--- title: Blackbaud Award Management Reviews meta\_title: 'Blackbaud Award Management Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 17 reviews by the users' company size, role or industry to find out how Blackbaud Award Management works for a business like yours. aggregate\_rating: rating\_value: 4.1 review\_count: 17 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Education url: https://www.g2.com/categories/education --- # Blackbaud Award Management Reviews & Product Details Visit Website Transform your institution's student awards program and revolutionize its donor stewardship practices with Blackbaud Award Management. Built for higher education institutions of all types and sizes, this cloud-based solution serves as the catalyst to improve student access to awards and scholarship funds, create impactful stewardship practices, and enhance cross-functional visibility throughout the scholarship process. * * * Product Website Blackbaud Award Management Seller [Blackbaud](https://www.g2.com/sellers/blackbaud) Discussions [Blackbaud Award Management Community](https://www.g2.com/products/blackbaud-award-management/discuss) Languages Supported English Overview by Kaney Steele Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 3 months [ View More Pricing Information ](https://www.g2.com/products/blackbaud-award-management/pricing) ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Small-Business (50 or fewer emp.) 5/21/2026 "User-Friendly Platform, but Customer Service Is Greatly Lacking" 1.5/5 What do you like best about Blackbaud Award Management? User friendly for our students. Once implemented easier to maintain and work with. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Award Management? Customer Service. They have been checking into what we would think is a simple question for OVER a month now. We get no response; have to ask again; are told they are looking into it; and still don't have an answer. Customer Service is GREATLY lacking. It used to be amazing before it was bought out by Blackbaud Review collected by and hosted on G2.com. What problems is Blackbaud Award Management solving and how is that benefiting you? Our contract is coming up and we are inquiring about the different packages to see if we would still have the features we need with a lower price Review collected by and hosted on G2.com. Show More Response from Annie Baierl of Blackbaud Award Management [Editedit](https://www.g2.com/survey_responses/blackbaud-award-management-review-12853208/official_response/edit) We're sorry to hear about your frustrations with your recent customer support case--that's definitely not the experience we want you to have. Please email your customer success manager or customersuccess@blackbaud.com with your case number so we can help look into this and consult with our Product team to quickly identify a solution. Validated ReviewerSource: Organic LW Leslie W. Small-Business (50 or fewer emp.) 10/6/2025 "Identify eligible scholarship recipients with ease" 4/5 What do you like best about Blackbaud Award Management? I appreciate that BAM can provide all the data I need to make an informed scholarship / award decision. I also like that the financial information is easily available for reporting purposes. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Award Management? I find it challenging to identify a feature in BAM that is least helpful. The main difficulties I encounter are usually due to my lack of awareness about certain features or not having received training on how to use them effectively. Review collected by and hosted on G2.com. What problems is Blackbaud Award Management solving and how is that benefiting you? BAM is helping us easily find appropriate students to award based on the intent of our donors. The process from application to award is more streamlined and all in one place. Rather than using multiple systems to give a scholarship, BAM is providing one system to achieve the same goal. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign EW Emily W. Small-Business (50 or fewer emp.) 10/6/2025 "Award Management is THE BEST!" 5/5 What do you like best about Blackbaud Award Management? Award Management has made administering and managing hundreds of funds a painless process. I'm a daily user and it makes my life operating our university's scholarship office much easier. Blackbaud's support and knowledgebase are top tier, and learning new aspects of the system is a joyful experience. It also integrates beautifully and easily with Banner, so if that's your SIS, highly recommend! Review collected by and hosted on G2.com. What do you dislike about Blackbaud Award Management? I'd love to see more robust, accessible reporting tools made available in Award Management. Review collected by and hosted on G2.com. What problems is Blackbaud Award Management solving and how is that benefiting you? We use it to manage and administer more than 1000 opportunities for hundreds of funds. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Small-Business (50 or fewer emp.) 9/25/2024 "Excellence Option for Fund Management" 4/5 What do you like best about Blackbaud Award Management? Blackbaud Award Mangement allows our school with an enrollment of approx 10k to hold all of our scholarships in one location. Instead of having students apply to each opportunity separately, they can complete one application to match them to nearly 400 funding opportunities. Instead of spending months reviewing application, we now have our reviews completed within a week. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Award Management? The implementation took a while, however, the Blackbaud customer service staff was hands-on and accessible throughout the process. Review collected by and hosted on G2.com. What problems is Blackbaud Award Management solving and how is that benefiting you? We had too many applications hosted on 97 different websites and students were lost; now they have ONE general application on blackbaud to be considered for ALL opportunities. