--- title: Tango Reviews meta_title: 'Tango Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 525 reviews by the users' company size, role or industry to find out how Tango works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 525 scale: '5' date_modified: '2026-08-04' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Tango Reviews **Vendor:** Blackhawk Network **Category:** [Rewards and Incentives Software](https://www.g2.com/categories/rewards-and-incentives) **Average Rating:** 4.7/5.0 **Total Reviews:** 525 ## About Tango Trusted. Innovative. Unrivaled. With a single connection to BHN’s global payments platform, your business unlocks the world’s largest network of consumer branded payment solutions. Discover new ways to engage your customers, employees, and partners. Grow revenue. Increase loyalty. Incentivize your teams. ## Tango Pros & Cons **What users like:** - Users find Tango's **ease of use** remarkable, enabling hassle-free sending of gift cards and efficient task completion. (69 reviews) - Users appreciate the **responsive customer support** of Tango, making it easy to resolve issues and enhance satisfaction. (23 reviews) - Users appreciate the **easy sending** of gift cards with Tango, enjoying its user-friendly features and customizable options. (23 reviews) - Users find that Tango simplifies **gift card distribution** , making it easy to reward clients and participants efficiently. (23 reviews) - Users value the **incredible options** for employee recognition with Tango, making funding and transactions quick and simple. (20 reviews) - Users appreciate the **flexibility of Tango gift cards** , allowing recipients to choose their preferred rewards effortlessly. (16 reviews) - Easy Setup (15 reviews) - Customizability (12 reviews) - Quick Delivery (10 reviews) - Time-Saving (10 reviews) **What users dislike:** - Users experience a **learning curve** with Tango, finding initial setup and transactions to be a bit confusing. (8 reviews) - Users dislike the **credit card fees** , though ACH payments offer a fee-free alternative that’s easy to set up. (7 reviews) - Users feel that the **limited customization** options of Tango detract from personalizing their gift card experience. (6 reviews) - Users experience **slow delivery** and frustrating delays with funding and support, impacting overall satisfaction with Tango. (6 reviews) - Users face **reward system issues** with limited choices and difficulties in cancelling or retrieving funds from expired rewards. (5 reviews) - Users face challenges with **email issues** , particularly when managing bounced emails and reward cancellations, causing frustration. (4 reviews) - Users find the **geographical limitations** of Tango restrict gift card options outside major countries like the US and UK. (4 reviews) - Users face **gift card issues** such as limited reporting and restrictions on card denominations, affecting usability. (4 reviews) - Slow Loading (4 reviews) - Time-consuming (4 reviews) ## Tango Reviews ### 1. great Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Broadcast Media | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2022 **What do you like best about Tango?** It has been easy to send payments to our panelists. **What do you dislike about Tango?** The ability for our panelists to combine their reward links would be ideal. **What problems is Tango solving and how is that benefiting you?** Ease of compensating a large number of panelists. ### 2. Simple, meaningful rewards for employees and clients **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer M. | Senior Workplace Experience Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Tango?** It's so easy to use TangoCard's platform **What do you dislike about Tango?** Some people find gift cards impersonal.. **What problems is Tango solving and how is that benefiting you?** employee recognition, client appreciation ### 3. Tango card experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2022 **What do you like best about Tango?** Variety of incentives and relative ease to use. **What do you dislike about Tango?** Not all email template text were translated. Lack of email sends analytics, only on individual level, which is time consuming to check on bulk sends. **What problems is Tango solving and how is that benefiting you?** Bulk distribution of incentives ### 4. Is easy to use and very straightforward. I've never run into issues when using Tango **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Tango?** How easy to use is. I've only needed to check our training a little bit, and I already knew everything I needed to start sending incentives with Tango! **What do you dislike about Tango?** I really can't think of something I dislike about Tango from the top of my mind. **What problems is Tango solving and how is that benefiting you?** Tango is THE tool we use when we need to send incentives to survey participants ### 5. Multiple options to choose from **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 13, 2022 **What do you like best about Tango?** Various gift card options. Detailed instructions on how to redeem your gift card **What do you dislike about Tango?** A lot of problems with Visa gift card options. Visa gift cards are hard to redeem compared to other gift cards available there. **What problems is Tango solving and how is that benefiting you?** We use the Tango gift card provider to reimburse our users and there are a lot of countries that Tango covers ### 6. Tango Card is user friendly on both ends of the platform, easy to use and appreciated by users. **Rating:** 4.5/5.0 stars **Reviewed by:** Mann S. | Assistant to Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 09, 2022 **What do you like best about Tango?** Ease of use, number of options for participants. **What do you dislike about Tango?** Email templates are a bit cumbersome. Would like to be able to choose a single vendor if needed. **What problems is Tango solving and how is that benefiting you?** Tango Card makes it possible to easily distribute participant incentives ### 7. Super simple system for reaching participants **Rating:** 5.0/5.0 stars **Reviewed by:** Liz V. | Learning and Measurement Intern, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Tango?** Loved the ease of use and interface and how quickly we were able to implement. **What do you dislike about Tango?** Troubleshooting gift card delivery to recipients **What problems is Tango solving and how is that benefiting you?** Sending gift cards to focus group participants ### 8. Easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Tango?