--- title: Blackbaud eTapestry Reviews meta\_title: 'Blackbaud eTapestry Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 103 reviews by the users' company size, role or industry to find out how Blackbaud eTapestry works for a business like yours. aggregate\_rating: rating\_value: 3.3 review\_count: 103 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Blackbaud eTapestry Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Blackbaud eTapestry but has limited features. Are you part of the Blackbaud eTapestry team? [Upgrade your plan](https://sell.g2.com) to enhance your branding and engage with visitors to your profile! Blackbaud eTapestry is an affordable, all-in-one donor management solution that helps growing nonprofits build a stable foundation for success, beat fundraising goals, and catalyze growth. More than 6,000 nonprofits and institutions are using eTapestry to efficiently manage and track fundraising performance, engage new supporters, and maximize existing donor relationships. * * * Seller [Blackbaud](https://www.g2.com/sellers/blackbaud) Discussions [Blackbaud eTapestry Community](https://www.g2.com/products/blackbaud-etapestry/discuss) Languages Supported English, French, Italian, Dutch, Spanish Solution Type All-in-One Overview by Kaney Steele Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 23 months [ View More Pricing Information ](https://www.g2.com/products/blackbaud-etapestry/pricing) ## Top-Rated Alternatives [ ![Neon CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ ![Bloomerang CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![DonorPerfect](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "DonorPerfect") DonorPerfect 4.4/5(566) ](https://www.g2.com/products/donorperfect/reviews) [ View All Alternatives ](https://www.g2.com/products/blackbaud-etapestry/competitors/alternatives) ## User Insights Average based on 103 real user reviews. Implementation Time 2 months Perceived Cost $$$$$ [Log in to unlock pricing and user insights](/login) MS Mandy S. Small-Business (50 or fewer emp.) 11/12/2020 "Great Donor Software" 4/5 What do you like best about Blackbaud eTapestry? eTapestry allows us to track donations, volunteers, and development conversations that are very important to our organization. I can create events and such in eTapestry as well, and have people buy tickets/tables and make donations and it all feeds into eTapestry. The ability to create forms into our website is also a plus. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? The level of security options is lacking. We use eTapestry in our 4 locations, and I wish I could limit each user to their specific location. That is not an option. Also it would be great if eTapestry synced with outlook. Having meetings scheduled right from eTapestry would be a huge plus. An app for eTapestry would be great too, as we are out in the field and being able to click eTapestry on our phones/tablets to update information would be great. eTapestry is also missing Text to Giving. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? eTapestry allows us to track development conversations. It allows us to track events, volunteers and donations. The mass email feature is coming along. It isn't there fully - but they are working on it. eTapestry is a huge benefit to Big Table, and our ability to create and maintain relationships. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Civic & Social Organization](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Civic & Social Organization") UC Verified User in Civic & Social Organization Small-Business (50 or fewer emp.) 10/19/2021 "eTapestry" 3/5 What do you like best about Blackbaud eTapestry? eTapestry is very user-friendly and multi-functional. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? The reports function is not easy to use. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? Tracking donations, workshop registrations, and communicating with donors. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 3/12/2018 "Support is there to help answer any and all questions" 4.5/5 What do you like best about Blackbaud eTapestry? When i started at my first job they had been using etapestry for a little over a year but not to it's full potential. I took advantage of the free trainings to take full advantage of everything it offered. Whenever I have questions about how to do something support is just a click away and was always very helpful. As a new fundraiser, I was unsure about what some of the built-in reports were and how to use them. After taking the trainings, I was a better fundraiser and able to prove that using the built in reports. (SYBNT, LYBNT, Lapsed, CC Finder/updater, Etc) Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? Because it can be used in different ways, they charge extra for additional aspects of it, like social media finder or peer to peer options. I've also learned Blackbaud charges for some of the training resources and that might not be included for every user. I highly recommend talking with a current user about the migration from your current donor management to Etap, how they've been able to keep data clean, and what they use it for. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud eTapestry: ask them to connect you to a current user and seek out another current user on your own. You can find current users through your local AFP chapter or other fundraising associations. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? It's a great way to keep donors and supporters organized so pulling reports is easy. With this, I'm able to see which donors gave last year but haven't given yet this year and focus on cultivating those donors. I'm also able to see which donors have the greatest capacity and affinity using built-in and custom ranks, allowing me to focus my time on those with the most potential to give and not waste time on those who love our mission, but don't have the ability to make a major gift. Review collected by and hosted on G2.com. Show More 7/28/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") AN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 1/18/2019 "A Great Platform for Donor Management" 4.5/5 What do you like best about Blackbaud eTapestry? Blackbaud has made it extremely easy to transition over to their products. They have a team of people that help get all your information moved over and then test it out before leaving you do it on your own. eTapestry was the exact product we needed to handle our database of donors and to keep track of them over time. We had been using Excel and Google Docs to track everything in the past and that became a nightmare. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? So far the only thing that we don't like is that Blackbaud services does not have a text to donate feature. eTapestry itself does not have anything I don't like about it. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? We are solving the issues we had with donor retention and time management. It is so much easier now to find donors in our database and we save a lot of time with the features they have involving mailing/emailing. Review collected by and hosted on G2.com. Show More 6/30/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Jilliann M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jilliann M.") JM Jilliann M. Development & Communications Manager Small-Business (50 or fewer emp.) 4/29/2020 "Donor Management great for small nonprofits" 4/5 What do you like best about Blackbaud eTapestry? The best part of eTapestry is that its cloud based, so your database can be accessed from anywhere. It also can be customized to your nonprofit for better user experience. The Blackbaud training community is huge, so getting help with using the product is easy and there are tons of resources from the business itself as well as fellow users in a chat board to ask questions. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? I dislike the fact that there are more customizations in other Blackbaud products than what is incorporated in eTapestry. It works well for small or medium nonprofits but it would show its limitations if it was used by larger nonprofits. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud eTapestry: Just make sure it has all the integrations you are looking for. There are some limitations to the product, but overall it will do a great job with keeping your donor database organized. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? eTapestry has the ability to keep addresses cleaned up with AddressFinder, which helps save money with appeals. It also gives a wealth rating on donors so we keep track of who we need to steward. We are in the process of converting our platform to another Blackbaud product, due to ease of use and customization features that the other product offers. We still really like eTapestry, but our organization has outgrown its benefit and we need something that can be used in all areas of our organization. I realized that eTapestry is still one of the better databases for donor management, the reports and queries are easy to create, and working remotely, it has the added benefit of being cloud based. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Abby H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Abby H.") AH Abby H. Communications Director Mid-Market (51-1000 emp.) 4/15/2020 "A great all-purpose donor database" 4/5 What do you like best about Blackbaud eTapestry? eTapestry is easy to use, with powerful functions to perform any type of task you'd want from a donor database. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? Like any powerful software, there's a learning curve. If you don't know how the tools function, or how to get the most out of them, you could be doing yourself a disservice by doing things like making mailings harder, exporting the wrong data, entering data in the wrong fields, etc. But eTap is set up pretty well to be able to figure this stuff out without too much trouble. You just have to put in some work at the beginning. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? Every nonprofit needs an organized donor database to progress to higher levels of fundraising capabilities. eTapestry is a great tool for nonprofits that want something most users can learn quickly, without a massive cost like some more robust databases. It will help you do useful tasks like automate pledge reminders and prepare donor letters. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Sukanya M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sukanya M.") SM Sukanya M. Manager, Marketing Strategy Small-Business (50 or fewer emp.) 3/27/2020 "eTapestry- an easy CRM to manage and know your donors" 3.5/5 What do you like best about Blackbaud eTapestry? It is an easy to use tool. It has a lot useful functionality other than per- like you can create the email and it will fill up the fields automatically which is great. Also, it provides you different options for creating different types of reports. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? The user interface and the dashboard design could be better. The navigation tabs can be confusing sometimes for the users. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud eTapestry: It is a very useful tool for a small to medium sized nonprofit organization. It has lot of capability but at the same time if they improve some of their features and customer service, then it would be a great tool. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? As a small nonprofit organization, it helped us to keep our donors' and volunteers' data and donations history in one place which was very important. At least we know that we have everyone's information in one place, not scattered. That is the crucial part of any business. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite SH Sanya H. Small-Business (50 or fewer emp.) 3/23/2020 "Lots of features to explore with a few setbacks" 3/5 What do you like best about Blackbaud eTapestry? I liked how it wasn't so complicated to understand the program. After playing around for a few days, it became easy to use. Another thing to add, the price seemed reasonable for organizations that started small. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? There are some features that need work. For example, I always had problems with the creation/ modification of DIY forms. There were days where I would make a slight change in one of the DIY forms and as soon as I would hit save, it would return back to its original form and instead of approving changes. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud eTapestry: If you work for a small organization (a small donor base), eTapestry is a good program to use. However, keep in mind, as you grow your donor base, you may want a program that has better features that may not be provided by eTapestry (i.e. RasierEdge). Midway of using E-tapestry, if you realize you want a different program, it will be difficult to shift from e-Tapestry to another program... you will have to consider mass export of contacts and move around information to make sure you have all the data included in your newer program. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? The former organization I worked with used E-tapestry to enter donations that were received via cheque, cash, and other portals. The benefits were that once the donations were all entered, we were able to retrieve data according to the filters chosen (i.e. which of our donors gave over 50 dollars this year). Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 4/12/2019 "Ancient, not user friendly, avoid" 0/5 What do you like best about Blackbaud eTapestry? Not much, honestly. Maybe that it doesn't crash? Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? Very hard to use and almost impossible to get support. The user interface is from the 1990's. This product is the poor stepsister of the product that they want you to buy, but is very expensive. No one at the company gives a damn about eTap customers. The number of times I have gotten the run-around is infuriating. My contract ends in a few months...and then it is bye-bye Blackbaud. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud eTapestry: Go elsewhere. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? I was looking for a donor management system to keep in touch with donors, etc. eTapestry is not very good as this. Review collected by and hosted on G2.com. Show More 6/26/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite ![Qi Xu .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qi Xu .") Q Qi Xu . Client Match and Conversion Specialist Mid-Market (51-1000 emp.) 3/18/2020 "Good Software for your donor needs" 3.5/5 What do you like best about Blackbaud eTapestry? I liked that eTapestry allowed me to put all my donors' information in one easy place. Instead of having thousands and paper files, I have a software where I can track all their donations and personal information. The software is also useful for keeping track of how much money one donor has made over the lifetime of their constituency. Being able to have the numbers calculated for you automatically instead and having to manually add up all the check amounts really help in identifying who are your biggest and most loyal donors. I haven't tried any other type of fundraising software on the market but I don't really feel like I need to compare them. ETapestry met all of my essential needs for what I did at EL Education. Although I no wonder work at this organization, I am pretty sure that they are still using this software to meet their development needs. Review collected by and hosted on G2.com. What do you dislike about Blackbaud eTapestry? Although I liked using Etapestry, I do feel like the platform could be made some simpler for people who are not tech savvy. The homepage with all the snapshots can be a bit overwhelming for someone who is not data-driven. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud eTapestry: Take some time to get used to the software. If you are good with computers, it will come to you easy. If you're not, it might take about a week to get a hang of things. Review collected by and hosted on G2.com. What problems is Blackbaud eTapestry solving and how is that benefiting you? I was mostly using eTapestry to track and add new donations and to make changes to our donor's personal information. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Blackbaud eTapestry? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Blackbaud eTapestry ](https://www.g2.com/products/blackbaud-etapestry/discussions/new) GU Guest User What is Blackbaud eTapestry used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-blackbaud-etapestry-used-for) GU Guest User What are the benefits and drawbacks of using Blackbaud eTapestry for nonprofit management? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-are-the-benefits-and-drawbacks-of-using-blackbaud-etapestry-for-nonprofit-management) [ View all Discussions ](https://www.g2.com/products/blackbaud-etapestry/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 2 months ### Return on Investment 23 months ### Average Discount 11% [ View More Pricing Information ](https://www.g2.com/products/blackbaud-etapestry/pricing) Blackbaud eTapestry Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f4e96b48d625aaf475f2a46b74859/bloomerang-crm.png "Product Avatar Image") Bloomerang CRM 4.6/5(914) [ Compare Now ](https://www.g2.com/compare/blackbaud-etapestry-vs-bloomerang-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f45992247dd07f6985ff3c5e60ede1a5/blackbaud-raiser-s-edge-nxt.png "Product Avatar Image") Raiser's Edge NXT 3.9/5(640) [ Compare Now ](https://www.g2.com/compare/blackbaud-raiser-s-edge-nxt-vs-blackbaud-etapestry) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_f0f1bd2606e994a01b00deaed80652ee/donorperfect.jpg "Product Avatar Image") DonorPerfect 4.4/5(566) [ Compare Now ](https://www.g2.com/compare/blackbaud-etapestry-vs-donorperfect) ##### ##### Blackbaud eTapestry Features Administration Reporting & Statistics Interaction Tracking Automation Fundraising Campaign Management Online Donation Portal Event Planning Marketing Email Marketing Direct Mail Tools Constituent Management Constituent Profiles Donor Communications [ View More Features ](https://www.g2.com/products/blackbaud-etapestry/features) ##### Categories on G2 [Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising)[Admission-Based Nonprofit](https://www.g2.com/categories/admission-based-nonprofit) ##### Explore More [Which certified Sage Intacct channel partners provide both implementation and integration services for organisations evaluating their financial management transition?](https://www.g2.com/discussions/which-certified-sage-intacct-channel-partners-provide-both-implementation-and-integration-services-for-organisations-evaluating-their-financial-management-transition)[What is the top media and influencer targeting software for agencies?](https://www.g2.com/discussions/what-is-the-top-media-and-influencer-targeting-software-for-agencies)[Best AI agents for reducing manual workload in operations](https://www.g2.com/discussions/what-are-the-best-ai-agents-for-reducing-manual-workload-in-operations) [What contractor payment platforms connect with HR, payroll and accounting systems so contractor data does not have to be manually entered in three different places?](https://www.g2.com/discussions/what-contractor-payment-platforms-connect-with-hr-payroll-and-accounting-systems-so-contractor-data-does-not-have-to-be-manually-entered-in-three-different-places)[What is the top solution for improving app store rankings?](https://www.g2.com/discussions/what-is-the-top-solution-for-improving-app-store-rankings)[Which is the best absence management software for large organizations?](https://www.g2.com/discussions/which-is-the-best-absence-management-software-for-large-organizations) [Show MoreShow Less](javascript:void(0);)