Timmothy R.
TR
Timmothy R.
Director of Finance
Mid-Market (51-1000 emp.)
"Blackbaud is far from User-Friendly"
1/5
What do you like best about Blackbaud Financial Edge NXT?

The presentation is the best portion of FE NXT. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

Once you get into the system, it is not very user-friendly. The system is clunky and poorly organized to transtion from one tab to another without juming around. The training for the system is nonexistant for the amount you pay. Review collected by and hosted on G2.com.

Verified User in Education Management
UE
Verified User in Education Management
Small-Business (50 or fewer emp.)
"Neat software, lacking engineering support to drive improvements"
4/5
What do you like best about Blackbaud Financial Edge NXT?

User friendly design, UX, database speed Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

Lacking engineering support for simple improvements (e.g. scheduled reports, auto email reports for hosted clients, reporting in general) Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Fast and Efficient Financial Record Keeping"
4.5/5
What do you like best about Blackbaud Financial Edge NXT?

The most beneficial aspect of this software, is the ease of use and having cloud-based accessibility and software. With some foundational training, our entire office team have been able to grasp and well utilize this too. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

I have found that some of the customer support has been slow, and not comprehensive enough to understand our needs. This is an area that needs improvement. Otherwise, it has been a great tool. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"NXT is a great tool"
5/5
What do you like best about Blackbaud Financial Edge NXT?

I like that I was able to redesign my general ledger to fit my needs. We are grant funded and give grant to the community. We are able to keep a detailed accounting of both the grants we received and the grants we award. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

nothing. The system is great! The support team is excellent. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Very Manual Program"
2.5/5
What do you like best about Blackbaud Financial Edge NXT?

This program is good about sending automatic emails when changes are made to your request. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

This program is very manual. It times out when things take too long, it glitches a lot, and it's not user-friendly to those outside the Finance department. However, my experience is only on one end of the process, and I can't speak to how it works for those actually processing the payments. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Almost Perfect"
4.5/5
What do you like best about Blackbaud Financial Edge NXT?

That it is web based, no applications to download. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

The reporting capabilities are very limited. Review collected by and hosted on G2.com.

Verified User in Accounting
AA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Nice but has issues"
3.5/5
What do you like best about Blackbaud Financial Edge NXT?

Reports print very clean with several options of printing to pdf or excel data or excel. ability to scan invoice and save it to that invoice for future reference. No need to look through paper files. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

takes longer to run than on FE database. The screens for reports and journal entries are full of options and takes time to scroll through them every time - would like to be able to keep my options from one month to the other. In FE Database the journal entries were more like Excel in that you could use short cut keys. Must use your mouse to click back in NXT so I am moving from my keyboard to using mouse more. When keying in journal entries it doesn't recognize accounts that I use every month, plus having to key in the dash between segments. Yes, there is an auto fill but it takes several clicks to get it to recognize the account. Review collected by and hosted on G2.com.

Verified User in Mental Health Care
UM
Verified User in Mental Health Care
Mid-Market (51-1000 emp.)
"Superior Non Profit Financial Solution"
5/5
What do you like best about Blackbaud Financial Edge NXT?

It is much easier to process journal entries, and reconcile our bank statements Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

When setting up new account numbers some of the full G/L account numbers are tied to a specific project code, yet when setting up these accounts I can not put in the project code as a default to an account number the way we can with Transaction Codes. Also I would like to be able to post checks in our bank reconciliations as they clear the bank instead of having to wait until month end. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"FENXT and RENXT work great together."
5/5
What do you like best about Blackbaud Financial Edge NXT?

The integration between FENXT and RENXT. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

Have to export to main orgs finance tool. Review collected by and hosted on G2.com.

LB
Latonya B.
Accountant
Small-Business (50 or fewer emp.)
"Financial Edge NXT- Powerful Tool"
4/5
What do you like best about Blackbaud Financial Edge NXT?

FE NXT's interface is very user friendly, while still having complexities necessary for complete Accounting functions. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

The roll out some subsidiary ledgers and functionalities are taking a little longer than expected. Review collected by and hosted on G2.com.