--- title: Tango Reviews meta_title: 'Tango Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 525 reviews by the users' company size, role or industry to find out how Tango works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 525 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Tango Reviews **Vendor:** Blackhawk Network **Category:** [Rewards and Incentives Software](https://www.g2.com/categories/rewards-and-incentives) **Average Rating:** 4.7/5.0 **Total Reviews:** 525 ## About Tango Trusted. Innovative. Unrivaled. With a single connection to BHN’s global payments platform, your business unlocks the world’s largest network of consumer branded payment solutions. Discover new ways to engage your customers, employees, and partners. Grow revenue. Increase loyalty. Incentivize your teams. ## Tango Pros & Cons **What users like:** - Users find Tango's **ease of use** remarkable, enabling hassle-free sending of gift cards and efficient task completion. (69 reviews) - Users appreciate the **responsive customer support** of Tango, making it easy to resolve issues and enhance satisfaction. (23 reviews) - Users appreciate the **easy sending** of gift cards with Tango, enjoying its user-friendly features and customizable options. (23 reviews) - Users find that Tango simplifies **gift card distribution** , making it easy to reward clients and participants efficiently. (23 reviews) - Users value the **incredible options** for employee recognition with Tango, making funding and transactions quick and simple. (20 reviews) - Users appreciate the **flexibility of Tango gift cards** , allowing recipients to choose their preferred rewards effortlessly. (16 reviews) - Easy Setup (15 reviews) - Customizability (12 reviews) - Quick Delivery (10 reviews) - Time-Saving (10 reviews) **What users dislike:** - Users experience a **learning curve** with Tango, finding initial setup and transactions to be a bit confusing. (8 reviews) - Users dislike the **credit card fees** , though ACH payments offer a fee-free alternative that’s easy to set up. (7 reviews) - Users feel that the **limited customization** options of Tango detract from personalizing their gift card experience. (6 reviews) - Users experience **slow delivery** and frustrating delays with funding and support, impacting overall satisfaction with Tango. (6 reviews) - Users face **reward system issues** with limited choices and difficulties in cancelling or retrieving funds from expired rewards. (5 reviews) - Users face challenges with **email issues** , particularly when managing bounced emails and reward cancellations, causing frustration. (4 reviews) - Users find the **geographical limitations** of Tango restrict gift card options outside major countries like the US and UK. (4 reviews) - Users face **gift card issues** such as limited reporting and restrictions on card denominations, affecting usability. (4 reviews) - Slow Loading (4 reviews) - Time-consuming (4 reviews) ## Tango Reviews ### 1. Simple Clean Interface **Rating:** 5.0/5.0 stars **Reviewed by:** Nicholas C. | Vice President Operations, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Tango?** The design is very intuitive. That makes it easy to get going. They integrate with 3rd parties, so I first used them with a different company focused on driver tracking and rewards. However, it was easy to see that Tango was powering the gift card delivery. When I had to set-up a new account for employee rewards across all employees, Tango was my first choice. Overall, I am very glad I already knew the name and enjoy how employees find the process so easy to use. They also have a nice selection of gift cards, so I have never had negative feedback from employees on options, even across 5 states. **What do you dislike about Tango?** There can be a problem with employees getting their award email caught in spam. I don't think that is a Tango issue, but users attribute that to Tango. One option to reduce this is to whitelist their domain. Additionally, while most of their interface is intuitive, it is harder to see the reward activity then I would prefer. You have to go a couple of levels deep on a view to see the change log for sending rewards and users claiming them. It is nice that the detail/audit trail is there, but I wish it was easier to find. **What problems is Tango solving and how is that benefiting you?** It makes it easy to send employee rewards in a fun way for them as well. ### 2. Employees enjoy choosing their giftcards! **Rating:** 5.0/5.0 stars **Reviewed by:** Paola L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** I've received nothing but positive feedback about the Tango cards we've sent to our employees. They enjoy being able to pick out their giftcards and decide the amounts they would like to apply to each. **What do you dislike about Tango?** Nothing to report at the moment, the feedback has been positive. **What problems is Tango solving and how is that benefiting you?** We implemented Tango as an incentive program to regard work anniversaries, now we are utilizing it as a reward for contests. ### 3. Great for stewardship **Rating:** 5.0/5.0 stars **Reviewed by:** Tommi P. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Tango?** I like that I can either select a gift card for a specific merchant, or a merchant category and let my recipient choose where to spend their gift. I work in nonprofit and use it for donor stewardship. If i'm having a coffee chat, I send the recipient a gift card a few days before. It's easy to use and I can see if their gift has been redeemed. **What do you dislike about Tango?** I haven't come across any problemmatic features, but I only use it for a very limited and basic service. **What problems is Tango solving and how is that benefiting you?** I work from home mostly, so I'm not always able to conduct in-person meetings with donors, board members, and other clients. Tango solves this by allowing me to send my meeting guest a gift card to purchase their own coffee or meal for our chat. It has been well received by everyone I've met with so far. ### 4. Perfect for Office Admins and Developers **Rating:** 5.0/5.0 stars **Reviewed by:** Austin H. | Director of Technology, Small-Business (50 or fewer emp.) **Reviewed Date:** October 10, 2023 **What do you like best about Tango?** The user interface is easy to navigate and you can easily send and view orders through it. Getting our account up and running was extremely quick, considering your account has to be approved by Tango for use. During setup, the on-boarding team was great to work with and quickly addressed any issues we had. There were no fees to setup, fund, or issue rewards from our account. From a developers perspective, we were able to have everything tested in the sandbox account and moved to production in less than 1 week. The documentation on their website is easy to understand and includes examples. **What do you dislike about Tango?** There isn't much to not like. The only thing that would make it easier for us is if there was the option to fund the account via ACH initiated on the Tango website. **What problems is Tango solving and how is that benefiting you?** Our administrative staff doesn't have to go to the store and order dozens of gift cards. We are able to programatically issue gift cards without having to deal with physical cards. ### 5. Easy to use, Huge impact **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah S. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** Tango is a fantastic tool for getting engagement with exisiting or new users. It's wildly simple to use, doesn't require ongoing subscription fees and is my favorite way to reward users for their input. The one time I had an issue, support was quick to reply which is hard to find these days! **What do you dislike about Tango?** Frankly, nothing. I've had zero issues. Implementation was easy, delivering the cards was easy, and my users love the ability to choose their own gift. **What problems is Tango solving and how is that benefiting you?** Getting engagement on social media is hard. Tango sets me above the competition by offering rewards that are flexible and easy to redeem. ### 6. Fantastic Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** October 01, 2024 **What do you like best about Tango?** Seamless process from kick-off to implementation and follow-ups after launch. Fantastic customer support throughout the integration as well. The platform itself has a great experience for the user. **What do you dislike about Tango?** Nothing! Our experience with tango was positive. **What problems is Tango solving and how is that benefiting you?** Providing rewards to our exisitng user base. ### 7. Great option for Employee Reward **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** August 29, 2024 **What do you like best about Tango?** Easy to use (sending and customizing email templates), employee satisfied with diversity of options to claim their gift card. **What do you dislike about Tango?** You can't get a itemized receipt and this is very hard to reconcile. I need to merge screenshots and this is stressing. **What problems is Tango solving and how is that benefiting you?** I don't need to ask employees what gift card they would like to get. ### 8. Easy and Great **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel L. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** Tango is a simple way to send rewards to employees. It's great that they can choose something that fits their needs, as opposed to us picking for them. **What do you dislike about Tango?** The website can be a bit clunky but it's not difficult. **What problems is Tango solving and how is that benefiting you?** Sending employee rewards without having to worry about what employees are interested in. ### 9. Really great for sending gift cards in bulk to clients or partners - easy to fund and customize. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** Flexibility on the part of the recipient to choose their vendor; lack of cost on our end to use the service, user-friendly interface for sending, easy to implement. customer support is also great. **What do you dislike about Tango?** I wish the reporting capabilities were a bit more sophisticated - when trying to check the status of how many cards from a bulk order were opened/redeemed, it's really hard to figure out. **What problems is Tango solving and how is that benefiting you?