CP
Carolyn (Cara) P.
Australian Payroll & Accounts Payable Manager
Enterprise (> 1000 emp.)
"Blackline Conference - Beyond the Black"
5/5
What do you like best about BlackLine Financial Close Management?

I am a user of Blackline that inherited the program when I started my current job and had little understanding of what it was and how to use it effectitively. After attending the conference Beyond the Black I now not only have a very good understanding of how to use Blackline effectively but I also know where I can further my knowledge and other opportunities where we could use Blackline. I wish I had attended the conference when I first started using Blackline as so much time has been wasted doing thing manually when I didn't have to. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

The only downfall I can think of is if you are unaware of how the system works you can't take full advantage of it. I don't know that this is a Blackline fault, more likely it is a failing of my company for not offering more effective training on the system when someone new starts. Review collected by and hosted on G2.com.

Response from Amy Kelly of BlackLine Financial Close...

Thank you for taking the time to provide a review. We're very happy to hear that BTB helped with maximizing your use of BlackLine and understanding what's possible. BTB is a great place to better understand BlackLine's potential. There are also webinars, training sessions and the BlackLine Optimization Academy that might help. You can find that information on our website, but you can also reach out to your Account Manager or customerconnect@blackline.com.

Verified User in Accounting
AA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Nice to Have all in one place"
4/5
What do you like best about BlackLine Financial Close Management?

I think the biggest facet that helps us is knowing there is a centralized location for the information. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

I dislike the fact that it is not as intuitive as the iphone. Review collected by and hosted on G2.com.

Verified User in Banking
EB
Verified User in Banking
Enterprise (> 1000 emp.)
"Account Recs hits a home run!"
4.5/5
What do you like best about BlackLine Financial Close Management?

Blackline really helped us to standardize our disparate account reconciliations and brought more transparency into the close process. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

Not a whole lot i don't like. I would like to see a different pricing model for matching, essentially have unlimited! Review collected by and hosted on G2.com.

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Additional time take to complete tasks withing blackline"
4/5
What do you like best about BlackLine Financial Close Management?

You know where everyone is at with tasks and see the status of close automatically. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

A task might be missed if approved, but preparer forgets. How is one sure the task was posted? Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"We are in an implementation phase and the benefits are useful."
4/5
What do you like best about BlackLine Financial Close Management?

The opportunity to automate manual work and save time so our business units can focus on other more demanding tasks. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

The inability to customize loads into the system. Such as data exports and accounts. Review collected by and hosted on G2.com.

RM
Ryan M.
Senior Accountant
Mid-Market (51-1000 emp.)
"Beyond the Black Conference 2024"
5/5
What do you like best about BlackLine Financial Close Management?

Although we do not utilize all the product offerings Blackline has, the few features we do use have been very intuitive and easy to implement. Tasks has enabled our organization to move away from the dated spreadsheet tracking and now have a centralized interface for all Finance & Accountings tasks. The dashboard gives ourselves and management a quick overview to see at any point where we stand in our financial close process.

Reconciliations has also been a great tool for centralizing all of our reconciliations and support for easy review and approval. Auditors will enjoy having all the necessary data in one location as well.

We only recently brought matching into our production environment and expect to use it for the upcoming month. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

As a system admin, navigating the menus and system preferences is a little daunting sometimes, but the search bar and support has been very helpful in finding what you need.

During implementation, we ran into issues with being unable to bring a lot of our settings and match rules over into the production environment once we got them setup the way we wanted. We found ourselves doing double work in some cases once we were informed that certain settings and features could not be automatically ported over to our production environment.

Overall, Blackline University is a robust offering with many helpful videos and articles to help navigate any issues you could encounter. Review collected by and hosted on G2.com.

Response from Amy Kelly of BlackLine Financial Close...

We're glad to hear that you find our product intuitive and easy to implement. We appreciate your feedback on the system preferences and match rules, and we're continuously working to improve the user experience. Thank you for your support and for choosing BlackLine.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Accounting Automation"
4.5/5
What do you like best about BlackLine Financial Close Management?

Ability to know where you are in the process and what is outstanding Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

Finding a balance between too many and too few alerts. Review collected by and hosted on G2.com.

Response from Amy Kelly of BlackLine Financial Close...

It's great to hear that BlackLine Financial Close Management is helping you with matching transactions, creating supporting items, and automating journal entries. We're committed to continuously enhancing our platform to meet your needs. Thank you for being a BlackLine customer!

Verified User in Manufacturing
UM
Verified User in Manufacturing
Enterprise (> 1000 emp.)
"Review of Task and Recon Modules for Financial Close Management"
5/5
What do you like best about BlackLine Financial Close Management?

Visibility and ease of use is desirable for quick decision making. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

Some system slowness when loading , this is being reveiwed by Blackline for assistnace in speeding up the load in our modules Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"Transaction Matching in Blackline"
4/5
What do you like best about BlackLine Financial Close Management?

The transaction matching function reduces hours of manual matching in Ecel Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

The import definition to bring in external data is not as flexible as we would like to make changes after the fact Review collected by and hosted on G2.com.

Response from Amy Kelly of BlackLine Financial Close...

Thank you for sharing your experience with the transaction matching function. We understand the importance of flexibility in import definitions and will take your feedback into account for future improvements. Thank you for being a BlackLine customer!

AJAY K.
AK
AJAY K.
Process Associate
Mid-Market (51-1000 emp.)
"Best Tool To Manage Account Receivables"
4.5/5
What do you like best about BlackLine Financial Close Management?

It is one of the best tool for the management of account Receivables. What I like most about BlackLine Financial Close Management is how it automates many of the tasks that typically take a lot of time, like reconciling accounts and closing books. This makes the whole process faster and less prone to errors. Another great thing is the visibility it provides—you can see the status of the close in real-time, which helps in keeping everything on track. Totally very useful to manage to account receivables. Review collected by and hosted on G2.com.

What do you dislike about BlackLine Financial Close Management?

There is no any particular reason for dislike the Blackline tool. because it is very simple in interface and easy to adopt and use daily. Review collected by and hosted on G2.com.

Response from Amy Kelly of BlackLine Financial Close...

We're thrilled to hear that you find BlackLine Financial Close Management to be one of the best tools for managing account receivables! The automation and real-time visibility are definitely some of the key features that our customers appreciate.