compare that to membership and other activities within our organization -- all in one place. **What do you dislike about Blackthorn Events?** We haven't seen one. Anytime there is a feature that we want, we reach out to the support team and we can find what we need. It's that ease of use and ease of implementation that set this product apart. **What problems is Blackthorn Events solving and how is that benefiting you?** We needed an events management system that was integrated into our Salesforce platform and Blackthorn does that for us. We run nearly 100 events per year. Blackthorn allows us to manage these activities and take in payments. **Official Response from Okenna Oruche:** > Nearly 100 events a year with full visibility into how each member engages across events, membership, and other activities all in one place is exactly what Blackthorn is built for, Garrett. Glad it's delivering. Okenna Oruche Product Manager okenna@blackthorn.io ### 20. Best events platform on the market **Rating:** 5.0/5.0 stars **Reviewed by:** Nathan M. | Salesforce Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** January 07, 2024 **What do you like best about Blackthorn Events?** The platform was extemelly easy to implement out of the box. While our Salesforce has a unique implementation that really pushed the limits of what the integration was capabale pf, the Blackthorn support team were with us every step of the way to deliver a perfect solution. **What do you dislike about Blackthorn Events?** After our implementation, the support team were a hit and miss with answerings our support requests to a satisfactory standard. Thankfully, I am able to report that this has improved signifcantly in the last few months with a crackdown by their CEO. **What problems is Blackthorn Events solving and how is that benefiting you?** We needed a platform that enabled our Event Management team to connect to our Salesforce database and create/manage multiple events. **Official Response from Katie Campbell:** > Wow! Thanks for the great review, Nathan. I'm glad to hear that the Events app has been easy to implement and has met the needs of your organization. I'll pass on your encouraging report to the customer success team. If you have ideas on how we can continue to improve our app, I'm all ears! (katie.campbell@blackthorn.io, Director of Product) ### 21. Seamless Salesforce Integration, Needs Improved Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Amit C. | Event Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 13, 2026 **What do you like best about Blackthorn Events?** I like Blackthorn Events because it integrates seamlessly with Salesforce, allowing me to synchronize planned and unplanned events effortlessly. It automates event communication, manages registrations, and provides real-time performance insights. The end-to-end visibility of campaigns helps us understand which events drive the most engagement and revenue. The Salesforce integration is especially helpful for managing my data, planning events like video conferences and other meetings, and managing customer data effectively. **What do you dislike about Blackthorn Events?** I would like to see improvement in its learning curve associated based system, as it is very difficult for new users to navigate and learn about the platform, so I would like to see improvement in the more smooth training modules. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events integrates seamlessly with Salesforce, automating event communications, managing registrations, and generating real-time insights. It ensures visibility of campaigns to identify high-engagement events, and manages planning and customer data for events like webinars and conferences. **Official Response from Okenna Oruche:** > End-to-end campaign visibility tied directly to engagement and revenue at the enterprise scale is exactly what this integration should deliver, Amit. Glad it's been working that way. The onboarding and navigation experience for new users is something we're addressing. Okenna Oruche Product Manager okenna@blackthorn.io ### 22. Comprehensive Salesforce Event Management with Seamless Registration and Check-In **Rating:** 5.0/5.0 stars **Reviewed by:** Quinten E. | Director, Recruitment and SF Achieve, Enterprise (> 1000 emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Blackthorn Events?** Comprehensive event management solution right within our Salesforce environment; exceptional at event registration and check-in, which were large challenges for us with previous event 'solutions.' Blackthorn actually is a solution. **What do you dislike about Blackthorn Events?** For non-Salesforce users, the traditional Blackthorn event planner looks imperious, so it sometimes takes time to get past that initial look of fear. **What problems is Blackthorn Events solving and how is that benefiting you?** We hold daily tours of campus, and Blackthorn has been an excellent platform both for prospective students and families to sign-up, but for us to continue to track and engage them through Salesforce **Official Response from Okenna Oruche:** > "Blackthorn actually is a solution" — that's the kind of thing that's genuinely good to hear, especially coming from a team that's dealt with alternatives that fell short on registration and check-in. The point about non-Salesforce users is well taken. That initial complexity can be a real barrier for folks who aren't already comfortable in the ecosystem, and it's something we're actively working on. Okenna Oruche Product Manager okenna@blackthorn.io ### 23. Blackthorn events Keeps our event timelines on track **Rating:** 4.5/5.0 stars **Reviewed by:** Kratika S. | Project Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 15, 2026 **What do you like best about Blackthorn Events?** The best part is having all our event data tied directly into our main system. I never have to chase down different departments or cross-check spreadsheets just to see where our registration numbers are at. It makes tracking timelines, managing tasks, and reporting to stakeholders incredibly easy because everything is centralized. Triggering automated workflows the second someone buys a ticket saves us a massive amount of manual admin work. **What do you dislike about Blackthorn Events?** The standard templates for the registration pages are pretty rigid, otherwise it is best in my opinion. **What problems is Blackthorn Events solving and how is that benefiting you?