What I like the most about Blackpoint is that you always get someone on the phone fast when you need it. We have had Blackpoint lockout accounts in the middle of the night to protect against business email compromises. I can sleep better at night knowing we have Blackpoint to watch over us. Review collected by and hosted on G2.com.

I can't think of anything negative about their service. However, they need better swag. Review collected by and hosted on G2.com.

Blackpoints automation for threat detection and live answer is their best selling feature to us. I can always talk to a real person if needed to discuss. Review collected by and hosted on G2.com.

While Blackpoint is a great product I can see the pricing being a little expensive for some smaller firms. Review collected by and hosted on G2.com.

As a partner, the solution is easy to setup and configure. Once it is deployed it just gets on and does what you need.

You can rely on the SOC to notify you if there are any issues.

Support is available 24/7 if you have any issues with detections or need help with the platform.

The solution is feature rich and integrates with most relevant technologies. Review collected by and hosted on G2.com.

It is almost a set and forget so you, if your systems are good, you don't get any notification (which is great) but you might question if it is doing anything. Review collected by and hosted on G2.com.

Great to have them watching for us 24/7. Turn around time is very helpfull for us even during the work day but especially off hours. Deployment is fairly simple and generally has the nececary steps listed well with links. Review collected by and hosted on G2.com.

I think the website is pretty good overall but there are still some UI improvments that could be made to make use a bit more intuitive. Review collected by and hosted on G2.com.

Blackpoint Cyber consolidates all of the necessary security needs all in one place! From MDR to Dark Web Monitoring, you can ensure your clients are protected by one of the leading SOCs in the industry. It is a HUGE plus that everyone on the team is US based and even so, communication can be made around the clock. Review collected by and hosted on G2.com.

The only improvement for Blackpoint is to include more products. Adding EDR or DNS Filtering to your platform could take it to the next level. Review collected by and hosted on G2.com.

Black Point Cyber provides strong cybersecurity solutions, ver effective in addressing critical vulnerabilities and making sure comprehensive threat detection. Review collected by and hosted on G2.com.

BlackPoint Cyber offers strong solutions, but some may find the services costly, complex for smaller teams, and occasionally challenging to integrate or scale effectively. Review collected by and hosted on G2.com.

They do the hardcore SOC part so we can do the chill part Review collected by and hosted on G2.com.

Nothing I can think of so far. We've had them for half a year now. Review collected by and hosted on G2.com.

One of the things I like most about Blackpoint is the response time. Incidents have been actively responded to within minutes. The incident reports are also very thourough which is appreciated. Review collected by and hosted on G2.com.

Blackpoint is not the cheapest MDR on the market. Review collected by and hosted on G2.com.

Blackpoint Cyber has exceeded our expectations from sales, onboarding, and tech support. We actually have some Co-Managed clients that have said 'Blackpoint Cyber is the best security tool they have in their stack'. Review collected by and hosted on G2.com.

We haven't had any issues with Blackpoint Cyber. Review collected by and hosted on G2.com.

I really like how quickly we get a call when something suspicious occurs on an endpoint. Also, very quick and easy deployment. Review collected by and hosted on G2.com.

The web portal layout is not very intuitive . I sometimes have to navigate between 2 or 3 tabs in order to see events regarding blocked applications that I may want to allow. Review collected by and hosted on G2.com.