** Tango has saved so many man hours in that we used to have to purchase physical cards at our corporate office then mail them to the coaches for distribution. **What do you dislike about Tango?** Some of our participants prefer physical cards like we used to not the physical card option via Tango **What problems is Tango solving and how is that benefiting you?** Saving man hours, increased mileage/gas costs of employees, complete time saver ### 9. It has been a solid experience overall **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Tango?** The variety of gift cards for each region and quick customer support. **What do you dislike about Tango?** Lack of reporting and the lack of ability to set up stop-gaps on your own account. **What problems is Tango solving and how is that benefiting you?** Providing real value to our users which helps build credibility, trust, and brand loyalty. ### 10. Lots of rewards options to choose form **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** August 11, 2022 **What do you like best about Tango?** The number of options in gift cards especially in the US, **What do you dislike about Tango?** It would be nice if they increase the number of countries with rewards. We need to have rewards in Vietnam for one of our largest customers. **What problems is Tango solving and how is that benefiting you?** -- ### 11. Best platform with many redemption option in different countries **Rating:** 5.0/5.0 stars **Reviewed by:** Umang B. | Operation manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Tango?** Vouchers of multiple denominations and quick delivery. Easy to use and pull vouchers. Redemption details are easily available. Secure platform. **What do you dislike about Tango?** Add more countries with more redemption option **Recommendations to others considering Tango:** Ease of access **What problems is Tango solving and how is that benefiting you?** Vouchers of all categories food, travel and shopping ### 12. Tango for the win! **Rating:** 4.5/5.0 stars **Reviewed by:** Dan F. | President, Research Suite, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Tango?** I like the gift card options, the support the world-class support they consistently provide. **What do you dislike about Tango?** Nothing comes to mind. I'm a satisfied customer. **What problems is Tango solving and how is that benefiting you?** We rely on Tango to fulfill our rewards offered in our platform. ### 13. easy to use. provide great instructions for usage. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Market Research | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Tango?** I like the customer service that is available if needed **What do you dislike about Tango?** I've not found anything I dislike as everything has always worked well. **What problems is Tango solving and how is that benefiting you?** It's not solving any problems - rather it is providing a service. ### 14. Sufficient for gift card needs, but the administrative platform needs work. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Tango?** The variety of options available--good selection. **What do you dislike about Tango?** The Rewards Genius platform is unweidly. **What problems is Tango solving and how is that benefiting you?** Automating gift card rewards for referral/loyalty programs on behalf of some of our customers. ### 15. Great Company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Staffing and Recruiting | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Tango?** Multiple countries, Reward Links and customer service **What do you dislike about Tango?** Cant resend multiple ordes at once which takes time. **What problems is Tango solving and how is that benefiting you?** Helping our company provide great discounts and multiple countries ### 16. Easy to use and the employees love it **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** August 03, 2022 **What do you like best about Tango?** Ease of use, variety and no expiration dates **What do you dislike about Tango?** The templates can be a little confusing. **What problems is Tango solving and how is that benefiting you?** Using Tango has helped with remote employee rewards. ### 17. Tango's review **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Tango?** Authenticity, Professionalism and Customer-centric. The consultant I've talked to confidently provided me with the best resolution which made me happy and satisfied. **What do you dislike about Tango?** Longer wait time or email responses 5 business days max to respond **Recommendations to others considering Tango:** n.a **What problems is Tango solving and how is that benefiting you?** Sending the email on behalf of the customers to request reward reactivations. ### 18. Amazing Rewards Program **Rating:** 5.0/5.0 stars **Reviewed by:** Barbara C. | Owner, Enterprise (> 1000 emp.) **Reviewed Date:** January 04, 2022 **What do you like best about Tango?** Tango Card makes incentivizing rewards fast and easy. **What do you dislike about Tango?** I wish they didn't charge 3.5% for using a credit card for funding. **What problems is Tango solving and how is that benefiting you?** I can easily gift rewards to others without the hassle of buying gift cards directly from individual retailer websites. ### 19. Best employee engagement booster! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2022 **What do you like best about Tango?** Employees can choose their own gift card **What do you dislike about Tango?** At this moment nothing! It is great!!!!! **What problems is Tango solving and how is that benefiting you?** Employee engagement has gone up! This has allowed our organization the ability to spread recognition throughout our 9 locations! ### 20. Super easy to use and great for employee rewards! **Rating:** 5.0/5.0 stars **Reviewed by:** Nikki M. | HR Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2021 **What do you like best about Tango?** Tango offers a wide variety of options to choose from. Employees appreciate receiving rewards via Tango so that they may choose which gift card they prefer. **What do you dislike about Tango?** Nothing so far. I was able to create various templates to send for employee rewards such as Employee of the Month and Referral Bonus. **What problems is Tango solving and how is that benefiting you?** This is a way to ensure my employees receive the reward THEY want. ### 21. Easy redeeming rewards **Rating:** 4.0/5.0 stars **Reviewed by:** Mohammed N. | Group Financial Accountant, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Tango?