I like that Blackbaud Enrollment Management System is easy to navigate for the most part. The applicant status feature helps out tremendously. It keeps me on track and allows me to move families forward in the application process. The checklist and the ability to see what else is needed are particularly useful. Also, I think the initial setup was pretty easy and straightforward. Review collected by and hosted on G2.com.

One thing I would really like is to make it easier to pull the email addresses from the inquiries so I can reach out to families as a group and not have to do so much manual work to pull that information. I think there are a few features that need to be set up in our system to make things a bit more streamlined on my end. Review collected by and hosted on G2.com.

The seamless integration from Admissions to Enrollment to then Tuition Management. Everything is online from the Application and any forms to upload such as recommendation forms. There is a committee review so if anyone is remote on the committee they can see all of a candidates information. Then when it comes time to enroll all of the tuition and fees are automatically entered in the Tuition Management account. Time saving. Review collected by and hosted on G2.com.

I am not sure there is anything I particularly dislike except that we could be using more of the system. It is all about training. Review collected by and hosted on G2.com.

Overall, the platform’s ability to create applications, inquiry forms, school forms, and checklists makes it a very effective solution for managing the admissions process.

Since my last review, I’ve seen clear improvements in how the platform maintains and updates candidate records, which has helped make our internal workflows more organized and efficient. The candidate experience design has also been enhanced, providing a cleaner and more user-friendly interface that makes navigation easier for applicants.

Additionally, the option to create school forms within the communication tab has been very useful for collecting the specific information we need. I also appreciate how simple it is to build application forms using the drag-and-drop functionality, which streamlines customization and saves time. Review collected by and hosted on G2.com.

It would be very helpful if the application form allowed the signature field to be placed in multiple sections throughout the application. Currently, the platform only allows a signature item once per application, which can be limiting.

Having the flexibility to include signatures in different sections would improve compliance, streamline approvals, and better support forms that require acknowledgments at multiple stages. Review collected by and hosted on G2.com.

One of the most-cited strengths is how well EMS connects to other Blackbaud products (tuition billing, financial aid, SIS, etc.). Users appreciate that data flows automatically — for example, admissions data moving into billing and student records without manual imports. Review collected by and hosted on G2.com.

While the system has many features, that depth can also make it hard to use or overwhelming, especially for occasional users. Tasks like building contracts, assigning payments, or navigating the backend can be tricky for non-technical staff. Review collected by and hosted on G2.com.

Blackbaud is user-friendly and intuitive, plus their customer support is top notch. I am relieved that all the modules work well together, and system issues are often acknowledged and eventually updated across the board. Review collected by and hosted on G2.com.

The only two downsides I can think of are pretty typical; the pricing can feel steep sometimes, and you will inevitably run into system-restrictions that can't be changed as quickly as you may want. Review collected by and hosted on G2.com.

I appreciate the seamless integration of Blackbaud Enrollment Management System with various necessary tools and processes, making it very efficient for managing our K-12 school's enrollment from application to payment, and eventually into our Blackbaud Education Management. The flexibility that the system offers is impressive; it allows us to choose the best software for different parts of the enrollment process, such as using it solely for contracts while opting for different software for applications. This adaptability ensures we have the best solutions tailored to our specific needs. The support provided by Blackbaud is also commendable, especially in assisting with the application process, ensuring any complications are addressed smoothly. The initial setup of Blackbaud Enrollment Management System was very easy, and having Blackbaud's support available through every step was particularly helpful. Review collected by and hosted on G2.com.

The application process can be tricky. Review collected by and hosted on G2.com.

It is still user-friendly, but it is more condensed, Review collected by and hosted on G2.com.

The customer service. It has been nearly impossible to get a hold of your rep. Review collected by and hosted on G2.com.

I have used several LMS programs and this is the best one by far because of the seamless integration across all fronts. Admission contracts flowing over into TM has created a much smoother process for our finance department and has lessened their workload significantly. Being able to enroll a candidate with all the information already given through the admissions process has made the academic side of things extremely helpful as well.

Keeping track of candidates and their progress is easy and has allowed for our admission progress to be helpful for both us and our candidates. It was easy to implement our enrollment forms into the admissions process, and we have seen admissions documents filled out and returned in a timely manner. Outstanding admissions documents have decrease significantly which is definitely a result of the checklist feature. Review collected by and hosted on G2.com.

I don't like the fact that the parent can't see the checklist once their student is enrolled. There are times when we have to enroll a child before the checklist is complete due to late enrollment. Review collected by and hosted on G2.com.

There is always something new to learn and the knowledge base is continually growing with more useful articles to help in that learning process on how best to use this product. Review collected by and hosted on G2.com.

There is no easy way to keep up with enrollment numbers. Reports rarely pull accurately. We keep our own spreadsheet of re-enrolling, new students, priority students, and students in process separate from Blackbaud in our own google sheet because I can't rely on Blackbaud to have the correct numbers. Review collected by and hosted on G2.com.

I am quite happy with the features available in Blackbaud's Enrollment Management System. There are so many aspects of running a school, and this software has a feature for each. They also have a responsive and timely tech support team. I definitely recommend this software to anyone looking to streamline their school's enrollment process. Review collected by and hosted on G2.com.

I really love that this Blackbaud Enrollment Management System has tons of features, but it’s also possible to get lost in all the features when I’m trying to complete certain tasks. Review collected by and hosted on G2.com.