# Factbird Reviews **Vendor:** Factbird **Category:** [Manufacturing Intelligence Software](https://www.g2.com/categories/manufacturing-intelligence) **Average Rating:** 4.5/5.0 **Total Reviews:** 61 ## About Factbird Factbird is a manufacturing intelligence solution designed to help users streamline data gathering and analysis across various manufacturing processes. By integrating advanced technology with practical applications, Factbird aims to enhance operational efficiency, optimize processes, and promote sustainable practices within the manufacturing sector. This innovative system is tailored for manufacturers seeking to leverage data for continuous improvement and informed decision-making. The product combines edge devices, sensors, and cameras to facilitate in-depth data acquisition, ensuring that manufacturers can capture critical information in real time. The accompanying cloud-based application processes this data, transforming it into actionable insights that drive operational performance. Factbird is particularly suited for both small and large enterprises, making it an ideal choice for production managers, quality assurance teams, and maintenance personnel who require reliable data to monitor performance and implement corrective actions. Factbird's key features include built-in Overall Equipment Effectiveness (OEE) calculations and production monitoring tools, which enable users to evaluate their manufacturing efficiency accurately. The system's video capture capabilities and historical data analytics support ongoing improvements by providing insights into past performance, allowing organizations to identify trends and areas for enhancement. Additionally, Factbird facilitates process and quality performance management, ensuring that manufacturers can maintain high standards throughout their operations. Another significant benefit of Factbird is its focus on maintenance management. The solution supports both corrective and proactive maintenance strategies by providing real-time and historical equipment data, allowing users to anticipate potential issues before they escalate. This proactive approach helps minimize downtime and enhances overall productivity. Furthermore, the application tracks and analyzes utility consumption during production processes, enabling manufacturers to identify areas for energy savings and sustainability initiatives, which are increasingly important in today’s manufacturing landscape. Factbird stands out in the manufacturing intelligence category by offering a holistic approach to data analysis and operational optimization. By empowering manufacturers to achieve their goals effectively, Factbird not only enhances productivity but also promotes a culture of continuous improvement and sustainability within the manufacturing sector. ## Factbird Pros & Cons **What users like:** - Users appreciate the **ease of use** of Factbird, enjoying seamless installation and intuitive access to data. (11 reviews) - Users commend Factbird for its **fantastic customer support** , enhancing the overall experience with responsive and helpful service. (5 reviews) - Users value the **high-quality metrics tracking** of Factbird, enhancing decision-making and operational visibility across production lines. (5 reviews) - Users appreciate the **super easy setup** of Factbird, complemented by fantastic customer support and seamless installation. (5 reviews) - Users appreciate the **intuitive user interface** of Factbird, enhancing usability and simplifying operational monitoring across multiple lines. (5 reviews) - Efficiency Improvement (4 reviews) - Features (4 reviews) - Users value the **quick and simple implementation** of Factbird, benefiting from efficient data tracking and minimal disruptions. (4 reviews) - Productivity Improvement (4 reviews) - Cost Efficiency (3 reviews) **What users dislike:** - Users find the **complex usability** of Factbird challenging due to unclear terms and lack of comprehensive guidance. (5 reviews) - Users find the initial setup challenging, noting a lack of clear guidance for **difficult learning** and understanding key concepts. (4 reviews) - Users find the **limited customization** of Factbird restricts their ability to tailor the tool to specific needs. (2 reviews) - Users find **configuring the sensors confusing** , which complicates their overall experience with Factbird. (1 reviews) - Users find the **inadequate analytics** in Factbird can cause misinterpretations and misunderstandings of data insights. (1 reviews) - Users experience **insufficient information** on OEE interpretation and additional functionalities, making it difficult to maximize the tool's potential. (1 reviews) - Learning Curve (1 reviews) - Limited Functionality (1 reviews) - Limited Reporting (1 reviews) - Poor Connectivity (1 reviews) ## Factbird Reviews ### 1. Effortless Setup with Unparalleled Support **Rating:** 5.0/5.0 stars **Reviewed by:** Alex t. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2026 **What do you like best about Factbird?** I like how Factbird allows us to measure operational metrics and display live production data while taking downtime logs digitally across 20 production lines nationwide. The instant piecerate feedback and superior downtime tracking are fantastic, and it lets the crew know when they're winning or losing. I find the setup super easy, and their fantastic customer support makes the experience even better. It's affordable, and the translate feature helps with our language barriers, making it easy for crews speaking English, Spanish, French, and more to interact with the system. The intuitive interaction is also great, especially when coding downtime. The demo, quick launch, having techs come to our site, practically 24/7 support, and ongoing launch meetings make Factbird service pretty complete. I barely needed maintenance or IT since I could do much of the setup myself. Even though RedZone was considered, I'd choose Factbird again, any day. **What do you dislike about Factbird?** it would be nice if batch entry was able to be automated more **What problems is Factbird solving and how is that benefiting you?** I use Factbird for measuring operational metrics and displaying live production data. It provides instant piecerate feedback, superior downtime tracking, and easy multilingual interaction, enhancing our efficiency by letting crews know when they're winning or losing. ### 2. Easy interface and attractive visual design **Rating:** 4.5/5.0 stars **Reviewed by:** Pablo C. | Senior Lean Specialist , Mid-Market (51-1000 emp.) **Reviewed Date:** September 01, 2025 **What do you like best about Factbird?** The interface is very easy to navigate, and the graphs and visuals are also very nice to look at. It already have paretto and cascade graphs ready to choose on one click. Support is also fast and ready to help. I also like that there are constantly developing the system, so new improvements will be added over time. You can always download the data into a datasheet to make your own analyses. And you can integrate it with Power BI for example. **What do you dislike about Factbird?** There is room for improvement in the customization, for example, being able to see OEE or main stops per shift, in a certain period. Also could be nice if one could generate nice reports to share those who are not Factbird users. At the moment one need to take a screenshot if you want to re use a OEE graph in a presentation. **What problems is Factbird solving and how is that benefiting you?** It helps to show performance and identify root causes. For example, some times performance is lower because the product received in the line is of lower quality. Factbird helps to identify the amount of time loss in order to take action. It also help us priority where to improve, by using the stop analysis we can see where we lose most time. ### 3. Easy to install, easy to use, easy to analyse ! **Rating:** 5.0/5.0 stars **Reviewed by:** Scott M. | Engineering Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Factbird?** Simple inputs for operators, its been a painless and seamless installation and has given us data at the end of our fingertips without the need for paper work, making excel sheets and making graphs! Updates to the system keep on coming and make life much easier. **What do you dislike about Factbird?** An app would be great as we currently use Safari on Ipad this can often be slow and clumpy! It would be good to show the next batch on the current bath screen. It would be helpful if a screen could have multiple machine shift dash boards so multiple machines can be monitored at once. **What problems is Factbird solving and how is that benefiting you?** Data collection of downtime and reduction in paperwork from the operator. A better understanding of machine downtime and production problems, and weekly, monthly and batch performances **Official Response from Ticiana Galajxhi:** > Hi Scott, We're delighted to hear that you find our platform user-friendly, and that the installation process has been seamless for you. It's great to know that Factbird has made data collection easier for you, eliminating the need for paperwork and manual Excel sheet creation. We truly appreciate your suggestion regarding the development of an app, and we want to assure you that we are actively exploring this option for the future. Our goal is to provide you with an even more convenient and efficient user experience. Your feedback is incredibly valuable to us as we continue to enhance our platform and introduce new features. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out. We're here to support you. :) Thank you for choosing Factbird! Warm regards, The Factbird Team ### 4. Simple Tool for Manufacturing Data Insights **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2026 **What do you like best about Factbird?** What I like about Factbird is how easy it is to track and visualize production data. The dashboard makes it simple to monitor machine performance and downtime in real time. It’s useful for teams that want quick insights without needing complex systems. **What do you dislike about Factbird?** One downside of Factbird is that some advanced analytics features are limited compared to larger industrial platforms. Integration with other systems can also take some effort depending on the setup. **What problems is Factbird solving and how is that benefiting you?** Factbird helps monitor production performance and identify downtime or inefficiencies on the shop floor. Having this data in one place helps teams react faster and improve overall production efficiency. ### 5. Useful and user friendly tool to visualise factory performance, easy to set up also an advantage. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Factbird?** Responsive and friendly customer service, easy to set up, makes performance of production lines clear and easy to understand. You tube videos were quite clear and easily understood. AI insights are very useful. **What do you dislike about Factbird?** False signals were a problem on one occasion. OEE is interpreted differently in different businesses, perhaps more time could have been spent on this or make tutorials available. I think there is more functionality that could be used that could be tailored for different businesses e.g. measurement of scrap with an additional sensor, measurement of product giveaway by getting a signal from a checkweigher **What problems is Factbird solving and how is that benefiting you?** Showing line speeds where they weren't visible previously. Showing the extent of downtime that wasn't recorded previously. Getting bottom up involvement from operators and hence drawing them into continuous improvement activities.. ### 6. Have been monitoring analytics for 12 months **Rating:** 4.5/5.0 stars **Reviewed by:** Donald J. | Controls Engineer II, Mid-Market (51-1000 emp.) **Reviewed Date:** September 26, 2024 **What do you like best about Factbird?** Capturing error data and stop information has been excellent for root cause analysis. I like that it can be exported in several useful formats. **What do you dislike about Factbird?** Have to have an internet connection in order to access the information. **What problems is Factbird solving and how is that benefiting you?** Enabling Maintenance to identify downtime issues and for Engineering to find opportunities to improve production. Benefit is better uptime for product runs. **Official Response from Ticiana Galajxhi:** > Hi Donald, We're happy to see that Factbird is helping you uncover the true stop cause reasons. Accurate data is key to effective problem-solving, and we're excited to be part of that process with you! If you have more feedback don't hesitate to contact us at info@factbird.com Thank you for choosing Factbird! Best, Your Factbird Team ### 7. Great service and flexibility in reporting **Rating:** 4.0/5.0 stars **Reviewed by:** Vladimir B. | Senior Project Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** September 02, 2025 **What do you like best about Factbird?** The Factbird team is professional and helpful for the easy implementation of the manufacturing processes monitoring. They worked directly with the sensor manufacturer (Keyence flow sensors in our case) to ensure data collection and transfer to the reports were done quickly and reliably. Factbird offered not just cloud reports, but also a Power BI dashboard with custom calculations **What do you dislike about Factbird?** Although the website is set for the manufacturing process monitoring, Factbird is doing its best to adapt it to your current needs **What problems is Factbird solving and how is that benefiting you?** Factbird set up a monitoring for our WFI (water for injection ) use across facility, based on Keyense clamp-on flow sensors readings. The data collected from multiple loops and presented in the one Power-Bi dashboard. ### 8. User-friendly OEE software for all stakeholders **Rating:** 5.0/5.0 stars **Reviewed by:** Jonas B. | Service Center Manager Europe, Enterprise (> 1000 emp.) **Reviewed Date:** August 29, 2025 **What do you like best about Factbird?** The ease of contacting and getting attention when needed. No fuzz. Modern and intuitive GUI Quick and simple implementation **What do you dislike about Factbird?** Not the cheapest supplier out there, but on the other hand not the most expensive one. **What problems is Factbird solving and how is that benefiting you?** We have, or have had a low OEE of our packaging lines. We´re adressing that with facts and a joint perspective (through the common view given by a tool as Factbird) ### 9. Equipment monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2023 **What do you like best about Factbird?** Easy to implement and change around different pieces of equipment. Prompt customer support as well as the ease of integration. From the user perspective it gives a broad range of data and it is easy to use and understand. **What do you dislike about Factbird?** I could not find anything special to dislike. **What problems is Factbird solving and how is that benefiting you?** We are currently using Factbird for OEE monitoring as well as providing us with an accurate measurement of the equipment output. **Official Response from Ticiana Galajxhi:** > Hi Razvan, Thank you for sharing your review with us! We're thrilled to hear about your positive experience. If you have any further insights or feedback in the future, please feel free to share them. Thank you for choosing Factbird! Best regards, The Factbird Team ### 10. it is very intuitive and straightforward to use **Rating:** 4.0/5.0 stars **Reviewed by:** Michael K. | Maintenance Mannager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 28, 2025 **What do you like best about Factbird?** I think chatgpt works well and is a good savings option. **What do you dislike about Factbird?** I need an overview of all lines at once where it is possible to see during a shift what is expected and what has been delivered, % completed and finally OEE 3 **What problems is Factbird solving and how is that benefiting you?** It is for going from a heavy system Operator it would be less resource heavy system ### 11. Europastry Production Lines **Rating:** 5.0/5.0 stars **Reviewed by:** Jared W. | Associate Project Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about Factbird?** Customer service is always responsive and helpful, sensors are easy to install **What do you dislike about Factbird?** Configuring the sensors can be confusing **What problems is Factbird solving and how is that benefiting you?** Factbird allows us to get an accurate count of units produced at certain points of production, letting us pinpoint waste areas and places where improvements need to be made ### 12. Data driven actions towards effective production. Easy installation & implementation - Easy decision **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2025 **What do you like best about Factbird?** Fast and easy installation of the hardware and software. Visualisation tools assist decision making on manager and technical level. Very reliable with both GSM and wifi connection. Quick value for money. **What do you dislike about Factbird?** The Factbird software UI is shared for all users. If you are looking for a very specific production data tool this might not be for you. **What problems is Factbird solving and how is that benefiting you?** Collecting, analyzing production data 24/7 without management assistance. Factbird is a key tool in decission making on all operation levels on a production site. ### 13. Professional approach **Rating:** 5.0/5.0 stars **Reviewed by:** René O. | Assistent Production Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 03, 2024 **What do you like best about Factbird?** Mostly easy to get started using. Good tool to get a quick overview of our machines' performance. **What do you dislike about Factbird?** Immediately, I have not detected anything that is a problem. **What problems is Factbird solving and how is that benefiting you?** We use it for optimization and recording stoppage reasons on our production lines. **Official Response from Ticiana Galajxhi:** > Dear René, Thank you for sharing your positive experience with Factbird. It's great to hear that it's helping with optimization and recording stoppage reasons on your production lines. If you have additional inputs, don't hesitate to contact us by writing at info@factbird.com. Once again, thank you for choosing Factbird. Best, Your Factbird Team ### 14. Good tool that provides real time insights for smarter manufacturing **Rating:** 4.0/5.0 stars **Reviewed by:** Zeineldine E. | Operation manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2025 **What do you like best about Factbird?** It is easy to install and start using even on older machines. It gives real-time production data and live dashboards and automated reports which help teams quickly spot issues, track performance, and make decisions based on actual data. **What do you dislike about Factbird?