** We send incentives to our partners quarterly, and we need to be able to do so in bulk at varying price points ### 10. Best option instead of Amazon or Visa Gift Cards for our customer bae **Rating:** 5.0/5.0 stars **Reviewed by:** Emily T. | VP of Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Tango?** The best is the large selection of stores and retailers and charity institions that users can select from. And it can be applied to multiple locations, not just one. **What do you dislike about Tango?** Not a lot! I would just say limited access to marketing graphics to help explain to our customers what type of gift card they're receiving, but even then the Tango team has personally helped me out in creating those for our communication/marketing efforts. **What problems is Tango solving and how is that benefiting you?** It's eliminating the fees associated with issuing out other rewards/incentives. Like Visa who charges for each e-gift card we would sent out to a customer. It also allows our customers to put the money back towards a charity that they care about, or they can simply choose from dozens of other grocery stores or retailers if preferred. ### 11. Great option for corporate rewards **Rating:** 4.5/5.0 stars **Reviewed by:** Mitul S. | Technical Lead, Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** The best thing about tango card is inclusion of large number of well known and reputed brands in the list of redeemable options. **What do you dislike about Tango?** It does not offer Visa card or international gift cards with currency conversion option. **What problems is Tango solving and how is that benefiting you?** Corporate gifting options ### 12. Love this Service! **Rating:** 5.0/5.0 stars **Reviewed by:** Liz H. | General Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Tango?** I love this service, it makes it so easy for us to reward our community and promotes higher engagement! **What do you dislike about Tango?** Takes too long to input into the system! **What problems is Tango solving and how is that benefiting you?** Allows us to prevent having to go out and buy physical gift cards ### 13. So convenient for incentives **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** I like that you can easily fundthe account and pay people via email and track it. It's a great self service platform and comes in handy when you need to pay respondents for market research studies. Huge convenience for me and my team. **What do you dislike about Tango?** Not much - there are various payment options and many countries that support payment. Maybe only downside is the one off country the platform doesn't support. **What problems is Tango solving and how is that benefiting you?** Paying respondents outside of traditional vendor recruitment. ### 14. Love the Service **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle O. | Office Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** Tango is a flexible option to reward our employees! And they never expire! **What do you dislike about Tango?** I wish there was a way to get a report of unused gift cards **What problems is Tango solving and how is that benefiting you?** Gives people lots of choices Email delivery ### 15. Easy to use, Great for work functions! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Banking | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Tango?** I love how simple it is. It is straight forward in what I can choose or is available to me. I can save paper since they can be emailed. I have never had to reach out to customer service for anything as of yet. They have multiple options based on food or drink(such as coffee) to choose from. Email function works fine and everyone seems to recieve them in a timely manner (about 1 day turnaround at most depending on how many you are sending at once). There is an easy function to see past orders and just click a button to resend the email, allowing for changes to the email before resending as well (which is great should something have been missed). I have used and purcahsed multiple Tango cards for different work events, giveaways, or just employee recognition from other staff. **What do you dislike about Tango?** It would be great if you could copy and paste multiple email addresses to send to for the same card and amount with message. Amazon allows this when selecting a gift card then it changes the total based of the number of email addresses. Not a dislike but maybe an idea for a more efficient approach. This woul dalso lead to less charges all at once/ multiple invoices. **What problems is Tango solving and how is that benefiting you?** The ability to send an E-gift card saving time to have to pick up a gift card somewhere then mail it. Having it in one place helps out a lot for a bigger company. ### 16. TangoCard has helped streamline our incentive program **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Tango?** I have used TangoCard to manage my company's incentive program for the past 3 years. Over that time, we have been able to automate a lot of it using TangoCard's API and now it's a super seamless process. Their customer support team has been amazing to work with and their product is very easy to use. **What do you dislike about Tango?