CB
Cortez B.
Associate
Mid-Market (51-1000 emp.)
"Easy-to-Use Workflow Tool with Intuitive Visual Logic and Smooth Integrations"
5/5
What do you like best about Bizagi?

Bizagi is very easy to use and makes complex workflows feel far less technical, even for non techincal users. It improves the overall process, reduces the laerning curve and helps teams get up to speed more fastest and integration options also make things run more smoothly and the features are straightforward and inututive to use. Its a practical tool for real word business process, with clear visual logic that supports collaboration and makes it easier to spot gaps. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

Bizagi is more advanced, but at times it enables complex management in a way that doesn’t really feel like trure visual logic. Because of that, it isn’t always meaningful and it can be hard to understand. Review collected by and hosted on G2.com.

SC
Sara C.
Project Manager
Enterprise (> 1000 emp.)
"Flexible, Efficient, and Business-Oriented Platform That Delivers Results"
4.5/5
What do you like best about Bizagi?

I really appreciate Bizagi’s flexibility, which was essential for us because we operate across multiple locations and organizational processes with different VAT numbers. The platform adapted smoothly as our business needs evolved, and the implementation team genuinely understood our context and spoke our business language. That made the overall process more efficient and helped ensure the solution matched our day-to-day operational requirements. Bizagi continues to support our business transformation, and it has changed the way I think about the role technology can play in the business. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

Sometimes the response time can lag, especially when we submit large amounts of information. While this is partly due to the volume of data, a bit faster response would make the experience even better. Review collected by and hosted on G2.com.

Cristian G.
CG
Cristian G.
Profesional universitario - desarrollador y analista Bizagi
Enterprise (> 1000 emp.)
"I improve the development experience"
4.5/5
What do you like best about Bizagi?

The topics of AI have been very useful, they have improved the experience with end users. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

In the documentation about the functionalities Review collected by and hosted on G2.com.

RAGHAV M.
RM
RAGHAV M.
Financial Analyst
Mid-Market (51-1000 emp.)
"Easy to Use Tool for Process Automation and Workflow Management"
4.5/5
What do you like best about Bizagi?

it make process design very easy and clear. Even if not very technical person, still can understand and create workflows. Drag and drop feature is very helpful and saves time.

Bizagi also helps to automate business process which reduce manual work and errors. It is good for documentation and process visibility, so team can track work properly.

One more good thing is integration and flexibility, we can connect with other systems also. Overall it is very useful tool for improving efficiency and managing business operations in better way. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

it becomes slow when working on large processes, specially when diagram is big. It can affect productivity little bit.

Also debugging and error handling is not very easy, sometimes it take more time to find issue. For new users learning curve is also there, not very simple in starting.

Customization also feels limited in some areas and integration setup can be complex sometimes. Overall good tool but still need improvement in performance and ease of use. Review collected by and hosted on G2.com.

Lokesh S.
LS
Lokesh S.
Senior Data Scientist
Mid-Market (51-1000 emp.)
"Great for bridging the gap between Data Science and Operations"
5/5
What do you like best about Bizagi?

Bizagi is the tool in which we are working a lot to wrap our machine learning models as functional business workflows. In particular, I am leveraging it to create “Human-in-the-loop” processes, that is, a business process that starts with an AI model's prediction (such as probability of churning, credit risk scores, etc.) and the human in the loop is then responsible for further approving/declining the prediction.Bizagi Modeler is, in all honesty, one of the finest software for modelling logic in existence. As a Data Scientist I'm a thinker in terms of flowchart and decision trees, and Bizagi makes it very easy to visualize a complex business process before we get to hitting APIs.The integration features are also very useful to me. We use REST services extensively to kick off our Python scripts and SQL databases. After you understand how the mapping tool works, it should be pretty easy to send a "score" from a process to our analytic environment and send back a "score" to the UI, for the end user to view. It prevents our models from being "black boxes" that reside in the pages of a notebook, and makes them a part of the hands that are making decisions. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

The Modeler is streamlined, but Bizagi Studio (development is actually done there) is a bit old looking. The UI might be cumbersome, and the learning curve will be steeper than what they say in the marketing. In the early stages of data modelling, if you're not careful, you can have a headache later on changing the data model.In addition, debugging can be very frustrating. Sometimes the error logs for failed processes or integration which doesn't fire properly are not super clear. I've got so much time in forums or trial and error to figure out that there's a minor syntax error in some expression. This definitely needs a dedicated “power user” or the developer to build a full automation, can't just give it to a normal business analyst and expect them to create a full automation. Review collected by and hosted on G2.com.