** while the core features are excellent, the customization options for reports and dashboards can feel a bit limited at times. For teams with very specific reporting needs, more flexibility or integration options would be helpful. **What problems is Factbird solving and how is that benefiting you?** FactBird helps solve the problem of limited visibility on the shop floor by providing real-time data on production performance, downtime, and OEE. With FactBird, we can identify bottlenecks and inefficiencies as they happen, which supports faster decision-making and continuous improvement. It’s made daily operations more transparent and data-driven, ultimately boosting productivity and reducing waste. **Official Response from Simona Popescu:** > Thanks for the thoughtful review! We’re glad to hear Factbird was easy to set up and that it’s helping your team with real-time visibility and faster, data-driven decisions. It’s great to know it’s making a positive impact on your operations. We appreciate your feedback on dashboard and report customization. That’s definitely something we plan to improve in future developments. Thanks again for being part of the Factbird community. Best, Your Factbird Team ### 15. Game changer for manufacturing analytics **Rating:** 4.0/5.0 stars **Reviewed by:** Vijay Madhu Mayura Varma P. | Operations manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 09, 2025 **What do you like best about Factbird?** Easy to track key performance without a lot of training. Can track real time data analytics which I believe is crucial for decision making. Connects with existing systems and the disruptions during implementation is minimum. **What do you dislike about Factbird?** It's easy to use but the initial setup requires some assistance. It's really good for mid level analytics but deeper predictive insights can still be enhanced. **What problems is Factbird solving and how is that benefiting you?** Factbird is really helpful in tracking the machine performance in real time that we have previously overlooked. Before Factbird when we used to use manual data collection we had to face significant gaps and data inaccuracies. But now because of the automated dashboards, it provides trustworthy metrics. **Official Response from Ticiana Galajxhi:** > Thank you for sharing your experience with Factbird! We're thrilled to hear that you find it easy to track key performance indicators and that it has been a game changer for your manufacturing analytics. We appreciate your feedback on the initial setup process and the potential for deeper predictive insights. We are constantly working to improve our platform, and your input is valuable in helping us enhance Factbird further. Thank you for choosing Factbird! Best regards, Your Factbird Team ### 16. User-friendly and outstanding customer support. **Rating:** 5.0/5.0 stars **Reviewed by:** Michael W. | Lean Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 05, 2024 **What do you like best about Factbird?** What I love most about Factbird is its user-friendly design. Whether you're a operator, manager or work with operational exelence, the software is incredibly easy to navigate. The setup process is quick and smooth, and you don't need any special technical knowledge to get started. The dashboard is clean and organized, allowing me to access all the features I need with just a few clicks. Everything is highly customizable, so I can tailor it to suit my specific needs. **What do you dislike about Factbird?** We have found that not all terms and calculations are self-explanatory, which can lead to misinterpretations of data and misunderstandings. **What problems is Factbird solving and how is that benefiting you?** Insight into business performance and capabilities, along with prioritizing a focus on continuous improvement. **Official Response from Ticiana Galajxhi:** > Dear Michael, Thank you for sharing your positive experience with Factbird! We're thrilled to hear that you find our software user-friendly and easy to navigate. Your feedback about the terms and calculations is valuable to us, and we will work on improving the clarity of these aspects to prevent any misinterpretations. We understand the importance of providing clear and easily understandable data for effective decision-making. We are committed to enhancing our platform to ensure a seamless experience for all our users. If you have any specific examples or suggestions for improvement, please feel free to reach out to our support team. We appreciate your feedback and look forward to continuing to support your business needs. Thank you for choosing Factbird! Best, Your Factbird Team ### 17. Use information **Rating:** 5.0/5.0 stars **Reviewed by:** Lis L. | QC Online Superviser, Small-Business (50 or fewer emp.) **Reviewed Date:** October 28, 2024 **What do you like best about Factbird?** You can follow a machines down time , and get information from home for an example , status on an order.Factbirds software program has many good features, if you understand how to use them correctly, you can really get a lot usefull information . **What do you dislike about Factbird?** A beginners dokument guide is missing , you can go on you tube and watch some instruction, but a guide in form off a PDF fil , could be usefull . **What problems is Factbird solving and how is that benefiting you?** So far we havent used its full potentiel, but we have used it in form off planning orders , and give an overwiev over production performens . We have had some machines who breakdown now and then, and we will use factbirds results on downtime for a machine , too make futher decision . **Official Response from Ticiana Galajxhi:** > Hi Lis, Thank you for sharing your feedback on Factbird! We're thrilled to hear that you find our software program beneficial for tracking machine downtime and accessing order information remotely. We created detailed documentation that you can find here: https://www.factbird.com/resources/documentation, if you feel that something is missing or have any feedback, we'd love to hear it. Thank you for choosing Factbird! Best, Your Factbird Team ### 18. Good performance review **Rating:** 4.5/5.0 stars **Reviewed by:** Dominika R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Factbird?** All the information needed in one place. I'm working in Food factory. Factbird helping me to superview the production lines in the live section. It helps me be on track with what is going on on each line without going away from my laptop. I can be log in on a few devices so from every room I can be up to date. **What do you dislike about Factbird?** It is nothing on top of my mind. Maybe apart of the name. I'm strugguling to say it properly :) **What problems is Factbird solving and how is that benefiting you?** I have all date in one place. **Official Response from Ticiana Galajxhi:** > Hi Dominika, Thank you for your feedback! We're thrilled to hear that Factbird is helping you supervise the production lines efficiently. If you have any further suggestions or encounter any issues in the future, please don't hesitate to contact us at support@factbird.com. Thank you for choosing Factbird! PS: We also struggle sometimes ;) Best, Your Factbird Team ### 19. Excellent customer service **Rating:** 4.5/5.0 stars **Reviewed by:** Nick C. | Plant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about Factbird?** It's a very handy and easy to be used tool to optimize your production lines. **What do you dislike about Factbird?** I can't really think of anything. If I have to mention something, I'd say that one splitter wasn't working accordingly upon arrival but even then -after getting in touch with Sterre Van Empelen- she sent us another 1 that arrived just the day after. Their customer service is also just really really good. **What problems is Factbird solving and how is that benefiting you?** It's easy to find bottlenecks in your production lines and this way one can implement improvements that benefit the efficiency on short notice. **Official Response from Ticiana Galajxhi:** > Hi Nick, We're thrilled to hear that you find Factbird to be a handy and easy-to-use tool for optimizing production lines. It's great to know that our product is helping you identify bottlenecks and implement efficiency improvements quickly. We apologize for the issue with the splitter, but we're glad to hear that Sterre Van Empelen was able to resolve it promptly. We take great pride in our customer service, and it's heartwarming to hear your appreciation. Thank you for choosing Factbird. If you'd like to share more feedback or need further assistance, please don't hesitate to reach out at info@factbird.com. Best, Your Factbird Team ### 20. Surpasses expectations **Rating:** 5.0/5.0 stars **Reviewed by:** El Houcine E. | Packing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2024 **What do you like best about Factbird?** Easy to use, quick to install, accessible for everyone. What I also appreciate besides Factbird is the fast communication with the Factbird team; they respond very quickly. Additionally, I want to thank Sterre van Empelen. **What do you dislike about Factbird?** So far, I haven't noticed any downsides with Factbird **What problems is Factbird solving and how is that benefiting you?