** It is a huge upgrade from duct-taping different event apps together. It keeps our projects running strictly on schedule and ensures no attendee data gets lost in translation. Once you get past the clunky design setup, it makes managing the actual event day completely stress-free because everyone on the team is looking at the exact same real-time data. **Official Response from Okenna Oruche:** > No more chasing departments or cross-checking spreadsheets to get a registration update is a real operational win, Kratika. Glad the centralization and automated workflows are delivering that. Registration page template flexibility is something we're actively working on. Okenna Oruche Product Manager okenna@blackthorn.io ### 24. Streamlines Event Management, Stellar Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Raffi S. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 13, 2026 **What do you like best about Blackthorn Events?** I use Blackthorn Events for event planning and management, and it really saves us days and weeks of admin work thanks to its features and capabilities. I like its integration with Salesforce, website embedding, and ease of integration with FormTitan, as they make it easier to create a 360 view of our constituent profiles. The initial setup was very easy, and the team is very engaged to start using it soon. **What do you dislike about Blackthorn Events?** Customer support being outsourced. Takes a day to get a response. Make it local. The service is excellent just delayed. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events saves us days and weeks of admin work and integrates well with Salesforce and FormTitan, making it easier to create a 360 view of our constituent profiles. **Official Response from Okenna Oruche:** > Raffi, saving days and weeks of admin work is exactly the outcome we build toward, so that's genuinely good to hear. I hear you on our need to shorten support response time. I'll relay that feedback to our team. Okenna Oruche Product Manager okenna@blackthorn.io ### 25. Flexible Event Forms, Great UI/UX, and Smooth Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2026 **What do you like best about Blackthorn Events?** The business users have responded very positively to the UI/UX and the enhanced, flexible event form–building capabilities offered by this product compared to what we used previously. They have also appreciated the onboarding experience and the support we are currently receiving. As an admin, I appreciate the pre-built flows. Other features are yet to be explored. **What do you dislike about Blackthorn Events?** So far, I have personally not encountered any negative side. **What problems is Blackthorn Events solving and how is that benefiting you?** As we’re still in the onboarding phase, we’re continuing to learn the product. That said, based on my experience so far, Blackthon has been meeting all the criteria we had for the product we were looking for. I’m confident it will benefit us in many ways, especially in terms of ease of use, automations, integrations, AI, and other future enhancements, along with support and other considerations the team may have thought about. **Official Response from Okenna Oruche:** > Business users responding positively to the UI and form building right out of onboarding is a great sign, and the pre-built flows are a good foundation to build from as you continue exploring. Looking forward to hearing how things develop as your team gets deeper into the product. Okenna Oruche Product Manager okenna@blackthorn.io ### 26. Blackthorn makes our sales and marketing teams on exactly the same page **Rating:** 4.5/5.0 stars **Reviewed by:** Rohit S. | Co-Founder, Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Blackthorn Events?** Hosting webinars and workshops used to mean dealing with messy Excel sheets. I love that this app drops every RSVP straight into Salesforce. My sales team can instantly see exactly who showed up without waiting for marketing to email them a list. **What do you dislike about Blackthorn Events?** It takes some real time to set up. You can't just click a button and expect it to work perfectly in five minutes. You have to make sure all your custom fields are mapped correctly, which can be a little annoying at first. **What problems is Blackthorn Events solving and how is that benefiting you?** It has been a huge time saver for our business. We don't lose track of warm leads anymore because their information is already sitting in our CRM the second they register. It really helps us turn attendees into actual clients much faster. **Official Response from Okenna Oruche:** > Sales seeing who showed up without waiting on a list from marketing is a real alignment win, Rohit. Glad that handoff is working cleanly. The custom field mapping setup is a fair tradeoff to call out. If you have thoughts on where that process felt most frustrating, we'd love to hear it. Okenna Oruche Product Manager okenna@blackthorn.io ### 27. User-Friendly Event Registration with Seamless Salesforce Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** Blackthorn Events helps us capture more accurate and consistent information about our attendees. It also provides a very user-friendly way for our attendees to learn about and register for events. Visibility groups are a great feature that give attendees an even more tailored experience. The platform integrates seamlessly with our Salesforce environment. **What do you dislike about Blackthorn Events?** It would be great if Blackthorn Events could add a native email tool, or better yet, integrate with MarketingCloud, to improve our outreach capabilities. **What problems is Blackthorn Events solving and how is that benefiting you?** Prior to Blackthorn Events, we had to manually update registrants to attendees. This slowed our work, caused more errors, and made our data analytics less accurate. We also had to custom build registration sites, which was time-consuming and expensive. Blackthorn Events has allowed us to scale up our Events team quickly, accurately, all while improving the attendee user experience. **Official Response from Okenna Oruche:** > Accurate attendee data, tailored visibility groups, and no more manual registration-to-attendee updates is a meaningful operational shift. Glad Blackthorn has been able to support that kind of scale. The Marketing Cloud integration request is noted and something we're keeping on our radar. Okenna Oruche Product Manager okenna@blackthorn.io ### 28. Great Tool, Even Better Customer Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 11, 2026 **What do you like best about Blackthorn Events?