Blackboard Collaborate Reviews & Product Details

Lead Instructor
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I love the ability to share screens and write on a blank whiteboard to collaborate in real-time. I also appreciate the intuitive moderator functions so I can chat with students and they can raise their hands if

I'm in another room with another student. The file upload section is usually very fast and the PDF documents look nice when I'm sharing them with the students. Audio and video are usually decent. Review collected by and hosted on G2.com.

What do you dislike?

When I am working with students in a live session, they often lose connection. This interrupts the flow of their learning, which is unfortunate because they are only on one hour at a time with us and every minute is valuable. I also dislike the eraser feature because it confuses the students. They think it will function as a spot-treatment for mistakes, but it actually erases the whole page. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Mathnasium is a math-only tutoring company that serves kids from kindergarten to calculus. Students work with our specialized curriculum to fill in gaps in their math foundational knowledge. Blackboard allows us to work with students virtually and give them the same experience as they would have in-center. This is beneficial to students who live far away (one of our students lives in Belgium!), whose parents work and don't have transportation, or have medical reasons they cannot physically come learn with us. Blackboard has provided a great alternative to many families, especially those who have lots of after school commitments. Review collected by and hosted on G2.com.

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Blackboard Collaborate Overview

What is Blackboard Collaborate?

Blackboard Collaborate™ is a one click virtual classroom and online collaboration tool built specifically for institutions who need to deliver more engaging, personalized, and flexible learning options for students. It goes well beyond traditional web conferencing to meet the extensive and varied collaboration needs of today’s educators and learners. Designed with the learner in mind, Blackboard Collaborate delivers a level of engagement that makes students forget they’re not in a physical classroom. Blackboard Collaborate is helping thousands of higher education, K-12, professional, corporate, and government organizations worldwide deliver a more effective learning experience through online, blended, and mobile learning. It will help you open new aspects of real-time or anytime learning to engage more students. Try Blackboard Collaborate today: www.blackboard.com/collabtrial Or watch this video to learn more: https://www.youtube.com/watch?v=Qya2MrXNA1o

Blackboard Collaborate Details
Languages Supported
Arabic, Bulgarian, Czech, Welsh, Danish, German, English, Finnish, French, Irish, Hebrew, Italian, Japanese, Korean, Malay, Dutch, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish, Vietnamese, Chinese (Simplified), Maori
Product Description

Blackboard Collaborate is a dynamic tool that allows learners to be actively engaged virtually, participating in training, gaining new skills and learning from their peers “face-to-face” no matter where they are.


Seller Details
Seller
Blackboard
Company Website
Phone
800.424.9299
Year Founded
1997
HQ Location
Washington, D.C.
Twitter
@Blackboard
42,609 Twitter followers
LinkedIn® Page
www.linkedin.com
2,910 employees on LinkedIn®
Description

Blackboard helps you solve your most critical challenges in corporate training and education to drive success. We are your partner in change—working alongside you to enable success for your organization with innovative technologies and services. We help businesses and associations provide today's diverse employees and learners with flexible professional development, training and online learning that they need to be successful—transforming organizational learning into a strategic advantage.


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Blackboard Collaborate Reviews

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English Teacher
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
Communications and Marketing Officer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

At my institution we use Blackboard Collaborate as a plug-in within our learning management system, Canvas, which makes its use simple and easy. I use the tool to host virtual meetings and events with the students involved in career development and career advancement activities. The ability to invite external guests (like employers) makes this tool an important resource in providing students with exposure to a variety of speakers and topics. Overall, it is very easy to set-up sessions, start and end them, and to create recordings of the meetings and events for archival use. Review collected by and hosted on G2.com.

What do you dislike?

This tool does what is supposed to in a very easy way and as a add-on resource to Canvas, I don't really have much to say about it in terms of dislikes. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Just know what you need out of a virtual classroom / meeting support tool, especially if it's going to plug into an LMS. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

The ability to host virtual meetings and events with students from within a specific Canvas course. Review collected by and hosted on G2.com.

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Computer Teacher
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

I like the ease of use of Blackboard. Everything is in one place. Review collected by and hosted on G2.com.

What do you dislike?