Diego N.
DN
Diego N.
Project Management Blogger
Small-Business (50 or fewer emp.)
"Solid free BPM solution modelling"
4/5
What do you like best about Bizagi?

It's free and reliable, allowing you to easily model BPM with the proper notation. I particularly like how fast I cam model processes in comparison to the alternatives. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

I used to find Bizagi a bit stilted but the more recent versions solved that issue. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Clear, Visual Process Modeling with Powerful Simulation and Visibility"
4.5/5
What do you like best about Bizagi?

Bizagi helps bring clarity to processes that were previously unclear or loosely defined. The visual modeling makes it easier to explain workflows to stakeholders who aren’t technical.

I like how you can simulate processes before implementation, which helps catch gaps early. It supports step-by-step automation, so teams can improve processes gradually instead of big-bang changes.

Tracking ongoing processes gives better visibility into delays and bottlenecks.

It feels like a tool that enforces discipline in how processes are designed and executed. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

Initial onboarding can take time, especially for teams new to BPM tools. Some configurations are not very intuitive without prior experience. Performance may vary with highly complex workflows. UI could feel slightly dated compared to modern platforms. Review collected by and hosted on G2.com.

AP
Andrea P.
Directora de proyectos
Enterprise (> 1000 emp.)
"Efficient Automation with Bizagi for Banking"
4.5/5
What do you like best about Bizagi?

I use Bizagi for credit granting processes in personal banking thanks to the automation of tasks and activities. I value the automatic assignment to the roles and users involved, as well as the automation with artificial intelligence that improves operational and commercial efficiency and productivity. I like the speed of implementation, the scalability of its functionalities, and the reusable components that facilitated the implementation of processes without having to recode. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

Suddenly, the graphical interface, although with the new apps option, has improved, however, we have not yet implemented it in my organization. The initial configuration was a bit complex due to the restrictions we have in the organization at the level of security, networks, firewalls, VPNs, and other infrastructure issues that took several months of work. Review collected by and hosted on G2.com.

AS
Ankit S.
BPM developer
Enterprise (> 1000 emp.)
"The best low code BPM tool"
4.5/5
What do you like best about Bizagi?

I like how simple and easy bizagi is when it comes to a bpm tool. I have use other tools like camunda, appian but bizagi seems to be very user friendly and developers friend.

the AI part they are bringin in product is just great. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

Sometimes it is slow and it gets difficult to develop code Review collected by and hosted on G2.com.

Response from Tim Burton of Bizagi

We're thrilled to hear that you find Bizagi to be a developer-friendly BPM tool and that you've found it superior to Appian and Camunda in this regard. We continuously working on performance, which is of course at its best on the latest version of Bizagi. Thank you for your valuable feedback. Since you mentioned low-code, here's a link to our low-code guide for anyone interested in that topic https://www.bizagi.com/en/low-code

NS
Nicky S.
Project Coordinator
Mid-Market (51-1000 emp.)
"Bizagi Keeps Our Workflows Organized with Powerful Automation and Integrations"
4.5/5
What do you like best about Bizagi?

Bizagi to map project workflows and manage approval processes and features I depend on modt are workflow automation, case management, task assigement, notification the form builder process monitoring, KPI dashboards and audit logs, which help me work organized and track progress. Integration with Jira, SAP, Microsoft Teams, Outlook and Oracle Database have also made collaboration and coordination much easier. Review collected by and hosted on G2.com.

What do you dislike about Bizagi?

Bizagi interface is solid and easy to navigate, but a few of tge configuration screens feel a little outdated espeically to newer platforms. Review collected by and hosted on G2.com.