** Blackthorn Events has been a great tool for our team, but what really made the biggest difference overall was the level of support we received. The Blackthorn Onboarding Team was incredible, especially when it came to timely responses. It was clear how knowledgeable each team member was, and that expertise came through in every interaction. **What do you dislike about Blackthorn Events?** I wouldn’t say I dislike anything about Blackthorn Events, but I would like to see an RSVP decline option added in the future. **What problems is Blackthorn Events solving and how is that benefiting you?** We use Blackthorn Events to track RSVPs and send emails to our contacts. The Salesforce integration makes it quick and easy to manage this tracking, and it helps us stay organized when communicating with attendees. **Official Response from Okenna Oruche:** > The onboarding team will be glad to hear this. Knowledgeable and responsive is exactly the bar they hold themselves to, so it means a lot when that comes through in practice. The RSVP decline option is noted. Appreciate the enhancement request. Okenna Oruche Product Manager okenna@blackthorn.io ### 29. Blackthorn Events keeps you organized! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Public Relations and Communications | Mid-Market (51-1000 emp.) **Reviewed Date:** June 29, 2026 **What do you like best about Blackthorn Events?** It's helpful to have all of our events listed in one place, and it's nice to be able to jump back to see past event listing for reference. The integration with SalesForce is also helpful when sending mass emails to our constituents. **What do you dislike about Blackthorn Events?** The initial onboarding was difficult. Learning the system took more time than I had anticipated. I am over a year in, and am still sometimes reaching out for help. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn makes it easy for people to register for our events in a timely and efficient manor. **Official Response from Okenna Oruche:** > We're glad Blackthorn Events gives your team a central home for event listings, and that referencing past events and the Salesforce integration for mass emails have become part of your regular workflow. The onboarding feedback is fair, and we're actively working to shorten that learning curve. If you find things cumbersome as you continue using Blackthorn, please reach out to our support team for direction, and feel free to share that feedback with them directly. It gets surfaced to our development team for improvement. Okenna Oruche Product Manager okenna@blackthorn.io ### 30. Intuitive, Flexible Event Management for Universities **Rating:** 5.0/5.0 stars **Reviewed by:** Jackie W. | Senior Assistant Director, Business Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** I love how Blackthorn Events streamlines the registration process and makes it easy to create, customize, and manage events without the need for multiple tools. It's intuitive and flexible, which allows me to get it up and running quickly without a steep learning curve. I can build and customize events for different formats easily. The centralized data feature, especially through Salesforce, means I don't have to juggle different systems, which is a real plus. **What do you dislike about Blackthorn Events?** some areas of the navigation could be streamlined. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events streamlines the registration process, making it easy to create, customize, and manage events without multiple tools. Its intuitive design allows quick setup without a steep learning curve, and it centralizes data with Salesforce, eliminating the need to juggle different systems. **Official Response from Okenna Oruche:** > No steep learning curve and full Salesforce centralization without the tool-switching tax — that combination is hard to find, Jackie. We're currently leaning into making some UX adjustments to streamline navigation. Okenna Oruche Product Manager okenna@blackthorn.io ### 31. Fast Support and Reliable for High-Priority Tickets **Rating:** 5.0/5.0 stars **Reviewed by:** Bailey K. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2026 **What do you like best about Blackthorn Events?** I like how fast Blackthorn Events is with their support. Even if they don't know the answer immediately, they are quick to respond. I feel like their events platform is very fast and helps with all my tickets, especially when I need to solve high-priority tickets. They solve technical problems whenever I need help with Salesforce, which is crucial for me. I think they have a good platform with high-quality support. **What do you dislike about Blackthorn Events?** not much **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events solves technical problems I have with Salesforce and quickly addresses my support tickets, especially high priority ones. **Official Response from Okenna Oruche:** > Fast, reliable support on high-priority tickets is something we take seriously, Bailey. Really glad that's been your experience! Okenna Oruche Product Manager okenna@blackthorn.io ### 32. Powerful Attendee Reporting for Events **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** How many reports can be pulled after collecting data from attendees **What do you dislike about Blackthorn Events?** I’ve had trouble with the checkout. There’s no way to accept a donation without having to set it up as an Event Item Main ticket, and the same issue comes up with products. I also can’t find a way to require people to choose their sessions before they check out. On top of that, there’s no option to enter multiple codes at checkout. **What problems is Blackthorn Events solving and how is that benefiting you?** They respond quickly to the issues we raise, especially when critical action is needed. I also appreciate that they assess problems internally and use what they learn to improve the platform. **Official Response from Okenna Oruche:** > The checkout feedback is specific and worth taking seriously. Donations as a standalone option, session selection before checkout, and multiple code entry are all concrete gaps. If you're open to it, I'd love to connect directly to make sure these are captured properly. The depth of post-event reporting is one of those features that quietly earns its keep over time. Glad that's been useful. Okenna Oruche Product Manager okenna@blackthorn.io ### 33. Smooth and seamless online event creation and ticketing software. **Rating:** 5.0/5.0 stars **Reviewed by:** Elisa M. | Human Resource Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** April 12, 2026 **What do you like best about Blackthorn Events?