I wish it were easier to communicate with peers. I don't like how the email server is set up. The email portion of Blackboard is embedded with in the application. I wish the application would allow to open the mail application on the computer allowing it to be easier to read and the format being comparable to what I am familiar to using on an everyday basis. Additionally, I wish I had the ability to not have the email carbon copied to myself. I can understand in order to have a paper trail to look back upon. Instead I believe it should be an option, as it is in a typical email as well weather we send a carbon copy to ourselves as well. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

I would highly recommend Blackboard to other users as it is easy to use. I like how it is easy for users to manuver the application and can easily find files and submit responses and assignments with ease. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Communication and classwork can be complete while working and attending school remotely. I am able to communicate effectively with my peers via email to solve classroom assignments and concerns. It is easy to use in that there are multiple resources that are available to use to help with assignments and or links that are associated with Western Kentucky Universities website and resources that we may need. Review collected by and hosted on G2.com.

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IT Officer [Team Lead- eLearning]
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The platform is solid and stable, and works with a number of devices and platforms. Support is usually responsive. Review collected by and hosted on G2.com.

What do you dislike?

Obfuscated billing - the new per minute billing seems to put clients at a disadvantage. Large classes are still not easy to setup (> 500 users in a session). Would suggest having your own arrangement for storage of recordings, as the contracted amount can balloon quickly forcing you do delete / move on short notice. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We needed a scalable solution for online classes/live sessions. This solution fit that bill, bit there are some caveats that we are now learning about.

The billing is one, storage is another, and the lack of large sessions support is disappointing. Review collected by and hosted on G2.com.

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Human Resources Developer
Human Resources
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like the way that different programs are able to be incorporated. It's simple to use breakout rooms and use polls within the program. I also like that all the tools that you can use are on one page. Review collected by and hosted on G2.com.

What do you dislike?

The entire program can be a bit sloppy at times. The video quality can often be choppy. The audio sometimes can go in and out as well. The price of Blackboard Collaborate is a bit higher than other options in the same class. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you have the option to choose any program for your organization, I would definitely shop around, as there are others that can do similar or the same things for a better price. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm not currently using Blackboard Collaborate. I've used it in the past, but my current employer has it's own system. When I used Blackboard Collaborate, it solved our problem of holding new employee orientation when we were unable to do so in person. Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

What I like the best is the fact that you can figure it out everything in this application in a couple of minutes, each clic is an answer. The design is quite clear and very intuitive, maybe that is the reason of the success of this platform among others that are being using because of the COVID - 19. You won't have to be worried about the fluency of the app and switching between menus is just smooth, lag does not exist in this app. Review collected by and hosted on G2.com.

What do you dislike?

Maybe the amount of internet that it uses, sometimes the strength of the internet get lower and lower, but it should be solved if your internet connection is enough. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Blackboard collaborate is the definitive app that universities and schools around the world must use, it must be in the list of priorities for virtual, semi presencial and all types of education outside the classroom. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm solving my studies, actually now on maybe virtual education will increase, and that's because of this application, it just makes easy the experience of learning and teaching, some of the teachers are elder people that are not very familiar with new systems and technology. Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best?

I like that Blackboard Collaborate allows users to meet in a shared space within the LMS platform. This allows for meetings to occur in a space that users are already familiar with. As an instructional tool students gain access from the moment that they are enrolled in the course. For the purpose of synchronous instruction it is a wonderful and highly useful tool that is very user friendly.

Features that I enjoy the most are the ease at which meeting sessions can be created, the ability to repeat sessions and therefore eliminate the need to setup recurring sessions, the ability to allow for participants to have early entry into a meeting at intervals up to an hour before start time and the ability to share attendance within the Learning Management System. Review collected by and hosted on G2.com.

What do you dislike?

I currently do not have any dislikes I have found this tool to be exceptional in meeting my instructional needs. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Blackboard Collaborate has allowed me to maintain synchronous instruction within the university LMS. Especially useful is the whiteboard feature which allows the instructor to teach material by writing on a "virtual board." Blackboard Collaborate also has the capability to record each session. This is especially useful to those who wish to review a missed lecture. Review collected by and hosted on G2.com.

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AVP for Distance Learning
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Seamless integration with Blackboard Learn LMS. Review collected by and hosted on G2.com.

What do you dislike?

Not yet as fully featured as other collaboration products, such as Zoom. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Consider how your users plan to utilize a collaborative conference product, then determine if Bb Collaborate has all the tools necessary for them to be successful. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Allowing faculty and students the opportunity to meet virtually in this time of COVID-19. This synchronous models provides a modality of continuous learning especially during our most recent move to remote learning.

Additional benefits is its seamless integration to schedule meetings directly within the LMS through a Single Sign On approach, reducing the need for multiple user accounts and logins. Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The level of flexibility it gave to control the way interactions with students can be done, for both the TA and Professor. Review collected by and hosted on G2.com.

What do you dislike?

Sometimes the UI felt clunky and clicking on certain elements did not register well enough to be confident that something was happening. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

- Making breakout rooms for more of a hands-on approach in the curriculum for students who had specific doubts.