** Factbird helps me and my colleagues understand how our processes are performed, to see what is going well and what is not. With Factbird, we can focus on addressing the most significant limitations within the production processes **Official Response from Ticiana Galajxhi:** > Hi El Houcine, Thank you for your fantastic review! We're delighted to hear that you find Factbird easy to use, quick to install, and accessible for everyone. We'll be sure to pass along your kind feedback to Sterre as well. :) If you have any further comments or need assistance, please feel free to reach out. Thank you for choosing Factbird! Best, Your Factbird Team ### 21. Effortless setup with great customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Mid-Market (51-1000 emp.) **Reviewed Date:** April 05, 2024 **What do you like best about Factbird?** Factbird's plug-and-play feature made for very easy hardware setup; we were collecting data the very day we unpacked it. The software boasts an impressive array of features, and the customer support team has been exceptional, promptly addressing any issues we encountered. **What do you dislike about Factbird?** When first integrating into the process, parts of the data capturing relied heavily on manual input from operators. Getting people onboard with this type of system can be tricky. However, Factbird's support team have helped with automating certain parts of data collection. **What problems is Factbird solving and how is that benefiting you?** Our OEE isn't great and Factibrd gives us the transparency to see where we are wasting time and resource. This allows us to take data driven actions to mitigate these wastes. **Official Response from Ticiana Galajxhi:** > Dear user, We're thrilled to hear that you found our hardware setup effortless and that you are taking decisions based on real time production data. We're constantly working to improve our features and streamline the data capturing process, and we appreciate your feedback on this. Thank you for choosing Factbird! Best, Factbird team ### 22. Cool and simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Manufacturing | Enterprise (> 1000 emp.) **Reviewed Date:** May 07, 2024 **What do you like best about Factbird?** Simplicity to use the software and to fill data in there. All data are available in a simple way without too much information. The interface is modern and very user-friendly and without training for new users. **What do you dislike about Factbird?** Functionalities are sometimes too limited, they are working well and doing what they are supposed to do, but sometimes we need to go a bit further, and here start frustration. **What problems is Factbird solving and how is that benefiting you?** Highlight the biggest issues on machines and give us a way to prioritize **Official Response from Ticiana Galajxhi:** > Dear user, Thank you for sharing your feedback with us! We're thrilled to hear that you find our software simple to use and appreciate the modern, user-friendly interface. We understand your concerns about having more functionalities, and we are continuously working to enhance our features to better meet your needs. If you have specific suggestions on how we can improve or if you'd like to discuss any challenges further, please feel free to reach out at support@factbird.com. Thank you for choosing Factbird. Best, Your Factbird Team ### 23. Easy to start, perfect data **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** June 12, 2024 **What do you like best about Factbird?** I work in the fruit and vegetable industry. For packaging, we’ve been collecting data for years to gain better insights into where disruptions occur. With Factbird, you can start within a few hours and immediately gain valuable insights. Although we haven’t yet explored all the features, we’re already highly satisfied with the insights provided by Factbird. Communication is also prompt, and the service is excellent. **What do you dislike about Factbird?** The OEE is not easy to understand, especially for operators. **What problems is Factbird solving and how is that benefiting you?** We lacked sufficient insight into the disruptions. Now we have an understanding from which we can take action. **Official Response from Ticiana Galajxhi:** > Dear user, Thank you for your review! We're thrilled to hear that Factbird has been instrumental in providing valuable insights into your packaging process within just a few hours of setup. It's great to know that our prompt communication and excellent service have met your expectations. Regarding your feedback on the OEE feature, we understand it can be challenging for operators to grasp initially. To support you, we offer training sessions for managers and operators. If you're interested, please reach out to us at info@factbird.com. Thank you for choosing Factbird! Best, Your Factbird Team ### 24. Nice solution with good support **Rating:** 4.0/5.0 stars **Reviewed by:** Bart M. | Operations Support Engineer (projecten), Mid-Market (51-1000 emp.) **Reviewed Date:** June 24, 2024 **What do you like best about Factbird?** Nice company with good support. Take the time to help you. **What do you dislike about Factbird?** System cannot be purchased separately without a subscription. **What problems is Factbird solving and how is that benefiting you?** Very compact module that is easy to install without all kinds of difficult network settings. The program is very instinctive and works quickly and clearly. **Official Response from Ticiana Galajxhi:** > Hi Bart, Thank you for sharing your experience with Factbird. We're glad to hear that you appreciate our support and find our solution easy to install and use. If you have any more feedback you would like to share with us, please contact us at info@factbird.com. Once again, thank you for choosing Factbird! Best, Your Factbird Team ### 25. Great and comprehensible userinterface **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2024 **What do you like best about Factbird?** The user interface is clear and comprehenisble for both operators and managers. The configuration of lines, sensors, stop reasons, schedules, ... is quick and you can do it all yourself. **What do you dislike about Factbird?** Setup of an API for eg production batches is not (yet) configured, a guidance document to start this (little) project would be helpfull. **What problems is Factbird solving and how is that benefiting you?** insights of stop reasons and as a result, targeted maintenance where it is needed the most. **Official Response from Ticiana Galajxhi:** > Dear User, We are thrilled to hear that you find our user interface clear and quick to configure. We've shared the documentation regarding API setup with you. If you need any support, please don't hesitate to contact us at support@factbird.com. We're always happy to assist you. Thank you for choosing Factbird! Best, Factbird Team ### 26. Simple equipment that works **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Factbird?** Migrating from Blackbird to the new Factbird was easy. The support was helpful was creating the users on the new platform. **What do you dislike about Factbird?** Could use some more customisation on the dashboard. **What problems is Factbird solving and how is that benefiting you?** Simple counter to show production status. **Official Response from Ticiana Galajxhi:** > Dear user, We're happy to hear that Factbird has provided you with a simple solution for tracking production status. We value your input on dashboard customization and will work towards improving this aspect of our platform. Thank you for choosing Factbird! Best, Your Factbird Team ### 27. 1 year of daily use **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2024 **What do you like best about Factbird?** Seeing live data is extemely helpful when deciding on where to focus efforts. **What do you dislike about Factbird?** Some of the features online could be explained a touch better. A mobile app would be useful as well. **What problems is Factbird solving and how is that benefiting you?** OEE simplification **Official Response from Ticiana Galajxhi:** > Dear user, Thank you for your feedback! We're glad to hear that you find the live data helpful for decision-making. We appreciate your input on the features and will take that into consideration for future improvements. We are constantly working on enhancing the user experience and will keep your suggestion for a mobile app in mind. Thank you for choosing Factbird! Best, Factbird Team ### 28. Easy to navigate your data **Rating:** 4.0/5.0 stars **Reviewed by:** Emil F. | Maintenance Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Factbird?** Factbird is especially user-friendly and you quickly learn to navigate the program's features. One of the big advantages, from my point of view, is the ability to customize the dashboard, so whether you are an operator, technician, or manager, you can set it up to your own preferences and thereby keep an eye on your individual KPIs. **What do you dislike about Factbird?** Keep in mind that OEE1, OEE2 and OEE3 are solely a performance rate, measured in time, without quality rate. **What problems is Factbird solving and how is that benefiting you?