** Our experience with the tool is out of this world.Anytime we create an event,we are able to market our event on all social media platforms hence having alot of attendees.Our attendees have been giving us very positive feedback concerning the tool how easy it has been for them to buy tickets online and with a very smooth payment procedures. **What do you dislike about Blackthorn Events?** We have no dislikes beacuse it has been good this far. **What problems is Blackthorn Events solving and how is that benefiting you?** A tool that offers us with a free trial. An easy to navigate through tool Easy event management. We were looking for something giving us value for our money. **Official Response from Okenna Oruche:** > Attendees praising the ticket buying and payment experience while your team drives reach across social media from one place is a great combination, Elisa. Really glad it's been working that way. Okenna Oruche Product Manager okenna@blackthorn.io ### 34. Easy to Use Once You Get the Hang of It **Rating:** 5.0/5.0 stars **Reviewed by:** Angie M. | Orthopedic Nurse Navigator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** Ease of use—once I got the hang of it, i like it **What do you dislike about Blackthorn Events?** It took me awhile to learn how to set up events. I had to reach out to someone within my organization that had more experience with the platform to help walk me through it. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events helps patients register for pre-surgical education classed that we provide virtually every week. **Official Response from Okenna Oruche:** > Getting patients registered for weekly virtual pre-surgical education classes without friction is exactly the kind of use case that matters, Angie. The initial learning curve and needing internal help to get started is something we hear and are actively working to reduce. Okenna Oruche Product Manager okenna@blackthorn.io ### 35. Great Product for Event Management! **Rating:** 5.0/5.0 stars **Reviewed by:** Jay T. | Salesforce Admin, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Blackthorn Events?** I like that it is so easy to created events and register attendees. **What do you dislike about Blackthorn Events?** Not much, maybe could use more features. **What problems is Blackthorn Events solving and how is that benefiting you?** We used it to replace another event management system. **Official Response from Katie Campbell:** > Thank you for the positive review, Jay! I'll make sure to pass on your kind words to our support team. If you have suggestions on how we can make it easier for new customers to find out about our many features, I'm all ears! Glad to hear the app is working well for you. You can reach me at katie.campbell@blackthorn.io (Director of Product) ### 36. Time-Saving Backend Processing for Registrations, Attendance & Reporting **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** February 12, 2026 **What do you like best about Blackthorn Events?** The backend processing—registration approvals, attendance tracking, and reporting—has saved a lot of time and reduced administrative work. **What do you dislike about Blackthorn Events?** The event web page builder didn’t deliver the level of control we were hoping for. When we tried using the iFrame on our website, we ran into awkward paging and display issues, so we ended up building our own branded pages and using only the Cart functionality, placing the Register button on our own pages. **What problems is Blackthorn Events solving and how is that benefiting you?** A large number of events can be managed far more efficiently than we could ever do manually. The company-wide visibility into current event statuses, registration numbers, and related details is a real time-saver and a strong driver for marketing. **Official Response from Michelle Petrel:** > Thanks for sharing your experience! We’re glad to hear Blackthorn Events is saving your team time through registration approvals, attendance tracking, and reporting, especially at the scale you’re managing. We appreciate the candid feedback on the event web page builder and iFrame experience. Design flexibility and display consistency are areas we’re actively working to improve, and insights like this help guide that work. In that vein, we have some exciting improvements coming to event building. If you’d like a sneak peek at what’s ahead, you can check out our latest updates here: https://community.blackthorn.io/s/product-release Thanks again for taking the time to leave a review. Michelle Petrel, Sr. Product Manager michelle.petrel@blackthorn.io ### 37. Quick, Easy Event Setup and Seamless Attendee Management **Rating:** 4.5/5.0 stars **Reviewed by:** Tawfiq W. | Senior Director, Graduate Admission, Small-Business (50 or fewer emp.) **Reviewed Date:** March 26, 2026 **What do you like best about Blackthorn Events?** Being able to quickly and easily set up events, contact prospective attendees, record registrations, send reminders and manage the event on the day **What do you dislike about Blackthorn Events?** The occasional Salesforce integration issues **What problems is Blackthorn Events solving and how is that benefiting you?** Organizing multiple events across different national and international regions and being able to track registrations. attendance numbers of the success of the events **Official Response from Okenna Oruche:** > Glad the setup and attendee management side has been working well across multiple regions, Tawfiq. The occasional Salesforce integration issues are worth looking into on our end. If anything specific comes up again, feel free to reach out. Okenna Oruche Product Manager okenna@blackthorn.io ### 38. Seamless Salesforce Integration with Real-Time, Unified Events and Database **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Mid-Market (51-1000 emp.) **Reviewed Date:** April 01, 2026 **What do you like best about Blackthorn Events?** It's embedded into Salesforce and allows me to work in one platform. The data is also updated in real-time, and can be connected back to a constituent's record. Having our database and events live in the same space is very helpful. **What do you dislike about Blackthorn Events?** The user experience (event page layout and navigation) needs updating for our users. They often find it difficult to fill out their registration forms. **What problems is Blackthorn Events solving and how is that benefiting you?