[ eTapestry Reviews ](https://www.g2.com/products/blackbaud-etapestry/reviews) [ eTapestry Reviews ](https://www.g2.com/products/blackbaud-etapestry/reviews) # Blackbaud eTapestry Features ##### ## Administration (6) Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Interaction Tracking The ability to track each interaction with donors and maintain a record of their giving history. Automation Tools to automate a variety of processes such as email marketing and emailing receipts. Donor Profiles Profiles for each donor including contact information, interaction history, and giving history. Contribution Tracking View donor contribution history, track how much money have been raised over time and measure progress Goal Setting/Tracking Establish measurable goals and objectives and track their progress over a specific period of time Show More ##### ## Fundraising (20) Campaign Management The ability to plan and execute fundraising campaigns based around specific goals. Online Donation Portal The ability to accept donations online via a website, social media, or mobile device. Event Planning Tools to plan fundraising events, including ticketing, registration, and attendance tracking. Recurring Donations The ability to set up recurring donations of a specific amount at a chosen interval. Peer-to-peer Fundraising The ability to create social media fundraising pages that are shareable and leverage social networks. Mobile Capabilities The ability to use mobile devices to collect in-person donations at an event or kiosk. Registration Management Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Event Management Schedule and manage the logistics of activities and other gatherings Auction Management Allows businesses to create and manage auctions. Pledge Management Track commitments to donate in the future Forms Management Store, manage and track all forms in a centralized location Donor Management Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Alumni Management Tools that help educational institutions or fundraising organizations connect with alumni Volunteer Management Manage volunteer information and direct volunteer resources Gift Matching Management Ability to match gifts through the system Grant Management Monitor application statuses, proposals and award funds Membership Management Database of members to track personal information of individuals and families Website Management Built-in website builder or integration with third-party site Receipt Management Upload, track, and submit receipts in a central database Contact Management Manage, organize, and store contact information Show More ##### ## Marketing (2) Email Marketing Tools to create, customize, and send out mass marketing emails to specific donor groups. Direct Mail Tools Tools to create paper flyers and other mailings to be sent via direct mail. Show More ##### ## Constituent Management (2) Constituent Profiles Creates unique profiles for constituents--such as donors, volunteers, or members--to store relevant information, and categorize individuals with customizable attributes. Donor Communications Enables gift acknowledgment and letter and electronic communications with constituents. Show More ##### ## Marketing Automation (15) Email Marketing Allows users to send email to contacts in bulk. Common features include: Built in Email templates, social media integration, Subscriber list management, sign up forms, success rate reports, AB testing, and auto-responders. Campaign Management Optimizes the process for organizations to develop and deploy multiple-channel marketing campaigns to target groups or individuals and track the effect of those campaigns, by customer segment, over time. Marketing ROI Analytics Analyzes effectiveness of an organization's various marketing activities Registration Management Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Email Management Manage, store and organize emails within the system or via third-party apps Committee Management Manage a group of members established for coordinating plans, programs, or other initiatives Calendar Management Track and manage schedules and meetings via an integrated calendar Donor Management Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Volunteer Management Manage volunteer information and direct volunteer resources Contact Management Manage, organize, and store contact information Fundraising Management Activities related to raising money for a specific cause Task Management Create, manage and track all task activities and progression Forms Management Store, manage and track all forms in a centralized location Membership Management Database of members to track personal information of individuals and families Workflow Management Create, design and manage workflows for repetitive tasks Show More ##### ## Workflow Automation (3) Donor Prospecting Automates activities and reminders for each of your prospects to help move them along the donor pipeline. Data Entry Simplifies data entry tasks by pulling relevant data from other sources and automatically updates existing records, or generates new records. Task Delegation Establishes task assignments for individual staff members that alert as prerequisite tasks are completed. Show More ##### ## Reporting & Analytics (5) Reporting Enables reporting of all data contained within the system. Allows for standard reports as well as the ability to create customs reports. Dashboards Displays a customizable graphical presentation of the current status and historical trends of an organization’s Key Performance Indicators (KPIs) Automated Reports Allows users to schedule automated reports to be pulled at a specified day and time. Summary Reports Customizable Reports Alter the layout and content of reports Show More ##### ## Integrations (5) Accounting Provides fund accounting support to track payments receivable and pending. Fundraising Supports online donation and event registration processing and imports fundraising data into records. Grant Management Manages grant-related activities such as proposal and reporting deadlines, document storage, and grant award expenditure. Sales POS Aggregates on-site and online sales transactions to track in constituent profiles and to assist with account reconciliation. Event Management Schedule and manage the logistics of activities and other gatherings Show More ##### ## Agentic AI - Nonprofit CRM (6) Autonomous Task Execution Capability to perform complex tasks without constant human input Cross-system Integration Works across multiple software systems or databases Third-Party Integrations Set up connections to third-party platforms to improve business processes Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Accounting Integration Integrate with a third-party accounting system Website Integration Seamlessly integrates with 3rd party websites Show More ##### ## Additional Functionality (56) Mobile Giving Ability to make a donation from a mobile device/app Accounting Integration Integrate with a third-party accounting system Online Forms Create new forms and/or use ready-made online form templates Dashboard Assembly of graphs and charts for visualizing and tracking statistics/metrics Recurring Giving Manage and track recurring gifts Customizable Reports Alter the layout and content of reports Mobile Access Access software remotely via mobile devices AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Customizable Branding Add customized logos and colors to align with company branding Donor Discovery Search 3rd party databases to identify potential donors Generative AI Use AI to generate content in the form of text, images, videos, etc. Event Scheduling Plan an event's time and location Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Email Reminders Reminders sent via email Credit Card Processing Accept and process credit card transactions CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Electronic Payments Electronically collect payments for goods or services ACH Payment Processing Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Social Media Integration Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Campaign Analytics Track and interpret campaign performance metrics Access Controls/Permissions Define levels of authorization for access to specific files or systems Customizable Fields Customize data fields to support various needs and use cases Customizable Forms Customize contracts and forms to collect specific information Third-Party Integrations Set up connections to third-party platforms to improve business processes API Application programming interface that allows for integration with other systems/databases For Nonprofits Software specialized for non-profit organizations Payment Processing Accept, record, and reconcile financial transactions Data Import/Export Import and export data to and from software applications Donation Tracking Track and view detailed financial donation history made by contacts and members Data Import/Export Import and export data to and from software applications Customer Database A collection of customer information such as contact details, demographics, previous interactions, etc. Task Scheduling Track and manage the scheduling of tasks Email Templates Pre-made examples and templates for emails API Application programming interface that allows for integration with other systems/databases For Nonprofits Software specialized for non-profit organizations Real-Time Notifications Notifications that are delivered to users as soon as an event occurs Access Controls/Permissions Define levels of authorization for access to specific files or systems AI Copilot A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users Contact Database Centralized database of stakeholders and their contact information such as names, address, phone number etc. Customizable Fields Customize data fields to support various needs and use cases Email Tracking Track delivered, received, and opened emails Interaction Tracking Track interaction history by documenting conversations for contacts Activity Tracking Track and document all activities across devices, networks, and other systems Generative AI Use AI to generate content in the form of text, images, videos, etc. Reminders Timed notification for any upcoming task, deadline, appointment, or activity Campaign Planning Plan and strategize marketing campaigns CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Document Storage Store and organize