CD
Colin D.
Small-Business (50 or fewer emp.)
"BL.INK simplifies custom tracking URLs and redirects"
5/5
What do you like best about BL.INK?

The use case that led me to BL.INK was short URLs with a custom, brand domain that can be edited to send the click to new destinations when required. No other service I could find at the time was as economical, flexible or simple as BL.INK.

One of my considerations was that free URL shortening services I had used in the past either disappeared or changed their offering in some way. I have been happy with BL.INK's reliable service. I have had some link redirects running through the platform without issues since 2019.

I use BL.INK links to embed links in blog posts that can be changed to new products without worrying they will go stale or break. I set up links for brand ambassadors to use so I can track clicks and conversions back to the amabassador who should be given credit, no matter where they place the link. Recently I'm using branded BL.INK URLs to link to long URL destinations from SMS messages

It is very straightforward to set links up and manage them. The analytics are useful. I don't use all the functions and tools available, but the ones I do use meet my needs well. Review collected by and hosted on G2.com.

What do you dislike about BL.INK?

Not much of a downside, but getting the DNS settings right when I first set up my domain was a pain. It seemed to be a simple enough process, but the domain didn't work as expected from the documentation. It was a while ago so I don't remember too many specifics, but in any case the BL.INK support people were very helpful in figuring out the issue and getting things running. Review collected by and hosted on G2.com.

Response from Casie Kruppa of BL.INK

Thank you so much for your feedback! We are thrilled that you have been able to utilize BL.INK in a way that fits your unique needs for your brand ambassadors and tracking clicks. We understand that setting up new domains and DNS settings can be tricky and are happy to hear that you did receive help. Your feedback will assist us as we continue to build out and improve our knowledge base articles.

Thank you again for choosing BL.INK and utilizing our features over several years. We hope to continue supporting your needs for years to come!

Corey G.
CG
Corey G.
Founder, Web Enabler & Online Sales Channel Consultant
Small-Business (50 or fewer emp.)
"Robust, Detailed & Fast"
5/5
What do you like best about BL.INK?

I love the ability to offer branded links as well as to create seo friendly links and to fix linking issues within your website.

I also enjoy the analytics that is provides which can sometimes be a work around to get authentic analytics from social media and other marketing campaigns. Review collected by and hosted on G2.com.

What do you dislike about BL.INK?

The mobile app is a bit limited, it would be great to make creating a new link as seamless as possible.

Many times when you need to just send a link you are on some kind of mobile device. It would be great if you could log into a robust mobile app designed for sharing and also creating quick links. Review collected by and hosted on G2.com.

Response from Keven Farnworth of BL.INK

Howdy, Corey! Thank you for the awesome review! We're glad to hear that you're loving the analytics. We'd love to hear more about how we can improve the app. Please feel free to leave us more feedback on our public roadmap: https://bl.ink/roadmap

Eric B.
EB
Eric B.
International Business Development
Small-Business (50 or fewer emp.)
"The best short link generator - I love it"
5/5
What do you like best about BL.INK?

Dynamic links generation is my favourite feature. You can easily create one link and depending on information collected from the user, time, device used, langage... You can redirect him to a different location depending on your needs. Bl.ink also keep some parameters you could need in the url. Review collected by and hosted on G2.com.

What do you dislike about BL.INK?

Images, link description, and different options other competitors are giving are not available or as user friendly but it is minimal compared with all advantages the service provide. Review collected by and hosted on G2.com.

Response from Keven Farnworth of BL.INK

Thank you so much for the great feedback! We love the dynamic links feature too, and we're glad to hear you're putting it to good use!

We have the images, link description, and other options on our radar and we're looking to make improvements here soon! Keep an eye out for updates from us.

Chris A.
CA
Chris A.
Head of Research & Insights & Director of Miles Partnership South Pacific
Mid-Market (51-1000 emp.)
"Head of Research & Insights, Miles Partnership"
4.5/5
What do you like best about BL.INK?

I have used BL.INK for 8+ years is my preferred link generation and tracking solution for presenations, research and other resources to share with a wide range of tourism clients. BL.INK offers a smart, low cost and effective URL shortener that allows customized URLs quickly and easily, full reporting, and has added a QR code generator natively into the platform. The one or two times I have had to connect with customer service my issues have been quicky resolved. Highly recommended! Review collected by and hosted on G2.com.

What do you dislike about BL.INK?

No major issues - the log in is easy and the inferface easy to use. Review collected by and hosted on G2.com.

Response from Leigh Choate of BL.INK

Chris, thank you so much for being a long-term customer. We are honored to serve you and thank you for your business!

MV
Mialena V.
Mid-Market (51-1000 emp.)
"I've been using BL.INK for a while now, and it's been quite an experience"
5/5
What do you like best about BL.INK?

What I Like:

User-Friendly Interface: BL.INK boasts a clean and intuitive user interface. Creating short links and managing them is a breeze, even for those who might not be tech-savvy.

Link Tracking and Analytics: One of the standout features is the robust link tracking and analytics. The detailed insights provided on link engagement and click-through rates have been invaluable for understanding audience behavior and optimizing my strategies.

