--- title: Blackbaud Tuition Management Reviews meta\_title: 'Blackbaud Tuition Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how Blackbaud Tuition Management works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education ERP url: https://www.g2.com/categories/education-erp --- # Blackbaud Tuition Management Reviews & Product Details Visit Website Boost parent confidence and increase net tuition revenue with a comprehensive tuition and billing system built for private and independent K–12 schools. With Blackbaud Tuition Management, families have the convenience of a mobile-friendly payment portal, electronic invoicing, a variety of ways to pay tuition and fees, and a shopping cart feature that allows them to purchase optional items like sweatshirts, event tickets, and yearbooks in the same system. Blackbaud Tuition Management also provides built-in efficiencies for the business office by consolidating billing and payments into a subsidiary ledger and providing an optional follow-up service to reduce tuition delinquency. Plus, admins can configure payment plans and payment modalities, reduce data entry with integrated financial aid and enrollment software, and customize reporting and dashboards by stakeholder. Blackbaud Tuition Management provides the services and business intelligence you need to drive financial sustainability. * * * Product Website Blackbaud Tuition Management Seller [Blackbaud](https://www.g2.com/sellers/blackbaud) Discussions [Blackbaud Tuition Management Community](https://www.g2.com/products/blackbaud-tuition-management/discuss) Languages Supported English Overview by Kaney Steele Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months [ View More Pricing Information ](https://www.g2.com/products/blackbaud-tuition-management/pricing) Blackbaud Solutions (1) See how Blackbaud products can work together to solve real problems. [ ![Solution Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Solution Avatar Image") Blackbaud’s Total School Solution SolutionBy Blackbaud ](/sellers/blackbaud/solutions/blackbaud-s-total-school-solution) Show More ![Verified User in Accounting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Accounting") UA Verified User in Accounting 7/24/2026 "All things considered, it's a solid solution for schools" 4/5 What do you like best about Blackbaud Tuition Management? Blackbaud is user-friendly and intuitive, plus their customer support is top notch. I am relieved that all the modules work well together, and system issues are often acknowledged and eventually updated across the board. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Tuition Management? The only two downsides I can think of are pretty typical; the pricing can feel steep sometimes, and you will inevitably run into system-restrictions that can't be changed as quickly as you may want. Review collected by and hosted on G2.com. What problems is Blackbaud Tuition Management solving and how is that benefiting you? Incorporating accounting/fundraising/admissions into one system that works together, saving many positions/offices time and headaches. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: Seller invite ![Lindsey K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lindsey K.") LK Lindsey K. ACCOUNTS PAYABLE MANAGER Mid-Market (51-1000 emp.) 11/20/2025 "Effortless Billing and Payment Tracking for Families and Administrators" 4.5/5 What do you like best about Blackbaud Tuition Management? I like that Blackbaud Tuition Management is easy to use, keeps all billing information in one place, and makes payment tracking simple for both families and administrators. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Tuition Management? I dislike that Blackbaud Tuition Management can feel a bit clunky at times, with slow load speeds and a confusing interface in certain sections. Some tasks require too many clicks, and customer support response times can be inconsistent. Review collected by and hosted on G2.com. What problems is Blackbaud Tuition Management solving and how is that benefiting you? Blackbaud Tuition Management helps centralize billing, automate payment schedules, and reduce manual tracking. This saves time, cuts down on errors, and makes it easier for families to stay organized with their tuition and fees. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Mid-Market (51-1000 emp.) 10/27/2025 "Blackbaud Tuition Management" 4.5/5 What do you like best about Blackbaud Tuition Management? I think Tuitions Managements greatest strengths are the financial controls for the business office and integrated payment experience for our families. The ability to consolodate billing, track accounts, and offer flexible payment plans really helps our org. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Tuition Management? Some things were a bit outdated for an extended period of time, but recently had a facelift. Things are now great! Review collected by and hosted on G2.com. What problems is Blackbaud Tuition Management solving and how is that benefiting you? Customized payment plans, BTM support is very quick to resolve any issues that may arise. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: G2 invite LO lisa o. Accounts receivable manager and tuition billing analyst Mid-Market (51-1000 emp.) 2/13/2025 "long time user" 5/5 What do you like best about Blackbaud Tuition Management? i enjoy using blackbaud for the billing of our tuition and misc fees. the program is very user friendly and easy to manage. i have been using blackbaud since early 2011 and it has gone through some changes but in the right direction. the reports are also a great resource to use and there are many options to choose from. you can create and manage your own created reports to your personal needs. customer service is great although i am use to calling or emailing my account manager Doris she is amazing and so knowledgeable. i am a frequent user of blackbaud and use it on a daily basis. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Tuition Management? if there is one thing that blackbaud could upgrade on their end it would be the aging reports. it would be so helpful if we could pull a report from a specific date and dating back. i like the reports but pulling a specific date from 5- 10 years ago can be so helpful. Review collected by and hosted on G2.com. What problems is Blackbaud Tuition Management solving and how is that benefiting you? tuition billing and monthly statements manually mailed out. the follow emails for failed payments. late fees and failed payment fees automatically posted. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Jennifer M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jennifer M.") JM Jennifer M. Director of Finance Mid-Market (51-1000 emp.) 2/13/2025 "Great Features and enhancements" 4/5 What do you like best about Blackbaud Tuition Management? The best feature of tuition management is the automated collection of tuition payments. The reporting has allowed our team to be more effectient and effective in processing our monthly financial statements. Also, I love how we could listen to converstations between families and customer service. This gives us a perspective of what the family is trying to do. I love the chats! It's simple and easy to get things done while going through a busy day. I love the weekly/monthly/annual enhancements to make the software better. I do like that there are features that we could now do some things on our own and not put in a case. There were a couple of situations where customer service empowered me to do something but the feature was not quite available just yet. i.e. update enrollment fees, still dimmed and cannot change yet and rolling forward the module from one year to another. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Tuition Management? I know it's a legal thing, but I wish that there was a solution to better collect past due balances from families. There are times when families contact Blackbaud to make a payment or have a question about their accounts and it's difficult to understand customer service as they may be outsourced in other countries. It appears that it's outsourced. Review collected by and hosted on G2.com. What problems is Blackbaud Tuition Management solving and how is that benefiting you? There are times when reports have inaccurate information and we have to put in a case to have customer service fix it. It can take a few days while we are trying to close month-end. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Monica L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Monica L.") ML Monica L. Sr. Accountant Mid-Market (51-1000 emp.) 11/12/2024 "Tuition billing and reconciliation made easy" 5/5 What do you like best about Blackbaud Tuition Management? I love the easy access to almost instant reports for almost everything you need. In the Business Office we get asked for random reports from the Admin team. Being able to run the report or create one is super quick and easy. And if for some reason I can't get it to work the Chat option is amazing with their service. Very knowlegable and quick to help Review collected by and hosted on G2.com. What do you dislike about Blackbaud Tuition Management? Sometimes I'm in the wrong school year. but aside from that, I can't think of anything else. Review collected by and hosted on G2.com. What problems is Blackbaud Tuition Management solving and how is that benefiting you? We have been using TM for a few years now. From when it started as Smart tuition. Month end reconciling is very easy now and the billing is done through TM so there is little to no need to call or email statements Review collected by and hosted on G2.com. Show More 2/7/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 6/26/2025 "BBTM" 4/5 What do you like best about Blackbaud Tuition Management? the reports provided a numerous and this helps with getting the information needed to reconcile all the accounts. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Tuition Management? for new family users, there could be helpful videos or webinars to introduce how they can make payments for students and especially in the correct school year. Review collected by and hosted on G2.com. What problems is Blackbaud Tuition Management solving and how is that benefiting you? they help with collecting tuition for all our programs and consolidates the information to transfer into financial software, Financial Edge with Blackbaud. This integration is essential. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Mid-Market (51-1000 emp.) 2/7/2025 "Integrated contract production, billing, and report production" 4.5/5 What do you like best about Blackbaud Tuition Management? Blackbaud Tuition Management (BBTM) is integrated with the contracts we generate in the Blackbaud Education Management. Payment information flows automatically. Implementing useful mapping of fees and discounts to the GL in Financial Edge supports easy reporting of the tuition numbers to leadership. Customer service is good a trouble shooting problems majority of the time. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Tuition Management? When calling in for Blackbaud support, hold times can sometimes be up an hour. However, the Knowledgebase articles are a good starting point. Review collected by and hosted on G2.com. What problems is Blackbaud Tuition Management solving and how is that benefiting you? Producing new year contracts with an import and clean reporting. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Mariam R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mariam R.") MR Mariam R. Accountant Mid-Market (51-1000 emp.) 11/19/2024 "Easy to Use and Navigate" 4.5/5 What do you like best about Blackbaud Tuition Management? I like that the system is very user friendly and they also have the knowledge base as an extra resource for when we need assisatcne w/ the site. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Tuition Management? The wait times for customer service is way too long. Review collected by and hosted on G2.com. What problems is Blackbaud Tuition Management solving and how is that benefiting you? Assisting with education billing and accounting Review collected by and hosted on G2.com. Show More 2/6/2025 Current UserValidated ReviewerIncentivizedSource: Seller invite ![amber b.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "amber b.") AB amber b. Director of Communication and Enrollment Management Small-Business (50 or fewer emp.) 11/13/2024 "Effective management and tracking of tuition information" 5/5 What do you like best about Blackbaud Tuition Management? It gives families more autonomy in managing their own accounts and limits the questions received by our staff Review collected by and hosted on G2.com. What do you dislike about Blackbaud Tuition Management? It can be cumbersome to do things manually, sometimes our contracts do not integrate as they should if submitted within a pay period Review collected by and hosted on G2.com. What problems is Blackbaud Tuition Management solving and how is that benefiting you? Before BBTM, our accountant manually entered ACH for each family and had to manage late fees, payment issues, default lists, etc. BBTM has cut that work significantly and keeps people from falling through the cracks. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 9 months [ View More Pricing Information ](https://www.g2.com/products/blackbaud-tuition-management/pricing) ##### ##### Blackbaud Tuition Management Features Financial management General Ledger Accounts Payable and Receivable Budgeting Billing Payments Reporting Customized Reports Report Exporting [ View More Features ](https://www.g2.com/products/blackbaud-tuition-management/features) ## Top-Rated Alternatives [ ![Infinite Campus](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Infinite Campus") Infinite Campus 3.7/5(203) ](https://www.g2.com/products/infinite-campus/reviews) [ ![OpenEduCat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OpenEduCat") OpenEduCat 4.6/5(147) ](https://www.g2.com/products/openeducat/reviews) [ ![KINDERPEDIA](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "KINDERPEDIA") KINDERPEDIA 4.7/5(146) ](https://www.g2.com/products/kinderpedia/reviews) [ View All Alternatives ](https://www.g2.com/products/blackbaud-tuition-management/competitors/alternatives) ##### Categories on G2 [Education Finance Software](https://www.g2.com/categories/education-finance-software) ##### Explore More [Knock vs Courier vs SuprSend for a software team building high-volume notification infrastructure: which notification infrastructure platform gives the best combination of fast integration, reliability, and multi-channel delivery?](https://www.g2.com/discussions/knock-vs-courier-vs-suprsend-for-a-software-team-building-high-volume-notification-infrastructure-which-gives-the-best-combination-of-fast-integration-reliability-and-multi-channel-delivery)[UpContent vs BuzzSumo vs Feedly for a content team comparing content curation tools that need hashtag aggregation and platform-specific features to work reliably at scale: which is worth building a curation workflow around?](https://www.g2.com/discussions/upcontent-vs-buzzsumo-vs-feedly-for-a-content-team-comparing-content-curation-tools-that-need-hashtag-aggregation-and-platform-specific-features-to-work-reliably-at-scale-which-is-worth-building-a-curation-workflow-around)[Which financial fraud prevention solutions minimize false positives that overwhelm analyst teams?](https://www.g2.com/discussions/which-financial-fraud-prevention-solutions-minimize-false-positives-that-overwhelm-analyst-teams) [Which academic scheduling solutions are most reliable based on reviews from registrars managing multi-location institutions?](https://www.g2.com/discussions/which-academic-scheduling-solutions-are-most-reliable-based-on-reviews-from-registrars-managing-multi-location-institutions)[SurveyMonkey vs Typeform for a research team that needs proper logic, skip patterns and analytics built in?](https://www.g2.com/discussions/surveymonkey-vs-typeform-for-a-research-team-that-needs-proper-logic-skip-patterns-and-analytics-built-in)[Which hardware monitoring software gives the most accurate real-time readings for CPU, GPU, fan speeds and voltages for someone who wants data they can actually trust?](https://www.g2.com/discussions/which-hardware-monitoring-software-gives-the-most-accurate-real-time-readings-for-cpu-gpu-fan-speeds-and-voltages-for-someone-who-wants-data-they-can-actually-trust) [Show MoreShow Less](javascript:void(0);)