Robert Z.
RZ
Robert Z.
Assistant Dean, WebCampus
Mid-Market (51-1000 emp.)
"Using BizLibrary's Boosterlearn product to engage students - BETWEEN semesters"
5/5
What do you like best about BizLibrary?

The Boosterlearn product gave my team a capability that no other university was using with its online students -- engaging with them after the semester is over in a meaningful way using follow-up quizes. Review collected by and hosted on G2.com.

What do you dislike about BizLibrary?

The only thing that comes to mind is that the base product (Boosterlearn) has not been improved since I first started licensing it over five years ago. I would love to have my faculty members able to login to view their Boosted Learning reports. Review collected by and hosted on G2.com.

BB
Bruce B.
Learning and Development Strategist
Mid-Market (51-1000 emp.)
"Biz-Library Training Concierge Has Changed Our Training"
4.5/5
What do you like best about BizLibrary?

Our Customer Account Rep is fantastic. We were on the verge of leaving Biz Library, but our rep pulled us back. The training concierge is the biggest thing that she introduced us to and it has saved us so much time and produced more positive training for our company. Review collected by and hosted on G2.com.

What do you dislike about BizLibrary?

The retirement of video training. We build training classes around the videos we use, and we have had to redesign several classes due to the retirement of the videos. Review collected by and hosted on G2.com.

Response from Allison Klopstein of BizLibrary

Bruce- thanks for your review! We are so happy to hear that your experience with your Customer Account Rep has been nothing but positive. Your feedback is important to us, so we will pass along your comments to our product team. Thanks again - Allison from BizLibrary

Jim H.
JH
Jim H.
Operations Support
Mid-Market (51-1000 emp.)
"BizLibrary is a vital partner in our learning and development strategy"
5/5
What do you like best about BizLibrary?

Through our RFP and beyond BizLibrary has stood out. From the staff answering questions and supporting the sales process to the supportive concierges that help with the onboarding process, they all have made an impact. A robust and varied content library was vital in our decision-making as well. I would highly recommend it. Review collected by and hosted on G2.com.

What do you dislike about BizLibrary?

Not a dislike, but perhaps an enhancement. Create a system that supports initial content selection (with varied SME's) and assess scope of training impact (time & staff). Review collected by and hosted on G2.com.

Response from Allison Klopstein of BizLibrary

Jim - thanks for your review! We are so happy to hear that you find great value in our extensive content library. Your feedback is important to us, so we will pass along your comments to our product team. Thanks again - Allison from BizLibrary

DH
Dustin H.
Enterprise (> 1000 emp.)
"Well-Rounded, User Friendly Product"
4.5/5
What do you like best about BizLibrary?

I love the user-friendly system; Anyone can pick it up and quickly find what they are looking for. There is also a wide variety of content, and the most popular topics have multiple styles, so you can find what is best for you. Review collected by and hosted on G2.com.

What do you dislike about BizLibrary?

At times, there is still some older content on the site, that can feel outdated. But you can usually find up to date videos. Review collected by and hosted on G2.com.

Response from Allison Klopstein of BizLibrary

Dustin - thanks for your review! We are so happy to hear that you enjoy how easy it is to use our platform. Your feedback is important to us, so we will pass along your comments to our product team. Thanks again - Allison from BizLibrary

Wendee W.
WW
Wendee W.
HR Administrator
Small-Business (50 or fewer emp.)
"Best Customer Service Ever"
5/5
What do you like best about BizLibrary?

We moved to more online learning last year due to the pandemic, and that is when I discovered BizLibrary. The customer service support is phenomenal, the ALIGN conferences are informative and entertaining, and the ability to add unique content and build our training and development in-house with BL library support is exactly what we've needed. Review collected by and hosted on G2.com.

What do you dislike about BizLibrary?

I have not yet found anything I dislike about using BizLibrary. There is always something new to learn, and the library is contantly being updated with new items. If there is something I can't find, I can ask for help to find what I need, or request the content to be produced in the future. Review collected by and hosted on G2.com.

Victoria C.
VC
Victoria C.
Helicopter Pilot
Mid-Market (51-1000 emp.)
"Valuable and Useful for Learning and Development!"
5/5
What do you like best about BizLibrary?

BizLibrary has an outstanding platform that is user friendly on both the employee side and administrator side. The wealth of content available on the system is relevant and updated regularly. The ability to customize to suit the needs of my organization adds additional value. Finally, the customer service and support I receive from Biz Library is the best in the industry! Review collected by and hosted on G2.com.

What do you dislike about BizLibrary?

There may be brief moments of a bug in the back end workflow, however, the BizLibrary development team is right on it. Usually issues are fixed the same day. Review collected by and hosted on G2.com.

JA
Juli A.
Educational Services Specialist
Mid-Market (51-1000 emp.)
"BizLibrary Lacks Luster"
2/5
What do you like best about BizLibrary?

I like that it gives you a place to start when looking for more professional development. Review collected by and hosted on G2.com.

What do you dislike about BizLibrary?

I wish it had more relevant and current subject matter. Review collected by and hosted on G2.com.

Verified User in Government Administration
AG
Verified User in Government Administration
Enterprise (> 1000 emp.)
"Love BizLibrary"
5/5
What do you like best about BizLibrary?

There is a lot to not only like but love about BizLibrary. The best part of BizLibrary is the uniformity of all of the courses, lessons, documents. There is such a variety on the same topics that you can pick and choose content best suited for our different employee audiences. It is very user-friendly and attractive platform. Review collected by and hosted on G2.com.

What do you dislike about BizLibrary?

There may be some redundant content, but not much to dislike. Review collected by and hosted on G2.com.

Verified User in Construction
AC
Verified User in Construction
Enterprise (> 1000 emp.)
"Outstanding support for Learning and Development"
5/5
What do you like best about BizLibrary?

As the sole L&D person at my company, it is great to have BizLibrary as a support. They are always available to help me with questions and get me thinking about how to learn and grow L&D within my company. Review collected by and hosted on G2.com.

What do you dislike about BizLibrary?

Using a 3rd party LMS makes getting the courses a little more clunky, but it's do-able. Review collected by and hosted on G2.com.

CM
Carolyn M.
Mid-Market (51-1000 emp.)
"BizLibrary is a resource our employees and administrators love!"
5/5
What do you like best about BizLibrary?

As Director of Organizational Development for SUNY System Administration, I appreciate both the vast training resources now easily accessible to our employees as well as the convenience this offers to our training and development administrators. The short videos are current and to the point. This short, easy to use platform makes learning and employee engagement a breese. Review collected by and hosted on G2.com.

What do you dislike about BizLibrary?

I cannot think of anything I dislike about BizLibrary, however as a new client I will admit we are not using all of the features quite yet. I have more to learn and get started using. Review collected by and hosted on G2.com.