** It has given us a clear insight into how many stops we actually have on our production lines, and we are especially aware if there are any stop types that are becoming more frequent, so we can address problems before they escalate. **Official Response from Ticiana Galajxhi:** > Hi Emil, Thank you for sharing your experience with us. We are glad to hear that, thanks to Factbird, you can see downtime analytics and improve operations. We appreciate your feedback, as it helps us improve and meet our customers' needs. Once again, thank you for choosing Factbird! Best regards, The Factbird Team ### 29. Lightweight and user-friendly program with a good user interface **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Factbird?** Nice and clear with OEE calculation capability, and it's great that you can access production data from anywhere in the world. **What do you dislike about Factbird?** There are no courses available, so I feel it's more of a 'learning by doing' experience. **What problems is Factbird solving and how is that benefiting you?** I use it to track production and see the progress of the other shifts, so I know what to expect when I come to work the next day. I also like the reporting feature for entering stoppage reasons. **Official Response from Ticiana Galajxhi:** > Hi Alexander, We're thrilled to hear that Factbird is positively impacting your operations by providing valuable OEE and stop reason analytics insights. We truly appreciate your suggestion regarding a learning platform. Please know that we're currently working on something exciting that aims to enrich our users' experience even further. If you have any questions or need support in the meantime, please don't hesitate to contact us at support@factbird.com. We're here to support you. Thank you for choosing Factbird! Best, Your Factbird Team ### 30. Factbird for optimizing production and data gathering **Rating:** 5.0/5.0 stars **Reviewed by:** Helge Christian H. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Factbird?** I have used factbird quite a lot over a period where we had downtime on a production line. Here a factbird was just to deliver performance before and after optimization. A factbird view was used for fixing the issues. How easy it is to get an overview of the performance of our production linies. For me it is interesting to see how many stops there have been and for what reason. Additionally we have data that comes from factbirds that goes into our performance board and here i have used the data that has been collected. The data i needed was about the total amount of the different components that had been produced on each shift. **What do you dislike about Factbird?** With the factbird view it would be great if the intervald while looking at the video could be increased. I think today it is 60 seconds. If possible a dropdown menu where you can choose the interval. Maybe going all the way up to 10 minutes. **What problems is Factbird solving and how is that benefiting you?** Production line optimization and data collection. Quick and easy installation of sensors and cameras in the production. The value we get from the installation is almost instant which is great. **Official Response from Ticiana Galajxhi:** > Hi Helge, Thank you for sharing your experience with Factbird! It's really great to hear how Factbird has played a significant role in your production line optimization. We're all about making life easier and more efficient for you, so it's fantastic to know we're hitting the mark there! We absolutely understand your point about the viewing interval on Factbird View. It sounds like a longer interval would really enhance your user experience. On System 1, the viewing interval is capped at 60 seconds. We want to let you know about our System 2, which allows continuous video viewing, not restricted to short intervals. It might be just the solution you're looking for :) Our team would be more than happy to assist you in switching to System 2, to make sure the transition is as smooth as possible for you. We're just a phone call or an email away, whenever you're ready to explore this option. Thanks again for your feedback, and for giving us the opportunity to continuously improve our product and services. We're here to help, so don't hesitate to reach out if you have any other questions or suggestions. Thank you for choosing Factbird! Warm regards, The Factbird team ### 31. Production surveillance in aggriculture manufacturing **Rating:** 4.5/5.0 stars **Reviewed by:** David B. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Factbird?** We use factbird cameras and sensors every day in all parts of our production, because of the easy setup. If we have a machine breakdown, we quickly install a new camera or sensor and immediately know that if it ever happens again we will know why. We have also just installed electricity measurement devices all over our production, to save power when the machines are not producing goods. Super easy install. Also great customer service and communication. **What do you dislike about Factbird?** We have a experienced a decent amount of factbird views that stopped working out of nowhere. And sometimes the cameras attached to the boxes only need a tiny push on the USB cable to also stop working. More stable connectivity would be great on those. **What problems is Factbird solving and how is that benefiting you?** We have used it a lot to find the root causes of problems on our AMR fleet in the production. We have several cameras installed on our dropoff and pickup stations, so that when the AMR fails to deliver goods, we will instantly know why and can fix the problems or send it to our integrator. **Official Response from Ticiana Galajxhi:** > Hi David, Thanks so much for taking the time to share your thoughts on Factbird. It really warms our hearts to hear how our product and customer service have helped you on the factory floor. We also totally hear you about those stability issues with Factbird View. It's something we genuinely apologize for, and we want you to know that we're already on it. Our team is busily working on an updated, more robust version of Factbird View as we speak. We're confident we'll soon have a better solution for you. Once again, thank you for your valuable feedback, as it helps us to continually improve. If you have any further suggestions or inquiries, please don't hesitate to reach out. Thank you for choosing Factbird! Best regards, The Factbird team ### 32. Factbird Experience **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** March 07, 2024 **What do you like best about Factbird?** It allowed us to gain unbiased, reliable data on our process which was extremely helpful during production set up. **What do you dislike about Factbird?** We periodically have issues with the device counting 1 piece multiple times. This is likely a byproduct of our set up and not a fault of the device itself. **What problems is Factbird solving and how is that benefiting you?** Identify specific instances of slow downs so that we can address recurring issues rather than just attribute it to people now working fast enough. **Official Response from Ticiana Galajxhi:** > Dear user, We're very happy to hear that Factbird is adding value to your operations by providing reliable data. For assistance with the issue you're facing regarding the device counting multiple times, kindly reach out to us at support@factbird.com so we can look at the setup together. We're here to support you. Thank you for choosing Factbird! Best, Your Factbird Team ### 33. Amazin tool to get an overview of your production performance **Rating:** 4.5/5.0 stars **Reviewed by:** Kristian K. | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Factbird?** Amazing tool to get an overview of your production performance. It is user-friendly. Easy to learn and teach to others. Easy to implement and start using. Easy to adapt into your day. Customer support is outstanding. POC's are always there to help. **What do you dislike about Factbird?** With many lines it can be difficult to get a quick overview unless you are using Power Bi or similar. Extraction of data can be difficult you want to see several lines at the same time. Some difficulties when interacting with other systems. **What problems is Factbird solving and how is that benefiting you?** It gives you an overview of your production and where to optimize or where the possibilities are. Unknown downtime will be visualized so that you are able to take action and eliminate this. **Official Response from Ticiana Galajxhi:** > Hi Kristian, Thanks for sharing your positive experience with Factbird! We're thrilled to hear that you've found our system easy to integrate and useful for real-time production insights. We would like to hear more about your challenges when it comes to multiple line production data extraction. Please write us at support@factbird.com and we will be able to assist you. Once again, thank you for your feedback, they are extremely helpful to us in improving our product. Thank you for choosing Factbird! Kind regards, Factbird team ### 34. System support, and output focused **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.) **Reviewed Date:** October 11, 2023 **What do you like best about Factbird?** It gives true data from the production in a format that at easy to understand, regarding the speed and stop cources. The company have a good spirit and is very helpfull. **What do you dislike about Factbird?** The OEE 1-4can from my point of view be dificult to understand how its calculated, but that might be because of i'm not the one who set up the system. We do not have expiriens with APIs so it is a bit difficult to setup full automated batch upload to the system, however the excel sheet is very easy to integrate to the ERP. It would be beenefical with some out of the box PowerBI reports. **What problems is Factbird solving and how is that benefiting you?