** I wish the bulk upload feature would automatically convert currencies. I have to Google each individual conversion manually before uploading. It's a pretty mundane process, but I only have to do it for manual orders. They also don't offer reward links for Japan or China, which I feel like are pretty important currencies to have. **What problems is Tango solving and how is that benefiting you?** We conduct win-loss interviews and Tango helps us offer gift cards to people we interview all over the world. We've been able to integrate it with our internal system so orders are placed automatically and it's made it a super seamless process. ### 17. So easy and fast **Rating:** 5.0/5.0 stars **Reviewed by:** Julie B. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** The support I received from the tango team was outstanding. I've never received assistance like that so quickly. They truly went above and beyond to make sure I had what I needed. **What do you dislike about Tango?** It did not give instructions on how to add other countries I had to contact tango **What problems is Tango solving and how is that benefiting you?** It helped me to send gift cards for the holidays to our customers that live in other countries ### 18. Easy to use system and great rewards! **Rating:** 5.0/5.0 stars **Reviewed by:** Dan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** The system is so easy to use and customers love it! **What do you dislike about Tango?** Fee for funding with credit card is the only downside. **What problems is Tango solving and how is that benefiting you?** Easy to distrbute gift cards ### 19. Makes recognizing employees and gifts to customers easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Jodi E. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** How easy it is and that the employees and cusotmers get to choose their gift card. **What do you dislike about Tango?** Nothing. It is so much better than doing this manually. **What problems is Tango solving and how is that benefiting you?** I was going to stores and buying cards. I couldn't make eveyrone happy with the cards I was buying. So now they get to pick what the want and I don't have to go anywhere! ### 20. Easy to use! **Rating:** 5.0/5.0 stars **Reviewed by:** Emma T. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Tango?** I find the user experience easy to use especially when it comes to building templates and sending gift cards to an upload list of users. We have also had great experiences with our Tango rep. **What do you dislike about Tango?** I wish there was most customization allowed for the email tempaltes to really personalize based on our company brand guidelines. **What problems is Tango solving and how is that benefiting you?** Tango is helping us pay out our users who have received a gift card by claiming certain products in our app. We also use Tango to pay out our users for referrals to our app. Tango solves the problem of building our own gift card payout incentive. ### 21. Easy way for me to thank prospects for taking my call. **Rating:** 4.5/5.0 stars **Reviewed by:** Heather T. | Affinity Program Marketing & Sales Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** Tango is impressively easy and intuitive to use. I really appreciate the ability to white label/customize. **What do you dislike about Tango?** I can't think of any downsides, really! Tango has been a great new tool in my toolkit. **What problems is Tango solving and how is that benefiting you?** Showing appreciation is one of our company values, and I was looking for a way to thank prospects for speaking with me. Tango solves that problem. ### 22. Simple and easy **Rating:** 5.0/5.0 stars **Reviewed by:** Rachel H. | Executive Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Tango?** Our company pays random people if they happen to find bugs in our software/on the website and they convey it to us. They can be all over the world as we have somewhat of a wide reach. With that said - it's not always easy to find a way to pay them. Tango made it so simple. **What do you dislike about Tango?** Not much downside. Sometimes it takes a little longer for the purchase to process, but not unreasonably long. **What problems is Tango solving and how is that benefiting you?** It's finding a way to payout the random individuals. Also - it's a way to give out small rewards to our employees for winning trivia and such. ### 23. Easy to use and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Tango?** Before Tango, our company was using physical gift cards and handing them out in-person. The best thing about Tango is being able to send digital gift cards remotely. The process is very simple, only takes a few minutes, and has saved us from our previous administrative nightmare. You can also customize the email which is a huge bonus. Our employees love the vast selection of gift cards they can choose from. **What do you dislike about Tango?