Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

12/4/2015

"I would not recommend TeamRaiser to a small organization like mine"

1.5/5

What do you like best about Blackbaud TeamRaiser?

The people can restart their teams and fundraising pages based off of the previous year. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud TeamRaiser?

I do not think it is user friendly at all, especially not on the back end, but we get a lot of complaints about the front end as well. Tech support is also really unhelpful, and has told us the wrong thing on more than one occasion, and our "Customer Success Manager" literally just stopped answering our calls and emails. Review collected by and hosted on G2.com.

Recommendations to others considering Blackbaud TeamRaiser:

I would only do it if you have at least 1 staff member whose full time job is TeamRaiser. Review collected by and hosted on G2.com.

What problems is Blackbaud TeamRaiser solving and how is that benefiting you?

I'm not sue how to answer this question ... we are using the product for a few events. Review collected by and hosted on G2.com.

Verified User in Mental Health Care

Small-Business (50 or fewer emp.)

1/6/2016

"Unweildy, confusing reports, but unsure of a way to do it better."

3/5

What do you like best about Blackbaud TeamRaiser?

It tracks all the variables we need for our 5K. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud TeamRaiser?

Interface very counterintuitive, reports especially confusing and it took my many tries to get them exactly right. Review collected by and hosted on G2.com.