** Sending and redeeming rewards is easy with Tango Card and the customer support is commendable. **What do you dislike about Tango?** The only thing is that It's not so flexible when it comes to adding balance. **Recommendations to others considering Tango:** Tango card is so useful and flexible, Go for it! **What problems is Tango solving and how is that benefiting you?** Tango provides an option to the user to choose the reward according to their preference and no expiry date. ### 22. Review for Tango Card **Rating:** 5.0/5.0 stars **Reviewed by:** Jonathan L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2020 **Describe the project or task Tango helped with:** We were looking for a robust rewards program to integrate with our platform. We integrated Tango Card within a few weeks with no issues at all and our subscribers had access to almost 100 brand retailers to redeem their rewards with. The Tango Card platform was very easy to integrate from a web and mobile perspective and we leveraged their SDKs and APIs to deliver exactly what we were looking to do. **What do you like best about Tango?** The integration process was very simple and well documented. The technical support team was and continues to be amazing as partners, and they continue to make product and feature upgrades quarter after quarter. The dashboard is very easy to use as well as the data points that they offer provide a lot of visibility into the likes and preferences of our subscribers. **What do you dislike about Tango?** Nothing to complain about at this time as our experience with them has been great since we started. **Recommendations to others considering Tango:** Look at their list of customers, compare their feature set with the other candidates, and understand the brands that they have in their portfolio. Their integration documents are very digestible and easy to follow resulting in a short integration process and timeline. **What problems is Tango solving and how is that benefiting you?** User engagement, a robust and scalable rewards platform that we didn't have to build from scratch, and the authentication and flexibility of their platform has been really good for us. ### 23. Fastest and most effective way of rewarding users for their time and loyalty. **Rating:** 4.5/5.0 stars **Reviewed by:** Dr. Ravindra P. | Associate Professor, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2020 **Describe the project or task Tango helped with:** Tango Card helped our Institution in providing incentives and rewards to the attendees and participants of various activities that mainly includes Academic activities, Cultural and Social Club activities and some competitions. Tango Card helped us in sending the rewards quickly right into the email of the winners and/or participants. Tango Card let's use choose gift cards from many of the popular brands and also allows us to send a Choice Card(Reward Link) to the recipients, so that they can choose their gift cards as per their wish. **What do you like best about Tango?** Best things about Tango Card is that it provides us the freedom to choose rewards(eGift Cards) from variety of big brands including Amazon. Reward Genius by Tango Card allows us to send Reward Link which is kind of a Choice Card, which lets the recipients choose gift cards. So, while sending a gift card, we can either choose gift cards by ourselves or let our users choose their gifts as per their wishes. While selecting gift cards, we can filter them on the basis of country, currency and category(Gift Card, Donation, Cash value) which simplifies the selection of gift cards. Also, we can customize the email templates to add personalized messages and our brand logo very easily while sending out gift cards. From the rewards catalog of Tango Card, we can also choose a Prepaid Debit Card which works exactly as a real Debit Card. This Prepaid Debit Card can be selected for free as a Virtual Card and for a fee of 3$ as a Physical Card. Tango Card also allows us to send gift cards in bulk using Blast Rewards, the bulk orders are usually completed within 24 hours. **What do you dislike about Tango?** Few things to dislike about Tango Card are unavailability of Live Support and slow response of Customer Support Team. We cannot reward cards. Also, the Prepaid Debit Cards are hard to redeem, they can't be cashed out. So far, I didn't encounter any major drawbacks with Tango Card other than the above mentioned problems. **What problems is Tango solving and how is that benefiting you?** Our organization has seen that offering a Gift card as an incentive really attracts a huge number of loyal and active participants for any kind of activity. So, we used Tango Card to offer incentives to attendees and participants for taking part in various activities within our organization like Academic activities, Cultural and Social Club activities, competitions etc. Tango Card simplifies the selection of gift cards with its reward catalog and helps in sending the gift cards to the recipient's email inbox immediately. We are also using Tango Card for rewarding the employees, professors, students and other staff for their good performance and loyalty in the Institution. We have once used the bulk sending of Gift Cards using Tango Card and seen that the bulk order was completed in less than 24 hours, speeding and simplifying our work. ### 24. Tango Card offers many eGift Cards and Visa/MasterCard to reward people as incentives. **Rating:** 4.5/5.0 stars **Reviewed by:** Archna S. | Special Correspondent, Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2020 **Describe the project or task Tango helped with:** Tango Card helped my company, Punjab Kesari to reward its readers in the form of giveaways of eGift cards of various brands and prepaid Visa/MasterCard Debit Cards. Tango Card allows our users to choose eGift Cards of brands like Amazon, Flipkart etc in India very easily and quickly. **What do you like best about Tango?** Tango Card offers eGift Cards of various big brands like Amazon, Flipkart, Starbucks etc. Tango Card offers eGift Cards of all amounts like 5$,10$,15$ etc. Tango Card delivers eGift Cards along with the instructions on how to use them, immediately to the recipient's email address allowing him to redeem it very quickly and easily. Tango Card offers prepaid Debit Cards which are usually Visa cards, but they provide MasterCard in India. These prepaid Debit Cards are immediately delivered and ready to be used by assigning Card Holder's Name, Address, Contact Email and Contact Mobile Number on the cards. All the transactions with these cards are available to be viewed by the cardholders so that they can keep a track on their spendings. Prepaid Digital Solutions, a site where all these cards are stored is very secured and requires email verification each time when Cardholders try to login. **What do you dislike about Tango?