Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Mid-Market (51-1000 emp.)
"Super Easy to Implement"
4.5/5
What do you like best about Blackbaud Enrollment Management System?

We've been using it for years, and its good and easy! Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Support documentation still needs updating. Review collected by and hosted on G2.com.

Natalie G.
NG
Natalie G.
Accounts Receivable/Student Billing Specialist
Mid-Market (51-1000 emp.)
"Integrated and Well-Organized Experience"
4.5/5
What do you like best about Blackbaud Enrollment Management System?

Blackbaud consistently updates its Enrollment Management System and focuses on streamlining financial aid awards, assigning and generating contracts, and integration between Blackbaud Billing Management and Blackbaud Tuition Management. Blackbaud Enrollment Management System makes it incredibly easy to update and enter student information. We use the software on a day-to-day basis and have found it incredibly easy to implement into our admissions process. The customer support through Blackbaud is always incredibly helpful, whether it's through Blackbaud Knowledgebase articles or Case Central. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

At the moment, the only downside we have noticed for Blackbaud Enrollment Management is the inability to assign three signers to an integrated contract. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Exceptional Workflows and Streamlined Processes"
5/5
What do you like best about Blackbaud Enrollment Management System?

I value the workflows and the family experience through the admissions process. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Some components are not as updated. I believe this is coming soon. Review collected by and hosted on G2.com.

Matthew M.
MM
Matthew M.
Director of Information Technology
Mid-Market (51-1000 emp.)
"Makes applying and enrolling a breeze"
5/5
What do you like best about Blackbaud Enrollment Management System?

The process allows for users to easily upload report cards and apply for themselves. The checklist we can assign assists the users on how to create their applications. It eliminates the need for paper copies of grades, transcripts and applications. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

The backend can be difficult to use for contract building and assigning families to payment portions. I'm not a member of the admissions team but the IT department has had to serve as a help for admissions because the backend options to building contracts and assigning them can be difficult to grasp for non tech people. Review collected by and hosted on G2.com.

CC
Cristina C.
Information Technology Support
Small-Business (50 or fewer emp.)
"Easy way to complete the admissions process"
4/5
What do you like best about Blackbaud Enrollment Management System?

I like the ease of use of the Enrollment management system. For the most part, it is easy for families and our staff to use.

Support is pretty helpful as well when our staff forgets how to do something (which happens often as they only do it once a week).

They are making improvements every day and I really like how they are adding new things (such as the ability to upload transcripts). Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

There is a lot of data that we can collect and it's not always easy to get that data into a report or easily see it. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
UP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"User-Friendly and Streamlined for Schools and Families"
4/5
What do you like best about Blackbaud Enrollment Management System?

EMS makes processing inquiries and applications really quick and easy. Correspondingly, the parent portal makes it easy for our families to apply and keeps everything organized on our end. Committee review is also very timesaving for our administrators. Overall, EMS cuts down on a lot of emails. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

We appreciate how accessible Blackbaud's customer support is, however our experience has been mixed—some ongoing issues have not been resolved despite multiple attempts to get assistance. Review collected by and hosted on G2.com.

Kris D.
KD
Kris D.
Data System and Web Administrator
Mid-Market (51-1000 emp.)
"Tuition Management Issues"
4.5/5
What do you like best about Blackbaud Enrollment Management System?

The integrations with the rest of the system are fantastic. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

We have issues at times with contracts and talking with tuition Management. Review collected by and hosted on G2.com.

Betsy S.
BS
Betsy S.
Mid-Market (51-1000 emp.)
"Director of Information Services"
5/5
What do you like best about Blackbaud Enrollment Management System?

It integrates with all of our systems. It's very helpful. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

I wish tour and event registration was easier to use. Review collected by and hosted on G2.com.

Amy H.
AH
Amy H.
Director of IT
Small-Business (50 or fewer emp.)
"Easy to stay organized"
4.5/5
What do you like best about Blackbaud Enrollment Management System?

It is easy to track candidates from start to finish. Has a nice UI for candidates. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

Hard to find where things are hiding when you haven’t used it for a while and to find all the different locations notifications are kept. Review collected by and hosted on G2.com.

Verified User in Education Management
AE
Verified User in Education Management
Mid-Market (51-1000 emp.)
"Comprehensive Program that Integrates with our SIS and LMS"
4.5/5
What do you like best about Blackbaud Enrollment Management System?

I love that everything for admissions can be in one place and it is seamless to move someone from a candidate to a student. Review collected by and hosted on G2.com.

What do you dislike about Blackbaud Enrollment Management System?

I don't have any specific dislikes at this time. Review collected by and hosted on G2.com.