I like the dashboards and the ease of use for the applicants and reviewers. Review collected by and hosted on G2.com.

I would like there to be a better workflow through the grant cycle that forces review and approval before things move on. I would also like better integration with NXT. Review collected by and hosted on G2.com.

I have seen organizations struggling to make customized grant proposals for funders and not being able to organize the data on one platform. It elongates the process of grantmaking and takes efforts for tasks that have been done already just because of not being able to access the same content again. Review collected by and hosted on G2.com.

Although there is a chatbot available for help, but providing a guidebook or making it available online will help the customer in taking up a smooth journey at the start. Review collected by and hosted on G2.com.

The software is intuitive and easy to use. Training and support are very accessible. Review collected by and hosted on G2.com.

Blackbaud doesn't integrate with other programs as nicely as I would like. I would love for seamless integration with Microsoft. Review collected by and hosted on G2.com.

My favorite part of the product is that it is user friendly. Review collected by and hosted on G2.com.

Doesn't have full functionality of database. Some parts of the software don;t have everything I need as far as processing and reporting. Review collected by and hosted on G2.com.

Ability to convert from a paper system to a system that allows outside reviews and paperless system. Review collected by and hosted on G2.com.

Certain exports did not work efficiently. For example, in the final review process if the request had changed there was not an easy way to export all that information for a grants committee to review efficiently in a meeting. Review collected by and hosted on G2.com.

Gifts online integrates really well with FE and RE NXT, or at least it will once the new rollout of FE and RE NXT gets completed. Review collected by and hosted on G2.com.

Gifts Online came over from FIMS and it is a little clunky if you are accustomed to the tradional FE and RE databases. Hopefully the new version will smooth out the and make it feel like FE and RE. Review collected by and hosted on G2.com.

MicroEdge GIFTS is a cloud-based grant management solution. It caters to community, education and faith-based foundations, corporations, financial services providers, government agencies and philanthropic advisors of all sizes. Primary features include grant management, customized grants coding, payment tracking, financial management, contact management and reporting.

PRO

Workflow - It's a customizable software that we can change the system to our workflow.

And, it's integrating with accounting software, Financial Edge Review collected by and hosted on G2.com.

CONS:

It's not 100% customizable. So, you have to deal with prefixed formats of them. Now it has online version.

Not very user friendly. Might have been good some years ago but now with competitors like Salesforce, GIFTS really need to catch up fast before it loses customers. Review collected by and hosted on G2.com.

A constant struggle our development office faces is updating our processes to online giving. Gifts Online (now Grantmaking) has proven to be an effective way to easily watch/monitor grants from an administrative level, as well as for the applicatnts/receivers of our grants. Our department used Raiser's Edge already, which we found to be a natural complement and platform for integration with other Blackbaud products. The interface is also beautiful and comfortable to use, which I believe help take our department to the next level. I recently switched from academic philanthropy to a health care philanthropy focus, but I plan on bringing my Blackbaud toolkit with me and see how it can help take health care to a new level of money raised and tracked from community members. Review collected by and hosted on G2.com.

The recent name-change was tough for associates, as was the switch to a digital platform. I would recommend the software, but only if your organization already uses Blackbaud products. There was a small learning curve for our team. I found the Blackbaud team to be helpful in providing quick support, but again only when all products were associated with their brand. Review collected by and hosted on G2.com.

I think what I like the best is how easy the platform is use and how they tailored to people who don’t have much experience Review collected by and hosted on G2.com.

I wish it was not to expensive and think more people would use it if it was not too expensive Review collected by and hosted on G2.com.

The outlook plugin and ease of storing related emails and documents safely. Review collected by and hosted on G2.com.

Some additional customization would be nice and the ability to change formatting. Also better troubleshooting. Review collected by and hosted on G2.com.