** Keeping data and event information all in one spot - super helpful! **Official Response from Okenna Oruche:** > Having your database and events live in the same space with real-time updates tied directly to constituent records is a clean setup that pays off at scale. Registration form usability is something we're actively working on this spring and summer. If your users are running into specific friction points, we'd love to hear more. Okenna Oruche Product Manager okenna@blackthorn.io ### 39. A Complete, Feature-Rich Package for Event Organisation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Higher Education | Enterprise (> 1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Blackthorn Events?** A complete package with all the functions needed for proper event organisation. **What do you dislike about Blackthorn Events?** Like most apps of this size, it takes time to get familiar with the application and all of its features. I’m still learning my way around it. **What problems is Blackthorn Events solving and how is that benefiting you?** Event and attendee registration that ties directly to Salesforce objects. It blends seamlessly into our CRM and feels like a natural part of our workflow. **Official Response from Okenna Oruche:** > Getting fully comfortable with our application can take a bit of time, and that adjustment period is something new users often mention early on. We're really leaning into mitigating that. Once things click, though, having attendee registration tied directly to Salesforce objects tends to be the piece that stands out most. Hearing that it blends into your existing CRM workflow rather than sitting apart from it is exactly the kind of outcome we design toward, particularly for organizations managing this at scale in higher education. Okenna Oruche Product Manager okenna@blackthorn.io ### 40. Excellent customer service and flexibility in events management **Rating:** 4.5/5.0 stars **Reviewed by:** Lisa J. | Associate Director of Advancement Services, Enterprise (> 1000 emp.) **Reviewed Date:** August 07, 2025 **What do you like best about Blackthorn Events?** Blackthorn's flexibility in creating event experiences allows for early-bird pricing, different ticket types, multiple sessions, purchasing products in addition to registration, and even making donations in addition to registration. Check-in is a breeze for our events staff and allows for a stand-alone kiosk for especially busy events. Because it's an actual part of Salesforce rather than separate, we're able to take advantage of duplicate matching when registrations come in rather than merging duplicates afterwards. Customer Support is very helpful and it's easy to make an appointment for support. **What do you dislike about Blackthorn Events?** Some features we wish could be implemented faster: ability to make donations or buy product w/o a registration; custom form answer reporting. It would be nice to have an 'instant support' option rather than making an appointment. It would also be nice to have a regular meeting to discuss new features and let customers learn from each other; Blackthorn has just started using a Slack channel for this communication. **What problems is Blackthorn Events solving and how is that benefiting you?** When people register for events, we'd like to know whether they already exist in our system. Knowing that Jill-attendee is our Jill who graduated in 1993 from Special Education, we can now have more meaningful conversations with her about her time at our University, her donation habits, and current interests. **Official Response from Michelle Petrel:** > Hi Lisa, We’re thrilled that Blackthorn Events’ flexibility is helping you create great event experiences, from early-bird pricing to easy check-in with the power of being native in Salesforce. I’m also glad to hear customer support is making a difference. We’re biased but have to agree that they are fantastic! Thank you for providing specific feature feedback! I’m excited to share that form reporting is getting a glow-up this fall, so stay tuned. Donations without registration are definitely on our radar. While I don’t have a timeframe yet, your vote has been added. I appreciate the call-out for our new community Slack channel; it’s great to see customers connecting there! We’re always excited to explore new ways to deepen the community experience and I will add your meeting (perhaps AMA?) idea to our explorations. Thanks again for sharing your experience and helping us build a better Blackthorn! ### 41. Effortless Event Management with Seamless CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Joshua M. **Reviewed Date:** December 23, 2025 **What do you like best about Blackthorn Events?** I use Blackthorn Events to manage and support our SF-based event operations, including event setup, registration, tracking, and overall event management tied to our CRM. I like that Blackthorn Events reduces manual work and brings everything directly into Salesforce, avoiding disconnection and keeping everything centralized. The smart scheduler feature stands out because it makes scheduling sessions and managing event timing much easier while keeping everything organized directly in Salesforce. It simplifies scheduling, reduces conflicts, and keeps event timelines organized. The initial setup was very simple with excellent onboarding assistance that made it easy. **What do you dislike about Blackthorn Events?** Still early on in implementation. So far, so good. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events reduces manual work by centralizing event management directly in Salesforce, keeping everything connected and organized. **Official Response from Michelle Petrel:** > Hi Joshua, Thanks so much for the thoughtful review! It’s great to hear how Blackthorn Events is helping you centralize event setup, registration, tracking, and scheduling directly in Salesforce. Reducing manual work and keeping everything connected is exactly what we aim for. I’m especially glad to hear that Smart Scheduler has been a standout tool for you and that your initial setup was smooth. Our onboarding team puts a lot of care into setting teams up for success from day one, so it’s wonderful to hear that experience resonated. Thanks again for sharing your experience, and we’re excited to keep building alongside you as your implementation continues to take shape. Michelle, Sr. Product Manager michelle.petrel@blackthorn.io ### 42. Easy to Use with an Excellent Event Wizard **Rating:** 4.5/5.0 stars **Reviewed by:** Luis Manuel S. | Sales Events Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 23, 2025 **What do you like best about Blackthorn Events?** The basic functions are very easy to understand. I love the Event Wizard! I’d like the Event Wizard to have more features, even though it’s already very complete! **What do you dislike about Blackthorn Events?