The CRM is what I used most, and one thing that surprised me is how competent it is when compared to stand alone CRM systems. Review collected by and hosted on G2.com.

Not much actually. There is the occasional bug. Review collected by and hosted on G2.com.

I consult for a friend / client that uses BizAutomation -- we moved them out of Quickbooks and into BizAutomation. The app covers just about all of our key operational processes, CRM, billing, etc. It is very powerful to have all of this functionality in a single app. Plus the customer service and on-boarding were exceptional. Review collected by and hosted on G2.com.

The interface and reporting both could be improved, but both are certainly satisfactory. Review collected by and hosted on G2.com.

BizAutomation is a complete package - we can now run all of our day to day operations in one system. Review collected by and hosted on G2.com.

Very few bugs, but they're extremely responsive with fixes in no time. Review collected by and hosted on G2.com.

I love how complete BizAutomation is. I have been able to consolidate many other systems that were costing a lot of money into a single system.

Review collected by and hosted on G2.com.

Initial on-boarding took longer than I would have liked, but that's probably to be expected with complex requirements. Review collected by and hosted on G2.com.

I love how complete BizAutomation is. We were able to consolidate many other systems that were costing a lot of money into a single system. Review collected by and hosted on G2.com.

Until recently there was relatively little video help, but that's now been updated. Review collected by and hosted on G2.com.

Without a doubt it's got to be the hands on attention we got from the actual employees of the company, including some actual source code enhancements, that would never have happened at a big software company. I've worked with other big marquee names before (SAP at my former employer, and NetSuite indirectly by way of a co-worker's client that was involved as a CPA adviser) and while those are big expensive projects, we did have to go through 3rd party consultants that were really good but didn't have direct access to the software company higher ups. Review collected by and hosted on G2.com.

They're a smaller firm and that worried the client at first, but there's no way they would have been as flexible as they were had they not have been smaller. We wanted 24/7 support, but what they offered my client was scheduled support during business hours (Saturday's were available which I found interesting). Seemed like a potential issue but I don't think it turned out to be. Review collected by and hosted on G2.com.