--- title: Blackbaud eTapestry Reviews meta\_title: 'Blackbaud eTapestry Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 103 reviews by the users' company size, role or industry to find out how Blackbaud eTapestry works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 103 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Blackbaud eTapestry Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Blackbaud eTapestry but has limited features. Are you part of the Blackbaud eTapestry team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Blackbaud eTapestry is an affordable, all-in-one donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. More than 6,000 nonprofits and institutions are using eTapestry to efficiently manage and track fundraising performance, engage new supporters, and maximize existing donor relationships. * * * Seller [Blackbaud](https://www.g2.com/sellers/blackbaud) Discussions [Blackbaud eTapestry Community](https://www.g2.com/products/blackbaud-etapestry/discuss) Languages Supported English, French, Italian, Dutch, Spanish Solution Type All-in-One Overview by Kaney Steele Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 23 months [ View More Pricing Information ](https://www.g2.com/products/blackbaud-etapestry/pricing) ## Top-Rated Alternatives [ ![Neon CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ ![Bloomerang CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![DonorPerfect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DonorPerfect") DonorPerfect 4.4/5(566) ](https://www.g2.com/products/donorperfect/reviews) [ View All Alternatives ](https://www.g2.com/products/blackbaud-etapestry/competitors/alternatives) ## User Insights Average based on 103 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) ![Verified User in Fine Art](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Fine Art") UF Verified User in Fine Art Small-Business (50 or fewer emp.) 4/22/2020 "The program is simple to use and an innovative product that can enhance experiences" 4/5 What do you like best about Blackbaud eTapestry? Great dashboard and easy to navigate through. The program is very easy to use and understand for non-technical people with the right amount of training. I enjoyed the dashboard and the various functionalities the program has. I think it is an innovative program that is able to make people understand the key donors the business may have. I think the program's key benefits are the ease of use and its innovative qualities. I found the program very helpful in figuring our who our key donors were. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? Needs better training videos and training lessons. This was the only issue I had with the program. The training videos and lessons were not intuitive enough and some of them were easy to just skim over. I feel like the training process needs to be more in depth for non-technical people to understand how best to implement certain functionalities this program is able to bring forth. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud eTapestry: I would recommend this software based on its capabilities in how to address key business problems for non-profit organizations. I have used it at an internship with a non-profit and it took me a few days to understand how to use and I was able to be up and running fairly quickly. The software has many capabilities to serve an organizations needs and it is simple to use for a variety of stakeholders. One of the best things about it is being able to use the software to track donor submissions as it is fairly easy to understand who our most valuable clients are and where we should be focusing our efforts. I believe the way this program integrates with our key business objectives makes it an ideal program to use. I recommend that people who use eTapestry spend time understanding it's intricacies to better understand how to implement the software in their own organizations as it has many functionalities which we did not use at the non-profit I was at, but it had the capability of being a lot more. I recommend taking time to fully immerse yourself into the teaching and understanding where it will work best in your business as it is a very powerful tool to use whether at a non-profit or at a small-medium business. Learn where it can be implemented best. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? Managing clients and contact information for non-profit work. Simple and streamlined process. It is easy to figure out our most valuable clients to help understand where we should focus our efforts. The non-profit where I used it was able to use it as a form of contact-tracing to understand our highest donors and we were able to reach back out to them to maintain a connection. I enjoyed using the program at my previous non-profit as I was able to really understand how the program works to enhance our client experiences and how it provides key information to us when we are trying to understand our donors. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 4/20/2020 "Used before owned by Blackbaud" 3.5/5 What do you like best about Blackbaud eTapestry? I like that's its a basic database that addresses all the fundamental needs of a start-up or small non-profit. I began using it in 2007 when I started working at a non-profit raising 500K annually. I had the fortunate experience of going through a week long Raiser's Edge course the year before. It was fairly easy to translate the information and look for ways to use Etapestry to achieve similar results. Of course, it didn't have all the bells and whistles, but it had everything we needed to keep accurate data of our donors to print accurate reports, send timely thank you letters, track donor relationship with us over time, and collect all the relationship data we wanted to store. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? The capability to track mailings was limited at the time. There was no way to create any sort of track to place donors on to cultivate them. There comes a point as the non-profit grows that you require more advanced functions. It was great for all we needed it for till we wanted to track more. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? I am no longer using eTapestry as I moved on from this position in 2016. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Elizabeth D.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Elizabeth D.") ED Elizabeth D. Marketing and Business Development Specialist Small-Business (50 or fewer emp.) 4/19/2020 "Simple, easy to use. Great for Nonprofits" 4/5 What do you like best about Blackbaud eTapestry? I like that the program is easy to use. The help videos are simple to follow and it is a great program for nonprofits. You can easily find donors, set a capital campaign, even print thank yous with all details included. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? The site tends to be slow. It definitely lags when trying to update a lot of information. There is no way of integrating it in our social media, which would be another great way to raise money. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? We are a homeless facility and this program allows us to not only ask for monetary donations, but clothing and medical donations as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 11/17/2020 "Blackbaud Etapestry review" 3/5 What do you like best about Blackbaud eTapestry? great way to see all donor info, helpful reporting, Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? cost can be prohibitive for smaller orgs Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud eTapestry: it is one of the better platforms but cost can be high Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? donor retention and donor acquisition Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 3/18/2020 "Great experience with eTapestry" 5/5 What do you like best about Blackbaud eTapestry? I had an excellent experience using eTapestry! I found it to be user friendly, intuitive, and overall a great resource for our non-profit. Two features I liked the most were that we were able to look up how much we fundraised through each individual fundraiser and that eTapestry would alert us when we were at risk of creating a duplicate donor record. Overall, a positive experience! Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? The only downside I can remember were that eTapestry would not recognize typos or misspellings when looking up records. This would overall slow down the process of inputing data and a change to this would make the process of using eTapestry more streamlined. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? We were able to track donations by donation campaign, thus allowing us to focus our attention on more lucrative campaigns and allowing us to spend less time on less lucrative campaigns. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Maggie P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Maggie P.") MP Maggie P. Head of Demand Generation Marketing Small-Business (50 or fewer emp.) 4/7/2020 "Decent CRM for Nonprofits" 3/5 What do you like best about Blackbaud eTapestry? It is very tailored for the nonprofit world. It makes tracking donors easy. It was easy to send out automated emails after certain actions had been taken. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? This system cannot be used for everything. We had to use a seperate email manager to send out marketing campaigns. It was difficult to customize and the payment portal was far from optimal. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? It is a cloud based software which is super useful. We are able to work from anywhere, easily accept donations and it also supports our fundraising efforts. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Jonathan B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonathan B.") JB Jonathan B. Annual Giving Coordinator Small-Business (50 or fewer emp.) 4/10/2020 "eTap is great!" 4.5/5 What do you like best about Blackbaud eTapestry? Very user friendly databse, easy to see relevant information on a donor profile and easy to use overall. It has been very helpful in managing our donor pool as well as pulling reports easily for segmented mailing lists. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? Queries can be a bit tough at the beginning, bu once you get the hang of it - it is easy! Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud eTapestry: Very easy to use Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? It is super organized and easy to pull mailing lists and do big imports of data Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") AR Verified User in Research Small-Business (50 or fewer emp.) 6/13/2020 "Good database option" 4.5/5 What do you like best about Blackbaud eTapestry? As a small nonprofit organisation, it helped us to keep our members and volunteer data and donations history in one place which was very important for smooth functioning of the volunteer coordinator role. ETapestry has the ability to keep addresses cleaned up with AddressFinder, which helps save time with sourcing information fast. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? The UI is too complicated; it's unnecessarily cluttered with lots of clicking. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud eTapestry: N/A Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? It's a great entry-level donation data system for small nonprofits. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Kaitlin M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kaitlin M.") KM Kaitlin M. Commercial Underwriter Small-Business (50 or fewer emp.) 3/17/2020 "User friendly, endless tools" 5/5 What do you like best about Blackbaud eTapestry? I found their resources for any questions I came across super helpful. Guides and training were beautifully outlined and simple to follow. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? When I was using the platform, it does take a lot of time to dedicate yourself to learn. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? The platform was utilized to move out of manual excel files and time staking tracking. There are numerous benefits and our donor base grew because we can focus more attention on them and our mission. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Mary M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mary M.") MM Mary M. Medical Writer Small-Business (50 or fewer emp.) 3/29/2020 "eTapestry is an easy membership software program to use." 4/5 What do you like best about Blackbaud eTapestry? I am not a technically proficient person and I was able to learn it quickly. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? I had a problem correlating the information with Quickbooks but I think that had more to do with too many different people using the software. I was eventually able to straighten the information out. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? I no longer work with eTapestry. I did use it when I worked at a small public radio station. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Blackbaud eTapestry? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Blackbaud eTapestry ](https://www.g2.com/products/blackbaud-etapestry/discussions/new) GU Guest User What is Blackbaud eTapestry used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-blackbaud-etapestry-used-for) GU Guest User What are the benefits and drawbacks of using Blackbaud eTapestry for nonprofit management? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-blackbaud-etapestry-for-nonprofit-management) [ View all Discussions ](https://www.g2.com/products/blackbaud-etapestry/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 23 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/blackbaud-etapestry/pricing) Blackbaud eTapestry Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f4e96b48d625aaf475f2a46b74859/bloomerang-crm.png "Product Avatar Image") Bloomerang CRM 4.6/5(914) [ Compare Now ](https://www.g2.com/compare/blackbaud-etapestry-vs-bloomerang-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Product Avatar Image") Raiser's Edge NXT 3.9/5(640) [ Compare Now ](https://www.g2.com/compare/blackbaud-raiser-s-edge-nxt-vs-blackbaud-etapestry) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0f1bd2606e994a01b00deaed80652ee/donorperfect.jpg "Product Avatar Image") DonorPerfect 4.4/5(566) [ Compare Now ](https://www.g2.com/compare/blackbaud-etapestry-vs-donorperfect) ##### ##### Blackbaud eTapestry Features Administration Reporting & Statistics Interaction Tracking Automation Fundraising Campaign Management Online Donation Portal Event Planning Marketing Email Marketing Direct Mail Tools Constituent Management Constituent Profiles Donor Communications [ View More Features ](https://www.g2.com/products/blackbaud-etapestry/features) ##### Categories on G2 [Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising)[Admission-Based Nonprofit](https://www.g2.com/categories/admission-based-nonprofit) ##### Explore More [Which certified Sage Intacct channel partners provide both implementation and integration services for organisations evaluating their financial management transition?](https://www.g2.com/discussions/which-certified-sage-intacct-channel-partners-provide-both-implementation-and-integration-services-for-organisations-evaluating-their-financial-management-transition)[What is the top media and influencer targeting software for agencies?](https://www.g2.com/discussions/what-is-the-top-media-and-influencer-targeting-software-for-agencies)[Best AI agents for reducing manual workload in operations](https://www.g2.com/discussions/what-are-the-best-ai-agents-for-reducing-manual-workload-in-operations) [What contractor payment platforms connect with HR, payroll and accounting systems so contractor data does not have to be manually entered in three different places?](https://www.g2.com/discussions/what-contractor-payment-platforms-connect-with-hr-payroll-and-accounting-systems-so-contractor-data-does-not-have-to-be-manually-entered-in-three-different-places)[What is the top solution for improving app store rankings?](https://www.g2.com/discussions/what-is-the-top-solution-for-improving-app-store-rankings)[Which is the best absence management software for large organizations?](https://www.g2.com/discussions/which-is-the-best-absence-management-software-for-large-organizations) [Show MoreShow Less](javascript:void(0);)