** It covers our runtime and stop cources, so we can focus on whats giving issues on the machinse. **Official Response from Ticiana Galajxhi:** > Dear customer, Thank you for sharing your feedback on Factbird! It's fantastic to hear that you appreciate aspects of the platform such as real-time data capabilities, ease of installation, user-friendliness, and the customer support behind it. We're always working on making Factbird better, and your input helps us prioritize enhancements that will benefit our users. Thank you for sharing your insights and for choosing Factbird! Best regards, The Factbird Team ### 35. Fantastic automated OEE system **Rating:** 5.0/5.0 stars **Reviewed by:** Ben B. | Process Improvement Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** October 03, 2023 **What do you like best about Factbird?** Easy of integration into very bespoke systems to gain insightful information on machine opperation time **What do you dislike about Factbird?** The more info you put in the more you get out. Which is both a positive and a negative. If you feed in the bare minimum of data you may not get the detailed insight that you requre. **What problems is Factbird solving and how is that benefiting you?** Factbird hilights when our machines are down giving us insight into the common reasons a machine may breakdown. This allows us to tailer our maintenance to the most effective solutions to reduce this downtime. **Official Response from Ticiana Galajxhi:** > Hi Ben, Thank you for your insightful review on the G2 platform. We're thrilled to hear that you find Factbird easy to integrate with your existing systems. We are always happy to help you assist you with data input. We are also very happy to hear that you are using Factbird to tackle maintenance issues. Thank you for choosing Factbird! Best regards, The Factbird team ### 36. Factbird for a QA officer **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2023 **What do you like best about Factbird?** Easy to use. Easy to navigate overview. It is fast to navigate to previous days or weeks. With the colour coded timeline reviewing stops for potential risk is easy. Batch controls makes it easy for operators and QA to be in compliance with our standards. **What do you dislike about Factbird?** If a batch control is tied to a Team shift and the first batch of the day starts after the team shift, then the batch control is lost unless manually readded. -If there could be a category for batch controls that are tied to each production day, the operators would not have to remember if all batch controls have popped up. -This is specificly for controls that are only required at the start of the day like controls for the automatic systems and such. The seach function for the Batches page is not that intuitive. When searching for a specific batch/PO number only a couple of batches will appear and not all of them. **What problems is Factbird solving and how is that benefiting you?** Batch controls record keeping. Documentation for production stops or other reported failures. Great tool to demarcation of product if a reclamation or other reported error occurs. **Official Response from Ticiana Galajxhi:** > Hi there, Thanks so much for sharing your review. It's great to hear that you find the platform easy to use and navigate, especially when it comes to color-coded timelines and batch controls. Your satisfaction with these features aligns with our dedication to providing efficient and user-friendly solutions for operators and QA. However, we acknowledge the concerns you've pointed out, specifically relating to the batch controls tied to team shifts and the search functionality on the Batches page. Your feedback shines a light on areas where we can improve, and we want you to know that we're taking it seriously. Please share your feedback with us at support@factbird.com and we will be happy to address them. :) We appreciate your feedback as it helps us improve and meet our customers' needs. Thank you for choosing Factbird! Best regards, The Factbird Team ### 37. Great insight into production number and easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Jenny S. | Enterprise (> 1000 emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Factbird?** The insight into production number live, making it much easer to know where to step in and where to optimize. Easy to integrate as well. **What do you dislike about Factbird?** You need to have som technical skill, which can be a learning curve for production workers **What problems is Factbird solving and how is that benefiting you?** Stop time, reasons for stop time. Good statistics and overview of the different production lines **Official Response from Ticiana Galajxhi:** > Hi Jenny, Thanks for sharing your positive experience with Factbird! We're thrilled to hear that you've found our system easy to integrate and useful for real-time production insights. We understand that involving your frontline team can be challenging. We recently hosted a webinar where our founder shares his tips on how to drive behavioral change on the shop floor. You can find the webinar here: https://www.factbird.com/webinars/smart-factory-webinars-episode-3. We hope you find it useful! Once again, thank you for your feedback, they are extremely helpful to us in improving our product. Thank you for choosing Factbird! Kind regards, Factbird team ### 38. Nice software **Rating:** 5.0/5.0 stars **Reviewed by:** Hans D. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 19, 2023 **What do you like best about Factbird?** Easy overview, nice graphics. Very nice to get detailed statistics on the different lines. I really like that you can select each and every sensor installed on the lines. **What do you dislike about Factbird?** I find it a problem that when i want to search for a specific produkt in "batches", when i press search for products, i cant write the SKU number. I have to scroll down through all the products to find it. Otherwise i dont have any pain points so far. **What problems is Factbird solving and how is that benefiting you?** It is helping me plan the production of the brewhouse. As i can see how the packaging lines are running, i can plan the filtering of beer much better than i could before. **Official Response from Ticiana Galajxhi:** > Hi Hans, We appreciate your feedback on Factbird and are delighted to hear you've found that it provides an easy overview with nice graphics and detailed statistics for your various lines. Our aim has always been to offer a user-friendly and informative experience, so we're glad to know we're hitting the mark! Regarding the issue you've experienced with product search in "batches", we understand how this could make finding a specific product more time-consuming. Your input is invaluable as it helps us identify areas for improvement, and I assure you that we'll consider this feedback in our ongoing efforts to enhance the platform. Once again, thank you for sharing your thoughts and for choosing Factbird. Best regards, The Factbird team ### 39. Great OEE data within seconds of plugging in! **Rating:** 5.0/5.0 stars **Reviewed by:** Will L. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2023 **What do you like best about Factbird?** The ease of use and training for operators has made it a great addition to our manufacturing team **What do you dislike about Factbird?** No pre-set shift patterns making it slow to input manual shifts. **What problems is Factbird solving and how is that benefiting you?** Factbird is immediatley highlighting lost production time through highlighting micro stops we were unaware of and helping us build a picture of change times. This allows us to develop our knowledge and better plan work around actual times rather than estimations. **Official Response from Ticiana Galajxhi:** > Hi Will, We appreciate your positive feedback on your experience with Factbird! It brings us great joy to hear that our system's integration has been seamless for you and that operators are finding value in it. Your suggestions and feedback are invaluable to us as we continuously strive to enhance our product. We will carefully review and consider the insights you've shared. Thank you for choosing Factbird! Kind regards, Factbird team ### 40. Reliable and very insight full setup **Rating:** 5.0/5.0 stars **Reviewed by:** Behrang F. | Associate Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2023 **What do you like best about Factbird?** Getting such an insight on the production performance to drive improvement initiatives. Besides that we connect it to our app development unit to get better data collection from manual processes. **What do you dislike about Factbird?** There isn't that much to say, so i will leave this blank **What problems is Factbird solving and how is that benefiting you?** Data insight **Official Response from Ticiana Galajxhi:** > Hi Behrang, Thanks for sharing your positive experience with Factbird! We're thrilled to hear that you are using production data to drive improvement. If there is any other feedback you would like to share with us, do not hesitate to contact us at support@factbird.com. Thank you for choosing Factbird! Kind regards, Factbird team ### 41. Bringing in OEE and Industry 4.0 Technology into the PVC Industry **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Plastics | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Factbird?