I love the customer service that we get with Bizzabo. I have loved each of our customer representatives, and the time they have invested in helping us learn the tool, etc. I also love the ease of use of Bizzabo. For someone who had no knowledge of what I was doing, I found it very easy to catch on and learn the tool via trial and error as well as with the help of our CSM. Review collected by and hosted on G2.com.

The editing tool, can be a little wonky sometimes. Review collected by and hosted on G2.com.

I like Bizzabo mainly for the automations and different automated workflows. These features help my team focus on other tasks, as they allow people to sign up for our event, receive an automated registration email, and get different content depending on their registration type. I also appreciate that it connects with Resiada, which allows for self-service hotel booking. Review collected by and hosted on G2.com.

The custom app setup was a bit cumbersome. Part of it has to be done through their portal, and other through interacting with their team. Wasn't easy to see previews of how it was being built, what it was going to look like, and took weeks. It took a while, onboarding isn't simple. Review collected by and hosted on G2.com.

Bizzabo is a powerful all-in-one event management platform that brings registration, event marketing, attendee engagement, and data tracking into one ecosystem. It significantly simplifies event operations by centralizing workflows and reducing reliance on multiple tools.

I particularly value its flexibility across different event formats, the strong branding and customization options, and the ability to capture meaningful engagement data that can be used for post-event analysis and reporting. This makes it easier to demonstrate event impact and continuously improve event performance. Review collected by and hosted on G2.com.

While Bizzabo is feature-rich, some advanced functionalities come with a learning curve, especially for new users or complex event setups. Certain configurations and reporting capabilities could be more intuitive and require additional manual work or external analysis to extract deeper insights.

Additionally, customization beyond standard use cases and integrations with external reporting tools may require extra effort, which can impact efficiency for teams managing multiple events at scale. Review collected by and hosted on G2.com.

I find Bizzabo to be a very easy-to-use tool, which is fantastic for someone like me without a lot of experience. The ability to custom code is great if I want to take things to the next level with the layout, allowing for creativity with customer porting. I also appreciate the simplicity and the economics of using Bizzabo, making it a product I recommend. Review collected by and hosted on G2.com.

I think there could be a lot more models and choices of those modules. For example, the map or the countdown are kinda cool, but they only offer a few different layouts. I would like to see much more different options for layout. I also would like to see more options for plug and play widgets for content. Review collected by and hosted on G2.com.

I appreciate that, for the most part, the event information is integrated into the both the website and the mobile app simultaneously - massive time saver. Review collected by and hosted on G2.com.

There are such finicky little issues that you don't think about until you stumble on them. Having to have custom CSS code to adjust the way time zones are listed on the agenda, how terrible the community looks on the event website, but you have to have it enabled there for it to work in the app (unless you get support to create more custom CSS), the fact that you can't access or resend ticket boost codes....I could go on. Review collected by and hosted on G2.com.

I like that the solution covers everything across the full event lifecycle—pre-, during, and post-event. A lot of platforms only support one part of an event, so I appreciate being able to rely on Bizzabo for all of it in one place. Review collected by and hosted on G2.com.

I think some of the features still need to be built out a bit more. For example, the customization options could be expanded further, and the 1:1 matching feature isn’t as strong as what I’ve seen in some competing apps. Review collected by and hosted on G2.com.

Bizzabo is super user-friendly. I find the back end to be very easy to use, and our clients require almost no hand-holding on their end.

Beyond that, when I do need help, Bizzabo's Customer Support is literally the most responsive support I have every received with any service, both personally and professionally (specific shout outs to Doug, Jojie, Maryna, Paolo, and Ricardo) Review collected by and hosted on G2.com.

I honestly don't have anything negative to say about Bizzabo. I sometimes want to change something across all sessions, and that can be tedious. And I find the template feature to be lackluster. But those are small concerns that are easily dealt with. Review collected by and hosted on G2.com.

I'm quite happy with the recurring event templates in Bizzabo, which let me clone the structure of a previous cohort instantly, making it much easier to manage recurring events. Review collected by and hosted on G2.com.

Completion tracking across multiple session series required a workaround using text instead of a proper progress tracker. There's no native certificate generation, so completion certifications have to be created and sent through SEP. Review collected by and hosted on G2.com.

I like how easy Bizzabo is to set up for each event and appreciate the flexibility it provides. I love their excellent customer service and find it great that our account rep is consistently interested in knowing our pain points and is very receptive to feedback. They're just easy to work with. Review collected by and hosted on G2.com.

I've already had conversations with the Bizzabo team about it, but the ticket process that recently changed has been a bit of a struggle for us. That said, the team does want to know exactly what they can do to resolve it, and is actively working on a workaround. Review collected by and hosted on G2.com.

I like that Bizzabo is easy to follow. The people who register for my events can do so easily because when I set up the platform, I specify what I need to know from the participants. It is easy for the participants to register and provide me with that information. Also, once they gave me the instructions, I was able to upload all the information about my event and set up the website, which went quite well. Review collected by and hosted on G2.com.

At the moment, everything seems fine to me. Review collected by and hosted on G2.com.