** I would really like it if changes to the app content could be locked and require a password to unlock and edit. **What problems is Blackthorn Events solving and how is that benefiting you?** It's helping me a lot to keep strict order and control over the applications of each of our events (who gets approved, who gets declined...) and to share this information quickly and easily with those who need it. **Official Response from Michelle Petrel:** > Hi Luis, Thanks so much for sharing your feedback! I’m glad to hear that the Event Wizard has been helpful and that Blackthorn Events makes it easier to stay organized and manage event applications. I also appreciate you taking the time to share ideas for improvement. Insights like yours help us continue to refine the experience and focus on what matters most to users like you. Thanks again for your thoughtful review and for being part of the Blackthorn community! michelle.petrel@blackthorn.io ### 43. Fantastic Onboarding **Rating:** 4.5/5.0 stars **Reviewed by:** Jacob B. | Data Services Director, Mid-Market (51-1000 emp.) **Reviewed Date:** November 21, 2022 **What do you like best about Blackthorn Events?** Blackthorn events is a very straightforward tool, it integrates well with Salesforce, and the onboarding process is simple and easy. **What do you dislike about Blackthorn Events?** Blackthorn has the feel of a relatively "young" platform. There are some enhancements needed around making look and feel changes to registration forms. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events is making registration simple and easy for our org with a very clean registration form. **Official Response from Chris Federspiel:** > Thank you Jacob! Would love to get your feedback on our new Event Wizard we're launching. It has an in-line editor for a new event UI, I think it'd help what what you're referencing. Mind emailing me? chris@blackthorn.io ### 44. Amazing event app, native to Salesforce **Rating:** 5.0/5.0 stars **Reviewed by:** Stefan K. | Director, Partnerships, Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Blackthorn Events?** We've been using Balckthorn for the past 3 year to register and welcome people to a 2000+ event every year. We've also used them to sell merchandise and overall we are incredibly satisfied with the platform. If you are a salesforce user than it's easy to use as it works in exactly the same way, even with integrations with other objects and the flows work really well as well. The customer service has been impeccable and I don't believer waiting more than 2 hours for a solution. In some cases, they were also happy to jump on a call and solve the issue on the spot. We use BT on an everyday basis as we approach our event and it's been also easy to implement as we have been using salesforce for the past 5 years. **What do you dislike about Blackthorn Events?** I wish their badge creation process was a bit more intricate and allowed for more custom designs so that we can add sponsors logo and don't need to use an out of app service. **What problems is Blackthorn Events solving and how is that benefiting you?** Through BT we register over 2000+ people and with the salesforce custom fields we can cater for any field we want and ask any questions we want to the attendees. **Official Response from Michelle Petrel:** > Thank you for this positive and thoughtful review. We’re so glad our fantastic support team has been responsive when you’ve needed us; that’s exactly what we aim for! We love hearing how Blackthorn Events supports your 2,000+ attendee event and fits so naturally into your Salesforce workflows, from registration to merchandise sales. And thank you for the note on badge customization - I’d love to hear more about your use case and explore how we can help. Feel free to reach out directly at michelle.petrel@blackthorn.io. -Michelle ### 45. The assistant and event generator your company should use. It is an amazing event planning and management software. **Rating:** 5.0/5.0 stars **Reviewed by:** Vicent M. | Sound Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2024 **What do you like best about Blackthorn Events?** I believe that customer service is much better and more accurate in resolving issues, they take care of each user's needs promptly and always with the best attitude. **What do you dislike about Blackthorn Events?** I don't think it could be any better, I now find the price of their services reasonable given the quality and performance of all their systems. **What problems is Blackthorn Events solving and how is that benefiting you?** with Blackthorn Events Products my company found a responsible and unique ally that allowed us to create and organize better events for our brand, completely improving the perception of our clients. **Official Response from Michelle Petrel:** > Hi Vincent, Thank you so much for updating your review and for the 5 stars! I’m especially glad to hear that our customer service team is hitting the mark. They’ll be thrilled to know their prompt answers and positive attitudes are standing out. It’s also fantastic to hear Blackthorn Events has become more than just software for your team, a true ally in creating events that elevate your brand and wow your clients. That’s the kind of partnership we love to celebrate! Thanks again for the kind words and for letting us be part of your events journey! -Michelle michelle.petrel@blackthorn.io ________________________________________ Hi Vincent! Thank you for your positive review. I'm so glad our app is helping you create and organize better events! I don't know the details of your contract, but we are about to announce some new pricing options. The new options may better address your needs, depending on current usage. Please reach out if you have suggestions for feature improvements: katie.campbell@blackthorn.io. ### 46. Excellent product for Event Management **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 12, 2025 **What do you like best about Blackthorn Events?** Being native to Salesforce, Blackthorn Events provides a seamless integration with our CRM, with endless options for customization. Support is solid, even if it takes slightly longer than one might hope. **What do you dislike about Blackthorn Events?** If you don't keep up with installing the new releases, you will encounter glitches here and there that can disrupt existing processes. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events allows us to provide reigstration pages for large numbers of Events, and the registrants' information is stored in Salesforce. We use this information to send automated emails, print nametags, create and sent invoices with Blackthorn Payments, and everything else. Blackthorn Events is central to our data architecture. **Official Response from Michelle Petrel:** > Hello! Thanks for the wonderful review. We’re glad Blackthorn Events’ Salesforce-native design is giving you the seamless integration and customization options you need, and it’s great to hear support has been helpful too. I understand that the need to update regularly can be inconvenient, especially when things are running smoothly otherwise. We’re always looking for ways to minimize disruption while still delivering important fixes and improvements; feedback like this helps keep it top of mind! It’s exciting to know Blackthorn Events is central to your data architecture and supports everything from automated emails to nametags, and invoices. Thanks for trusting us with your events! michelle.petrel@blackthorn.io ### 47. Review August 2025 **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Government Administration | Mid-Market (51-1000 emp.) **Reviewed Date:** January 11, 2022 **What do you like best about Blackthorn Events?** The user interface is very easy to use. Our community partners have no concerns with blackthorn and like how we run our registrations with the system. **What do you dislike about Blackthorn Events?** This may just be how we have it configured, but we are not able to mass approve or deny registrations. We have to click on each one separately. **What problems is Blackthorn Events solving and how is that benefiting you?** We are solving the issue of having a one stop shop for registering for events. The benefits are that people can see events and also view their event transcript in one place. **Official Response from Michelle Petrel:** > Hi there, Thanks so much for taking the time to update your review! It’s great to hear that Blackthorn Events continues to be easy for your team and community partners to use. The note about needing to click through approvals one by one is really helpful. We are currently investigating ways to make bulk actions more efficient so your input is very timely. If you’d ever like to share more details or ideas, feel free to reach out to me directly; I’d love to hear them! michelle.petrel@blackthorn.io _______________________________________________ Hi- Perhaps the technical screen was an error at the time? If it hasn't resolved, email me? Any other feedback? I'm chris@blackthorn.io (ceo/cofounder) if ever anything. ### 48. Blackthorn has been a game changer for our events **Rating:** 5.0/5.0 stars **Reviewed by:** Natasha T. | Senior Administrative Assistant and Field Building Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** January 06, 2025 **What do you like best about Blackthorn Events?** Blackthorn has made creating events 10x more efficient and effective in connecting with our attendees. We utilize this platform for all of our external events. Whenever I have had any concerns or errors (usually user errors) and I have had to reach out to customer support, they have always been fast to respond and excellent at helping me resolve the error. **What do you dislike about Blackthorn Events?** Some downsides are the current settings related to messaging. I would like to be able to setup an event, but choose from a list of internal users who is sending out the messages. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn Events has proven to be extremely helpful with registration of events. The creation of a landing page with details and registration forms makes it easy to be able to ask the questions needed from attendees and access the responses for planning. **Official Response from Michelle Petrel:** > Hi Natasha! Thank you for the 5 star review and the positive feedback for how Blackthorn Events has made your event management more efficient and effective. I have added your suggestion of being able to select the 'from' sender from a list to our enhancement ideas board. If you have any additional context or other product suggestions, please feel free to send them our way! michelle.petrel@blackthorn.io ### 49. Great Versatility and Responsive Support! **Rating:** 5.0/5.0 stars **Reviewed by:** Cedric Kim B. | Associate Director, Arts Access @ Columbia Alumni Association, Mid-Market (51-1000 emp.) **Reviewed Date:** April 18, 2025 **What do you like best about Blackthorn Events?** I've been using Blackthorn Events and Payments for several years now, and they have both proved to be invaluable in allowing me to build events and reporting that address my specific needs. And the service is great. Very detailed and responsive. **What do you dislike about Blackthorn Events?** There's a bit of a learning curve, but that's to be expected with most custom platforms of this sort these days. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn's customization is makes registration for our numerous, unique events much easier. **Official Response from Michelle Petrel:** > Thank you for this incredibly thoughtful review! We love to hear that Blackthorn Events and Payments have become such valuable tools in supporting your event and event reporting needs. And, we're especially glad to know our team’s responsiveness has stood out; that’s something we pride ourselves on! We appreciate you being part of the Blackthorn community! Best, Michelle Petrel michelle.petrel@blackthorn.io ### 50. In-depth, detailed platform for any level of event provider **Rating:** 5.0/5.0 stars **Reviewed by:** mike w. | Digital Marketing Manager, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2025 **What do you like best about Blackthorn Events?** What I like most about Blackthorn is the depth of their software, the ease of the user interface and the support teams that help you from start to finish. **What do you dislike about Blackthorn Events?** Downsides are the amount of effort it takes to integrate with Salesforce and the time frame it takes to do so. **What problems is Blackthorn Events solving and how is that benefiting you?