Custom Short Domains: BL.INK allows you to use custom short domains, which is fantastic for branding purposes. This feature has helped me maintain a consistent brand image while sharing links.

Integration Options: The variety of integration options with other tools and platforms is a huge plus. It streamlines my workflow by allowing me to seamlessly incorporate BL.INK into my existing processes. Review collected by and hosted on G2.com.

What do you dislike about BL.INK?

Areas of Improvement:

Customization Limitations: While the customization options are good, I've found that there are certain limitations when it comes to creating branded short links. More flexibility in terms of design and branding elements would be a welcome enhancement.

Learning Curve: Although the platform is generally user-friendly, there might be a slight learning curve for newcomers who are not familiar with link management tools. Additional onboarding resources could help mitigate this. Review collected by and hosted on G2.com.

Response from Keven Farnworth of BL.INK

Thank you for your in-depth and thoughtful review!! We're so glad to hear that BLINK is working so well for you. We'd love to hear more about the kind of customization options you'd like to see for branded links. Please reach out to us at help@bl.ink so we can discuss further. We're also working on some major platform updates (coming soon!), and hoping to add in more onboarding resources to assist with the learning curve. Thanks again for your valuable insight and feedback!

Teal S.
TS
Teal S.
Senior Digital Journeys Specialist - Go to Market and Optimisation
Enterprise (> 1000 emp.)
"Branded URLs + QR codes with ease"
4.5/5
What do you like best about BL.INK?

The simplicity of the platform - and the ability to add notes. So often in the past with other branded URL platforms there hasn't been the ability to add notes - which has meant some branded URL's aren't available even though they were in use years ago! It's great for tracking purposes and consistency.

My other favourite thing is the QR code creator. Downloads in multiple file types, making it easy for designers to do their thing. Review collected by and hosted on G2.com.

What do you dislike about BL.INK?

At least on my account, if you haven't signed in for 35 days your account gets locked. This means I have to reach out to an admin to reset my password from their end - a bit of a pain! Review collected by and hosted on G2.com.

Response from Keven Farnworth of BL.INK

Thank you for the review, Teal! The ability to leave notes is one of our favorite features, that is often overlooked! Glad to hear it's helping your workflows. And thank you for sharing how BLINK is helping with your SMS, eDM, OOH, and more!

The account lock after 35 days is an optional security feature for enterprise plans that is implemented by the account owner or account manager. I'd definitely recommend reaching out to an account admin to inquire if this can be re-evaluated. I hope this is helpful, and thanks again for your review!

Brenton D.
BD
Brenton D.
Small-Business (50 or fewer emp.)
"Good features, easy to use"
4/5
What do you like best about BL.INK?

The dashboard is easy to use. Helps managing our links. We are about to quadruple the amount of links we use and I couldn't imagine doing it with another service Review collected by and hosted on G2.com.

What do you dislike about BL.INK?

Woudl like to see multiple sorting options. Nothing else really. Review collected by and hosted on G2.com.

Response from Leigh Choate of BL.INK

At BL.INK, we pride ourselves on being able to scale with clients. So glad the tool works well for you as you grow. Thank you so much for your review and for being a BL.INK customer.

Rory Breen, C.
RC
Rory Breen, C.
Founder and Director
Small-Business (50 or fewer emp.)
"Great product!"
4.5/5
What do you like best about BL.INK?

Blink is super helpful for any time I need a link shortened. It's also great it keeps a record of all my links & can set up tracking for campaigns, which makes it super easy to track many different campaigns at once! Review collected by and hosted on G2.com.

What do you dislike about BL.INK?

Nothing really.. We got a lifetime deal & it is one of our most used pieces of software! We use it for everything from customer feedback to link shortening to campaign tracking. Review collected by and hosted on G2.com.

Response from Casie Kruppa of BL.INK

Hi Rory, We are ecstatic to hear that BL.INK has been a great fit for your business. Thank you so much for taking the time to write us a review!

Nate S.
NS
Nate S.
Marketing and Communication Manager
Small-Business (50 or fewer emp.)
"Blink is a great dynamic QR code generator and tracker"
4/5
What do you like best about BL.INK?

Agility and flexibility in creating qr codes. Review collected by and hosted on G2.com.

What do you dislike about BL.INK?

It's UI is a little confusing to me. Each time I login I get a little lost. Review collected by and hosted on G2.com.

Response from Leigh Choate of BL.INK

Thank you for your feedback! We are happy to know BL.INK meets your needs for QR codes. We welcome your suggestions about improving the UI. Hit us up at help@bl.ink anytime. We want to deliver a great experience for you.

CB
Cortlyn B.
HRIS Manager
Mid-Market (51-1000 emp.)
"User friendly and helpful!"
5/5
What do you like best about BL.INK?

It's easy to use to create links that are easily accessible and easy to give our via email, message, or even verbally. Review collected by and hosted on G2.com.

What do you dislike about BL.INK?

I haven't had any issues! I've been able to accomplish all of my goals with BL.INK Review collected by and hosted on G2.com.

Response from Keven Farnworth of BL.INK

Thanks for your feedback, Cortlyn! We love the idea of using short links internally so that people are able to remember a link and access it quickly! Glad to hear this is working so well for you!!