** The prepaid Debit Cards are hard to be spent in India. There are very few sites and stores which accept the prepaid Cards provided by Tango Card. If by chance there is an unauthorized use of a user's prepaid Debit Card, it takes too long to resolve a dispute with a transaction and get the amount of money reimbursed. **What problems is Tango solving and how is that benefiting you?** Tango Card is helping in conducting giveaways to our news readers by gifting them with eGift Cards and Visa prepaid Cards of any specific amount. Tango Card delivers the eGift Cards immediately right to the user's email address and has detailed information on how to use them. Tango Card's services are always available, 24*7. The cost of using Tango Card is also affordable. ### 25. Horrible Customer Support **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** December 04, 2020 **Describe the project or task Tango helped with:** Provide gift cards as incentive to employees **What do you like best about Tango?** Easy to set up email distribution of gift cards to employees. **What do you dislike about Tango?** Very poor customer service. Employees did not receive gift cards and could not speak with any customer support about how to receive gift card **What problems is Tango solving and how is that benefiting you?** Incentive to reward employees for completing challenging work. ### 26. Incentivizing remotely, safely, quickly! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** November 07, 2019 **Describe the project or task Tango helped with:** Clients and Participants of our projects who receive the actual tango card love the options of selecting a card as their incentive. My job is of adding funds to our files has never been easy enough since we've started using Tango. We incentive our employees too with E-cards especially during the holidays. It easy because I dont have pass physical cards out and confirmations and verification is made easy. So I can't complain! **What do you like best about Tango?** It's safe to use. I've never had any real complaints with Tango.We can track who given the incentive and download any necessary documents. People again love that we can provide options and it can work not only with clients but also with our own customers. **What do you dislike about Tango?** It does have limited card options, but so far I had haven't alot of people complain over free cards. Again it's safer than cash and easy to manage in terms of tracking this data of incentives. **Recommendations to others considering Tango:** If you ever need technical support with any administration issues, tango support Staff are well versed and really helpful. I think I had to wait a few minutes which is not as bad. I think I said this before, but the feedback ive gotten back from clients and even our own employees, they love it. they love selection, it much more safe than using cash. **What problems is Tango solving and how is that benefiting you?** Tracking and verification can be done with simple clicks and maneuvers, you cant much more organized with using tango. We have budget and Tango allows us to manage that budget within the specification. I really like the support too that I get from tango. ### 27. Life Made simpler with TANGO Services ❤ **Rating:** 4.5/5.0 stars **Reviewed by:** Divakar R. | Mentor, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2019 **Describe the project or task Tango helped with:** It helped me share my gift rewards to all my delightful people who are in network with me and i would love its integrated features which helped me ease my work on the long run. It helps me prioritize and manage huge deals of work without a hassle. Truly a huge thanks to all the team members who worked on this project which makes our work easier and satisfied. Thank you All **What do you like best about Tango?** Tango card makes my life ma work simple & Intuitive. It offers me a satisfaction and reliable solution. Biggest of all its automated process helps me save time in the long run.Its capabilities are important for every global business and I highly recommend this for everyone do check it out... **What do you dislike about Tango?** There is a heavy transnational charges which could be reduced, also i expect few more features to be added in the future, like integration of various plugins to enhance the user experience, And apart from that i don't think there is much con. **Recommendations to others considering Tango:** If you are looking out for a ease of management in gifting or redemption services then i would definitely go blind for this service as this offers one of the best experience. **What problems is Tango solving and how is that benefiting you?** We use it as a token of love for people who are part of my network. This helps us to establish a very good relationship also gave us a boost in contacts and networks for the longer run. ### 28. One of the best ways of Rewarding for Remote Jobs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Entertainment | Small-Business (50 or fewer emp.) **Reviewed Date:** September 11, 2019 **Describe the project or task Tango helped with:** I generally get Tango Card for remote jobs I do for many websites and I love it. Also, I use Tango Cards when giving other users the work I want them to do and in return I give them Tango Cards accordingly. **What do you like best about Tango?** Tango Card is easy to use and doesn't require a lot of technical knowledge. Tango Cards can be used to get an e-gift card or a Virtual Visa card which can be used as a Debit card on many platforms. Tango cards services are fast and convenient. When I used Tango Cards to reward the users for doing my work, I found that using Tango Card is really easy and also the users get satisfied of it. Tango Cards provides virtual MasterCard as well because in some countries, MasterCard is more preferred over the Visa card and Tango Cards takes care of it by giving a suitable card from prepiaddigitalsoultions.com . The Virtual card given by them has a Transaction section where you can have a look at all the transactions made by the card. **What do you dislike about Tango?