** I have no dislikes about Tango. I have not experienced any issues with the entire process. **What problems is Tango solving and how is that benefiting you?** Tango is helping us distribute gift card rewards to our employees, which they receive as an incentive for participating in Wellness programming. Tango is also helping us keep record of any rewards given for taxing purposes. It is benefiting us from an administratie standpoint to be able to do everything digitally. ### 24. Wide Variety of Global Options, However, Limited Inventory **Rating:** 4.0/5.0 stars **Reviewed by:** Sam L. | Head of Growth, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Tango?** TangoCard has a large variety of reward vendors around the world and are constantly adding more. Additionally, their support is helpful and replies in a reasonable time. **What do you dislike about Tango?** Sometimes the reward runs out and we can no longer offer to our customer - especially some big ones like Amazon in some countries. Wish this didn't happen. Additionally, their API doesn't allow for us to know when these rewards are turned back on. Making us have to do this manually via engineering efforts. **What problems is Tango solving and how is that benefiting you?** TangoCard allows us to provide gift cards and donations to the companies that use us for employee recognition and rewards. ### 25. Super easy way to pay participants! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Enterprise (> 1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about Tango?** I love Tango gift cards as a solution for incentives for market research! It's super easy to use and great for respondents to maintain agency over their incentives **What do you dislike about Tango?** I do sometimes wish the participants were directed more to Tango as opposed to the study recruiters/researchers, but I understand that's more on the participant! **What problems is Tango solving and how is that benefiting you?** Compensating consumers for market researchers ### 26. Great options + easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Architecture & Planning | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Tango?** We love giving our employees options for their rewards. The portal is easy to use for recipients and the customer service has been great. As an Admin, our rep has been great to work with also. Very responsive to questions and helpful! **What do you dislike about Tango?** As an Admin, I have noticed that the site changes frequently so some things I have to double check a bit more. You can easily pull the rewards from the wrong account if you have several accounts to send the reward (it's not easily noticeable what account you are in while ordering). I wish that recipients could build up the funds from different rewards received but all rewards are separate links they receive. **What problems is Tango solving and how is that benefiting you?** Giving employees options for their rewards. It also helps me send out several rewards/bonuses at one time. Bulk upload is great!! ### 27. Using Tango rewards program without issue for over a year **Rating:** 5.0/5.0 stars **Reviewed by:** Amor A. | Technical Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2023 **What do you like best about Tango?** Great interface. I can send gift cards quickly in our rewards program and focus on core business. I reached out to them with a question to approve using one of their marketing images, and they responded quickly. **What do you dislike about Tango?** It would be nice to customize the background color of the rewards email to match our company color. But they include our logo so not really a big deal! **What problems is Tango solving and how is that benefiting you?** Sending gift card rewards by email to facilitate engagement in our business. ### 28. Revolutionized Gifting in 2023 **Rating:** 5.0/5.0 stars **Reviewed by:** Jooliana K. | Director of Client Development, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Tango?** I love that there are 200+ stores for gift recipients to choose from, first of all. Also, I love that there is electronic and plastic gifting. Finally, I like that you can customize the message and also they have wonderful reporting for accounting. Also, as a consumer, I had an issue with my gift card and the Tango team followed up to solve the issue until it was fixed. **What do you dislike about Tango?** Nothing really. The fee is not very high for the value of the product. **What problems is Tango solving and how is that benefiting you?** The flexibility for gift recipients to choose a gift card that they love! ### 29. Quick and Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Kelly H. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Tango?** The people are really great! The ease in sending out the gift cards is great. I have had folks really excited about getting the gift cards. It really helps out with our celebrating our team members. We use ours for celebrating out team members birthdays. So we use it at least monthly. it is so very easy to use and learning it was a breeze. **What do you dislike about Tango?** Downside is that you can't schedule when the email is delivered. That so far is the only downside. **What problems is Tango solving and how is that benefiting you?