Very easy to get up and running.

Gives you peace of mind 24/7.

Works well for smaller/midsize MDR requirements. Review collected by and hosted on G2.com.

Team isn't always coordinated for normal meetings and agendas.

Not as indepth as things such as AW. Review collected by and hosted on G2.com.

One of the standout features of Blackpoint Cyber is their proactive approach to cybersecurity. Their expert team keeps a vigilant watch over our network, constantly monitoring for any signs of suspicious activity or potential threats. This level of vigilance is priceless, as it allows us to address issues before they escalate into full-blown security breaches. Knowing that they have our back gives us immense peace of mind.

The Blackpoint team makes implementation and iverall management a breeze. They also have an excellent partner support team to assist with any issue, question, or concern. The integrations into Office365 and other toolsets is a huge win. Review collected by and hosted on G2.com.

Their invoicing could use a revamp, which they are actively working on resolving with the input of their partners. Review collected by and hosted on G2.com.

The knowledge of the company is amazing and Technical Support is very helpful. A great number of features to help. Ease of Integration is explained well for each 3rd party applpication. Review collected by and hosted on G2.com.

Getting to know all the product lines can take a little bit on what you can use. Review collected by and hosted on G2.com.

There are so many things to like about Blackpoint. If I had to choose what I liked best, it would be their response time to any incidents. It's literally real time, as something is happening, they provide that immediate response and assign mitigation tasks to their partners. Review collected by and hosted on G2.com.

At this point I can honestly say there is nothing that we dislike about this platform. Review collected by and hosted on G2.com.

The response time. Most infractions are addressed and dealt within five minutes or less. Their SOC has a very knowlegeable, high skillset group of individuals. Review collected by and hosted on G2.com.

Only that it's hard to justify an additional security solution to existing customers. Nothing about the product itself. Review collected by and hosted on G2.com.

Follow up was quick and helpful. The whole team is made up of seasoned pros who know their mission and are well qequipped; their passion is worn on every sleeve in the company. Review collected by and hosted on G2.com.

I have to see any downsides, which is a great thing for a company that is keeping things secure. Review collected by and hosted on G2.com.

Partnering with Blackpoint allows my team to focus on their primary tasks. In order for our clients to meet compliance, and cyber security requirements we had a choice of building our own SOC or partnering with a SOC. We built the in infrastructure to provide EDR services and quickly learned how labor intensive managing a MDR really is. We vetted multiple MDR providers and decided to partner with Blackpoint Cyber and could not be happier. When a issue happens the Blackpoint Team contacts us very quickly. I also appreciate the notifications when a new threat is discovered in the wild even if our clients are not directly affected. Review collected by and hosted on G2.com.

I don't have any complaints with Blackpoint Cyber Review collected by and hosted on G2.com.

We really enjoy that the Blackpoint Cyber Cloud Response really helps us gain insight into protecting our clients M365 accounts and locking down them geographically to prevent attacks on them Review collected by and hosted on G2.com.

The one issue with BPC is that there is a lot of email alerts to go through to weed out the noise. Review collected by and hosted on G2.com.

The peace of mind knowing that my clients are being protected and monitored 24/7. Having access to a SOC is a game changer. Implementation is quick and easy. Review collected by and hosted on G2.com.

The pricepoint for Managed Detection & Response is prohibitive to some clients. Review collected by and hosted on G2.com.

Blackpoint is always monitoring my clients' networks. When a threat is discovered, they follow through to make sure the attack is stopped. Review collected by and hosted on G2.com.

I really have no negative comments. They are a full-service security firm. Review collected by and hosted on G2.com.