- Using live polls was a feature often used to let the professor know if there was any confusion in the material they were teaching.

- Scheduling "walk-in" office hours in a virtual setting really helped out in the 2020 pandemic. Review collected by and hosted on G2.com.

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UH
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that students have the option to indicate their hand is raised during class. I can also post a mini survey during class as an understanding check. You are also able to create breakout groups so students can participate in small group discussion. Review collected by and hosted on G2.com.

What do you dislike?

In order for me to observation breakout groups I have to join each individual group. That means I cannot easily move from group to group. Also, I cannot read what the group members previously posted in the small group discussion. Also, if a student comes late to class then they are not automatically added to a group so you need to keep an eye to make sure you don't have an stragglers or else they will just be left in the main room. If everyone has their microphone on then there is also a ton of feedback. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I'm able to have real-time interactions with students while have class online. I can share my screen to go through lecture and answer any questions students have. Students can either raise their hands and I call them on and they turn on their microphones or they can write out their questions in the group chat. One unexpected element to blackboard collaborate is that students really embraced the used of emojis to express their feelings. Review collected by and hosted on G2.com.

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Manager, Pricing & Planning
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Blackboard Collaborate is great for virtual learning especially at a time like this when many students are learning virtually. Review collected by and hosted on G2.com.

What do you dislike?

The share screen feature does not always work. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Blackboard Collaborative solves the issue of students and teachers not being able to be in the same room together. It makes you feel like you are all together! Review collected by and hosted on G2.com.

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Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

The able to communicate with my teachers and be active in live lessons Review collected by and hosted on G2.com.

What do you dislike?

Everything is organized on the application. I never run into tech problem or issue. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Great software to use in educational setting Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am able to participate in my course lesson and learn material visual by watching my teacher and actively learning new material. Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

It's secure and you're able to get onto Zoom meetings with the teacher through Blackboard Review collected by and hosted on G2.com.

What do you dislike?

It's hard for elementary school students to remember the steps to navigate these online learning tools without help from an adult Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We're able to communicate with teacher and look back at past projects and assignments Review collected by and hosted on G2.com.

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Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I enjoy that Blackboard Collaborate offers this a powerful immersive software experience in through your computer, tablet, or mobile device. It can be easily accessed anywhere. Review collected by and hosted on G2.com.

What do you dislike?

When accessing the Discussion Board the app dropped out from under me. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Blackboard Collaboration is definitely a software for a positive virtual classroom and conferencing experience. Here our school is able to access a secure cloud-based problem solving collaboration site. The site offers a top-notch email Management System, Idea Collaboration and can be accessed from anywhere. Review collected by and hosted on G2.com.

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UH
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Organic
What do you like best?

All-In-One set up.

Lectures, Notes, Assignment, Discussion Boards...it's all in there. Review collected by and hosted on G2.com.

What do you dislike?

Login challenges. Not always easy for all teaching and student staff to use. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Online Study.

It is sufficient for my online study.

Lecture videos recorded can be reviewed easily.

There is an app available too. Review collected by and hosted on G2.com.

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Certified Dental Assistant
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Blackboard collaborate is a very user-friendly service. Review collected by and hosted on G2.com.

What do you dislike?

It can be difficult/tedious to look back on your previous posts. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Using Blackboard Collaborate has allowed me to connect with others in a meaningful way throughout the pandemic. Review collected by and hosted on G2.com.

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AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Invitation from G2
What do you like best?

Blackboard Collaborate has become our community college's go-to tool for many reasons:

*It is already present in each Blackboard class, so faculty can easily set up a Collaborate room for synchronous class sessions, student presentations in an online environment, virtual office hours, or small group meetings when students at a distance need to work on a project together. You may think any webinar tool can do this, but the presence of the whiteboard, file sharing, and breakout rooms makes it much more robust for teaching.

Almost all of our tutoring departments now have rooms set up for students who cannot get to campus to attend mandatory tutoring sessions for their classes, or for those who just need a little help. The tutor just sends the student the guest link to the room, and they set an appointment to meet. The students can share their work, allowing the tutor to see where they need assistance, and can make markup comments on the work for visual clarity. The sessions can also be recorded for the student to view later if they need to re-visit the topics covered.

More an more of our formerly ITV classes are switching to Collaborate, as they see the benefit to the students. Review collected by and hosted on G2.com.

What do you dislike?