** The live virtual production lines and the machine OEE keep operations on track. We now have the visibility to check batch progress. In total we have reduced the number of steps in our process by 60%, reduced operator travel and our data collection is now 85% more automated than before. We now have a fully closed-loop system where anybody can see what is happening in our manufacturing plant at any time. Also with the help of the team, we have developed a live dashboard giving a visual overview of the factory and its processes, this allows us to react faster when it comes to breakdowns or line stops. **What do you dislike about Factbird?** The font is the main problem, we feel it is small on many of the menus. Some of our employees have poor vision and it's difficult for them with this smaller font. Also different pages for more than 8 lines, it would be preferred if this was on one page and we could just scroll down. In operations, we need to get the data as fast as possible so having a clear font, and key information viewable straight away is key. But if the fonts are the only problem then you're on the right lines with your product. **What problems is Factbird solving and how is that benefiting you?** Giving us live production data. Viewable virtual lines. Automated data collected. Ability to log batch start/completion on the lines. Less operator travel. Increased, live communication. Digital QC checks. up-skill staff. Breaking the business into using industry 4.0 and automated data collection. **Official Response from Ticiana Galajxhi:** > Hi, Thank you so much for providing us with such a detailed review of your experience with Factbird. It's fantastic to know that you now have improved visibility into batch progress and have successfully reduced the number of process steps by 60%. We understand your concerns about font size and the preference for having all lines displayed on a single page for ease of use. We apologize for any inconvenience caused and assure you that we will look into these issues to ensure a better user experience for all users. Thank you again for your detailed review, as well as your understanding and support as we work to enhance our product. If you have any further suggestions or if there's anything else we can assist you with, please don't hesitate to reach out to us. We're dedicated to continually improving and providing you with the best solution. :) Thank you for choosing Factbird! Warm regards, The Factbird Team ### 42. First time using this type of data gathering equipment **Rating:** 4.0/5.0 stars **Reviewed by:** Christopher M. | Electrical/Mechanical Engineer , Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Factbird?** We got this in its infancy and have since progressed to the latest version. With its ease of use and setting up, it makes rolling out the system to staff a simple and quick process. **What do you dislike about Factbird?** Not a lot, to be honest. The only thing I can think of is mainly due to the environment we work in has called for us to fit long runs of cable to get from end to end on our lines **What problems is Factbird solving and how is that benefiting you?** We can use the data to work out not only our OEE but, with a slight tweak we are now producing reject rates and spotting the product that gives us the most problems **Official Response from Ticiana Galajxhi:** > Hi Chris, Thank you for sharing your experience with Factbird as a first-time user! We're very glad to hear that you have found our platform to be easy to use and set up, making the rollout process to your staff simple and quick. We genuinely appreciate your feedback, as it helps us in our ongoing efforts to improve our system. Your suggestions are valuable to us, and we are committed to continuously enhancing our platform to better meet your needs. If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to let us know. We're here to support you in optimizing your production efficiency and quality. :) Thank you for choosing Factbird! Warm regards, The Factbird Team ### 43. OEE excellence **Rating:** 5.0/5.0 stars **Reviewed by:** Morten E. | Lean Manager, PTD, Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Factbird?** Factbird not only deliver a OEE-system as other manufacturers but the level of customer focused usability is amazing. Continuous improvement of the system and support are their main priorities which enable a system which people embrace and almost love using. **What do you dislike about Factbird?** Complexity but I would say they are react quickly and do everthing to get errors etc. fixed asap. **What problems is Factbird solving and how is that benefiting you?** Getting real time data to locate bottleneck, what are causing our downtime etc. through a easy-to-use system. **Official Response from Ticiana Galajxhi:** > Hi Morten, Thank you for sharing your experience with Factbird. It's fantastic to hear that our solution is helping you address critical issues and optimize your operations with real-time data. Your input about complexity is valuable to us, and we're committed to addressing any challenges promptly to ensure a seamless experience for you and all our users as we strive to make Factbird a system that not only meets but exceeds your expectations. If you have more feedback, don't hesitate to contact us at support@factbird.com. Once again, thank you for choosing Factbird!:) Best regards, The Factbird Team ### 44. Reliable **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.) **Reviewed Date:** May 02, 2024 **What do you like best about Factbird?** Great product and easy to configure and get API connection **What do you dislike about Factbird?** sometimes the data is not 100% reliable compared to what the machine measures **What problems is Factbird solving and how is that benefiting you?** monitor production flow and performance **Official Response from Ticiana Galajxhi:** > Dear user, Thank you for taking the time to review Factbird. We're thrilled to hear that you find our product easy to configure and appreciate its API connectivity features. Regarding your concerns about count reliability, we would really like to test the actual output. It may be that a machine is counting theoretical outputs, or could be an issue related to the setup (for example, the way users set up validated speed). Ensuring accuracy is paramount for us, as we understand the impact this can have on operational decision-making. Please feel free to reach out to our support team at support@factbird.com and we would be happy to assist you. Thank you once again for your feedback and for choosing Factbird! Best, Your Factbird Team ### 45. Decisions based on data **Rating:** 5.0/5.0 stars **Reviewed by:** Miguel R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 13, 2023 **What do you like best about Factbird?** Live data Production status - parts per minute Production issues that help us to prevent further problems Confidence in our operators about their shift Operations decisions - capacity analysis or direct labor efficiency decisions **What do you dislike about Factbird?** More sensor cannot be added in the same line - now I just heard there is a new hardware that allow 2 sensor to be connected Could be an advantage to create product information for example BOM & Standard Operations Instructions **What problems is Factbird solving and how is that benefiting you?** Improve the main reasons for downtime. Machine capacity decisions Confidence in production planning Confidence for operators running the machines **Official Response from Ticiana Galajxhi:** > Hi Miguel, Thank you for taking the time to share your feedback on Factbird. We greatly appreciate your valuable insights and are delighted to hear that you find several aspects of our platform beneficial to your operations! We would advice you to consider migrating to system 2 in order to benefit from some of the features you highlighted would be great to have. Please contact us at support@factbird.com. Once again, thank you for your valuable feedback, as it helps us to continually improve our services and cater better to your needs. If you have any further suggestions or inquiries, please don't hesitate to reach out. Thank you for choosing Factbird! Warm regards, The Factbird Team :) ### 46. Exellent at understanding the business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Mads T. | Enterprise (> 1000 emp.) **Reviewed Date:** November 17, 2023 **What do you like best about Factbird?** They develop their platform over time based on understanding their vliemts needs. Their UI is intuitive for shop flot employees and the Implementation is insanely easy **What do you dislike about Factbird?** Nothing commes to mind. I have used smaller parts of their features without the core functionallity and even that was easy **What problems is Factbird solving and how is that benefiting you?** Understanding the cause of speed losses, lack of data, overview of what to improve to gain the largest effect **Official Response from Ticiana Galajxhi:** > Hi Mads, Thank you for sharing your experience with us. We are very happy to hear that our solution is easy to use and that it helps you identify downtime causes. If you have more feedback, don't hesitate to contact us at support@factbird.com. Once again, thank you for choosing Factbird!:) Best regards, The Factbird Team ### 47. Factbird evaluation from Lantmännen and Danish Crown **Rating:** 4.5/5.0 stars **Reviewed by:** Mark W. | Director - Business Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Factbird?