--- title: Blackbaud Enterprise Fundraising CRM Reviews meta\_title: 'Blackbaud Enterprise Fundraising CRM Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 44 reviews by the users' company size, role or industry to find out how Blackbaud Enterprise Fundraising CRM works for a business like yours. aggregate\_rating: rating\_value: 3.4 review\_count: 44 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Nonprofit url: https://www.g2.com/categories/nonprofit --- # Blackbaud Enterprise Fundraising CRM Reviews & Product Details Visit Website Blackbaud Enterprise Fundraising CRM is a purpose-built cloud solution designed to help enterprise nonprofit, healthcare, and higher education organizations increase fundraising performance with greater precision and efficiency. By unifying complex constituent data with embedded analytics and emerging AI capabilities, the platform enables teams to identify high-value opportunities, prioritize engagement, and act on insights faster. Integrated intelligence— including AI-powered summaries, recommendations, and data-driven segmentation—helps fundraisers personalize outreach at scale, strengthen donor relationships, and accelerate pipeline growth, while maintaining the security, flexibility, and control required for large, mission-critical operations. * * * Product Website Blackbaud Enterprise Fundraising CRM Seller [Blackbaud](https://www.g2.com/sellers/blackbaud) Discussions [Blackbaud Enterprise Fundraising CRM Community](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/discuss) Languages Supported English Solution Type All-in-One Overview by Jaelon Davis Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 6 months [ View More Pricing Information ](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/pricing) ## Blackbaud Enterprise Fundraising CRM Integrations (3) What do users say about integrations? Verified by Blackbaud Enterprise Fundraising CRM [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Double the Donation ](https://www.g2.com/products/double-the-donation/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Encompass ](https://www.g2.com/products/encoura-encompass/reviews)[ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") GiveCampus ](https://www.g2.com/products/givecampus/reviews) Show More ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") UH Verified User in Higher Education Mid-Market (51-1000 emp.) 6/24/2019 "Great software for development " 4/5 What do you like best about Blackbaud Enterprise Fundraising CRM? All of the information is easily accessible, and every department can easily be on the same page. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Enterprise Fundraising CRM? It's a little clunky- I wish it was easier to customize the fields that are shown first. Review collected by and hosted on G2.com. What problems is Blackbaud Enterprise Fundraising CRM solving and how is that benefiting you? I wish it was easier to sort through all the information provided. Sometimes you get too much info. Also, searching for constituents is needlessly difficult. Searching could be far more user-friendly Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Enterprise (\> 1000 emp.) 1/28/2019 "Multi-use Constituent Database" 5/5 What do you like best about Blackbaud Enterprise Fundraising CRM? This system has been very user-friendly and gives me the ability to tackle multiple job duties within one platform. I can update contact information, send invitations for events, and track annual giving all using the same system. This makes my job much easier. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Enterprise Fundraising CRM? Some of the functions are limited. When you filter your selections they are automatically saved to those preferences and you have to unselect them during your next visit to get different search results. Review collected by and hosted on G2.com. What problems is Blackbaud Enterprise Fundraising CRM solving and how is that benefiting you? Consolidated constituent database. I am able to maintain constituent records, send correspondence, verify educational background and track giving history all within one system. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Philanthropy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Philanthropy") AP Verified User in Philanthropy Small-Business (50 or fewer emp.) 11/8/2018 "Blackbaud is a joke" 0/5 What do you like best about Blackbaud Enterprise Fundraising CRM? Blackbaud's sales people were nice and made us feel like we were going to get something that was going to be very useful and efficient for our company. They were the last knowledgeable people we spoke to at BB and it was downhill immediately after we signed the agreement. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Enterprise Fundraising CRM? BB customer service is terrible and unable to get invoicing right. They add on options/charges to our invoices that we didn't request and didn't use (because we didn't know we had). They can't FIX anything in the system and were zero help every time I called. It doesn't help that their employee turn-over is sky high. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud Enterprise Fundraising CRM: Don't use Blackbaud. It is expensive and does not deliver on it's promises. Review collected by and hosted on G2.com. What problems is Blackbaud Enterprise Fundraising CRM solving and how is that benefiting you? No problems solved but many problems created. Pathetic service all around. On-going issues even after canceling 3 years ago. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Seller invite ![Carmen Elisa T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Carmen Elisa T.") CT Carmen Elisa T. Small-Business (50 or fewer emp.) 8/6/2018 "Blacbaud CRM" 4/5 What do you like best about Blackbaud Enterprise Fundraising CRM? Blackbaud CRM has a much stronger Marketing and Communications function and allows organizations to further segment emails. Unlike the CRM that I used when using this CRM Blackbaud I was very good and easy to adapt, I really liked the fact of having quick access to the history. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Enterprise Fundraising CRM? It seems to me that in some cases, connecting takes a long time and hangs up. I work mostly with reports and I feel that it takes time to complete them and I feel that it asks for several requirements Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud Enterprise Fundraising CRM: If you want to work in an organized way and want to integrate other tools such as marketing, you can do it with Blackbaud. The good thing about this system is that it can be integrated very well in several business areas and can be for small or large companies Review collected by and hosted on G2.com. What problems is Blackbaud Enterprise Fundraising CRM solving and how is that benefiting you? The most important thing is to work in an organized way, you can integrate marketing tools that help you a lot. Download reports among other things Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Environmental Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Environmental Services") UE Verified User in Environmental Services Small-Business (50 or fewer emp.) 4/9/2019 "Powerful Integrated Database" 4.5/5 What do you like best about Blackbaud Enterprise Fundraising CRM? Blackbaud's integrated approach to donor profiles is extremely helpful in the nonprofit industry. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Enterprise Fundraising CRM? The overall appearance of the back-end strikes me as a bit outdated. Review collected by and hosted on G2.com. What problems is Blackbaud Enterprise Fundraising CRM solving and how is that benefiting you? Blackbaud CRM allows nonprofit organizations to have information on their subscribers and supporters, in order to target communications properly. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Reza I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Reza I.") RI Reza I. Head of Data Services Civic & Social Organization Mid-Market (51-1000 emp.) 3/30/2018 "Complete system to deliver most fundraising needs!" 2.5/5 What do you like best about Blackbaud Enterprise Fundraising CRM? I like the way in which it handles, processes and reports multi-currencies for the Global Charity I work in. It means CRM can be accepted as central/global system easily. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Enterprise Fundraising CRM? I dislike the way lack of innovation to drive the product forward in line with the pace the sector demands. Many shortfalls of the product can be usually addressed with the assistance of 'Professional Services' at a cost. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud Enterprise Fundraising CRM: If you're a small to medium sized charity, looking for a tool that delivers most Fundraising system features then this could be it. It will allow you to fairly quickly benefit and grow the different income streams using the many different features (the CRM can help "drive your charity forward"). Review collected by and hosted on G2.com. What problems is Blackbaud Enterprise Fundraising CRM solving and how is that benefiting you? CRM is helping drive Fundraising Income growth to around US$12M. It supports many of the diverse requirements thata . aFundraising team requires. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Religious Institutions](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Religious Institutions") AR Verified User in Religious Institutions Small-Business (50 or fewer emp.) 7/13/2018 "Hard to run reports with multiple requirements" 3/5 What do you like best about Blackbaud Enterprise Fundraising CRM? I like that its fairly user friendly and you can see all the information for your people in one place. I like that you can run reports and they have a great chat feature which gives you a step by step tutorial if you are having a hard time figuring something out. I also like that you can use eTapesty and the merchant services portal separately if you don't want to use them both at once or if you switch to a new system. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Enterprise Fundraising CRM? I don't like that its hard to run reports that need more than a couple requirements. Also, its doesn't walk to all the apps that we want to use and its hard to connect to our website. There are also some CRMs that give better discounts to non-profits which would be helpful for us. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud Enterprise Fundraising CRM: I would really dig into what data you need to get from this system before you choose it. There is a lot of data that you can find and use, but it also its hard to use some of the reports. You also want to pay attention to how well it will talk to the other apps that you use. It is compatible with some, but not with others. Review collected by and hosted on G2.com. What problems is Blackbaud Enterprise Fundraising CRM solving and how is that benefiting you? We are using it to track donor information for over 5,000 people. Its been good to see how much data we can mine for individuals. We are able to track some payments as well as points of contact for each party that we work with. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Michelle W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michelle W.") MW Michelle W. Data Management Mid-Market (51-1000 emp.) 10/14/2018 "Nothing better than BBEC" 5/5 What do you like best about Blackbaud Enterprise Fundraising CRM? I LOVE THE CAPABILTY TO MANAGE DONORS FROM BEGINNING TO END. FROM PROSPECTIMG TO STEWARDING. REVENUE EASILY STORED AND REPORTED ON. MANAGE ALL FUNDRAISING AND EVENTS. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Enterprise Fundraising CRM? I DO NOT DIALIKE ANYTHING ABOUT THIS CRM Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud Enterprise Fundraising CRM: Its worth learning a new system! Do not resist! Review collected by and hosted on G2.com. What problems is Blackbaud Enterprise Fundraising CRM solving and how is that benefiting you? SOLVING DATA INTEGRITY ISSUES Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Yolanda W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Yolanda W.") YW Yolanda W. Applications Developer III Higher Education Enterprise (\> 1000 emp.) 7/13/2018 "Blackbaud CRM" 5/5 What do you like best about Blackbaud Enterprise Fundraising CRM? My user enjoy the ease of use of the system. They also loved the speed and visibility Review collected by and hosted on G2.com. What do you dislike about Blackbaud Enterprise Fundraising CRM? That is builds tables for the attributes and they are not friendly names. Review collected by and hosted on G2.com. What problems is Blackbaud Enterprise Fundraising CRM solving and how is that benefiting you? Advancement are taking donations and able to keep track of constituents more concisely. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") UN Verified User in Non-Profit Organization Management Mid-Market (51-1000 emp.) 8/15/2018 "CRM for nonprofits " 3.5/5 What do you like best about Blackbaud Enterprise Fundraising CRM? CRM is a great place to hold all our constituent’s information over a whole national organization. It allows us to store contact information, financial information, which events our constituents attended, and how we’ve communicated with them. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Enterprise Fundraising CRM? Navigation of the site could be easier. There are a lot of layers to try to figure out. Combining profiles could also be easier when there are two different profiles for the same person. Review collected by and hosted on G2.com. What problems is Blackbaud Enterprise Fundraising CRM solving and how is that benefiting you? CRM has helped me go back in time in my organization and get more background on who is giving to our organization and what they have done in the past. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ## Questions about Blackbaud Enterprise Fundraising CRM? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Blackbaud Enterprise Fundraising CRM ](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/discussions/new) GU Guest User What is Blackbaud CRM used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-blackbaud-crm-used-for) [ View all Discussions ](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 6 months ### Return on Investment 33 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/pricing) Blackbaud Enterprise Fundraising CRM Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_08446fff96e11c8687f2834e31d2d35b/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud.png "Product Avatar Image") Agentforce Nonprofit... 4.1/5(87) [ Compare Now ](https://www.g2.com/compare/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud-vs-blackbaud-enterprise-fundraising-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_927f4e96b48d625aaf475f2a46b74859/bloomerang-crm.png "Product Avatar Image") Bloomerang CRM 4.6/5(914) [ Compare Now ](https://www.g2.com/compare/blackbaud-enterprise-fundraising-crm-vs-bloomerang-crm) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_90fe96acd7a038de808a4e78926eec3b/tessitura.png "Product Avatar Image") Tessitura 3.8/5(80) [ Compare Now ](https://www.g2.com/compare/blackbaud-enterprise-fundraising-crm-vs-tessitura) ## Top-Rated Alternatives [ ![Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud)") Agentforce Nonprofit (formerly Salesforce Nonprofit Cloud) 4.1/5(87) ](https://www.g2.com/products/agentforce-nonprofit-formerly-salesforce-nonprofit-cloud/reviews) [ ![Bloomerang CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Bloomerang CRM") Bloomerang CRM 4.6/5(914) ](https://www.g2.com/products/bloomerang-crm/reviews) [ ![Neon CRM](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Neon CRM") Neon CRM 4.2/5(438) ](https://www.g2.com/products/neon-one-llc-neon-crm/reviews) [ View All Alternatives ](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/competitors/alternatives) ##### Categories on G2 [Nonprofit CRM](https://www.g2.com/categories/nonprofit-crm)[Fundraising](https://www.g2.com/categories/fundraising) ##### Explore More [What features should I look for in a secure data room for collaboration with legal teams?](https://www.g2.com/discussions/what-features-should-i-look-for-in-a-secure-data-room-for-collaboration-with-legal-teams)[What is the most affordable social suite for SMBs?](https://www.g2.com/discussions/what-is-the-most-affordable-social-suite-for-smbs)[Best tools for managing subcontractor performance](https://www.g2.com/discussions/best-tools-for-managing-subcontractor-performance) [What are the highest rated managed IoT services platforms for organizations transitioning from legacy systems?](https://www.g2.com/discussions/what-are-the-highest-rated-managed-iot-services-platforms-for-organizations-transitioning-from-legacy-systems)[Leading software for digital asset management in the tech industry](https://www.g2.com/discussions/leading-software-for-digital-asset-management-in-the-tech-industry)[Pros and Cons Details](https://www.g2.com/products/blackbaud-enterprise-fundraising-crm/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)