--- title: Blackbaud Online Express Reviews meta_title: 'Blackbaud Online Express Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 27 reviews by the users' company size, role or industry to find out how Blackbaud Online Express works for a business like yours. aggregate_rating: rating_value: 3.4 review_count: 27 scale: '5' date_modified: '2026-07-07' parent_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Blackbaud Online Express Reviews **Vendor:** Blackbaud **Category:** [Other Nonprofit Software](https://www.g2.com/categories/other-nonprofit) **Average Rating:** 3.4/5.0 **Total Reviews:** 27 ## About Blackbaud Online Express In today’s online fundraising world, you need powerful, easy-to-use online tools to be successful. With Blackbaud Online Express' powerful online fundraising & donation software, you can easily create unlimited, flexible donation forms and send and track effective email communications. Plus, this simple, smart, cloud-based tool is integrated with the industry’s leading Fundraising and CRM solution, Blackbaud Raiser’s Edge NXT®. ## Blackbaud Online Express Reviews ### 1. Anticlimactic **Rating:** 2.0/5.0 stars **Reviewed by:** Dedra D. | Donor Stewardship Coordinator, Non-Profit Organization Management, Small-Business (50 or fewer emp.) **Reviewed Date:** October 22, 2019 **What do you like best about Blackbaud Online Express?** Blackbaud's Online Express makes it easy to create nice looking event registration and donation forms. Intuitive and generally user friendly, the forms communicate with Blackbaud's Raiser's Edge to create a streamlined experience. **What do you dislike about Blackbaud Online Express?** Blackbaud's email portion of the Online Express add-on is absolutely frustrating. The User experience is not intuitive, complicated, and the outcome of the emails looks outdated and unattractive. There has not been any updates that I am aware of to the Online Express plug-in. It is so user unfriendly that we have chosen to export our email addresses and utilize a different program (Constant Contact) because of the product that you can produce with their easy to use system. I have inquired many times about when Online Express will be updated, only to be told that perhaps I should use Luminate instead. **Recommendations to others considering Blackbaud Online Express:** Perhaps look at other solutions before choosing Blackbaud Online Express. **What problems is Blackbaud Online Express solving and how is that benefiting you?** Creating donation and registration forms has been easy using Online Express. I have been very pleased with the results. The fact that it speaks with Raiser's Edge has been a huge benefit. ### 2. It works for only very small nonprofits **Rating:** 2.0/5.0 stars **Reviewed by:** Gary W. | Chief Creative, Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2019 **What do you like best about Blackbaud Online Express?** Simple and easy to set up. It’s cloud-based. **What do you dislike about Blackbaud Online Express?** You will get to a point where you will have too many records that you want to process, then you are forced to pay for the more expensive RE/FE databases **What problems is Blackbaud Online Express solving and how is that benefiting you?** It helps small nonprofits get a CRM database and Financials in an all in one solution with very little start up capital or a lot of IT resources. ### 3. Bloated and cumbersome. **Rating:** 1.5/5.0 stars **Reviewed by:** Allison C. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 17, 2018 **What do you like best about Blackbaud Online Express?** We can have all the information about a constituent in one place. **What do you dislike about Blackbaud Online Express?** The software is not intuitive or user friendly. What should only take a few steps takes ten or more. There is no simple method to performing any task. We can't integrate our capture seamlessly with Online Express. It's just bulky and over complicated. **Recommendations to others considering Blackbaud Online Express:** Don't do it. It's expensive and difficult. There are plenty of other options out there. Salesforce would be my go to suggestion, however, if it's out of the question, look at any other option available. **What problems is Blackbaud Online Express solving and how is that benefiting you?** We are able to accept credit card payments. ## Blackbaud Online Express Discussions - [What is blackbaud luminate?](https://www.g2.com/discussions/blackbaud-online-express-what-is-blackbaud-luminate) - [What is blackbaud NetCommunity?](https://www.g2.com/discussions/blackbaud-online-express-what-is-blackbaud-netcommunity) - [What is online express Raiser's Edge?](https://www.g2.com/discussions/what-is-online-express-raiser-s-edge) - [What does Blackbaud online Express do?](https://www.g2.com/discussions/what-does-blackbaud-online-express-do) - [View Blackbaud Online Express pricing details and edition comparison](https://www.g2.com/products/blackbaud-online-express/reviews?filters%5Bnps_score%5D%5B%5D=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+04%3A23%3A32+-0500&secure%5Bsession_id%5D=28e84b32-6ef0-431b-88d8-4347e3de6a1d&secure%5Btoken%5D=989c23a7b6ec6b1d578ccfcaae9051c892eefb297a35cfaae8cd993837a9b64f&format=llm_user) ## Blackbaud Online Express Features **Additional Functionality** - Gradebook - Course Tracking - Online Registration - Onboarding - AI Copilot - Third-Party Integration - Mobile Learning - Content Library - User Management - Social Learning - For Nonprofits - Performance Management - Asynchronous Learning - Multi-Language - Reporting/Analytics - Video Conferencing - Learner Portal - Tests/Assessments - Membership Management - Offline Access - Self-paced Learning - Generative AI - Scheduling - Alerts/Notifications - Role-Based Permissions - Learning Paths/Tracks - Virtual Classroom - Gamification - Customizable Branding - Progress Tracking - Activity Dashboard - Built-in Course Authoring - Course Management - Certificates - Project Planning/Scheduling - Customizable Templates - Gantt/Timeline View - Resource Allocation & Planning - Mobile Access - Calendar Management - Kanban Board - Collaboration Tools - Reporting/Project Tracking - Task Management - Approval Process Control - Budget Management **Additional Functionality** - Activity Tracking - Social Marketing - Generative AI - Accounting - Customizable Reports - CRM - Customizable Forms - Fund Accounting - Forms Management - Real-Time Analytics - Member Database - Alerts/Notifications - Communication Management - Customizable Templates - Budgeting/Forecasting - Mobile Access - Event Scheduling - Donor Management - Attendance Management - Activity Dashboard - Reporting & Statistics - Volunteer Management - Real-Time Reporting - For Nonprofits - Recurring/Subscription Billing - Access Controls/Permissions - Calendar Management - Third-Party Integrations - Customizable Branding - Registration Management - Campaign Management - Event Management - Document Storage - API - Contact Management - Website Management - Credit Card Processing - Membership Management - Data Import/Export - Electronic Payments - Accounting Integration - Grant Management - Dues Management - Committee Management - AI Copilot - Fundraising Management - Customizable Fields ## Top Blackbaud Online Express Alternatives - [Boardable](https://www.g2.com/products/boardable/reviews) - 4.5/5.0 (274 reviews) - [Chezuba](https://www.g2.com/products/chezuba/reviews) - 4.9/5.0 (36 reviews) - [Feathr](https://www.g2.com/products/feathr/reviews) - 4.3/5.0 (30 reviews)