JW
Jennifer W.
Finance Director
Small-Business (50 or fewer emp.)
"Blackbaud Financial Edge NXT is the real deal"
4/5
What do you like best about Blackbaud Financial Edge NXT?

I have been in the Blackbaud family for over 23 years. I have watched the programs evolve and grow to meet the needs of consumers in the various industries that they serve. Are they perfect.... no. However, they are growing and evolving over time. They are working on getting their processing and systems better over time. When you least expect it they come out with a new product or process that helps you to keep your accounting systems perfect. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

As I said previously they are growing and evolving over time. That being said, sometimes you don't get things the exact way you want them on the first try. They are very receptive to questions and are creating solutions to common problems on a regular basis. Review collected by and hosted on G2.com.

Kathryn S.
KS
Kathryn S.
Office Administrator
Small-Business (50 or fewer emp.)
"NXT Web Version - Accessibility in the Making"
5/5
What do you like best about Blackbaud Financial Edge NXT?

At first I was hesitant going to a web based version of our accounting system. But the accessibility has been a real bonus for going to web version. Data entry is cleaner in some regards and the ability to access reports and information from our phones in a pinch has been fantastic. I've been able to reach out to my manager to approve invoices on the go, or she has been able to run reports for development on the go. The data entry seems fairly seamless with all of the information available on one page as opposed to database view where things are in tabs. Reporting has been great since you can run several reports at once at a faster rate than previously. I am looking forward to the integration and implementation upcoming for the full on web version. I'm curious to see how they incorporate many users favorite features such as QUERIES. I LOVE the excel add-in for our larger data journal entries. That has been fantastic, I have formulated our spreadsheets to just be able to flow into those which makes for easy entry. The add in for excel allows you to validate and it pushes the journal entry over to the database. It also will show you any discrepancies before it will validate and push it over. Overall implementation has been pretty seamless as we have been on it for over a year. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

Lack of queries when we build many of our reports based on them is a little concerning. I like the ease of data entry yet it also feels like there is some lag in the forms filling out. Database view you can type and tab and it goes, with NXT there is a lag for data entry as it tries to go down the list. Which is frustrating when doing journal entries or other forms that require tabbing through and quick entry. I dislike that we are not always notified when things are changed, even taking training courses and the trainers were unaware of changes. I realize that they are in process of converting to full web based this year so I will try to give them some grace as they work out the kinks. Review collected by and hosted on G2.com.

KC
Kristen C.
Small-Business (50 or fewer emp.)
"Frustrating and Idiosyncratic"
2/5
What do you like best about Blackbaud Financial Edge NXT?

I like that FENXT exists and has moved into the modern age with a cloud based application. I have generally found customer service to be helpful whether that's the Knowledgebase, chats, or calls. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

As a non-financial person, it's really hard to use and I've struggled to find and keep financial staff. Most CPAs prefer to use a more common solution like QBO or Sage Intact. It seems almost too large and cumbersome for a small organization like myself. Review collected by and hosted on G2.com.

DR
Dominique R.
Small-Business (50 or fewer emp.)
"My FENXT Review"
2.5/5
What do you like best about Blackbaud Financial Edge NXT?

I like that we can use it for A/P and Journal Entries. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

I don't like that we have to use third-party software for our more complex needs or we have to wait for certain features to be rolled out while being pushed to a different version. Review collected by and hosted on G2.com.

HM
Hayli M.
Small-Business (50 or fewer emp.)
"Good but a bit difficult through transition"
3/5
What do you like best about Blackbaud Financial Edge NXT?

I really like how easy it is to use and export things like reports in an easier fashion. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

Some of the screens the journal entry one in particular could be a bit more user friendly. Review collected by and hosted on G2.com.

HD
Heather D.
Accounts Payable
Enterprise (> 1000 emp.)
"Productive"
4/5
What do you like best about Blackbaud Financial Edge NXT?

The best thing about Blackbaud Financial Edge NXT is the auto populate for repeating invoices. This helps to save valuable time. When I have any issues, the Customer Support team is there to assist or I can even use the frequently asked questions. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

I cannot think of anything that I do not like about FENXT Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"AP Review"
4/5
What do you like best about Blackbaud Financial Edge NXT?

I like the ease of use and how quickly I was able to pick up how to use it Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

I don't like how they're discontinuing database view in favor of webview only Review collected by and hosted on G2.com.

PN
Patricia N.
Senior Director of Accounting / Controller
Mid-Market (51-1000 emp.)
"FE NXT is a solid fund accounting GL system for a not-for-profit entity"
4/5
What do you like best about Blackbaud Financial Edge NXT?

BB FE NXT is fairly easy to use and can be pretty intuitive once you understand the basic workings of the system. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

I am looking forward to all of the features of Financial Edge to be migrated and available in FE NXT, rather than having to perform certain processes in the FE 7 database view. Review collected by and hosted on G2.com.

SH
stacey h.
Mid-Market (51-1000 emp.)
"Often the software has bugs and doesn't work. Customer service is hard to reach"
2/5
What do you like best about Blackbaud Financial Edge NXT?

I like expense management and routing expenses for approval Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

that you cannot run a trial balance without running a report. also printing reports you have to export first. and entering ap - wish it would use ocr Review collected by and hosted on G2.com.

GA
Gilbert A.
Mid-Market (51-1000 emp.)
"Userfriendly"
4.5/5
What do you like best about Blackbaud Financial Edge NXT?

It is easy to use and reporting from the finacial edge NXT is very neat and easy to understand. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

There are are limited functionalities. There are a lot functionalities that required additional payments Review collected by and hosted on G2.com.