Verified User in Real Estate
AR
Verified User in Real Estate
Small-Business (50 or fewer emp.)
"Big BlackLine Fan"
5/5
What do you like best about BlackLine Financial Close Management?

I think the tasks are set up in a great way - customizable, intuitive. We have explored other task module software and BlackLine has been the best. Our BlackLine CSM is helpful and responsive, as well as our Account Manager. Tasks are an easy win to keep track of close and make sure the team is aligned - it has also helped with transition of duties. We use tasks every day. Reconciliations are a bit more difficult to implement and you need better change management. I would also recommend an implementation partner to get the most out of the module. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

Templates require more training, but it makes sense as it is a more complex feature. It's not easy to pick up if you're not an accountant. I wish the alerts for tasks and recs were more customizable as well. Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Mid-Market (51-1000 emp.)
"Streamlined and Organized Financial Processes"
4.5/5
What do you like best about BlackLine Financial Close Management?

The Blackline tools have helped tremendously with our control framework. It has become our primary source for documentation and approvals. It has also helped to transform the way our company operates. The system is very user friendly and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

From an admin standpoint I find it very difficult to understand all of the Blackline update e-mails. They aren't very specific to their customers setup and hard to tell if we need to actually do anything from an IT standpoint. I know this is a hard thing to fix but couldn't think of anything else to say. I'm not an IT person so when an e-mail comes from Blackline with all IT language it's hard for me to understand. Review collected by and hosted on G2.com.

salvika b.
SB
salvika b.
Financial Accountant
Small-Business (50 or fewer emp.)
"Financial close management"
5/5
What do you like best about BlackLine Financial Close Management?

We are now automating journals within blackline and that's really helping us save time Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

I think there should be a live help tool set up and also some trainings available to how to automate basic journals or create matching for banks Review collected by and hosted on G2.com.

Response from Jenn Mikitka of BlackLine Financial Close...

We're happy to hear that you found the trainings and presentations beneficial. Your feedback about the duration is noted, and we will strive to make improvements for a more comprehensive learning experience. Thanks!

TC
Tricia C.
F&A Senior Manager of Transformation and Process Systems
Enterprise (> 1000 emp.)
"Great, every module we have initiated has proven to provide significant benefits!"
5/5
What do you like best about BlackLine Financial Close Management?

Very user friendly!! The various modules work together to provide an efficient automated process! The system admin (from the business side) has the ability to make enhancements to workflows. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

Sometimes it is hard to find solutions in the community. The community has a tremendous amount of information, but if you are not sure what to search by, you may not find what you are looking for. Review collected by and hosted on G2.com.

AB
Andrew B.
Senior Digital Accountant
Mid-Market (51-1000 emp.)
"It can really do so much!"
5/5
What do you like best about BlackLine Financial Close Management?

There really are so many things that you can accomplish with BlackLine. Allows for easier account reconciliations, greater audit trail for journal entries, automated journals, data manipulation and matching. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

It can be hard at times to find a quick answer to a problem. They have amazing support, but sometimes you just want to find an answer right away. Review collected by and hosted on G2.com.

Response from Lexi Chabiniak of BlackLine Financial Close...

It's great to hear that BlackLine has helped automate your banking journal entries and account reconciliations! Thank you for taking the time to leave us a review!

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Blackline Boosts Reporting Visibility and Team Capacity"
4/5
What do you like best about BlackLine Financial Close Management?

Helps in reporting and more visibility. Creates more capacity and resource allocation. It helps me in learning more about the product and helps the team. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

I like everything about blackline. It's really great Review collected by and hosted on G2.com.

LW
Lisa W.
Director, Accounting
Mid-Market (51-1000 emp.)
"Making the Transition"
4.5/5
What do you like best about BlackLine Financial Close Management?

Nothing gets missed! We seem to have less and less time - the close window for month end feels like it is continually shortening, Financial Close Management helps you ensure that you don't missed anything! Everyone is subject to make a mistake, to miss something. The more tools that you have with Blackline, the better your closing process will be. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

This is probably a user problem, but honestly I would love to be able to more clearly see which legal entity that I am working in as we work on multiple. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Enterprise (> 1000 emp.)
"Auto-Matching Reconciliation Makes Sales-to-Cash Easy"
4.5/5
What do you like best about BlackLine Financial Close Management?

Reconciliation software being able to auto match sales 2 cash rec Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

The fidly way of being about to amend reporting when new revenue streams are coming into Review collected by and hosted on G2.com.

Verified User in Wholesale
AW
Verified User in Wholesale
Enterprise (> 1000 emp.)
"Over 70% auto reconciliation achieved"
4.5/5
What do you like best about BlackLine Financial Close Management?

We have achieved an outstanding milestone: over 70% auto reconciliation using the BlackLine Account Reconciliations product! This is a significant step forward in improving our efficiency. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

It should also have dedicated KPIs, dashboard(s) for system administrators to monitor all the jobs, interfaces, data imports etc. all at one place. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"I see how this can help things run smoother and faster, but I know I could use it better."
3.5/5
What do you like best about BlackLine Financial Close Management?

I love the transaction matching for bank reconciliations. The only issue I have is there seems to be problems getting everything loaded in correctly. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

The implementation has been a hassle and I am having a hard time getting some results. The parts that we have up and running works great but the others are taking some time to get up and running. Review collected by and hosted on G2.com.