** At this time, we are not having any problems. ### 30. Tango is where it's at! **Rating:** 5.0/5.0 stars **Reviewed by:** Shawn B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Tango?** Ever have a difficult time trying to get that perfecrt gift for someone? Tango fits the bill as the recipient can choose what they want for the dollar amount you give them. It's easy as 1, 2, 3! **What do you dislike about Tango?** What would you dislike? Tango makes it so easy to give gifts to others whether it be friends and family or businesses that you want to reward. **What problems is Tango solving and how is that benefiting you?** Tango allows me to supply rewards to customers that have helped me or family/friends that I cannot come up with a proper gift. ### 31. Administrator **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** I like how easy it is to use. Also, the recipients can choose whatever incentives they would like. **What do you dislike about Tango?** I think it works great! I don't have any issues with it. **What problems is Tango solving and how is that benefiting you?** Tango is solving the issue of deciding which reward to purchase, this way recipients can choose. ### 32. An Actual Life-Saver! **Rating:** 5.0/5.0 stars **Reviewed by:** Natalie D. | Enterprise (> 1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Tango?** it is so easy to send bulk gift cards in almost no time at all and very easy to track when they have been delivered/opened/clicked **What do you dislike about Tango?** I have not found anything to be a downfall about this service **What problems is Tango solving and how is that benefiting you?** I used to have to purchase gift cards individually and mail them to people's houses. We have a lot of business restrictions which made it so difficult to complete this task. It used to take me hours to send 100 gift cards, I can do that task now in about 5 minutes with Tango ### 33. A great tool for my company's referral program! **Rating:** 5.0/5.0 stars **Reviewed by:** Caroline K. | Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Tango?** Super easy to use, gift card options are endless. Was able to set up our profile in minutes and send out our first reward. **What do you dislike about Tango?** Nothing comes to mind :) I truly like every feature Tango offers! **What problems is Tango solving and how is that benefiting you?** We wanted to offer an incentive reward for having companies refer us. We previously mailed out physical checks, but that was an outdated and overwhelming process. So, we decided to automate this process and give our referring clients the ability to choose a gift card of their choice! A win win for everyone. ### 34. Tango has been a user-friendly gift card solution for my team. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Tango?** My team originally started working with Tango because of the ability to seamlessly integrate with Qualtrics, our survey platform, and it did not disappoint. After the intitial set up, it takes a few minutes to add a new incentive to a survey. Beyond this, Tango has a straightforward user interface on the backend that allows you to send gift cards in bulk and troubleshoot distribution issues (e.g., resend gift cards, confirm deliverty) and other departments in our organization have started using the tool. **What do you dislike about Tango?** The only pain point I've had while using the platform is the ease and clarity of how to fund the account. **What problems is Tango solving and how is that benefiting you?** We use Tango to distribute incentives for online surveys completed by our clients, both for program evaluation and research purposes. ### 35. Quick support and easy UI **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** The user interface, the ability to bulk upload, fast customer support response. **What do you dislike about Tango?** Search options on previous orders do not seem to work as intended, at times. **What problems is Tango solving and how is that benefiting you?** I have not brought recent problems to Tango so this question is N/A for me. ### 36. Streamlining Referral Rewards: Tango Delivers Seamless Experience and Happy Clients **Rating:** 5.0/5.0 stars **Reviewed by:** Ram B. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Tango?** My clients love Tango's easy gift card selection and my ability to create professional emails. It's user-friendly, easy to implement, and has excellent customer support. I use it daily in my business **What do you dislike about Tango?** I wish Tango could send automatic reminders when someone forgets to redeem their gift card. Not sure this can be easily integrated to my CRM **What problems is Tango solving and how is that benefiting you?** Rewarding clients digitally and giving the power to choose a gift cards client like most, Also wide selection of gift cards are great ### 37. Simple Upload and Tracking, But Need Physical Cards and Better Tracking of Failed Delivery **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Tango?