** There are many drawbacks of Tango Cards like their customer support is very bad. Last time, I lost 10$ from one of my Virtual MasterCard given by Tango Card, maybe someone stole it because I can see a transaction which was not made by me, I informed about the whole incident to the Tango Cards support team but they never replied. Also, the Virtual Cards can be exchanged for cash and are accepted in very less places which makes it much harder to get the most of it. **What problems is Tango solving and how is that benefiting you?** I prefer Tango Cards as my reward option whenever I do a remote job because it is much more featured than any other incentive management system out there. I generally redeem my Tango Cards reward as Virtual MasterCard or Visa Card and it is really nice option in my opinion. I get all the details of the cards like the card number, expiry, cvv and pin. I also use Tango Card when I reward someone for the work they have done for me. ### 29. Easy payment method for clients or participants **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2019 **Describe the project or task Tango helped with:** There’s options to choose type of payments from and this increases the chances of having more people becoming attracted to surveys. They can choose from food to other retail shops. People love panera bakery as reward, I mean who doesn’t like food! **What do you like best about Tango?** It’s easy to use not only administrators or users of the card. It’s cost effective. Attracts more people to our surveys. Simple copy and paste options for the users. Easy to manage in the background, such sending out payment. Tango allows you stay within your budget, there’s way to manage funds as well. Customer service is efficient! **What do you dislike about Tango?** It’s rare to find participants who know what tango is, sometimes they think it’s fake. But we have methods to explaining the payment process! **Recommendations to others considering Tango:** You can customize a note when sending out the card, which makes the experience more personal. Even though, a lot of people have heard of tango, the freedom to choose their type of reward makes people excited and willing to try it. **What problems is Tango solving and how is that benefiting you?** Participant Payment made easy, safe, and effective! Both parties are happy with the freedom of choice in reward. There’s many options to choose from when you use tango and people love it! The freedom of choice. ### 30. Easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2019 **Describe the project or task Tango helped with:** We provide gift cards as incentives to our users. Tango Card makes this easy to do. **What do you like best about Tango?** It streamlines the process for distributing gift cards to our users. Very simple to use. **What do you dislike about Tango?** I wish money could just be put into the account directly without having to be approved. Sometimes we run out of money very quickly and then our users are waiting on gift cards. Also don't like how I need to have a code texted to me every. time. I. log. in. It slows my workflow down. **What problems is Tango solving and how is that benefiting you?** We are able to use them for all our gift card needs so we don't have to worry about manually reimbursing people, ### 31. Tango Card make it easy to have virtual prepaid cards **Rating:** 4.5/5.0 stars **Reviewed by:** Elizabeth M. | Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2019 **Describe the project or task Tango helped with:** Tango Card has enabled ua to ease money incentives where we offer via the virtual cards that they offer us a favorable cost. **What do you like best about Tango?** I like that Tango Card ease the way we offer incentives to clients in our corporation. Also, Tango Card has all the features that allows me to track the statement online where I only use my card number and CVV to login to the wallet. **What do you dislike about Tango?** The way Tango Card has poor customer support. **Recommendations to others considering Tango:** I would recommend Tango Card to all those folks who want to make it easy to pay goods and services online at ease with virtual prepaid cards. **What problems is Tango solving and how is that benefiting you?** Save time while looking for card statements. Allows us to reward customers with incentives that are equal regardless of geographical location. ### 32. Tango Card makes life easier **Rating:** 5.0/5.0 stars **Reviewed by:** Amy M. | Senior Buyer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 02, 2015 **Describe the project or task Tango helped with:** We use Tango Card in a number of ways; Blast Rewards, Bulk code files and most recently the Rewards Genius Platform. We use these products in marketing and loyalty campaigns and they are our go to for rewards. **What do you like best about Tango?** What I like most about Tango card is that it takes a lot of the work off of my plate. The fact that they fulfill and handle customer service issues is huge for us. We've never had any issues with anything that we've done with them whether it's purchasing codes and having them sent to us or uploading an order for them to send to recipients. They've been helpful with so many additional things such as brand guidelines and approvals. Sonia and Elliott are always there to help in every situation! **What do you dislike about Tango?** Honestly, nothing. Everything we've done with Tango has been fantastic! **Recommendations to others considering Tango:** Highly recommended the products are amazing, the team is extremely helpful and supportive. **What problems is Tango solving and how is that benefiting you?** One of our biggest issues was fulfillment, for us it was very manual and time consuming and Tango fixed that. By fulfilling for us, it has opened up a lot more time on our end to concentrate on other things. ### 33. Ongoing Rewards Program **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2019 **Describe the project or task Tango helped with:** We use Tango Card to fulfill gift card orders. We use gift cards to incentivize marketing campaigns to drive user-generate content. **What do you like best about Tango?** We're in a comfortable routine with the service at this point. Everything runs smoothly and routinely. The rewards catalog they offer is pretty extensive. The new admin portal helped us consolidate down from using three of their products down to a single tool. This saves headaches with our accounting team when it came to keeping all of this disparate accounts funded. The new portal allows us to carry out the same functions while funding only a single account. **What do you dislike about Tango?