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign RJ Rod J. Small-Business (50 or fewer emp.) 9/25/2024 "Award Management Review" 4/5 What do you like best about Blackbaud Award Management? The ability to find the right student for the right scholarship Review collected by and hosted on G2.com. What do you dislike about Blackbaud Award Management? I am pretty happy with the Blackbaud Award Managment system. Review collected by and hosted on G2.com. What problems is Blackbaud Award Management solving and how is that benefiting you? Matching students to the specific criteria. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Gretchen C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Gretchen C.") GC Gretchen C. Assistant Director, Gift Processing and Data Management Enterprise (\> 1000 emp.) 5/4/2023 "Tool was not useful for us" 1.5/5 What do you like best about Blackbaud Award Management? My organization liked that is was an already functioning part of the Blackbaud family (we use Blackbaud CRM). And, IF we had the time/talent, we could modify the system to meet our needs. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Award Management? Our award management process is much too complex for what was offered by BB award management out of the box and we did not have the developer time to modify the system in the way we needed it to work. Review collected by and hosted on G2.com. What problems is Blackbaud Award Management solving and how is that benefiting you? We bailed on the use of Blackbaud Award Management because the product was not complex enough to handle our scholarship process. We used outside consulting and created our own way of utilizing BBCRM for our scholarship awarding needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") UE Verified User in Education Management Mid-Market (51-1000 emp.) 5/4/2023 "Makes the scholarship process easy!!!" 4.5/5 What do you like best about Blackbaud Award Management? This program automates the scholarship process! You can track students' applications from the start. Once reviewed, follow-up processes are available to make sure students remain eligible. They also provide an easy way to track the check disbursement! Review collected by and hosted on G2.com. What do you dislike about Blackbaud Award Management? The price can be high, especially for small school districts or non-profits. Review collected by and hosted on G2.com. What problems is Blackbaud Award Management solving and how is that benefiting you? This program allows us to send multiple emails with customized templates. It saves time by not tracking the scholarship process instead of using google sheets or paper files. Analytics are also provided which are not available on paper either! Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 9/6/2022 "BBAM continues to lead for scholarship management systems." 4/5 What do you like best about Blackbaud Award Management? BBAM excels at creating and supporting a solid framework for scholarship processes. Since the system matches the natural scholarship process, the natural rhythm of our practice isn't displaced and we are able to quickly onboard new users and adapt our approach. Also, the technical support team provides fantastic service and troubleshooting assistance. Whether it be a logistical issue, or I just want to bounce an idea off of them, they are always willing and capable of assisting. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Award Management? BBAM's greatest downfall is its inability to lead the conversation regarding scholarship practices and keep users up-to-date. This will most likely be a fatal flaw. Many universities are looking at creating their own scholarship management systems and we are no different. BBAM lacks the ability to adjust aesthetic functions which mainly impacts the student experience. We take great pride in creating a fully encompassing student experience, and it's a clear difference when you leave our web domain and entered BBAM. Another issue is the lack of record keeping and security - no records of emails sent to students for easy access, no way to log admin access to the system and verify use, and no ability to log what reports or scholarships are being used. The largest downfall of this system is the lack of user updates and communication. BBAM provides a space for users to request system updates and there is a decently active group of users. The issue is that there is no communication on the status of these requests and usually it takes years to be implemented. Review collected by and hosted on G2.com. What problems is Blackbaud Award Management solving and how is that benefiting you? Due to the before-mentioned issue with communication regarding updates, I have no idea what problems BBAM is solving or how those updates will assist me. BBAM has a solid framework for facilitating our scholarship practice but lacks in the problem solving arena. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Russel H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Russel H.") RH Russel H. Executive Director of Special Projects Enterprise (\> 1000 emp.) 7/27/2022 "Blackbaud Award Management saves us 800+ hours of staff time each year" 5/5 What do you like best about Blackbaud Award Management? Blackbaud Award Management increases our efficiency and accuracy in awarding scholarships. It brings our decentralized colleges under one system to vastly simplify the work of both Advancement and Financial Aid. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Award Management? Grid views look like an Excel spreadsheet, but they do not have anywhere close to the functionality of an Excel spreadsheet. For example, you can only sort one column at a time. Review collected by and hosted on G2.com. What problems is Blackbaud Award Management solving and how is that benefiting you? Prior to using Award Management, we lacked consistency in terms of a scholarship's name (e.g., "Smith Scholarship" vs "Dr. Smith Scholarship" vs "Dr. Charles Smith Scholarship") and fund number (some years an award was disbursed from a college's general scholarship fund and in other years it was disbursed from a discretionary fund). Now with Award Management, we have consistency, which makes everything easier to track and steward our donors. Review collected by and hosted on G2.com. Show More 1/27/2024 Current UserValidated ReviewerSource: Organic ![Ashley M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ashley M.") AM Ashley M. Senior Business Analyst Mid-Market (51-1000 emp.) 11/5/2020 "Our University uses Blackbaud Award Management to award scholarships" 3.5/5 What do you like best about Blackbaud Award Management? This system allows us to keep all scholarship data in a single place. Previously, we were keeping our data internally in an excel file, which is always open to human error. With this system, we can run reports, look at data in real time, and keep solid details about what we've done. Review collected by and hosted on G2.com. What do you dislike about Blackbaud Award Management? This system is extremely difficult to learn and use. While it does a lot, it is difficult to understand all of its parts and to find the best way to utilize it for your program. Our program is very unique, and we've had a difficult time manipulating it for our uses. While it does some great things, we cannot fully utilize all of them because the way the system locks you into one way of use. Review collected by and hosted on G2.com. Recommendations to others considering Blackbaud Award Management: This system is great to use, and can provide a great platform for managing awards. However, it is incredibly hard to learn and continue to use on an annual basis. I would strongly encourage you to look at the whole system and make sure it does everything you want it to, and that you have the staff to manage it. Review collected by and hosted on G2.com. What problems is Blackbaud Award Management solving and how is that benefiting you? We were previously accused of not sharing our scholarship data in a public place for all students to see. This system allows donors and students to search for any scholarship at our university. It also allows us to back up our data so it is not on a personal computer anywhere, where it has the opportunity to be lost. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ## Questions about Blackbaud Award Management? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about Blackbaud Award Management ](https://www.g2.com/products/blackbaud-award-management/discussions/new) GU Guest User What is Blackbaud Award Management used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-blackbaud-award-management-used-for) [ View all Discussions ](https://www.g2.com/products/blackbaud-award-management/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 3 months ### Return on Investment 7 months [ View More Pricing Information ](https://www.g2.com/products/blackbaud-award-management/pricing) Blackbaud Award Management Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_48d11bb8dd3fe353c62be65b2679e6ec/awardspring.png "Product Avatar Image") AwardSpring 4.7/5(110) [ Compare Now ](https://www.g2.com/compare/awardspring-vs-blackbaud-award-management) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_cb4f9c5ed6e2bfaf5bd53a2037502fba/lockdown-browser.png "Product Avatar Image") Lockdown Browser 3.7/5(44) [ Compare Now ](https://www.g2.com/compare/blackbaud-award-management-vs-lockdown-browser) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_a14a66d75fe27de0aba1800d8145f255/submittable.jpg "Product Avatar Image") Submittable 4.5/5(168) [ Compare Now ](https://www.g2.com/compare/blackbaud-award-management-vs-submittable) ## Top-Rated Alternatives [ ![AwardSpring](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "AwardSpring") AwardSpring 4.7/5(110) ](https://www.g2.com/products/awardspring/reviews) [ ![Submittable](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Submittable") Submittable 4.5/5(168) ](https://www.g2.com/products/submittable/reviews) [ ![OpenWater Application and Review Cloud](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "OpenWater Application and Review Cloud") OpenWater Application and Review Cloud 4.4/5(151) ](https://www.g2.com/products/openwater-application-and-review-cloud/reviews) [ View All Alternatives ](https://www.g2.com/products/blackbaud-award-management/competitors/alternatives) ##### Categories on G2 [Scholarship Management](https://www.g2.com/categories/scholarship-management) ##### Explore More [What's the best service for automated customer support chats](https://www.g2.com/discussions/what-s-the-best-service-for-automated-customer-support-chats)[What is the most secure password app for companies?](https://www.g2.com/discussions/what-is-the-most-secure-password-app-for-companies)[Which RPA app is best for streamlining workflow in my business?](https://www.g2.com/discussions/which-rpa-app-is-best-for-streamlining-workflow-in-my-business) [Best MFT software for small business](https://www.g2.com/discussions/what-s-the-best-mft-software-for-small-businesses)[Which media monitoring software is easiest to use](https://www.g2.com/discussions/which-media-monitoring-software-is-easiest-to-use)[Which vendor provides real-time data synchronization across systems?](https://www.g2.com/discussions/which-vendor-provides-real-time-data-synchronization-across-systems) [Show MoreShow Less](javascript:void(0);)