** The robust offering of gift cards for a wide selection of major retailers in many countries and currencies, and the ability to upload in bulk is a good offering that is convenient. **What do you dislike about Tango?** The offering of Visa and Mastercard in their catalogue is misleading - the amount of information needed from our company to provide those options was so burdensome and invasive (requiring an incredibly high level of personal information from our finance and executive team) that we are not able to offer those. Additionally, they are digital gift cards only while we have many individuals who would prefer physical copies, particularly of the Visa and Mastercard which used to be offered. Also - when using an API where individuals can redeem rewards in our system for these gift cards, if we run into a funding issue in the account or any kind of glitch, Tango doesn't hold the email of the individual that attempted to redeem. This means that I can see that many attempts were made, the amounts, and an order number, but I have no way of knowing who attempted - I cannot reach out to them to apologize, I can't do anything to address or correct the issue. I simply have to hope that they notice, that they either attempt again or reach out, and that they don't become so upset that it causes attrition. **What problems is Tango solving and how is that benefiting you?** We are able to offer our members rapid redemption via an API where they can select, from our platform, that they want a Tango card and rapidly select the specific type from the cataglogue. We don't have to fulfill the gift cards, the volume and frequency can be high without a lot of engagement on my team's side, and members have a wide variety of options from major retailers across the world so they are usually satisfied with the selection. ### 38. Great so far, no issues. **Rating:** 4.5/5.0 stars **Reviewed by:** Rachael W. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** Easy to use. Service support members are quick to respond. **What do you dislike about Tango?** More options to use rewards. Longer amount of text to explain why rewards are given. **What problems is Tango solving and how is that benefiting you?** Solving the issues of giving gifts to team members. ### 39. Best solution for rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Utilities | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** Seamless use, easy to fund, instant delivery **What do you dislike about Tango?** Nothing! Its amazing. No issues at all. Love it! **What problems is Tango solving and how is that benefiting you?** We have employees in five different locations and this makes a seamless experience no matter the location. ### 40. Tango is a great product for companies to send their employees a gift! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** Very easy to use and the cards never expire **What do you dislike about Tango?** its not a dislike but the downside is that if someone leaves and never cashes in we cannot recoup those funds. **What problems is Tango solving and how is that benefiting you?** Spending wellness dollars ### 41. Best Program to use **Rating:** 5.0/5.0 stars **Reviewed by:** Gigi B. | Enterprise (> 1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** Easy to use, perfect for sending a quick gift. **What do you dislike about Tango?** Entering the verification code every time you log in. **What problems is Tango solving and how is that benefiting you?** Tango is helping us to quickly and effectively distribute rewards to our residents. ### 42. Easy option for sending gift cards **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Business Supplies and Equipment | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** Easily integrates into Sales Force. Easy to use! **What do you dislike about Tango?** I think communication of new functionality within Tango could be better **What problems is Tango solving and how is that benefiting you?** Tracking gift card sends and connecting them directly to leads ### 43. Easy to use and amazing team to help implement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2023 **What do you like best about Tango?** Tango has a vast catalog that allows us to expand our assortment throughout the US and world. Every step of the onboarding process has been simple with a team of people to help us along the way. Any questions were answered incredibly quickly. **What do you dislike about Tango?** So far I haven't seen anything major. Having high level data on the interface would be fantastic. Such as which cards are top sellers, how many have you sold this month, this year, etc. **What problems is Tango solving and how is that benefiting you?** Tango is helping us send gift cards to recipients globally. Our clients use us for many different purposes and with Tango we'll be able to expand our assortment adding cards almost anywhere we get a request. ### 44. Easy way to manage gift cards **Rating:** 5.0/5.0 stars **Reviewed by:** Sarah B. | Marketing Specialist, Marketing and Advertising, Enterprise (> 1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about Tango?** Allows recipients many options for where to get a gift card from. Easily customizable for business **What do you dislike about Tango?