** We leverage the API, which in our use case, makes it limiting for some rewards. The amounts we're allowed to set for various gift cards can also be limiting. ### 34. Great way to send gift cards **Rating:** 5.0/5.0 stars **Reviewed by:** Ohad D. | HR, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2018 **Describe the project or task Tango helped with:** We use tango gift card for customer rewards **What do you like best about Tango?** fast and easy way to multiple send gift cards **What do you dislike about Tango?** Wish there was more accesses to data eg which gift card are chooses the most and what and when cards are redeemed **Recommendations to others considering Tango:** yes ### 35. Works well **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.) **Reviewed Date:** April 29, 2019 **Describe the project or task Tango helped with:** Tango Card helped us to provide a customized gift card solution as an employee incentive. **What do you like best about Tango?** Ability to tailor the cards to a "travel theme" that we wanted. **What do you dislike about Tango?** All good, good follow up service as well. **What problems is Tango solving and how is that benefiting you?** Alternative employee incentives ### 36. Make giving gift cards easy with Tango Card **Rating:** 5.0/5.0 stars **Reviewed by:** Ray L. | VP of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 04, 2017 **Describe the project or task Tango helped with:** Part of our customer advocacy program to reward customers. **What do you like best about Tango?** We use Tango card with Influitive and I love being able to award gift cards with the click of a button. **What do you dislike about Tango?** There have been times when gift cards couldn't be delivered, but the Tango Card support helped worked through those issues. **Recommendations to others considering Tango:** Get it to make gift giving a lot easier. **What problems is Tango solving and how is that benefiting you?** Make giving gift cards easier without having to order gift cards from individual sites. I love the catalog of stores that Tango card has and keeps adding. Everyone loves Amazon gift cards, but those can get kind of boring if that's all you offer. ### 37. The best incentive platform for employees **Rating:** 5.0/5.0 stars **Reviewed by:** Cesar R. | Administrador de sistemas UNIX, Enterprise (> 1000 emp.) **Reviewed Date:** May 11, 2018 **Describe the project or task Tango helped with:** Basically I was on the digital platform of Cloudinary City and some of the rewards were paid on Tango cards. Very good experience **What do you like best about Tango?** Your wide possibilities of changing gift cards **What do you dislike about Tango?** Nothing at all. Everything on this platform seems very good to me. ### 38. Amazing Solution to Help Busy Marketers **Rating:** 4.5/5.0 stars **Reviewed by:** Kevin L. | Senior Manager, Customer Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2017 **What do you like best about Tango?** I've used tango card now at 3 different companies helping with customer rewards and fulfillments. I can tell you from personal experience that Tango card is a HUGE time saver. In the past I've had to always fulfill rewards manually through going to local markets that sold physical gift cards and then online to sites like giftcardmall.com and found that the process was very cumbersome and difficult. Thanks to tango, all I need to do is submit an excel sheet and their team takes care of all the work. **What do you dislike about Tango?** It would be great to have more options for types of rewards in the future. **Recommendations to others considering Tango:** If you're looking for an easy to use solution to help you save time and resources, use tango card for your rewards fulfillment. **What problems is Tango solving and how is that benefiting you?** At Marketo we've implemented tango card in a number of programs ranging from customer advocacy, employee engagement and internal rewards and spiffs for contests run. ### 39. Much easier than managing physical or digital gift cards. **Rating:** 4.5/5.0 stars **Reviewed by:** Amanda L. | Senior Customer Engagement Professional, Internet, Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2017 **Describe the project or task Tango helped with:** It's a great feature for sending or giving gift cards to customers. I like that it's also a great touch point with us to our customers following an event. **What do you like best about Tango?** It's super easy to do and it gives customers choices in what gift cards they want. **What do you dislike about Tango?** I don't like that if you pay with a credit card you have to pay the fees so it requires me to pay with a check. That's just a hassle. **What problems is Tango solving and how is that benefiting you?** We use it as a thank you for customers who attend sessions we present at conferences. ### 40. Tango kills it. **Rating:** 5.0/5.0 stars **Reviewed by:** Omosuyii A. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2018 **Describe the project or task Tango helped with:** We recently began looking at a way to reward clients who crossed a fixed threshold in monthly spending. In the past, we rewarded our clients with airtime credits or free vouchers at selected restaurant. However we ran a survey recently and discovered majority of the recipients of these rewards weren't specifically glad, with the way they had to redeem it. Why some customers complained of having no need for extra phone airtime, others couldn't locate selected restaurants where they could claim their vouchers. At our last reward programme in December, we chose to give Tango a try and it killed it. Tango enabled us give cash to our customers and give them the freedom to redeem the cash either as a visa card, Amazon card or any other card of their choice. **What do you like best about Tango?** I like the support team behind Tango, they were supportive and aided us through the entire setup process of our reward campaign. They were also on hand to respond to questions from our customers, regarding how they could redeem their reward. **What do you dislike about Tango?** Tango ticked all if the expectation boxes.We will give this a try again. ### 41. Tango Card is a simple yet well thought out API **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Research Software Engineer, Higher Education, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** The option to email cards ourselves gives us a stronger relationship with our participants. Also, Tango Card has been very cooperative when responding to our requests for key features that benefit the platform as a whole. **What do you dislike about Tango?