Having used the previous version of Collaborate before they left the Java platform, there is not much I dislike...if you used it then, try it again! However, I do miss the availability to invite more than one section of a class to a scheduled session. We do not have SAAS, so I am not sure if this is available in that version of Collaborate, but it was nice if we needed to hold an orientation or have a guest speaker to have the ability to invite more than one section to attend. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

If you are considering a video conferencing tool as a teaching institution, this is the best, in my opinion. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Meeting students' needs where they are is the most important thing. Cutting down on travel costs for faculty meetings is another. Faculty from our two distant campuses often join meetings via Collaborate when they couldn't get away to drive to attend otherwise. Review collected by and hosted on G2.com.

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AF
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I have used Blackboard Collaborate over that last several years. I have always found it to be easy to use and very user friendly. If you know the term "if it ain't broke don't fix it". Why should I use another one. Review collected by and hosted on G2.com.

What do you dislike?

I did not see any negatives. It is all positives. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

We are able to communicate with each other and view each other's work. Review collected by and hosted on G2.com.

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UN
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that it works for presentations and small group discussions Review collected by and hosted on G2.com.

What do you dislike?

I don’t like that it loses functionality when groups get larger. It’s difficult to manage bigger groups Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It makes leading virtual workshops and classes easier. It allows for face-to-face interaction even while virtual Review collected by and hosted on G2.com.

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UE
Mid-Market(51-1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

It's easy to use and the feature that i like a lot is the breakout rooms for any group work. Review collected by and hosted on G2.com.

What do you dislike?

It's very pricey and sometimes the video quality is bad. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

When this pandemic started, our college shifted to this tool. Review collected by and hosted on G2.com.

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UH
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

I like that Blackboard provides a professional platform with Blackboard Collaborate for instructors and students to voice, video, and type chat. I like that I can add in new students so that I can create groups or meet individually with a student. I also like that it is possible to just voice chat or just type chat since I do not always have the opportunity to video chat with students and many students do not wish to video chat. Review collected by and hosted on G2.com.

What do you dislike?

Similar to Blackboard Learn, I find Blackboard Collaborate a bit difficult to use and not particularly user intuitive. I prefer using the Google Hangouts platform, though a bit less professional, because of how easy to use it is for my classes. However, as a student coming into the class, it is easy to use since they can simply use the four buttons at the bottom for video, voice, and type chatting. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

My main suggestion for those using Blackboard Collaborate is for instructors to get familiar with it before using it in a class, as it can be a bit difficult to start off with. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

I am teaching online classes and Blackboard Collaborate is providing a way for me to interact with my students in and out of class. One of the most helpful parts of Blackboard collaborate for me with online classes is the ability to schedule meeting times, meaning I can set "office hours" for students to talk to me via video or type chat. Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

The options and user interface are great. Review collected by and hosted on G2.com.

What do you dislike?

The design is less user friendly than some other programs for beginners. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

It has many user options that other E-learning programs do not. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

It is great for schooling. Review collected by and hosted on G2.com.

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AG
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Collaborate has grown over the years and is almost to a really reliable product. I like that there is now a browser based version and that you can have breakout rooms! The polls, quizzes, and other functionalities have really improved the product. Review collected by and hosted on G2.com.

What do you dislike?

There are frequent needs to update your system at times to allow for this product to run. If you do not have IT privileges on your machine you might have to work with an IT person at your job. The web based version seems to avoid most of these downfalls. Review collected by and hosted on G2.com.

Recommendations to others considering the product:

The solution really depends on the money you have to implement. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Meeting virtually with many other teachers and being able to conduct quizzes/polls. Review collected by and hosted on G2.com.

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UE
Small-Business(50 or fewer emp.)
Validated Reviewer
Review source: Invitation from G2
What do you like best?

Easy communication and excellent interactive learning experience between instructors and students. Review collected by and hosted on G2.com.

What do you dislike?

It doesn't have mobile app support nor is it new tech friendly. Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Problems related to expanding the online learning experience during these unprecedented times. It allows the necessary tools to improve online classroom experiences. Review collected by and hosted on G2.com.

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Business Development Coordinator
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: Organic
What do you like best?

The ability to integrate it in Moodle course areas, so that there's no untidy logging in using passwords. The software is relatively cheap for a license and does everything we need it to do (sharing content with students, forming break out groups, recording sessions, etc) Review collected by and hosted on G2.com.

What do you dislike?

There's not much I don't like. I guess if it was free, then that would be amazing, but other than that there's not much to fault! Review collected by and hosted on G2.com.

Recommendations to others considering the product:

Use it! It's Great! Review collected by and hosted on G2.com.

What problems are you solving with the product? What benefits have you realized?

Distance learning and ensuring that we can connect with all our students, no matter what their study needs. Review collected by and hosted on G2.com.

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