I think the tasks are set up in a great way - customizable, intuitive. We have explored other task module software and BlackLine has been the best. Our BlackLine CSM is helpful and responsive, as well as our Account Manager. Tasks are an easy win to keep track of close and make sure the team is aligned - it has also helped with transition of duties. We use tasks every day. Reconciliations are a bit more difficult to implement and you need better change management. I would also recommend an implementation partner to get the most out of the module. Review collected by and hosted on G2.com.
Templates require more training, but it makes sense as it is a more complex feature. It's not easy to pick up if you're not an accountant. I wish the alerts for tasks and recs were more customizable as well. Review collected by and hosted on G2.com.