** I think the whole emailed gift card industry needs to move toward greater automation. Amazon used to support a direct link to their gift card redemption page where, once you log in, you only need to click once to add the card to your account. It would be awesome to see this restored and to see the bulk of issuers move this way. There may be security concerns that I'm not aware of? **Recommendations to others considering Tango:** It's a good to keep a persistent audit trail of all inbound and outbound messages. When logging message content remember to remove redemption information. Use the external ID for your company's invoice number or similar identifier, then use that plus time of original request to retrieve cards that may or may not exist following a network-related or other ambiguous error. **What problems is Tango solving and how is that benefiting you?** In the past our researchers have had to purchase physical gift cards, or manually purchase cards online one or two at a time, Being able to fully automate the gift card process from purchase to delivery (including reconciliation and redelivery) has enabled our studies to include more participants for the same operation costs. ### 42. A great (but newer) gift card system **Rating:** 4.0/5.0 stars **Reviewed by:** Thaine R. | Web Wizard, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** I really like how personable and quick their service team is. The few times I have had a problem, they got back to me within the day. Also setting up the API has been wonderful. I was put in touch with 2 people to manage my account. One was a developer, the other seemed to be more business management. If I had a question, one of them would be able to answer it (if not both). Their Tango Card is also very useful. Instead of having to go through all the work of finding a gift card that a user would use, we simply use the Tango Card and the user can choose themselves. **What do you dislike about Tango?** Their transaction history is complete garbage. Their transaction ID's are organized randomly, so if your looking for something specific, it might take a while. Also, now, you have to go to a specific URL to buy one off Tango Cards. I think this was because of some abuse by others. Not really a huge deal, but can be a pain. Their API documentation is pretty awesome, and you get a test environment to mess around with things. However, as I was talking to support about getting things going, I found out that half of the API wasn't setup yet. They really should have put a notification on their documentation about that. Again, not a huge deal, the important parts worked, but a little misleading. **Recommendations to others considering Tango:** Use the support! If you have a question they'll be able to help out pretty fast. Also ask questions. If you do that you will have a great experience. **What problems is Tango solving and how is that benefiting you?** We give out gift cards for customers who give referrals or if they have to do an extra step to complete things as a thank you. We really love the fact that the user can pick their gift card. This saves quite a bit of time talking to the client. Their API can also do the same, and once all the functionality is completed it will mostly be automated (have to manually fund the account right now). ### 43. My students loved Card options. **Rating:** 5.0/5.0 stars **Reviewed by:** Vikram B. | Business Partner, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 28, 2017 **Describe the project or task Tango helped with:** This past summer we needed to reward the best students for each courses.In the past,we had spent a lot of money on award plaques and we realized it probably cost too much. A friend suggested Tangocard and it was an accepted option. From contacting Tango's support-team for more enquiry to the setup process ;it was a breeze. We eventually rewarded selected students and it was very much appreciated by the recipients,probably more than the award plaques. The students had the choice to exchange their gifts for Amazon cards or for virtual Visa Cards and they loved the preference choice of cards they had to select from. What else? It cost us way less to reward our students this way,than physical rewards. **What do you like best about Tango?** Customer support : They were on hand to guide us all through the process. And even when some of the students had minor issues claiming their cards, they didn't need to contact us.They reached out to the Tango team and the hurdle was fixed. **What do you dislike about Tango?** We should had known about this before now. ### 44. Tango takes reward redemption to a new height. **Rating:** 5.0/5.0 stars **Reviewed by:** Suyi Harrison I. | Founder, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2017 **Describe the project or task Tango helped with:** During the past Easter period,we just thought it was a good ask to reward our faithful customers over the years.In the past we wou **What do you like best about Tango?** I like the breeze of setting up reward programmes with Tango card,we basically did it under short notice and good part is customers sent us no single complaints about claiming their rewards. **What do you dislike about Tango?** I think the giftcard options could be well expanded than the current list. **Recommendations to others considering Tango:** Need to reward your customers?I recommend Tango card. ### 45. Tango card makes the task of rewarding customers, a breeze. **Rating:** 5.0/5.0 stars **Reviewed by:** Abiola A. | Junior Software Developer, Logistics and Supply Chain, Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2017 **Describe the project or task Tango helped with:** We have always run xmas reward programmes for our customers every November and each time we did this: we usually exceeded our budget and even had cases where we sent souvenirs to customers and they never receive them. Money wasted and our credibility gets hurt too. **What do you like best about Tango?** I love the convenience using Tango card gives us. We know longer have people tasked working round the clock to deliver souvenirs. Everything is automated. **What do you dislike about Tango?