documents in a centralized system Mobile Access Access software remotely via mobile devices Campaign Segmentation Group campaigns by project, client, or campaign for better management. Customizable Forms Customize contracts and forms to collect specific information Electronic Payments Electronically collect payments for goods or services Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Reporting & Statistics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Credit Card Processing Accept and process credit card transactions Web Forms Web form that allows users to enter data that is sent and processed for different reasons Show More ## Top-Rated Alternatives [ ![Neon CRM](https://images.g2crowd.com/uploads/product/hd_favicon/055c9ab478d704cca7885bcd8db5650d/neon-one-llc-neon-crm.svg "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ ![Bloomerang CRM](https://images.g2crowd.com/uploads/product/hd_favicon/bbbadb2cfe33347bec3bcdfc4544b51c/bloomerang-crm.svg "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![DonorPerfect](https://images.g2crowd.com/uploads/product/hd_favicon/97d98d389d1fa793bdbbdb50169fe1ae/donorperfect.svg "DonorPerfect") DonorPerfect 4.4/5(566) ](https://www.g2.com/products/donorperfect/reviews) [ View All Alternatives ](https://www.g2.com/products/blackbaud-etapestry/competitors/alternatives) Blackbaud eTapestry Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f4e96b48d625aaf475f2a46b74859/bloomerang-crm.png "Product Avatar Image") Bloomerang CRM 4.6/5(914) [ Compare Now ](https://www.g2.com/compare/blackbaud-etapestry-vs-bloomerang-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Product Avatar Image") Raiser's Edge NXT 3.9/5(640) [ Compare Now ](https://www.g2.com/compare/blackbaud-raiser-s-edge-nxt-vs-blackbaud-etapestry) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0f1bd2606e994a01b00deaed80652ee/donorperfect.jpg "Product Avatar Image") DonorPerfect 4.4/5(566) [ Compare Now ](https://www.g2.com/compare/blackbaud-etapestry-vs-donorperfect) ##### Categories on G2 [ Nonprofit CRM ](https://www.g2.com/categories/nonprofit-crm)[ Fundraising ](https://www.g2.com/categories/fundraising)[ Admission-Based Nonprofit ](https://www.g2.com/categories/admission-based-nonprofit) ##### Explore More [ What is the best property management software for multi-unit properties? ](https://www.g2.com/discussions/what-is-the-best-property-management-software-for-multi-unit-properties)[ What are the most trusted scientific data management systems by research directors based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-scientific-data-management-systems-by-research-directors-based-on-user-reviews%20)[ Podium vs DealerSocket: which automotive marketing platform is better for real-time customer response at dealerships? ](https://www.g2.com/discussions/podium-vs-dealersocket-which-automotive-marketing-platform-is-better-for-real-time-customer-response-at-dealerships) [ Top-rated bot platforms for app integration ](https://www.g2.com/discussions/top-rated-bot-platforms-for-app-integration)[ Which WYSIWYG editor is best for product managers and web developers who need code access and workflow optimisation without switching tools? ](https://www.g2.com/discussions/which-wysiwyg-editor-is-best-for-product-managers-and-web-developers-who-need-code-access-and-workflow-optimisation-without-switching-tools)[ What paid search intelligence platforms integrate with Google Analytics and conversion data so teams can calculate ROI on paid keywords rather than just impressions? ](https://www.g2.com/discussions/what-paid-search-intelligence-platforms-integrate-with-google-analytics-and-conversion-data-so-teams-can-calculate-roi-on-paid-keywords-rather-than-just-impressions) Show More [ What is the best property management software for multi-unit properties? ](https://www.g2.com/discussions/what-is-the-best-property-management-software-for-multi-unit-properties)[ What are the most trusted scientific data management systems by research directors based on user reviews? ](https://www.g2.com/discussions/what-are-the-most-trusted-scientific-data-management-systems-by-research-directors-based-on-user-reviews%20)[ Podium vs DealerSocket: which automotive marketing platform is better for real-time customer response at dealerships? ](https://www.g2.com/discussions/podium-vs-dealersocket-which-automotive-marketing-platform-is-better-for-real-time-customer-response-at-dealerships) [ Top-rated bot platforms for app integration ](https://www.g2.com/discussions/top-rated-bot-platforms-for-app-integration)[ Which WYSIWYG editor is best for product managers and web developers who need code access and workflow optimisation without switching tools? ](https://www.g2.com/discussions/which-wysiwyg-editor-is-best-for-product-managers-and-web-developers-who-need-code-access-and-workflow-optimisation-without-switching-tools)[ What paid search intelligence platforms integrate with Google Analytics and conversion data so teams can calculate ROI on paid keywords rather than just impressions? ](https://www.g2.com/discussions/what-paid-search-intelligence-platforms-integrate-with-google-analytics-and-conversion-data-so-teams-can-calculate-roi-on-paid-keywords-rather-than-just-impressions)