** Blackthorn is solving our problem of integrating our events platform with Salesforce. The benefits for us is having our event listings, registrations and reporting all in one place. **Official Response from Michelle Petrel:** > Thank you so much for your thoughtful review! We're thrilled that you’re enjoying the depth of Blackthorn Events, our intuitive UI, and our dedicated support team—we love being part of your Event journey! We’re curious to learn more about your experience integrating with Salesforce. If you’d like to provide any insights, we’d love to hear them! Feel free to reach out to me directly at michelle.petrel@blackthorn.io—your feedback is appreciated. It’s fantastic to know that Blackthorn is making event management smoother for you. Thanks again for being a part of our community! ## Blackthorn Events Discussions - [How has Blackthorn Events improved your event management, and what features do you find most useful?](https://www.g2.com/discussions/how-has-blackthorn-events-improved-your-event-management-and-what-features-do-you-find-most-useful) - [What does Blackthorn Events do?](https://www.g2.com/discussions/what-does-blackthorn-events-do) - [What is the use of Blackthorn Events?](https://www.g2.com/discussions/what-is-the-use-of-blackthorn-events) - [What is Blackthorn events?](https://www.g2.com/discussions/what-is-blackthorn-events) - [What is Blackthorn app?](https://www.g2.com/discussions/what-is-blackthorn-app) - [View Blackthorn Events pricing details and edition comparison](https://www.g2.com/products/blackthorn-events/reviews?filters%5Bnps_score%5D%5B%5D=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+14%3A16%3A34+-0500&secure%5Bsession_id%5D=225d643c-a06f-4c95-ac1e-fefe43ccb74a&secure%5Btoken%5D=c44fdd8895e09410f6d710f25e894229f92fedfaecbd65c10d7441da0fc4879c&format=llm_user) ## Blackthorn Events Integrations - 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[Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## Blackthorn Events Features **Registration** - Event creation - User registration process - Payment processing - Mobile check-in - On-site tickets and registration - Online Registration - Visitor Registration - Visitor Registration - Multi-Event - Group Registration - Online Registration - Event Registration - Class Registration - Online Ticketing - Season Tickets - Electronic Payments **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Agentic AI - Salesforce AppExchange Apps** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Event Planning** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Decision Making **Marketing and Communications** - Event website creation - Email automation - Email customization - Contact list management - Social media promotion - Lead generation and retrieval - Guest List Management - Artist Management - Contract/License Management - Booking Management - Website Management - Attendee Management - Registration Management - Communication Management - Promotions Management - Event Management - Wait List Management - Marketing Automation - Badge Management - Support Ticket Management - Survey/Poll Management - Discount Management - Refund Management - Forms Management - Calendar Management - Venue Management - Customer Data Management - Attendance Management - Help Desk Management - Employee Management **Agentic AI - Event Registration & Ticketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Third-Party Integrations - Social Media Integration **Additional Functionality** - Barcode/Ticket Scanning - Activity Dashboard - Alerts/Notifications - Event Scheduling - Customizable Forms - Mobile Access - Drag & Drop - Reporting & Statistics - API - Surveys & Feedback - Event Ticketing - Customizable Templates - Confirmations/Reminders - AI Copilot - Customizable Reports - Customizable Branding - Real-Time Updates - Event Calendar - Floor Plans & Maps - Commenting/Notes - Event Tracking - Email Marketing - Gamification - Reporting/Analytics - Lead Capture - Badge Printing - Self Check-In/Check-Out - Data Import/Export - Seating Map - Offline Access - Real-Time Data - Multi-Language - Real-Time Notifications - Guest List Search - Attendee Profiles - Email Reminders - QR Codes - Attendee Segmentation - Engagement Tracking - Customizable Fields - Data Synchronization - Attendance Tracking - Data Security - CRM - Self Service Portal - Print-at-Home - Reserved Seating - Mobile Ticketing - Sales Reports - Point of Sale (POS) - Ticket Brokering - GDPR Compliance - Billing & Invoicing - Multi-Currency - Cross Selling Functionality - Kiosk Ticketing - Dynamic Pricing - Ticket Reservations **Event Operations** - Site selection - Supplier procurement - Hotel and transportation planning - Staff management - Budget management - Session scheduling - Speaker submissions - Exhibition management - Q&A Management - Badge Management - Meeting Management - Website Management - Registration Management - Discount Management - Survey/Poll Management - Sponsorship Management - Attendee Management - Feedback Management - Venue Management - Agenda Management - Speaker Management - Room Block Management - Volunteer Management - Calendar Management - Film Planning - Staff Scheduling - Event Scheduling - Vendor Management - Support Ticket Management - Credential Management - Attendance Management - Transportation Management **Attendee Engagement** - Event agendas and schedules - Floor plans / maps - Social media integrations - Attendee networking - Attendee surveys - Multi-Event - Third-Party Integrations **Platform** - Performance and reliability - Reporting and dashboards - API / integrations - Multiple event management - Third-Party Integrations - Real-Time Reporting - Activity Dashboard - For Virtual Events **Generative AI** - AI Text Generation - Generative AI - SMS Reminders **Agentic AI - Event Management Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Website Integration **Additional Functionality** - Event Calendar - Customizable Templates - AI Copilot - Customizable Forms - Private Chat - Drag & Drop - Barcode/Ticket Scanning - Multi-Language - Ticketing - Access Controls/Permissions - Alerts/Notifications - Transcripts - Mobile Access - Engagement Tracking - Customizable Reports - Customizable Branding - Email Marketing - Live Streaming - Presentation Streaming - Live Chat - Collaboration Tools - Email Templates - Reporting & Statistics - Screen Sharing - Recording - Real-Time Analytics - On-Demand Webcasting - Real-Time Notifications - Email Reminders - CRM - Lead Capture - Conferences/Conventions - Real-Time Data - Surveys & Feedback - Weddings/Parties - Audience Engagement - Access Control - Reporting/Analytics - Role-Based Permissions - Data Import/Export - Gamification - For Music Festivals - Real-Time Monitoring - Event Ticketing - For Film Festivals - Sales Trend Analysis - Real-Time Updates - Guest Accreditation - Customizable Fields - Mobile Alerts - Sales Reports - Activity Tracking - Personalization ## Top Blackthorn Events Alternatives - [Cvent Event Marketing & Management](https://www.g2.com/products/cvent-event-marketing-management/reviews) - 4.3/5.0 (2,234 reviews) - [Whova](https://www.g2.com/products/whova/reviews) - 4.8/5.0 (1,528 reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - 4.3/5.0 (911 reviews)