** I cant think of anything I dislike but maybe that we should had known about Tango, years ago. **Recommendations to others considering Tango:** Efficient, cost-effective way to run a reward programme. ### 46. Tango Card - Great for quick customer redemption! **Rating:** 4.0/5.0 stars **Reviewed by:** Abigail W. | Brand Publicity Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** Tango's service offers a quick way for digital or social teams to provide incentives and/or prizes to users. The process is simple and painless on the brand's side, providing "instantaneous" (within 24 hours) redemption for users. **What do you dislike about Tango?** Customer service and account management have been an issues in the past - typically rooted in miscommunication and turnover through email. In each instance, Tango has openly admitted fault and worked to "make it right." I can respect a vendor that really owns up to a mistake. **Recommendations to others considering Tango:** Maintain a clear line of communication with your account admin, be up-front about your budget and frequently ask for updates on budget tracking. **What problems is Tango solving and how is that benefiting you?** My business use of this product has been to incentivize social media users to engage with brands - through contest, sweepstakes or micro-influencer content exchange. ### 47. Gave our customer reward programme organization. **Rating:** 5.0/5.0 stars **Reviewed by:** Temitope E. | Support representative., Banking, Enterprise (> 1000 emp.) **Reviewed Date:** January 10, 2018 **Describe the project or task Tango helped with:** We used Tango card in rewarding select clients and customers who were faithful to our company all through 2017. In time past , we usually rewarded our clients with company branded souvenirs. While it was appreciated by our customers ,it cost us way too much time in human and financial cost. We even had cases where our souvenirs never got to the clients 'cause of delays from the postal service system ; thus the need to resend souvenirs to the affected customers a second time. We gave Tangocard a trial this Xmas and for the first time in two years ,we didn't exceed our reward budget. Most importantly ,our customers loved the initiative as it sort of gave them the freedom of choice. **What do you like best about Tango?** The customer support team behind Tango were always on hand to assist us everytime we ran into a glitch while setting up our reward campaign. **What do you dislike about Tango?** The reward campaign went smoothly ,probably more than we had anticipated . ### 48. Life saver as a community manager and marketer, would not have it any other way! **Rating:** 5.0/5.0 stars **Reviewed by:** Carlos V. | Consultant, Enterprise (> 1000 emp.) **Reviewed Date:** February 26, 2016 **What do you like best about Tango?** I love the variety, the convenience and the joy it brings to the community I manage — makes my life so much easier! The region based capabilities are also key for any global business, or anyone doing business abroad. Would not hesitate to recommend to anyone. Absolutely an amazing service and their customer support is top class. Been using it for over a year and could not be any happier! **What do you dislike about Tango?** Can't complain about the variety, or pretty much anything, these guys rock! **Recommendations to others considering Tango:** Definitely give them a shot!!! **What problems is Tango solving and how is that benefiting you?** A much more streamlined process of getting your community on board and keep them engage. You basically are able to please anyone at any moment. Probably one of the best services out there! ### 49. Great for referral programs! **Rating:** 5.0/5.0 stars **Reviewed by:** Heather D. | Vice President, Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2017 **What do you like best about Tango?** Love the amount of selections to choose from and helps with a wide array of clients. They can even choose a charity. The ease of use to send a reward has helped us grow our referral program. We even use this for internal rewards for employees. **What do you dislike about Tango?** It takes a business day to process at times and is understandable but sometimes anxious clients do email back. **Recommendations to others considering Tango:** Their support team is extremely helpful with integrations of other software if you reach out to them! **What problems is Tango solving and how is that benefiting you?** We are incentivizing clients to refer other potential customers and even used it for spot rewards. The amount isn't usually a factor because, with a $5 reward, they can even get books or movies. This has helped us grow clients with minimal output. ### 50. Great customizations & support, but not simple to use **Rating:** 4.5/5.0 stars **Reviewed by:** Alicia B. | Marketing Associate, Internet, Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2017 **Describe the project or task Tango helped with:** Sending out giftcards to clients/prospects **What do you like best about Tango?** Customizations in the email template, customer support offered, and that clients also have the option to choose their own reward **What do you dislike about Tango?** The complexity of the setup process and the spreadsheet in which you have to fill out and upload to get to send out the giftcards. ## Tango Discussions - [What is the email address to someone that can solve problems and cares about making the company better?](https://www.g2.com/discussions/31886-what-is-the-email-address-to-someone-that-can-solve-problems-and-cares-about-making-the-company-better) - 2 comments, 1 upvote - [Do Tango cards expire?](https://www.g2.com/discussions/do-tango-cards-expire) - 2 comments - [What's a Tango gift card?](https://www.g2.com/discussions/what-s-a-tango-gift-card) - 1 comment - [View Tango pricing details and edition comparison](https://www.g2.com/products/blackhawk-network-tango/reviews?page=9§ion=pricing&secure%5Bexpires_at%5D=2026-08-04+10%3A13%3A40+-0500&secure%5Bsession_id%5D=8f145bce-2769-40f0-9e0d-008f44ae7d76&secure%5Btoken%5D=9cae52b6c3909d895dc757ddcdea331ef63b5ee6e35869a1192d50f048277295&format=llm_user) ## Tango Integrations - [Halight LMS](https://www.g2.com/products/halight-lms/reviews) ## Tango Features **Rewards & Incentives** - Reward Catalog - Customization - Bulk Ordering - Budget Management - Dashboard - Analytics & Reporting - User, Role, and Access Management - Integrations - Reward API **Agentic AI - Rewards and Incentives** - Cross-system Integration - Proactive Assistance ## Top Tango Alternatives - [Tremendous](https://www.g2.com/products/tremendous/reviews) - 4.8/5.0 (1,233 reviews) - [Giftogram](https://www.g2.com/products/giftogram/reviews) - 4.8/5.0 (1,894 reviews) - [Giftbit](https://www.g2.com/products/giftbit/reviews) - 4.5/5.0 (14 reviews)