** Real time data, easy to understand and setup (view and screen). Good support. **What do you dislike about Factbird?** At least at that time, icould have used an app, with a better mobile setup than using a browser on your mobile device. **What problems is Factbird solving and how is that benefiting you?** Uncover stop causes, creating value creating discussions based on facts. It involves employees on the shopfloor to help document and eliminate stops in production. **Official Response from Ticiana Galajxhi:** > Hi Mark, Thank you for sharing your experience with Factbird, we are glad to hear that real-time data brings real value to your operations and that you had a great experience with our support team. We will be looking into improving the mobile experience, and your feedback helps us understand the product's strengths and areas for improvement. Thank you for choosing Factbird! Best regards, The Factbird Team ### 48. Been using Factbird (Blackbird) since the early days in food production. **Rating:** 5.0/5.0 stars **Reviewed by:** Per J. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 21, 2023 **What do you like best about Factbird?** Easy to install and get up running. Very userfriendly for operators **What do you dislike about Factbird?** Improvement for Factbirg is to have an more customized "dashboard function" where different sensor cam be combined and calculated **What problems is Factbird solving and how is that benefiting you?** Factbird is creating an overview of our "online performance" and give information about issues causing reduced production Furthermore Factbird is giving a possibility to do specific root cause analyse with cameras and special sensors. **Official Response from Ticiana Galajxhi:** > Hi Per, Thank you for your constructive feedback. We're truly glad to hear you appreciate the simplicity of our product's installation and its user-friendly nature for operators. In response to your feedback regarding a more customized dashboard, it's worth noting that Factbird's API does allow for integration with business intelligence tools like Power BI. This can help you create a more personalized dashboard, enhancing your ability to combine and calculate data from different sensors. Should you wish to explore this opportunity, our dedicated support team is more than ready to assist. We can guide you through the API integration and even help you create your customized dashboard in Power BI. Once again thank you for the kind review and for choosing Factbird. Best regards, The Factbird team ### 49. Factbird is a great solution and reliable system for production efficiency improvements **Rating:** 4.0/5.0 stars **Reviewed by:** Szilárd C. | Plant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2023 **What do you like best about Factbird?** Quick and easy installation and setup, immediate live data availability everywhere. Quick support and continuous improvement. **What do you dislike about Factbird?** Standard reports are available but in case of different needs the improvement is not in place, or just few cases. **What problems is Factbird solving and how is that benefiting you?** We have real and live data, we can react quickly and later we can analyse for long term improvement. We increased our OEE by 4 % in one year. **Official Response from Ticiana Galajxhi:** > Hi Szilárd, Thank you so much for your review of Factbird and for sharing your positive feedback about our platform. We're thrilled to hear that you found the installation and setup process quick and easy, and that you appreciate the immediate availability of live data throughout your operations. It's truly fantastic to hear that you have achieved a remarkable 4% increase in OEE over the course of one year using Factbird! Your feedback regarding our reporting capabilities is greatly appreciated. We're continuously working to enhance our platform and address various reporting requirements. We value your input and will take it into consideration as we prioritize and plan our future improvements. If you'd like to further discuss your specific needs, please feel free to reach out to us at support@factbird.com. We're here to help! If there's anything else we can assist you with or if you have any further suggestions, please don't hesitate to reach out. We're committed to continuously improving our platform and ensuring your success. :) Thank you for choosing Factbird! Warm regards, The Factbird Team ### 50. Insightful **Rating:** 4.0/5.0 stars **Reviewed by:** Kholofelo M. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about Factbird?** You have real time insight on productivity. It's is extremely user friendly for different levels of management. (i.e., operators, mag angers and technicians.) **What do you dislike about Factbird?** It requires an connectivity of first world countries and in South Africa we struggle with 3G connectivity, thus creating missing data across some shifts. **What problems is Factbird solving and how is that benefiting you?** We can see both our Availabilities and Utilization loses therefore assisting in finding root causes and taking proper corrective actions. **Official Response from Ticiana Galajxhi:** > Hi Kholofelo, Thank you for your review, we're thrilled to hear that our platform is user-friendly and caters to different levels of management. We understand your concerns regarding connectivity, especially in regions with limited 3G availability like South Africa. We apologize for any missing data that may have occurred during shifts due to connectivity challenges. However, we would like to inform you that Factbird offers an option for Wi-Fi connectivity, which can provide a more reliable and stable connection. Please write us at support@factbird.com and let's look into this together! :) We appreciate your feedback and are committed to continuously enhancing our platform. If you have any further suggestions, please don't hesitate to reach out. We're dedicated to providing you with the best solutions for productivity monitoring and optimization. Thank you for choosing Factbird! Warm regards, The Factbird Team - [View Factbird pricing details and edition comparison](https://www.g2.com/products/factbird/reviews?qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-05-19+21%3A11%3A58+-0500&secure%5Bsession_id%5D=23fa3dfb-1d91-46e0-9105-ffc367f3838f&secure%5Btoken%5D=68dbcc160c8dfa773c7c9b4e468a4b37d856bb848c6c6f93f4048507a9a653cb&format=llm_user) ## Factbird Integrations - [Alteryx](https://www.g2.com/products/alteryx/reviews) - [API PRO](https://www.g2.com/products/api-maintenance-systems-api-pro/reviews) - [Databricks](https://www.g2.com/products/databricks/reviews) - [Ignition](https://www.g2.com/products/inductive-automation-ignition/reviews) - [Kepware+](https://www.g2.com/products/ptc-kepware/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Power BI](https://www.g2.com/products/microsoft-microsoft-power-bi/reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) - [Oracle JD Edwards EnterpriseOne](https://www.g2.com/products/oracle-jd-edwards-enterpriseone/reviews) - [Postman](https://www.g2.com/products/postman/reviews) - [SAP Cloud ERP (SAP S/4HANA Cloud)](https://www.g2.com/products/sap-cloud-erp-sap-s-4hana-cloud/reviews) - [Snowflake](https://www.g2.com/products/snowflake/reviews) - [Tableau](https://www.g2.com/products/tableau/reviews) ## Factbird Features **Workflow & Automation** - Safety checks & inspections - Customizable Workflows - Dynamic SOP Promotion - Nonconformance Event Management - Safety & Incident Logging / Compliance Reporting **Data Management** - Aggregation - Data Models - Propagation - Data Collection - Cleansing **Guide Options** - Rich Text Editor - Drag and Drop Editor - Page Templates - Video Tutorials - Document Upload **Knowledge Base** - Q & A - Link Sharing - Searchable **Execution** - Planning - Scheduling - Collaboration **Analytics** - KPIs - Real Time - Dashboards **Guide Tools** - Prerequisites - Workflows - Training Modules - Analytics **Security** - Verification - Role-Based Permission **Analytics & Reporting** - Monitoring - KPIs - Customizable Analytics / BI Integration **Access Options** - Multi-Language Support - Mobile Device Support - Single Sign-On (SSO) **Agentic AI - Manufacturing Intelligence** - Proactive Assistance **Enterprise Management** - Cross & Multi‑Site Governance - Site Reporting and Analytics - Cross‑Site Collaboration & Communication - Multi-Device Scalability - Role-Based Access Control (RBAC) **Content** - Trackable Analytics - Import - File Viewing - Update Notifications **Knowledge Capture** - Frontline Knowledge Capture & Sharing - Content Versioning & SOP Updates - Embedded Microlearning - Offline Knowledge Access **Communication** - Upload - Comments **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Agentic AI** - Actions & Autonomous Execution - Real‑Time Translation & Transcription - Predictive & Prescriptive AI **Data & Integration** - Open API & Extensibility - ERP / MES / EAM Integration ## Top Factbird Alternatives - [Redzone](https://www.g2.com/products/qad-redzone/reviews) - 4.8/5.0 (550 reviews) - [Connecteam](https://www.g2.com/products/connecteam/reviews) - 4.6/5.0 (3,487 reviews) - [MaintainX](https://www.g2.com/products/maintainx/reviews) - 4.8/5.0 (1,497 reviews)