Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Needed broader implementation support"
3.5/5
What do you like best about Blackbaud Financial Edge NXT?

The more I get to know this software, the more I realize just how powerful it truly is! Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

We could have done a better job of implementation through better upfront training and cross departmental integration Review collected by and hosted on G2.com.

KB
Kaytlyn B.
Small-Business (50 or fewer emp.)
"BB FE"
5/5
What do you like best about Blackbaud Financial Edge NXT?

Reporting and ease of use. Frequency of use Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

queries, customer support, ease of integration Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Director of Fiscal Operation"
5/5
What do you like best about Blackbaud Financial Edge NXT?

Efficient reporting, much easy to use, and user friendly Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

Sometimes, running a report take too long and customer support is not so great. Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Verified User in Higher Education
Mid-Market (51-1000 emp.)
"Great product"
3.5/5
What do you like best about Blackbaud Financial Edge NXT?

The intergration. and Set up was great. The intergration with NXt is amazing Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

I honestly have no idea. I am new to this department and the last asked if I would take a survey. Review collected by and hosted on G2.com.

BL
BECKY L.
ACCTS PAYABLE SUPERVISOR
Mid-Market (51-1000 emp.)
"Blackbaud NXT offers an array of features"
4/5
What do you like best about Blackbaud Financial Edge NXT?

NXT is user friendly and offers an array of features. They provide a number of webinars and trainings on any new features or transitions which makes the implementation easier. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

Customer support is somewhat of a struggle to get in a timely manner when in an emergency situtation. They do offer online chats, but in my experience, they have not been as helpful as gettting a live rep on the phone which generally takes a considerable amount of hold time. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Small-Business (50 or fewer emp.)
"Great product, but lacks ability to communicate with other technology"
3.5/5
What do you like best about Blackbaud Financial Edge NXT?

The ability to create so many different segments and fields to organize and track data is fantastic as is the ability to create customized reports. I find it's flexible enough to edit information but with the proper controls.

They finally have built out the full NXT version although it did take at 9 years. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

The fact that Blackbaud doesn't allow other technologies to interact with it is it's biggest detriment. In todays modern world, we need to be able to pay bills using a service and receive money from multiple sources without needing to manually import data or jump through hoops to get the information to flow into the proper fields.

Also, more support on setup and maybe defaults set that most people would want to have. For instance, the ability to post a JE to a cash account without impacting the register should be defaulted to not allow. I've seen too many clients who made this mistake and just assumed the software was bad. Also transaction and document date differences cause trouble reconciling accounts such as A/P and A/R. Review collected by and hosted on G2.com.

Kaitlyn M.
KM
Kaitlyn M.
Financial Research Administrator
Mid-Market (51-1000 emp.)
"Financial Edge NXT Review"
4.5/5
What do you like best about Blackbaud Financial Edge NXT?

I really enjoy the new Excel export feature for making budgets in Financial Edge. Most people are at least a little familiar with Excel, so it is really nice to be able to make detailed budgets in a way that everybody can grasp. This also makes it really easy for integration becaues a lot of our previous budgets at my company were in Excel. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

It took a little bit of time to become familiar with where everything is stored/where to find what you needed. Review collected by and hosted on G2.com.

Melissa P.
MP
Melissa P.
Accounting Technician
Small-Business (50 or fewer emp.)
"I am very pleased with the Ease of the Software."
4.5/5
What do you like best about Blackbaud Financial Edge NXT?

The Invoice Process is Smooth, Quick and Easy. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

Least Helpful to me would be Credit Card Processing, Our University uses and Outside Company to process all incoming Credit Cards. What I dis like most would be the Slowness and Spinning or Bouncing Green Ball Review collected by and hosted on G2.com.

Manny G.
MG
Manny G.
Accounting Manager
Mid-Market (51-1000 emp.)
"One of the Best Non Profit Accounting systems!"
5/5
What do you like best about Blackbaud Financial Edge NXT?

Over my last 30 years of experience working in General accounting, I can say that this is one of the best softwars to work with reporting and easy Queries that can provide you all the reporting you need!

It is very exciting that recently has upgraded in NXT to have more functionality epecially under the reporting side. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

Our transition from Database view to FE NXT, but this is temporary. Review collected by and hosted on G2.com.

Monica L.
ML
Monica L.
Sr. Accountant
Mid-Market (51-1000 emp.)
"Easiest Platform you can Imagine"
5/5
What do you like best about Blackbaud Financial Edge NXT?

The customization of reports and ease of setting up accounts/vendors is great Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Financial Edge NXT?

you can't print your reports from the site you have to download a pdf format first Review collected by and hosted on G2.com.