** I haven't found something where you can upload all names and emails from Excel rather than type them in individually. **What problems is Tango solving and how is that benefiting you?** Originally tried to get gift cards directly from Starbucks. This was terrible and didn't work. This offers much more flexibility. Plus, if users don't cash in their cards, you can "re-gift" them to another email address. ### 45. Great Product! **Rating:** 5.0/5.0 stars **Reviewed by:** Erin C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Tango?** Tango is very easy to use and a great way to send rewards easily and quickly! My winners love having the MANY choices on gift cards. And I like being able to see if the reward has been redeemed! **What do you dislike about Tango?** The only thing I can think of is, I am not sure what the email that sends the winner their reward, looks like or waht that email address is. **What problems is Tango solving and how is that benefiting you?** None at the moment ### 46. Easiest way to make as many people happy. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** April 04, 2024 **What do you like best about Tango?** One-stop shopping for rewards for a variety of staff members **What do you dislike about Tango?** I wish I could use several templates in 1 order. **What problems is Tango solving and how is that benefiting you?** Easy reward and recognitions. ### 47. Easy to Use & Excellent Selection of Reward Categories **Rating:** 5.0/5.0 stars **Reviewed by:** Tim R. | Accounting Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 18, 2023 **What do you like best about Tango?** I love that the solution is designed in a user friendly manner & I can receive / send digital gift cards with ease. **What do you dislike about Tango?** Nothing really, there's a few admin reports that could be helpful, but I think the end user experience is very well thought-out. **What problems is Tango solving and how is that benefiting you?** Making it easy to reward team members when they go above & beyond their job duties to help the team accomplish our goals. ### 48. Tango is great **Rating:** 5.0/5.0 stars **Reviewed by:** nicole H. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 02, 2024 **What do you like best about Tango?** I love using tango for giftcards for my employees **What do you dislike about Tango?** nothing I love the platform and its easy to use **What problems is Tango solving and how is that benefiting you?** rewards for my employees ### 49. Best option for sending gift cards **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2023 **What do you like best about Tango?** Easy to use platform with custom sending templates, amazing customer support and best practices for when to use gift cards. **What do you dislike about Tango?** The only downfall is the check out - this is a pro and a con; once you have all the folks in the basket it's easy for me to forget to "check out". However, this is also a pro as you can go back to revise any errors before it's sent. **What problems is Tango solving and how is that benefiting you?** We have may use cases with Tango; this includes customer gifts, employee gifts, and program incentives. We do not use this for any cold out bound activities. ### 50. Tango is easy to use, great support, with a good selection of gift cards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2023 **What do you like best about Tango?** The APIs are quite straightforward and the onboarding team was very responsive and supportive. The process to getting set up, testing, funding the account, etc. was clearly defined and fairly quick **What do you dislike about Tango?** Their gift card selection is great in major countries like the US, UK, and Canada, but I would like an expanded set of options in India and the Philippines for example. **What problems is Tango solving and how is that benefiting you?** Creating gift cards for our platform users ## Tango Discussions - [What is the email address to someone that can solve problems and cares about making the company better?](https://www.g2.com/discussions/31886-what-is-the-email-address-to-someone-that-can-solve-problems-and-cares-about-making-the-company-better) - 2 comments, 1 upvote - [Do Tango cards expire?](https://www.g2.com/discussions/do-tango-cards-expire) - 2 comments - [What's a Tango gift card?](https://www.g2.com/discussions/what-s-a-tango-gift-card) - 1 comment - [View Tango pricing details and edition comparison](https://www.g2.com/products/blackhawk-network-tango/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+10%3A45%3A49+-0500&secure%5Bsession_id%5D=8078cae4-53ee-4ea9-bec8-4e4861c8040b&secure%5Btoken%5D=34464ee95ee165cc72c961ec226615765172e0887ce48ac035e56c756b60758e&format=llm_user) ## Tango Integrations - [Halight LMS](https://www.g2.com/products/halight-lms/reviews) ## Tango Features **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance ## Top Tango Alternatives - [Tremendous](https://www.g2.com/products/tremendous/reviews) - 4.8/5.0 (1,233 reviews) - [Giftogram](https://www.g2.com/products/giftogram/reviews) - 4.8/5.0 (1,894 reviews) - [Giftbit](https://www.g2.com/products/giftbit/reviews) - 4.5/5.0 (14 reviews)